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Novotel Semarang

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Jalan Pemuda 123, Semarang 50132, Indonesia
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651 Reviews from our TripAdvisor Community

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Showing 445: English reviews
Jakarta, Indonesia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Greatly appreciate the 1 night refund given by the reservation over a booking that was fully paid for 2 nights but I could only make it for the 2nd night stay due to Bali airport problem on 18th July. It was really great understanding and gesture by the hotel team.

Review collected in partnership with Accorhotels.com

Helpful?
Thank sunarto_tinor
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Guest, Many thanks for your kind review. It is always a pleasure to read guest feedback and satisfaction with our services. We look forward to welcoming you back to Novotel Semarang. Kind regards Stephane Fagez General Manager More 

Jakarta, Indonesia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed here for 2 nights in June 2016. As an Accor member, we reserved through accor website, double bed. When check in, we decided to upgrade the room using hotel voucher. Since I just give one hotel voucher (it can be used for 1st nighy), I should pay additional 50.000 to upgrade the room for 2nd night. Ww given... More 

Helpful?
Thank Chyntia D
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Ibu Chyntia, Many thanks for your taking the time to share your experience of our product and service. We thank you very much for your suggestions for improvement and please accept our apologies for the inconvenience caused by maintenance and housekeeping issues in your room. I can assure you that while we are planing some improvement to the room... More 

Jakarta, Indonesia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Decent size room, comfy bed and good service. We stayed for 2 nights and quite enjoy the atmosphere and food in this property. Location is just across the street to big mall Paragon at the center of city. They have nice gym but small swimming pool.

Helpful?
Thank christ_bad
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Guest, We are delighted to read that you had a nice stay with us and we thank you very much for taking the time to share your experience. We look forward to welcoming you back to Novotel Semarang. Kind regards Stephane Fagez General Manager More 

Sanur, Indonesia
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Staid here for 3 nights. The room I had felt a bit old, in fact that feeling was also valid for the rest of the hotel. Otherwise food, service, breakfast is good. The hotel is in front of a large shopping plaza and on a busy road. Not much of a garden. Fitness is smallish as is the swimming pool.... More 

Helpful?
Thank Taco d
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Taco d, Many thanks for sharing your experience of Novotel Semarang. Indeed our hotel is 11 years and we have a program to refresh our rooms with a more contemporary feel. We look forward to welcome you back in the near future. Kind regards Stephane Fagez General Manager More 

Level Contributor
108 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

It was the first time to stay in this Hotel, because the other one were fully booked. I think it OK, but not exciting. It's clean the rates OK. I booked the eceutive level and i would say the upgrade isn't worth. There is a ver small lounge which is only open in the evening with no advantages. Only in... More 

Helpful?
Thank Wolfgang W
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Wolfgang W, Many thanks for you kind review, I am glad you found our hotel adequate for your short visit to Semarang. I welcome your suggestion to improve our executive floor benefit and will consider it in our future plans. We look forward to welcoming you back to Novotel Semarang Kind regards Stephane Fagez General Manager More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This hotel has a good facilities, free parking, lounge,bar and restaurants, free WiFi, The cake from pastry is recommend. The consierge is always ready for helping. Room is good,they provide a bath up, very cold AC.and the mini bar is complete. The staff is very nice,friendly and quick. I feel welcome here ☺

Helpful?
Thank Yohana V
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Yohana V, Many thanks for taking the time to write about your experience at Novotel Semarang. We are so very proud to read that you felt welcome as this is the essence of our job. We look forward to welcoming you back in the near future Kind regards Stephane Fagez General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had great stay at Novotel. The food is great. It is located in a strategic area of Semarang. Only I had trouble with the access card, and during our stay we could not use the swimming pool due to maintenance. I would also suggest to replace the sofa in rooms. It is not comfy at all, has ugly design... More 

Helpful?
Thank Warastuti I
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Warastuti I, Many thanks for your kind review of our product and services. We welcome your suggestions to improve our products and I am very happy to read that our team members were able to help your niece recover her favourite doll. We look forward to welcoming you and your family back to Novotel Semarang. Kind regards Stephane Fagez... More 

Jakarta, Indonesia
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

perfect location. quite near from the airport. free shuttle from the airport. near crowded restaurant which sell nasi ruwet. Paragon mall is located across the hotel. Room is quite clean, have a complete amenities, maybe should improve on its pillows. Hot water are okay. great other facilities also such as swimming pool, but i didnt try due to my late... More 

Helpful?
Thank David88goal
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Guest, Thank you very much for your kind review and suggestions for improvements. It is always a pleasure to receive feedback as it help us monitor and improve our service standards. We look forward to welcoming you back to Novotel Semarang Kind regards Stephane Fagez General Manager More 

Jakarta, Indonesia
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Its location is perfect. Across the hotel is Paragon mall, 500 meters away from some landmarks in Semarang: Lawang Sewu, Tugu Muda, Museum Perjuangan Mandala Bhakti; behind Lawang Sewu is Pandanaran street - famous with local foods. It's only 1.8kms to Kota Tua Semarang (an area where there are few old buildings such as Gereja Blenduk, etc) and Tawang railway... More 

Helpful?
1 Thank ejBajaj
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Guest, Many thanks for your kind review. I am glad to read that our team was able to deliver the warm and efficient hospitality we pride ourselves at Novotel Semarang. Indeed we have limited parking on site but propose alternatives options nearby when necessary, please accept our apologies for any inconvenience caused. Kind regards Stephane Fagez General Manager More 

Kuantan, Malaysia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

room: big size, a bit wear out but still acceptable, toilet doesn't have the 4 stars feel, quiet facilities: swimming pool is good for dipping, not for lap swimming, gym is acceptable breakfast: quite many varieties location: opposite the paragon mall, about 5 min walk, no convenient store beside hotel so need to walk to the mall, some small eating... More 

Helpful?
Thank Tigett77
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Guest, Many thanks for your kind review of Novotel Semarang. It is always a pleasure to read positive feedback. We welcome your suggestion for improvements, and I can confirm that we project to refresh our bedroom furniture. We look forward to welcoming you back to Novotel Semarang Kind regards Stephane Fagez General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of business district and facing the biggest & newest shopping center. Novotel Semarang offer for all travelers a wide range of facilities such as 24 hours Free Internet Acces in the room & public area, Free pick up & drop service from Hotel to Airport/Train station vv, Fitness Center, Spa&Sauna, Manicure Pedicure, Swimming Pool, Restaurant, Bar & Club and many more....To work or relax, our rooms are designed and well furnished to accomodate your business or leisure. Completed with the sliding & ergonomic working table, Free high speed internet connection, LCD TV, Relaxing Pillow in the rooms and 24 hours room service.Tantalizing your palate with our wide range of delicious dishes at our restaurants. The Square is available for buffet breakfast and Citrus Restaurant is the perfect place to dine or meet your clients. To complete your leisure moments with Novotel, visit our Club 123 ! The most hip place in town with daily live band and resident DJ every night !Semarang is a business city which also offer a rich and beautiful historical heritage such as Kota Lama & Sam po kong temple and also famous with the uniqueness of its culinary. Being a part of this splendid city, Novotel Semarang offers all the best to its customer such with easy access to the biggest shopping center, easy access to and from Airport / Train Station and easy access to tourist destination which make us a perfect and ideal choice for your business and leaisure !WELCOME TO NOVOTEL SEMARANG ........ ! ... more   less 

Additional Information about Novotel Semarang

Address: Jalan Pemuda 123, Semarang 50132, Indonesia
Location: Indonesia > Java > Central Java > Semarang
Price Range: $45 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Semarang 4*
Number of rooms: 174
Reservation Options:
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Also Known As:
Novotel Semarang Hotel Semarang
Semarang Novotel
Hotel Style:
#3 Luxury Hotel in Semarang
#4 Business Hotel in Semarang
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