Hotel Grand Candi Semarang
Jl. Sisingamangaraja no. 16, Semarang 50232 Indonesia
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Avg. $32 /night, 2/8 - 2/9
$35
per night
$32
per night
$28
per night
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About
#53 of 118 hotels in Semarang
Location
3.6
Rooms
3.8
Value
3.7
Cleanliness
4.0
Service
3.7
Sleep Quality
4.0
Grand Candi – The Gallery Hotel - Semarang is an established 5-star hotel in Semarang City. Being the only one Gallery Hotel, will present you many locals and world artworks from the lobby to your room. 198 newly renovated including 23 suites rooms with fabulous view of the city. Modern minimalist style, accented with magnificent paintings in each rooms. Cable TV, Broadband Internet, Safe Deposit Box, Mini Bar, Tea and Coffee Maker Machine in each rooms. Supporting facilities are Hotspots, Laundry, Business Center, Car rental and The Executive Club Floor. Magnificent meetings rooms equipped with supporting facilities such as Wireless Internet Access, LCD Projectors, Office and Audio Facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Aerobics
Evening entertainment
Kids stay free
Valet parking
Wifi
Yoga classes
Fitness / spa locker rooms
Personal trainer
Sauna
Hot tub
Adult pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Swimup bar
Poolside bar
Rooftop bar
Karaoke
Table tennis
Children's television networks
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
ATM on site
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, Filipino, Indonesian
Location
Jl. Sisingamangaraja no. 16, Semarang 50232 Indonesia
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 49 out of 100
49
38 Restaurants
within 0.75 miles
Reviews
Traveler rating
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Detailed Reviews
Grand Candi is an unpretentious hotel catering mainly to Indonesian population. The hotel looks tired, with faded decor and a strong smell of air freshener to disguise the old and scruffy furniture. The room I stayed in was clean and the bed comfortable. The drain in the bathroom overflowed every morning, spreading dirty water across the floor but this was a plumbing issue rather than one of routine maintenance. The food caters to Asian tastes and Westerners would be disappointed if they expected to see familiar options at breakfast. The poolside was horrendous - 3 heavy wooden sun loungers without cushions, one parasol rusted into a concrete stand, an abundance of ants and a 'poolside bar' which amounted to a hole in the wall with no service. Furniture outside was very uncomfortable. Inside was the gym which was basic, to say the least, but both pool and gym tend to be poorly attended so maybe not enough to be worth the cost of refurb. There was an excellent sauna and a spa that offered very good and accommodating massage, although the environment was not very conducive.
But shining through all of this like a beacon was the hotel staff. Indonesian people are, by nature, friendly and eager to please and I cannot fault their attempts to make my (2-week) stay as comfortable as possible. Nothing seemed to be too much trouble; perhaps it was the novelty of having a Brit in the house, who knows? Fiy An, Augustin and Billy on the concierge desk shuttled me daily to my workplace in the car and back. In the bar, Anastasia and her trainee sidekick (Diane) together with YahYaha and Wayou were particularly delightful, as was Nanik. It was unfortunate that the bar area was almost permanently clouded in cigarette smoke. The Reception staff were fiercely professional and accurate, as well as eager to please.
All in all my 2-week stay was made more than tolerable by the wonderful and friendly hotel staff. My room was clean and comfortable and the facilities were perfectly useable, if a little tired. My recommendation would be to have a smoking area in the hotel that did not mean having to wade through acrid smoke to enjoy a drink. It would also save the health of the bar staff who cannot escape.
But shining through all of this like a beacon was the hotel staff. Indonesian people are, by nature, friendly and eager to please and I cannot fault their attempts to make my (2-week) stay as comfortable as possible. Nothing seemed to be too much trouble; perhaps it was the novelty of having a Brit in the house, who knows? Fiy An, Augustin and Billy on the concierge desk shuttled me daily to my workplace in the car and back. In the bar, Anastasia and her trainee sidekick (Diane) together with YahYaha and Wayou were particularly delightful, as was Nanik. It was unfortunate that the bar area was almost permanently clouded in cigarette smoke. The Reception staff were fiercely professional and accurate, as well as eager to please.
All in all my 2-week stay was made more than tolerable by the wonderful and friendly hotel staff. My room was clean and comfortable and the facilities were perfectly useable, if a little tired. My recommendation would be to have a smoking area in the hotel that did not mean having to wade through acrid smoke to enjoy a drink. It would also save the health of the bar staff who cannot escape.
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Date of stay: February 2020Trip type: Traveled on business
Value
Cleanliness
Service
Room Tip: Ask for a non-smoking floor. Be prepared for early rising (4-5am) Indonesians slamming doors.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandCandiSMG, Front Office Manager at Hotel Grand Candi Semarang
Responded Feb 17, 2020
Dear Mr. Simon Allen, Thank you for your generous review about Grand Candi - The Gallery Hotel Semarang. We highly appreciate your comments regarding our staff service and hotel facilities. Please accept our sincere apologies for the inconvenience experienced during your stay with us. We ensure that it will improve more in the future. We look forward to welcome you back again in the future at Grand Candi - The Gallery Hotel Semarang. Warm regards, Diana Budi Puspitasari Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Located in higher land , an awesome view of landscape Semarang found in this hotel, specially when you choose presidential suite , but mostly from all type of room, we can see the sightseeing of Semarang below .
the room is great, clean, and the atmosphere is cozy.
the staff is friendly n known\ how to treat a value customer.
the room is great, clean, and the atmosphere is cozy.
the staff is friendly n known\ how to treat a value customer.
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Date of stay: June 2012Trip type: Traveled as a couple
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dedi R, Front Office Manager at Hotel Grand Candi Semarang
Responded Jan 2, 2013
Dear Our Valuable Guest (Tripadvisor Id Kamandanu) Thank you very much for your kind comment and appreciation to our hotel, your attention to details leads us to do more better of services and maintain the standard. We will be waiting for you on your next trip to Semarang. Best regards, Dedi R
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed a few nights with my family, occupying three rooms in one floor. The rooms were clean, comfortable, and relatively new. The reception was also pretty helpful in providing us rooms with connecting door. One thing I feel the need to point out was how terrible their breakfast was. The Indonesian food selection was good, but their more western side was horrible. The toast bread was tasteless and bland. To this day I still remember how bad it was in my mouth.
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Date of stay: June 2014Trip type: Traveled with family
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Poor management , decide to hire trainees who don't understand anything . Swimmingpool service so slow . Takes a long time to order something . Telephone pickup girl is more stupid then a work . Doesn't understand anything . Breakfast tables are not provided with knifes .... Already 1 month ... How bad ... Nobody sees this ? I wonder where the manager did his hospitality and hotel training .... Maybe inside a vulcano ... Trabsport cars smell , wifi slow , just worth 2 star
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Date of stay: February 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandCandiHotel, Director of Marketing Communications at Hotel Grand Candi Semarang
Responded Mar 13, 2015
Dear Sir, Thank you for taking the time to write a review of your recent stay at our hotel. Your feedback is very important and allows us to continuously improve our services. We are really sorry to read your last bad experience with our services. We are considering your comment on the hotel services in order to improve it in the future. We hope to have the opportunity to welcome you again in our hotel. Yours Sincerely. Dodit Agus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As Australian I stayed at Grand Candi Hotel every time I do business in Semarang. This is the best hotel in Semarang as compare to price and services to other hotel in Semarang.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed there for 4 nights...they picked us up at the airport by a friendly driver and on our arrival at the hotel the staff are very friendly welcome...The hotel and rooms are clean...And they also provide shuttle service for tourism around Semarang area, just tell them where you want to go and they will ready to take you. Dont be hesitate to ask them some advices and opinions about great places to visit, they will be glad to help you...
This hotel also provide an early breakfast...by 4.30 am the breakfast is ready, so if u have an early activities, you dont have to worry. And the chef often check the foods.
For me personally...maybe most of hotels have the same type of rooms...But with a very excellent services like Grand Candi hotel...will makes this hotel different from the others...
Good job!!!
This hotel also provide an early breakfast...by 4.30 am the breakfast is ready, so if u have an early activities, you dont have to worry. And the chef often check the foods.
For me personally...maybe most of hotels have the same type of rooms...But with a very excellent services like Grand Candi hotel...will makes this hotel different from the others...
Good job!!!
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Date of stay: February 2015Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandCandiHotel, Director of Marketing Communications at Hotel Grand Candi Semarang
Responded Feb 9, 2015
Thank you for sharing the happiness at Grand Candi - The Gallery Hotel We are completely focused on ensuring the comfort and satisfaction of our guests. We value your opinion and we always do our best to make you happy. We look forward to welcoming you back in the next visit. Once again thank you to spend your time by giving your valuable comment. Yours Sincerely, Dodit Agus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel houses a number of expatriates and we were one of them. The rooms looked over the Semarang mountains. Service is always good.
We looked forward to the poolside barbecue and the
nightly performances at the lobby.
The hotel has the best tasting chocolate cakes in Semarang.
While this hotel is pricey, it is worth the money.
We looked forward to the poolside barbecue and the
nightly performances at the lobby.
The hotel has the best tasting chocolate cakes in Semarang.
While this hotel is pricey, it is worth the money.
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Date of stay: January 2014
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandCandiHotel, Director of Marketing Communications at Hotel Grand Candi Semarang
Responded Jan 28, 2015
Thank you for having chosen Grand Candi - The Gallery Hotel on your recent stay in the gateway to Central Java. We are glad to know that we were able to make you happy during your stay and the standard of our service met to your needs. We look forward to welcoming you back in the next visit. Once again thank you to spend your time by giving your valuable comment. Yours Sincerely, Dodit Agus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
i stayed here for only one day with my kid, She has traumatic with the shower so i am taking the GRAND Deluxe room from Agoda, that said they have separate tub and bathtub. I coming at about 09pm they give me room 820 and 822, and i suprise that there is no bathub and when i asking the bell boy He said this is the standard deluxe room, when i call the reception and they said, it just on request , what a BAD HOTEL HABBIT, if the guest not asking maybe they give another BAD room. When i complain they give me the other room, and they said they upgrade 901 and 902. maybe on of the room is upgrade,, but the other just like in the AGODA picture (GRAND DELUXE) the manager is really arogan, when i iam asking to meet him/her is not showing, really bad. so be careful with this Hotel reception Staf. This Hotel is not to bad, interior in the lobby is good, the bell boy is really good manner, in front of the hotel you can hang out in S2.
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Date of stay: May 2014Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: not stayed in this hotel is the best choice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I came here with my colleagues for business. It is a five-star hotel at semarang city. It’s quite far for the center of the city. The service at the hotel was very good. They are all kind and very warm to welcome us, during the stay, and after we checked out. They also offered shuttle to the city few times a day.
The breakfast at their hotel reataurant also tasted good and they offered quite a lot variety of foods from indonesian food, asian like dumplings, japanese for their sushi, western, and american breakfast.
The room was quite big. The choices for their tv channel had a lot of varieties. But there is one problem during our stay there. The bathroom was okay, but the towels were dirty and smell bad. But the overall rating if you only go for business is very good. The foods are very good, the room is good, the services are very good, if you may, please fix the towels only.
We enjoyed our stay there. Thank you for serving us with your utmost hospitality.
The breakfast at their hotel reataurant also tasted good and they offered quite a lot variety of foods from indonesian food, asian like dumplings, japanese for their sushi, western, and american breakfast.
The room was quite big. The choices for their tv channel had a lot of varieties. But there is one problem during our stay there. The bathroom was okay, but the towels were dirty and smell bad. But the overall rating if you only go for business is very good. The foods are very good, the room is good, the services are very good, if you may, please fix the towels only.
We enjoyed our stay there. Thank you for serving us with your utmost hospitality.
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Date of stay: January 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandCandiSMG, Ecommerce at Hotel Grand Candi Semarang
Responded Feb 13, 2019
Dear TripAdvisor's member with username Tsumitomo First of all we thank you for your trust in choosing Grand Candi Hotel on your visit to the city of Semarang. We give the highest appreciation for your review of the facilities and services of our hotel that meet your expectations. We look forward to welcoming you back at the Grand Candi Hotel. Thank you so much. Greetings, Ecommerce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel needs a renovation. The rooms are old and the bathrooms are still fitted with an old and smelly shower curtain. The fitness centre has a very bad smell and only poor equipment. I walked out and cancelled the plan to do sport. Breakfast OK. Staff nice. On request the serve fresh coffee from the machine.
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Date of stay: April 2018Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandCandiSMG, Front Office Manager at Hotel Grand Candi Semarang
Responded Apr 23, 2018
Dear Mr. Andreas J, Thank you very much for staying with Grand Candi - The Gallery Hotel Semarang and taking your time to review our hotel. We were pleased to read you liked our breakfast and our staff service, but we’re sorry to hear there were some issues with our room. Please accept our sincere apologies for the inconvenience experienced during your stay with us. We ensure that it will improve more in the future. Should you need any further assistance, please do contact us so that we can make you feel better regarding you stay with us. Warm regards, Diana B Puspitasari Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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"Ask for a non-smoking floor. Be prepared for early rising (4-5am) Indonesians slamming doors."Read full review
PRICE RANGE
$35 - $59 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaCentral JavaSemarang
NUMBER OF ROOMS
198
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hotel Grand Candi Semarang
Which popular attractions are close to Hotel Grand Candi Semarang?
Nearby attractions include Gua Maria Talanging Sih (0.6 miles), Diponegoro Park (0.7 miles), and Legends Club, Bar & Eatery (0.6 miles).
What are some of the property amenities at Hotel Grand Candi Semarang?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Grand Candi Semarang?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Grand Candi Semarang?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Hotel Grand Candi Semarang?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hotel Grand Candi Semarang?
Conveniently located restaurants include Ikan Bakar Cianjur, Chung Gi Wa Korean BBQ, and The Savoury Ribs & Coffee Co..
Are there opportunities to exercise at Hotel Grand Candi Semarang?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Grand Candi Semarang have airport transportation?
Yes, Hotel Grand Candi Semarang offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Grand Candi Semarang?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Grand Candi Semarang offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Grand Candi Semarang?
The staff speaks multiple languages, including English, Indonesian, and Filipino.