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Tunjungan Hotel

Traveler (90)
Room & Suite (24)
Pool & Beach (2)

About

#124 of 190 hotels in Surabaya
Location
Cleanliness
Service
Value
See why so many travelers make Tunjungan Hotel their hotel of choice when visiting Surabaya. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travelers like you. Given the close proximity of popular landmarks, such as Suramadu National Bridge (1.3 mi) and Gereja Santa Perawan Maria (1.4 mi), guests of Tunjungan Hotel can easily experience some of Surabaya's most well known attractions. Free wifi is offered to guests, and rooms at Tunjungan Hotel offer a minibar, a refrigerator, and air conditioning. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, room service, and a concierge. Guests of Tunjungan Hotel are also welcome to enjoy a pool and an on-site restaurant. For travelers arriving by car, free parking is available. If you like diners, Tunjungan Hotel is conveniently located near Eatboss, Bakmi Jogja Trunojoyo, and Madame Brew Coffee & Cuisine. Looking to explore? Then look no further than Monkasel (Submarine Monument) (0.9 mi) and Gubeng Railway Station (0.8 mi), which are some popular Surabaya attractions – all conveniently located within walking distance of the hotel. At Tunjungan Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to Surabaya.
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Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free parking
Spa
Fitness Center with Gym / Workout Room
Airport transportation
Business Center with Internet Access
Concierge
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Public Wifi
Sauna
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
137Reviews
1Q+A
12Room tips
Traveler rating
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Popular mentions
I stayed in ROOM 347 on the 5th till the 7th JULY,2019. Offcourse the location is superb cos it is next to the biggest mall in SURABAYA. I am not a CHEF but common sense prevails looking at the breakfast served. 1) Mix vegetable served were so tough as though they taken from a freezer and boiled and served. Come on you need to use some soya sauce n garlic and cook them right so that the VEGE is not that tough. 2) The EGG station where eggs omelets being cooked - You dont need 10 spoons of oil just to cook 2 eggs - infact I told the cook but her comments were to prevent the eggs from sticking onto the pan you need to put a lot of oil. 3)Fish fillets fried were packed wih oil with no drain pan or Tissues to soak up oil underneath the fish. 4)CEREAL section only light cheap corn flakes were served. You need to have OATS as it is an important cereal. 5) Bread station - only frozen white bread was served with marmalade jam and honey. The FROZEN bread served - who knows how long was the bread kept frozen. Where is the wholemeal bread. The TOASTER was a tiny toaster and only 2 pcs of bread could be toasted at one time- causing a long que of people waiting to toast bread. 6) Some of the dishes served were not labelled- come on! some people are VEGETARIANs and some people dont eat BEEF - who knows what you are serving. I think you gotta bring in GORDON RAMSAY (WORLD FAMOUS CHEF) and hear his comments to put things right.
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at 8th floor.. receptionist was not friendly, where is the hospitality that hotel should have, come out from elevator.. 8th floor smell very bad.. room smell was not good too.. room only have 2 electricity socket, wifi super slow(very bad, my kids keep complaining want to move to other hotels), breakfast standard, like the title, the only plus point is.. near tunjungan plaza mall..
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One of the old hotel in surabaya... I've been here in 2003 and still the same till 2019 ( 16 years !!! ) The big size room with old interior... no problems with the room... average breakfast... good location, near Tunjungan Plaza ( one of the biggest mall in Surabaya )
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outdated. looks like something out of the 80s. rooms dusty, only 2 sockets for the entire room. dilapidated and ran down. very bland. wifi is disgustingly slow; <50kb/s. just meh. could be even worse. dunno how it got 4 stars. bathroom is alright. nothing more, nothing less. mediocre. only reason to pay for the room is the location directly next to tunjungan plaza. just go to majapahit (very good) or swiss belinn.
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Avoid this hotel at all cost. The first impression when I entered the room was the creepy feeling like when you entered abandoned place, smelled bad too. The furniture were so old, just like its curtain and carpet. The bath room was dirty with somewhat working light. The AC was barely enough for the hot and humid Surabaya. Called the technician, and they said that was the lowest temperature the AC. I found out that actually they used evaporative cooling system, instead of refrigeration. Evaporative cooling in crazily humid Surabaya City??? Did they really think about it ???I slept without blanket, since it was too hot. In the morning I had to call the technician back, because of the clogged toilet !!! What kind of 4 stars hotel have this problem ????? All in all I will NEVER going to recommend this hotel to anyone, even to people that I don't really fond of. Avoid
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PRICE RANGE
$37 - $56 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
272
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