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Java Paragon Hotel & Residences

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Java Paragon Hotel & Residences
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377 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Bogor, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great value for money. Frequent travels to Surabaya for business, this is the best. Large room, complete room facilities, ensuring a good rest after a long day. Property is well maintained. Large parking space, and taxi are always ready. Very helpful staff, they will offer help without asking. Quick service. Several restaurants in house, with a wonderful rooftop resto. Breakfast... More 

Helpful?
Thank ayustaprana
Auckland Region, New Zealand
Level Contributor
125 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 1 week ago

A fairly typical large hotel. This was my second stay here. Good points: extensive breakfast, nice swimming pool, good helpful staff and several in-house restaurants. There's nothing much in the area except the Ciputra Mall which is a 5 minute walk away (part of which means walking along the side of the actual road when the footpath abruptly stops and... More 

Helpful?
Thank nzbear
1 review
3 of 5 stars Reviewed June 21, 2016

My big family and I stayed for 3 nights at Java Paragon last end year of 2015 and join old and new gala dinner. Lucky, i win a voucher free lunch buffet for two person valid until 30 june 2016, but unfortunately when i'll use that voucher with my family from Jakarta, the voucher can't use because there's no lunch... More 

Helpful?
Thank Ellys A
JAVAPARAGON_MGT, Corporate Director of Sales and Marketing at Java Paragon Hotel & Residences, responded to this review

Dear "Ellys A", Thank you for taking the time to post your feedback on TripAdvisor. I was concerned to read that you were disappointed with the problem you had with voucher issue particularly as you and your family had planned to have a holiday at Surabaya again. Please accept my sincere apologies for the inconvenience caused. Your feedback has been... More 

Jakarta, Indonesia
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 14, 2016

I just spent my weekend visit to Surabaya staying at Java Paragon. I choose this hotel because I was travelling alone and htis hotel has a rooftop bar/cafe, so I think I can spend my night time in this bar. The hotel it self looks very old. Room is a bit dirty. The furniture is very old, need to be... More 

Helpful?
Thank Indonesian-Jetset
JAVAPARAGON_MGT, Corporate Director of Sales and Marketing at Java Paragon Hotel & Residences, responded to this review

Dear "Indonesian-Jetset", Thank you for taking the time to write your comments about our property. Your feedback is very much appreciated and I can assure you that it will be taken as fully attention, in order for us to improve more. I would also like to take this opportunity to apologize for all the challenges you have faced during your... More 

Melbourne, Australia
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 12, 2016

Java Paragon offer a good value, mid priced hotel. I have stayed a few times for business and it has always been good. There is a good fitness area/gym. Breakfast has a good range and very good service. The restaurant on the top floor with views of the city is great for a pre-dinner get together and/or dinner.

Helpful?
Thank Brian A
JAVAPARAGON_MGT, Corporate Director of Sales and Marketing at Java Paragon Hotel & Residences, responded to this review

Dear "Brian A", Thank you for writing your review on Trip Advisor. Very Happy to know that you enjoyed your stay at Java Paragon Hotel and Residences Surabaya and we are really flattered to read your appreciative words in regards to our good value, facilities and excellent service. Your kind comments are truly rewarding and please be assured that your... More 

Bogor, Indonesia
1 review
2 of 5 stars Reviewed June 11, 2016

the worst wifi internet connection ever, the uncoordinated staff, the changing of the bath towel took a long long time. unprepared meeting room stuffs with the best tempe cuisine and other buffet menu. the place is located near mall, just need to walk to go there

Helpful?
Thank febrynands
JAVAPARAGON_MGT, Corporate Director of Sales and Marketing at Java Paragon Hotel & Residences, responded to this review

Dear "febrynands", Thank you for taking the time to share your valuable feedback, in regards to your recent stay at Java Paragon Hotel and Residences Surabaya. We are pleased to know that you were impressed with our strategic location, as well as our best buffet quality. We do apologize for not being able to deliver service to you which is... More 

Jakarta Selatan
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 9, 2016 via mobile

The hotel located in the Centre of Surabaya near Ciputra World Mall. I stayed just for a night in Executive room 21st floor. The room is not too different then deluxe or superior type thou bathroom is spacious but who need a big bathroom for just taking a shower. Flat-screen TV but not the latest technology and bad cable quality.... More 

Helpful?
Thank Wahyu H
JAVAPARAGON_MGT, Corporate Director of Sales and Marketing at Java Paragon Hotel & Residences, responded to this review

Dear "Wahyu H", Thank you for choosing Java Paragon Hotel and Residences Surabaya and sharing your stay experience on Trip Advisor. We are pleased to know that you were impressed with our strategic location, as well as our breakfast varieties and quality. We Appreciate your feedback on the need for refurbishment and up-grade in terms of room facilities. Currently we... More 

Jakarta, Indonesia
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 9, 2016

Pros: clean, spacious, location, new building/facilities Cons: too 'cold' / modern - need more green / garden Basically our stay at this hotel was enjoyable. We had good rest after the hectic day. Actual date of visit: 9 - 10 Nov 2010

Helpful?
Thank Michelle W
JAVAPARAGON_MGT, Corporate Director of Sales and Marketing at Java Paragon Hotel & Residences, responded to this review

Dear "Michelle W", Thank you for taking time to write your review on Trip Advisor. It was a pleasure to welcome you as our guests at Java Paragon Hotel and Residences Surabaya and we are delighted to know that you had an enjoyable stay with us. Your suggestions for a more green area on site come into our attention. We... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 2, 2016

Very nice and clean hotel, good choice of breakfast from local & international cuisine. This is my third stay in Java Paragon. Twice I had special room request that were not in the system. Even I got better solution, it should not be happened in the big hotel like Java Paragon. Overall, this is one of the best hotel in... More 

Helpful?
Thank Dadi P
JAVAPARAGON_MGT, Corporate Director of Sales and Marketing at Java Paragon Hotel & Residences, responded to this review

Dear "Dadi P", Many thanks for taking the time to share you review of our hotel and for choosing Java Paragon Hotel and Residences for your third visit in Surabaya. We appreciate your complimentary remarks on our helpful staff, nice and clean hotel, as well as our strategic location which close to the mall and restaurants. We are also happy... More 

Tangerang
2 reviews
5 of 5 stars Reviewed May 23, 2016

If you're looking for great value, this is the tight hotel for you. Reasonable price supported with friendly staff, cool environment, clean room and the most of all is they offering some delicious foods to be enjoyed.

Helpful?
Thank aldochri
JAVAPARAGON_MGT, Corporate Director of Sales and Marketing at Java Paragon Hotel & Residences, responded to this review

Dear "aldochri", Thank you for taking the time to write your review on Trip Advisor. It was a pleasure to welcome you as our guests at Java Paragon Hotel and Residences Surabaya and we are delighted to know that you had an enjoyable stay with us. We are delighted to note your appreciative words in regards to our great value,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Java Paragon Hotel & Residence is a 4 Stars Hotel with a Modern Minimalist design. Only a 20-minute drive from the Juanda International Airport and a 15-minutes drive from the Surabaya central business district. Free Wi-Fi High Speed internet access is available in all rooms, apartments, and public areas.All guest rooms and Apartment units in Java Paragon are well-equipped with a minibar, a hair dryer, and a flat screen TV. 24-hour room service and valet service is also available. Guests of the Java Paragon can exercise in its well-equipped fitness center, a swimming pool, sauna, and a tennis court for guest use.Guest can enjoy cocktails and snacks in The Lounge in Paragon Hotel. The Café Restaurant serves a blend of western and Asian favorites all day. The Executive Lounge is also accessible for those whose staying at Executive Floors and Suites Rooms. The Citilites Skyclub and Bistro with its magnificent city view serves gourmet dishes on the building rooftop terrace in 21st floor. ... more   less 

Additional Information about Java Paragon Hotel & Residences

Address: Jl. Mayjend. Sungkono 101-103, Surabaya 60256, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range: $37 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Java Paragon Hotel & Residences 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Java Paragon Hotel And Residences
Java Paragon Hotel & Residences Surabaya
Hotel Style:
#12 Luxury Hotel in Surabaya
#14 Business Hotel in Surabaya
#14 Spa Hotel in Surabaya
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