This morning I was enjoying early breakfast at 6 am. However the situations were getting so crowded when it was almost 7 am. Around 10 people were queueing outside the restaurant including the flight attendances and pilots. You need yo expand your restaurant for breakfast. Other facilities and services are amazing and excellent.
The hotel rooms are very clean and spacious room. The hotel facilities also very complete as 5 star hotel. All staff are very professional and very friendly. Breakfast menu are plenty choices with many various meals cooked by experienced cheft.
The hotel location in heart of surakarta , check in and check out process is fast with a profesional staff , all staff hotel is so kind and helpfull . The room was so clean and tidy . I found the bathub in my room was clean event the hotel is getting old but everythings under good maintance. The food so delicious with many kind of menu they serve during your breakfast . The think is the main rood in front of hotel will be closed in sunday morning till 9 am for car free day ,so you should be think to come out from hotel with your personal car before 9 am. Overall in excellent service . Thank you for all staff . Wish you all in safelly and healthy .
Always my first choice whenever visiting Solo for both business or leisure. Booked 2 rooms for two night, everything already prepared before we arrived in the hotel. Hotel not too packed even prior to long weekend / Idul Fitri Festive. Before my arrival got annoyed by whatsapp message by the hotel asking for payment. I was upset with the message as the hotel seems not comply with all the conditions agreed during the booking; I booked for free cancellation ! Was grateful when explained by the hotel duty manager that I do not need to pay inf front. Breakfast was a setback, real setback, not a 5 stars M Gallery standard at all. One of the staff on duty finally came and solved the problem. Breakfast at the second day was slightly better. The way the hotel serve breakfast to me is on a par with 3 or even 2 stars hotel. All in all, services were excellent, friendly and helpful staffs. Liked the cleanliness of the room, and also thanks to the hotel staffs for providing connecting doors as requested. Keep the good work and please, please, please, improve the breakfast.…
Near Pasar Klewer and Keraton Solo, many choices of delicious food around, spacious room, friendly staffs with heritage concept. Its always nice in Solo and to stay here as well. Keep it up, terima kasih..
after 2 years no holiday this is a nice and relaxing experience to stay at the ROYAL SURAKARTA HERITAGE SOLO.we are happy with the attention n good service from all the staff.Though there are some problem with the amenities in the room it was fixed in short time.mrs Hesty the chief dining room Michael.Dedi. Arjun..all hv done their best to make our stay enjoyable.when we complain not yet tasting nasi liwet at the end of our stay got a surprised custom made .Thank u all for the attention ..including p Mamat cs tukang beca who drove us to pasar etc.btw our dinner nasigoreng sea food..timlo..n sate get a thumb up. Looking forward to recommend to our friends n aquintances. Keep up a good job.
It was a very pleasant stay in our short getaway Strategic Location in the city center Near Keraton Cozy and Big Room Very warm service Great Breakfast Hotel with great Javanese Interior Affordable price for 5-star hotel Very Recommended Hotel in SOLO City ❤❤❤
The best hotel in town, from the design to the service, I had a perfect holiday, fantastic food, lovely room and special service. I would like to thank Mr Rio from the reception, for being very helpful during my stay. If your management is reading this Mr Rio made this hotel beyond our expectations as guests. Will definitely come back again soon when I come back to Surakarta.
For our trip to Yogyakarta we decided to have a night over in Solo. Based on the price we decided to stay here. The interior of the hotel lobby and restaurant looks awesome with this old heritage look. Our room was on the 9th floor, facing the city/main road. The 9th and 8th floors are actually smoking floors. Note we are non smokers. I’m not sure why we were put on a smoking floor, but it was late and we already had a 3,5 hr drive behind us. Regarding the smell it was not that bad. A light smell of sigaret smoke was present but nothing serious disturbingly. The air-con fan is quite noisy this in combination with the outside traffic noise, I had to sleep with earplugs. Beside the noisy air-con, the temperature management was also lacking. Basically the temperature we had set was not working and the room wasn’t cooled down enough. Besides this we were also lucky that the local football team supporters were celebrating their clubs reaching of the finals, just outside the hotel. Which didn’t help out with our sleeping. Around 01:30 AM they luckily left the area. Before we went to bed we had ordered roomservice. My wife had the Sup Soto Ayam and I had the spaghetti. The Soto was a little bit blend and the spaghetti was okeish. Breakfast was much and much better. There is quite some option. I loved the fresh fruits and the kwetiau soup. In the end we stayed only for one day and that was way enough for us. If you are looking for an affordable 5 star hotel, this is the one. Otherwise go for one of the more modernized hotels in the area…
This is my first time stay at M Gallery and loved it, for the heritage and traditional vibe of the hotel. The room was spacious too with bathub the location is really in the center of Solo so it's very near to most of famous place in Solo