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Novotel Semarang

Jalan Pemuda 123, Semarang 50132, Indonesia
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1 room 1 adult
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Novotel Semarang
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577 Reviews from our TripAdvisor Community

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Acapulco, Mexico
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Hotel is definitely not the most stylish and newest one in Semarang. But sometimes this does not really matter as long as the service and recognition as VVIP guest is as you expect it. All benefits and amenities as Accor Platinum were provided promptly. Room rate is acceptable. Personally would prefer a renovated bathroom with rainforest shower instead of bath... More 

Helpful?
Thank wearehereat
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stay here for weekend. This hotel locates at down town area near simpang lima. The facilities quite complete from fitness facility, swimming pool and spa For breakfast menu is complete and good i like the bread loaf. The room clean and comfort. The staff very helpful.

Helpful?
Thank Robertus E
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The room was nice. Quite spacious along with the clean and tidy bathroom. Stayed for 2 nights at 416. Breakfast is standard though. The taste of the foods very average. But they do sell Jamu (indonesian herbal drinks). It's not common in most hotels in java island. I love it.

Helpful?
Thank ranifela
Surabaya, Indonesia
Level Contributor
125 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As we mostly stay in accor networks, service provided is not much different. Similarly, services provided during my stay at the Novotel Semarang. Positive point in this hotel is the whole staff is very friendly. The rooms is enough spacious, comfortable, and quiet. There is only one drawback associated with my room, lack of care, especially in the bathroom. Breakfast... More 

Helpful?
Thank Timmy_Tjondro
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

This is my first time stay in this hotel , near by airport .. Good location, not too satisfied with the restaurant for only little bit food variant .. Buat all the staff was great.. Especially from the bellman staff They're so polite and helpful , good !

Helpful?
Thank Jamie_Z92
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Ajr0907 We would like to say thank you for choosing Novotel Hotel Semarang and I was our pleasure to have you as our valued guest. We truly appreciate you taking the time to share your experiences with us, both positive and negatives. We are very sorry that you did not enjoy our breakfast menu. We will share it to... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Old hotels always seem to have the same scent... Although I do not mean that in a negative way. Just something that I noticed the moment I walked inside the room. Anyway, I booked a standard queen room for one night; it is spacious and I got one that faced the city (read: Paragon). The bed was firm (a little... More 

Helpful?
Thank Dyan C
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Dyan C, We would like to say thank you for choosing Novotel Hotel Semarang and I was our pleasure to have you as valued guest. We are truly appreciated for your time to share your experience with us and your biggest concern to our hotel to be much better in the future. Please first allow me to apologize regarding... More 

Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was an average hotel but still need to improve especially room services and few of facilities. But, most of the services were quite well. Good and delicious food. The access to the hotel was quite easy and everyone can reach it by using car from the airport.

Helpful?
Thank Yudi W
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Yudi W, We would like to say thank you for choosing Novotel Hotel Semarang and I was our pleasure to have you as valued guest. We are truly appreciated for your time to share your experience with us and your biggest concern to our hotel to be much better in the future. It was my pleasure to read that... More 

Tangerang, Indonesia
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Check in was effective, room was clean and spacy. The best thing about this hotel is the staff, they were polite, friendly and sincere. We had BBQ set for dinner besides the pool, nothing special with the food and all were served cold, including the BBQ. Breakfast was OK, lots of options for adult but limited for kids who can't... More 

Helpful?
Thank Kristianto13
Bangkok, Thailand
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The suites at this hotel are excellent value and I really recommend them. The wine list has improved greatly and David Lane has really turned the hotel around. The staff were also really helpful and I congratulate them all.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Ralph M
Jakarta, Indonesia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 4, 2016

Service was not as other Novotel's services that I got in other Novotel. We had to wait for 2,5 hours to get our rooms, the welcome drinks were not served even during the waiting time, and I had to asked for that. Towels were smelly, water supply run was slow, and no information for drivers when there weren't allow to... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank FelixSH
Questions? Get answers from hotel staff and past guests. Ask a question

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