The Royal Surakarta Heritage - MGallery Collection
Jl. Slamet Riyadi no. 6, Solo 57111 Indonesia
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Room & Suite (250)
Dining (102)
What is Travelers’ Choice?
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About
#13 of 160 hotels in Solo
Location
4.5
Cleanliness
4.0
Service
4.2
Value
4.1
Travelers' Choice
Enjoying a prime location in the heart of Solo city, the 150 room hotel is the ideal address for both leisure and business travellers. The Ballroom has the capacity for more than 300 persons. Its location sees it alongside banking and government buildings, while the two famous royal palaces of Mangkunegaran, Kasunanan, traditional market "Pasar Klewer," central "Grosir Solo" are nearby. A bustling social and cultural scene waits to be explored right outside, while striking views of Mounts Merbabu, Merapi, and Lawu frame a busy city kaleidoscope.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Quiet
Languages Spoken
Indonesian, Malay
Location
Full view
83Good for walkers
Grade: 83 out of 100
12Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Contact
Jl. Slamet Riyadi no. 6, Solo 57111 Indonesia
Getting there
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895Reviews9Q+A72Room tips
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This morning I was enjoying early breakfast at 6 am. However the situations were getting so crowded when it was almost 7 am. Around 10 people were queueing outside the restaurant including the flight attendances and pilots. You need yo expand your restaurant for breakfast. Other facilities and services are amazing and excellent.
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Date of stay: June 2022Trip type: Traveled on business
Helpful
Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded 5 days ago
Dear Sigit R, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager
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The hotel rooms are very clean and spacious room. The hotel facilities also very complete as 5 star hotel. All staff are very professional and very friendly. Breakfast menu are plenty choices with many various meals cooked by experienced cheft.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded 5 days ago
Dear DjohanG1, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regard, Toat Edi Wijaya General Manager
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The hotel location in heart of surakarta , check in and check out process is fast with a profesional staff , all staff hotel is so kind and helpfull . The room was so clean and tidy . I found the bathub in my room was clean event the hotel is getting old but everythings under good maintance. The food so delicious with many kind of menu they serve during your breakfast . The think is the main rood in front of hotel will be closed in sunday morning till 9 am for car free day ,so you should be think to come out from hotel with your personal car before 9 am. Overall in excellent service . Thank you for all staff . Wish you all in safelly and healthy .
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded 5 days ago
Dear Ferdipra, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this great feedback. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place. Best regards, Toat Edi Wijaya General Manager
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Always my first choice whenever visiting Solo for both business or leisure. Booked 2 rooms for two night, everything already prepared before we arrived in the hotel. Hotel not too packed even prior to long weekend / Idul Fitri Festive. Before my arrival got annoyed by whatsapp message by the hotel asking for payment. I was upset with the message as the hotel seems not comply with all the conditions agreed during the booking; I booked for free cancellation ! Was grateful when explained by the hotel duty manager that I do not need to pay inf front. Breakfast was a setback, real setback, not a 5 stars M Gallery standard at all. One of the staff on duty finally came and solved the problem. Breakfast at the second day was slightly better. The way the hotel serve breakfast to me is on a par with 3 or even 2 stars hotel. All in all, services were excellent, friendly and helpful staffs. Liked the cleanliness of the room, and also thanks to the hotel staffs for providing connecting doors as requested. Keep the good work and please, please, please, improve the breakfast.…
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded May 11, 2022
Dear ronnygandey, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager
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Near Pasar Klewer and Keraton Solo, many choices of delicious food around, spacious room, friendly staffs with heritage concept. Its always nice in Solo and to stay here as well. Keep it up, terima kasih..
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Date of stay: March 2022Trip type: Traveled with family
Helpful
Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded Mar 30, 2022
Dear 186agungp, Thank you for choosing The Royal Surakarta Heritage Hotel and giving a good review of our hotel. It is very encouraging to hear that our standards of service and hospitality can meet your wishes and expectations, we continue to do our best to ensure that all our guests have the best possible stay. We look forward to welcoming you back to our hotel on your next visit! Warm regard, Toat Edi Wijaya General Manager
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after 2 years no holiday this is a nice and relaxing experience to stay at the ROYAL SURAKARTA HERITAGE SOLO.we are happy with the attention n good service from all the staff.Though there are some problem with the amenities in the room it was fixed in short time.mrs Hesty the chief dining room Michael.Dedi. Arjun..all hv done their best to make our stay enjoyable.when we complain not yet tasting nasi liwet at the end of our stay got a surprised custom made .Thank u all for the attention ..including p Mamat cs tukang beca who drove us to pasar etc.btw our dinner nasigoreng sea food..timlo..n sate get a thumb up. Looking forward to recommend to our friends n aquintances. Keep up a good job.
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Date of stay: March 2022Trip type: Traveled as a couple
Helpful
Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded Mar 30, 2022
Dear Tanayaolij, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this great feedback. We are very pleased to read that you had an enjoyable stay with us, we will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place. Best regards, Toat Edi Wijaya General Manager
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+1
It was a very pleasant stay in our short getaway Strategic Location in the city center Near Keraton Cozy and Big Room Very warm service Great Breakfast Hotel with great Javanese Interior Affordable price for 5-star hotel Very Recommended Hotel in SOLO City ❤❤❤
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Date of stay: March 2022Trip type: Traveled with family
Room Tip: Big capacity for parking lot
BECAK is available at the front of the hotel for you to take the...
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Helpful
Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded Mar 23, 2022
Dear RevoNeiro, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this great feedback. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place. Best regards, Toat Edi Wijaya General Manager
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The best hotel in town, from the design to the service, I had a perfect holiday, fantastic food, lovely room and special service. I would like to thank Mr Rio from the reception, for being very helpful during my stay. If your management is reading this Mr Rio made this hotel beyond our expectations as guests. Will definitely come back again soon when I come back to Surakarta.
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Date of stay: February 2022Trip type: Traveled as a couple
Helpful
Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded Mar 1, 2022
Dear Guide62536681809, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this great feedback. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place. Best Regards, Toat Edi Wijaya General Manager
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+1
For our trip to Yogyakarta we decided to have a night over in Solo. Based on the price we decided to stay here. The interior of the hotel lobby and restaurant looks awesome with this old heritage look. Our room was on the 9th floor, facing the city/main road. The 9th and 8th floors are actually smoking floors. Note we are non smokers. I’m not sure why we were put on a smoking floor, but it was late and we already had a 3,5 hr drive behind us. Regarding the smell it was not that bad. A light smell of sigaret smoke was present but nothing serious disturbingly. The air-con fan is quite noisy this in combination with the outside traffic noise, I had to sleep with earplugs. Beside the noisy air-con, the temperature management was also lacking. Basically the temperature we had set was not working and the room wasn’t cooled down enough. Besides this we were also lucky that the local football team supporters were celebrating their clubs reaching of the finals, just outside the hotel. Which didn’t help out with our sleeping. Around 01:30 AM they luckily left the area. Before we went to bed we had ordered roomservice. My wife had the Sup Soto Ayam and I had the spaghetti. The Soto was a little bit blend and the spaghetti was okeish. Breakfast was much and much better. There is quite some option. I loved the fresh fruits and the kwetiau soup. In the end we stayed only for one day and that was way enough for us. If you are looking for an affordable 5 star hotel, this is the one. Otherwise go for one of the more modernized hotels in the area…
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Date of stay: December 2021Trip type: Traveled as a couple
Helpful
Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded Dec 31, 2021
Dear Jordy T, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager
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This is my first time stay at M Gallery and loved it, for the heritage and traditional vibe of the hotel. The room was spacious too with bathub the location is really in the center of Solo so it's very near to most of famous place in Solo
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded Nov 2, 2021
Dear Gladys_putri, Thank you for choosing The Royal Surakarta Heritage Hotel and giving a good review of our hotel. It is very encouraging to hear that our facilities and our strategic location can meet your wishes and expectations, we continue to do our best to ensure that all our guests have the best possible stay. We look forward to welcoming you back to our hotel on your next visit! Warm regard, Toat Edi Wijaya General Manager
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PRICE RANGE
$31 - $37 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Royal Surakarta Heritage
LOCATION
IndonesiaJavaCentral JavaSolo
NUMBER OF ROOMS
150
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Claim Your Listing Frequently Asked Questions about The Royal Surakarta Heritage - MGallery Collection
Which popular attractions are close to The Royal Surakarta Heritage - MGallery Collection?
Nearby attractions include Gede Solo Market (0.3 miles), Agung Surakarta Mosque (0.2 miles), and Klewer Market (0.3 miles).
What are some of the property amenities at The Royal Surakarta Heritage - MGallery Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Royal Surakarta Heritage - MGallery Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Royal Surakarta Heritage - MGallery Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Royal Surakarta Heritage - MGallery Collection?
Yes, free parking is available to guests.
What are some restaurants close to The Royal Surakarta Heritage - MGallery Collection?
Conveniently located restaurants include Saffron Resto, Galabo (Gladak Langen Bogan), and Dawet Telasih Bu Dermi.
Are there opportunities to exercise at The Royal Surakarta Heritage - MGallery Collection?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Royal Surakarta Heritage - MGallery Collection have airport transportation?
Yes, The Royal Surakarta Heritage - MGallery Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Royal Surakarta Heritage - MGallery Collection located near the city center?
Yes, it is 1.0 miles away from the center of Solo.
Are any cleaning services offered at The Royal Surakarta Heritage - MGallery Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Surakarta Heritage - MGallery Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.