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The Royal Surakarta Heritage - MGallery Collection

Jl. Slamet Riyadi no. 6, Solo 57111 Indonesia
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Traveler (1278)
Room & Suite (260)
Dining (105)
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About

#9 of 79 hotels in Solo
Location
4.6
Cleanliness
4.1
Service
4.3
Value
4.2
Travelers' Choice
Enjoying a prime location in the heart of Solo city, the 150 room hotel is the ideal address for both leisure and business travellers. The Ballroom has the capacity for more than 300 persons. Its location sees it alongside banking and government buildings, while the two famous royal palaces of Mangkunegaran, Kasunanan, traditional market "Pasar Klewer," central "Grosir Solo" are nearby. A bustling social and cultural scene waits to be explored right outside, while striking views of Mounts Merbabu, Merapi, and Lawu frame a busy city kaleidoscope.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
Indonesian, Malay
1,400Review9Q+A78Room tips
Traveler rating
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Popular mentions
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SK-S2018inSH wrote a review Apr 13
Nusa Dua, Indonesia101 contributions59 helpful votes
The friendliness of the service is still the same reason why I decided to stay in this hotel again. From the check in experience to breakfast team, smiles and courtesy never leave their face. Slight note to tell: cleanliness of the room and food quality need to be improved. Thank you for Taufik in the breakfast restaurant who always has the sense of hospitality and attention to details. Happy to be back in this hotel.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded 2 days ago
Bapak /Ibu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di The Royal Surakarta Heritage - MGallery Collection. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Perihal ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vacation64457057006 wrote a review Apr 4
1 contribution
Always amazed with the services which provided by the hotel. My room got upgraded one level above and its free also the waitress at hotel restaurant were kind and polite. The fav food is nasi goreng. Definitely will comeback soon. Thanks!!!
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Date of stay: April 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded 1 week ago
Bapak /Ibu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di The Royal Surakarta Heritage - MGallery Collection. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Perihal ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aksan wrote a review Mar 2024
5 contributions2 helpful votes
unfortunately, the hotel was below my expectation. the room was not cold enough, the food is slightly below the average with lack of choices. it is not an old hotel but the feeling that the hotel is worn out is obvious. i know that this is a recommended hotel for traveller to Solo, so you actually has a good opportunity to improve the services.
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Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded 2 weeks ago
Dear Mr.Aksan, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mama Mia wrote a review Mar 2024
2 contributions
Spacious room nice bed but please routinely check the facilities. We had a nice breakfast They can listen out request. Nice staff who can help anytime we need. This is not my first trip here but we like the better sunlight view. Hopefully the hotel is growing better and better
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded Mar 4, 2024
Bapak /Ibu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di The Royal Surakarta Heritage - MGallery Collection. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Perihal ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ferdian S wrote a review Feb 2024
1 contribution
Malam ini kita merayakan valentine di Pool Side The Surakarta Heritage Hotel ditemani oleh Pak Gibran. Masakan dan pelayanan yang memuaskan. Big thanks for accomodating us. She was so happy that I gave her the best moment in her life. Hope that we could do in another time.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded Feb 15, 2024
Bapak /Ibu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di The Royal Surakarta Heritage - MGallery Collection. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Perihal ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brenda B wrote a review Feb 2024
Den Bosch, The Netherlands134 contributions15 helpful votes
Easily accessible, smooth check-in, personal welcome by the front office manager, beautiful upgrade to a suite, nice swimming pool, spacious fitness room, great spa, excellent breakfast, excellent restaurant, everything within walking distance, in short, a wonderful time in Solo.
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Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: Own parking garage / valet parking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded Feb 9, 2024
Bapak /Ibu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di The Royal Surakarta Heritage - MGallery Collection. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Perihal ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Suci Intan wrote a review Jan 2024
Jakarta, Indonesia2 contributions
Warm welcome, room was spacious. Maybe I got upgraded. Got 2 welcome drinks and fruit platter because I am an accor plus silver member. Good hotel for family or bussiness trip. Full of javanese decorations and there's live music of traditional gamelan. Downside: can be a little scary and old smelly carpet in the hallway
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded Jan 27, 2024
Bapak /Ibu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di The Royal Surakarta Heritage - MGallery Collection. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Perihal ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zhafirah P wrote a review Jan 2024
1 contribution
First time went to Solo and will stay here for few days to go. I love the foods even it taste really sweet and also beverages. Service is nice. The ambiemce of the hotel, I really do love it. All the staffs are friendly. Keep it up to all the team, thanku so much!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded Jan 14, 2024
Dear Guest, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vivian C wrote a review Jan 2024
1 contribution1 helpful vote
The breakfast was lovely. Everything tasted good. Lots of variety here. Veggies and fruits were fresh. The staffs were very friendly and very helpful. I stayed with my family here and would definitely comeback. I had a pleasant stay here. Thank you
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded Jan 6, 2024
Bapak /Ibu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di The Royal Surakarta Heritage - MGallery Collection. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Perihal ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Saesario Indrawan wrote a review Jan 2024
Semarang, Indonesia194 contributions41 helpful votes
Good service, easy check in. As a member of Accor I received free room upgrade to Executive which was nice. I was offered welcome drink as well. Nice perks. The breakfast was okay, but the coffe was rather weak. Our room has shower, but I guess lower rooms do not, they only have bath tub. Nice and fluffy beddings as well. We can access Netflix although you have to use your own account. Overall this is a nice hotel if you are travelling with family / leisure.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Toat Edi Wijaya, General Manager at The Royal Surakarta Heritage - MGallery Collection
Responded Jan 6, 2024
Bapak /Ibu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di The Royal Surakarta Heritage - MGallery Collection. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Perihal ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$33 - $41 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Royal Surakarta Heritage
LOCATION
IndonesiaJavaCentral JavaSolo
NUMBER OF ROOMS
150
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE ROYAL SURAKARTA HERITAGE - MGALLERY COLLECTION $32 ($̶5̶3̶) - Updated 2024 Prices & Hotel Reviews - Solo, Indonesia

Frequently Asked Questions about The Royal Surakarta Heritage - MGallery Collection
Which popular attractions are close to The Royal Surakarta Heritage - MGallery Collection?
Nearby attractions include Gede Solo Market (0.3 miles), Klewer Market (0.3 miles), and Agung Surakarta Mosque (0.2 miles).
What are some of the property amenities at The Royal Surakarta Heritage - MGallery Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Royal Surakarta Heritage - MGallery Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Royal Surakarta Heritage - MGallery Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Royal Surakarta Heritage - MGallery Collection?
Yes, free parking is available to guests.
What are some restaurants close to The Royal Surakarta Heritage - MGallery Collection?
Conveniently located restaurants include Saffron Resto, Galabo (Gladak Langen Bogan), and Dawet Telasih Bu Dermi.
Are there opportunities to exercise at The Royal Surakarta Heritage - MGallery Collection?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Royal Surakarta Heritage - MGallery Collection have airport transportation?
Yes, The Royal Surakarta Heritage - MGallery Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Royal Surakarta Heritage - MGallery Collection located near the city center?
Yes, it is 1.0 miles away from the center of Solo.
Are any cleaning services offered at The Royal Surakarta Heritage - MGallery Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Surakarta Heritage - MGallery Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.