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d'Season Hotel Surabaya

Tenggilis Utara 14, Surabaya 60292, Indonesia
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1 room 1 adult
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43 Reviews from our TripAdvisor Community

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Pasuruan, Indonesia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 22, 2015

This is a good value for budget hotel. The room is clean. The breakfast is not various but it's okay for budget hotel The location is strategic, we can find warung bu kris in front of the hotel. There is savoury in the hotel which provide many bread and cake

Helpful?
Thank V1anaa
dSEASONHotelSby, Guest Relations Manager at d'Season Hotel Surabaya, responded to this review

Dear Mrs. V1anaa Warm greetings from d'SEASON Hotel Surabaya Thank you for taking the time to share your experiences on TripAdvisor about Hotel d'SEASON Hotel Surabaya. We will share your comments to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 4, 2015

i stay 2 days in here. good service overall. breakfast with many other menu. love it. but wifi isnt good for standart hotel. clean room and i think to much space in my room, just we not found a great view in here.

Helpful?
Thank Akrom_Fikri
dSEASONHotelSby, Guest Relations Manager at d'Season Hotel Surabaya, responded to this review

Dear Mr. Akrom_Fikri Warm greetings from d'SEASON Hotel Surabaya Thank you for taking the time to share your experiences on TripAdvisor about Hotel d'SEASON Hotel Surabaya. We apologize for the inconvenience you during your stay at our hotel We will share your comments to our team. I am sure that this feedback will serve as an encouragement to all of... More 

Bekasi, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 22, 2015

I was stay in this hotel for 5 nights but I don't get my breakfeast coz there were some group who stays in this hotel with certain package. They had different menu of breakfeast while reguler guest like me had to wait until all the group member finished their breakfast. Why can you just seperate the menu between reguler and... More 

Helpful?
1 Thank Galih B
dSEASONHotelSby, Guest Relations Manager at d'Season Hotel Surabaya, responded to this review

Dear Mr. Galina B Warm greetings from d'SEASON Hotel Surabaya Thank you for taking the time to share your experiences on TripAdvisor about Hotel d'SEASON Hotel Surabaya. We apologize for the inconvenience you during your stay at our hotel We will share your comments to our team. I am sure that this feedback will serve as an encouragement to all... More 

Depok
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 15, 2015

That is too bad, They just expand new wings ann some new rooms, but they not consider the improvement of old rooms. Some old rooms need to be improve, Air Con not working well, etc. Hope they will do more improvements.

Helpful?
Thank JohannesAdhi
dSEASONHotelSby, Manajer Hubungan Tamu at d'Season Hotel Surabaya, responded to this review

Dear Mr. Johannes, warm greetings from d'SEASON Hotel Surabaya Thank you for taking the time to share your experience on TripAdvisor choosing to stay at d'SEASON Hotel Surabaya. d'SEASON Hotel Surabaya founded in 2009 and has been developing, for the renovation we also have done some renovations in stages in several parts in order to keep guests feel comfortable staying... More 

1 review
4 of 5 stars Reviewed July 13, 2015

i'm stay on the sunday night, this hotel not big but clean, have a small swimming pool and fitnes center, staff friendlies, breakfast standart with indonesian food and chinese food, i will back if i go to surabaya again.

Helpful?
Thank rony s
dSEASONHotelSby, Manajer Hubungan Tamu at d'Season Hotel Surabaya, responded to this review

Dear Rony S Warmest Greetings from d'SEASON Hotel Surabaya Thank you for taking the time to share your experience on TripAdvisor about Hotel d’SEASON Hotel Surabaya. We will share your comments to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Palangkaraya, Indonesia
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 26, 2015

I stay 2 nites for workshop. When workshop run, we need internet connection, and this start the problem. Lucky i had modem in my laptop so problem solve. In my room i can get wifi sinyal, but internet can not run. Good food, but pool like under renovation. I see in this hotel had SPA but not yet try. Location... More 

Helpful?
Thank K0rnelius
dSEASONHotelSby, Guest Relations Manager at d'Season Hotel Surabaya, responded to this review

Dear Mr. Cornelius, Warm greetings from d'Season Hotel Surabaya. We of management d'Season Hotel Surabaya say thank you for share your experience during your stay at our hotel, d'Season Hotel Surabaya equip all areas with free wifi facility to complement the needs of guests who indulge in our hotel, a few days wifi yesterday we did experience a little problem... More 

Papua, Indonesia
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 7, 2015

almost everytime when I visit Surabaya, I choose this hotel. the price is very cheap considering the facility of this hotel where you can find small pool, gym, spa and fast wifi connection. superior room only have twin beds and located in the 5th floor, while the elevator only reach 4th floor. so you must walk through stair from 4th... More 

Helpful?
Thank JoSan_id
dSEASONHotelSby, Guest Relations Manager at d'Season Hotel Surabaya, responded to this review

Dear Mr. Joko S , Warm greetings from d' SEASON Hotel Surabaya , Our management d' SEASON Hotel Surabaya thank you for the trust you are always staying at our hotel during a visit to Surabaya , to Superior own unit is limited and indeed its position can only be reached using the stairs from the 4 floor to the... More 

Yogyakarta, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 9, 2015

Stayed in this hotel for seven nights, the hotel located in side the small street and a bit difficult to find, got a very small room almost no where to put a suitcase, hot water did not work properly especially in the morning, breakfast was good. Large parking area, polite and friendly staff...

Helpful?
2 Thank wwspay
dSEASONHotelSby, Guest Relations Manager at d'Season Hotel Surabaya, responded to this review

Warm greetings from d'Season Hotel Surabaya, Our management d'Season Hotel Surabaya thank you for trusting d'Season Hotel Surabaya as a place of stay in Surabaya. Regarding the room, we did have a few rooms are rather small size and position of the rooms are slightly behind, but have the same facilities, it happened when the position of the rooms on... More 

Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed January 25, 2015 via mobile

Stayed for three night at d season,I stayed in executive room the room is clean,air conditioner work properly,various tv channel,the only problem is hot water on the shower did not work properly sometimes is hot sometimes the hot water is not worked,breakfast is average they have nasi goreng,ayam panggang and only one kind of bread.as i come to surabaya to... More 

Helpful?
2 Thank kimstet
dSEASONHotelSby, Guest Relations Manager at d'Season Hotel Surabaya, responded to this review

Warm greetings from d'Season Hotel Surabaya. Our management d'Season Hotel Surabaya thank you for using d'Season Hotel as a place to stay in Surabaya, some facilities are still less than the maximum we will evaluate that in the future could provide a better service, we always wait for you next visit, thank you . More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 1, 2015 via mobile

I think this one of good place to stay if we prefer to save budget trip. But im unsatisfied with breakfast. to low option to choose. And one more, i think there was only slight diffrence service between business and low i dont know this was a good or bad ..overall good

Helpful?
3 Thank faikar y
dSEASONHotelSby, Manajer Hubungan Tamu at d'Season Hotel Surabaya, responded to this review
Google Translation

Kepada Yth. Bapak Faikar Salam hangat dari kami d'Season hotel Surabaya, terima kasih telah mempercayai d'Season hotel sebagai tempat menginap... More 

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