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TS Suites Surabaya

#2 of 119 Hotels in Surabaya
Certificate of Excellence
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TS Suites Surabaya
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472 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Switzerland
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Rooms are spacious with large bathrooms. Breakfast in TS Café very standard. Hotel has immediate access to a mall, with a variety of casual dining restaurants. Very standard business hotel with the facilities you would expect. Not particularly special.

Helpful?
Thank John N
Sony W, General Manager at TS Suites Surabaya, responded to this review

Dear Jhon N, Warmest greetings from TS Suites Surabaya. Thank you for sharing your experience during your visit in TS Suites Hotel Surabaya via Tripadvisor website. We are pleased to know that you enjoyed your stay with TS Suites Hotel Surabaya. Our concept is HEEEL (Hip Endless Indulgence Extraordinary Easy Lifestyle) which indeed reflected to our building, services and staffs.... More 

Surabaya, Indonesia
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I decided to stayed in this hotel for a sweet escape day. To finally have a relaxing day after a stressfull month. And it was amazing! The receptionist was so nice and always put a smiley face :) and the bell-boy was very nice too. As soon as i checked in, he bring me the welcome drink as i wait... More 

Helpful?
Thank alexandriaeli
Level Contributor
2 reviews
5 of 5 stars Reviewed June 8, 2016

I had a marvelous stay in Surabaya at the TS Suites. Wonderful interiors, very good service from Claudia & Verina. They are super friendly and i would like to thank you to them for the warm welcome. Very reasonably priced too for a luxury hotel. My only qualm was that the breakfast provided is very standard and i hope they... More 

Helpful?
Thank Thomas T
London
Level Contributor
175 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed May 31, 2016 via mobile

After seeing the minimalist, basic foyer, using a poorly maintained bathroom in reception and a less than impressive check in I had concerns about our stay here. However they were unfounded. Rooms are large, beds very comfortable and the showers great. Wifi is variable and bathroom amenities (in my opinion) poor so bring your own. Not a fan of multi... More 

Helpful?
Thank tinkers234
Bandung, Indonesia
1 review
5 of 5 stars Reviewed May 22, 2016

All about this hotel was really great !! I love the way the staff talk to you in here, because they are super friendly. The room is really cool ! You can sleep well in here, breakfast was OK. Stay in here with my boyfriend, and both of us enjoy our stay !

Helpful?
Thank JSJ92
1 review
5 of 5 stars Reviewed May 22, 2016 via mobile

Service is very good, the staff is very friendly. Big nice room, very comfortable to have reunion with old friends. Nice location, connect with the mall, near west surabaya which many of my friend stay in that area so it's very convenience for they to came. Overall it is not a waste to stay 3 days in there.

Helpful?
Thank Lany M
Singapore
Level Contributor
286 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
4 of 5 stars Reviewed May 7, 2016

We chose this hotel for its location, right inside a shopping mall which means easy access to groceries, pubs and restaurants. The room ("suites") are very large, with a comfortable bed, desk, excellent flatscreen tv, and very spacious bathrooms with walk-in shower and large bathtub. The view of the city is stunning. The room comes with a complimentary mini-bar (no... More 

Helpful?
Thank mbaas
Maumere
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 5, 2016 via mobile

Great hotel services, the room is very clean and comfort, have a great experiences in this hotel, i usually spend my time in surabaya 2 days in for a week, i have some projects in surabaya so I always choose tssuites hotel, why? Because I guessed the have the best service hotel in town. And the hotel is next to... More 

Helpful?
1 Thank Ronald g
Semarang, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 25, 2016

This is the best hotel ever in Surabaya. I already stay in several hotels in surabaya, but I think this is the best. All the staff in here was very helpfull and friendly. I like the concept in here that connected with mall, so when i have a meeting with my friends i don't need to go outside. I do... More 

Helpful?
1 Thank audreysinatra93
Jakarta, Indonesia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 25, 2016 via mobile

I stay in this hotel for 12 day, good facility,Large room, strategic area. But need improve for customer relationship. In case I plan for 5 days and follow the deposit rules, in the last day i must extend for 1 day for some reason. Sadly I must to add deposit for the 1 day addtional with no any exception (no... More 

Helpful?
Thank Hendry S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
TS Suites is the first hip hotel in Indonesia. It's a contemporary designed hotel for modern day nomad. Where guests are pampered with advanced amenities & out of the box concept of hospitality. Spacious room, premium bedding, invoking bathroom and unconventional working space, are part of what we offer. With facilities that presented in unconventional way, guests are constantly entertained and endlessly indulge in new experience. Discover the secrets & celebrate the difference behind the new style hotel experience. ... more   less 

Additional Information about TS Suites Surabaya

Address: Hayam Wuruk no. 6, Surabaya 60242, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range: $106 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TS Suites Surabaya 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Ts Hotel Surabaya
TS Suites Surabaya Java
Hotel Style:
#2 Business Hotel in Surabaya
#2 Luxury Hotel in Surabaya
#2 Family Hotel in Surabaya
#2 Spa Hotel in Surabaya
#4 Romantic Hotel in Surabaya
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