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Vasa Hotel Surabaya

Traveler (282)
Dining (33)
Room & Suite (27)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The new level of elegance. Vasa Hotel Surabaya is a haven of refined elegance and modern sophistication. Perfectly located in the heart of west Surabaya, near the highway, and 30 minutes from Juanda International Airport, our 5-star hotel is within easy reach of Surabaya's prestigious corporations, landmark attractions, and upscale shopping center
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Romantic
Luxury
HOTEL CLASS

Location

Full view
188Reviews
320Photos
9Q+A
15Room tips
Traveler rating
  • 108
  • 58
  • 12
  • 5
  • 5
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
All the good services was given to me while staying at the hotel. I love the view, i love the atmosphere, i love the design of the buildings. Anyway, especially for Mr. Joshua, thankyou for giving your best services and helping me through my hectic day.
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Response from vasahotels, Director of Rooms at Vasa Hotel Surabaya
Responded 6 days ago
Dear nndhlnn n , Thank you for sharing your feedback regarding your recent stay experience at Vasa Hotel Surabaya. We are proud to learn that our services, the view, atmosphere, and design of buildings can make your stay even better. Joshua will be so happy to hear your compliments. We definitely look forward to welcoming you back at Vasa Hotel Surabaya in near future. Best Regards, Rendy Kurniawan Director of Rooms
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All the meat brought to my table was juicy, tender and overall perfectly seasoned. The salad and dessert table offers good varieties of dish to try and enjoy. The service was exceptional as well! Truly 5/5.
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Response from vasahotels, Director of Rooms at Vasa Hotel Surabaya
Responded 6 days ago
Dear kevin_aaaa , Thank you for your wonderful review. We are extremely delighted to read your kind feedback, as we always strive to exceed our guests' expectations. There is nothing more satisfying than to hear that you had a memorable dinner and were pleased with the service and food. We're looking forward to serve you again on your next visit to Vasa Hotel Surabaya. Best Regards, Rendy Kurniawan Director of Rooms
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Excellent food (breakfast and international buffet for dinner), clean room and bathroom, nice staff, very Instagramable hotel, beautiful view from swimming pool area but i wish there is jacuzzi on pool area.
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Review collected in partnership with this hotel
Response from vasahotels, Director of Rooms at Vasa Hotel Surabaya
Responded 2 weeks ago
Dear Safari29507503372 , Thank you for choosing our hotel as your accommodation for you and your family. We are happy to know that your overall stay experience at our hotel can exceed your expectation. Your positive feedback will surely passed to our associate to boost up their confidence. We definitely look forward for welcoming you back in near future. Best Regards, Rendy Kurniawan Director of Rooms
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Room is big. Bed is big. Suitable for family and vacation traveler. Location is superb in west surabaya. Room and lobby is very clean and the front desk helpfull. Just need to improve the internet connection in room. Always on and off. Can not use for business traveller that is
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Review collected in partnership with this hotel
Response from vasahotels, Director of Rooms at Vasa Hotel Surabaya
Responded 2 weeks ago
Dear Curious09597120799 , Thank you for sharing your stay experience through Tripadvisor. We are happy to know that our guestroom and facilities can make your sleep experience even better. It is our commitment to exceed guest satisfaction while staying at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We will share your feedback to concern department for their future improvement. We can't wait to welcoming you back in near future. Best regards , Rendy Kurniawan Director of Rooms
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amazing suite rooms, very nice and friendly service in the executive lounge... pool and gym are also very good. Brazilian restaurant is very nice with Steve & Gatot having the tips for the town. strongly recommend to stay here
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Response from vasahotels, Director of Rooms at Vasa Hotel Surabaya
Responded 3 weeks ago
Dear FatBaron , Thank you for choosing Vasa Hotel Surabaya as your accommodation for you and your family. We are happy to know that your overall stay experience at our hotel can exceed your expectation. Thank you for your positive feedback will surely passed to our associate to boost up their confidence, especially for Steve and Gatot, as we believe that your memorable experience will be one of our motivation in continuously delivering service to our guests. We definitely look forward for welcoming you back in near future. Best regards, Rendy Kurniawan Director of Rooms
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Album Categories
All photosTravelerDining Room & SuitePool & BeachBusiness Center & Event RoomsFamily and Play Areas
Photo provided by managementVasa Hotel Surabaya
Breccia - Bedroom
Photo provided by managementVasa Hotel Surabaya
Apartment Living Room & Kitchen Area
Photo provided by managementVasa Hotel Surabaya
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123456
We can provide taxi if you want to go city center
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Dear Ms Ellys, the size bed of twin bedroom is 100x200 cm. we look forward to welcoming you soon. Best regards, Vasa Hotel Surabaya Managemet
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Dear Ms Gwenneth, Thnak you for your question. we would like to inform that breakfast for children is IDR 142,700 nett/person. we look forward to welcoming you soon. Best regards, Vasa Hotel Surabaya Management
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Good Morning Ibu Alita, yes, there is swimming pool for kids and comfortable playground as well.... Please let us know when you would like to stay at our Hotel. Best regards Management
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Dear Mr and Ms GF 18, Thank you for your question, we would like to inform that distance from US general Consulate to our hotel is 7 km, you can through about 15-19 minutes. we look forward to welcoming you soon. Best regards, Vasa Hotel Surabaya Management
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12
"all is good"
"All rooms are good."
"Because the hotel didn't provide any extra bed, better to stay at suites type rooms."
"312 or 311 clear city view"
"Book from online-travel agent to get special offers."
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PRICE RANGE
$53 - $74 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
388
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