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Crowne Plaza Semarang

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Crowne Plaza Semarang
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659 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Semarang, Indonesia
Reviewed yesterday NEW

I went there on December 31,2016 for having new year experience. The bedroom was quiet large, but still larger in G*maya tower hotel, mine had good view. After i swim with my son, we went to have breakfast. Well, the meal were so many, but there was no chair to sit. All was full. We were counfused to get just...

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Helpful?
Thank ayu s
Reviewed 1 week ago

The first thing we noticed when we first stepped in into the Hotel was the Hotel Lobby, which truly shows that Crowne Plaza is an international standard hotel. We checked in quite late at night, and check in was without a hassle, reception staff was efficient, friendly and professional. We stayed in Gumaya Hotel before, and thus far it was...

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Helpful?
Thank Jonathan H
CrownePlazaSemarang, Director of Room at Crowne Plaza Semarang, responded to this review

Dear Jonathan H, Thank you for choosing Crowne Plaza Semarang and taking time to review our hotel in TripAdvisor. We really appreciated for your thorough review on all element of our hotel, starting from check in, breakfast and sleeping experience. At the same instance we have also noted your concerns about noise in the room, and we will do our...

Tegal, Indonesia
Reviewed 1 week ago via mobile

This Hotel place right inside the Paragon Mall Semarang at Pemuda Street. I arrived at this Hotel at 11pm. I ordered the room from the IHG app at Android. That was good price from the app USD 70 nett include the breakfast. The room have a big Bathub and shower room separately. The breakfas was very complete, they have Asian...

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Helpful?
Thank C_Agustino
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Agustino Thank you for choosing Crowne Plaza Semarang and taking time to give such a wonderful review We are deligthed to know that you had a great stay experiences with us Your comment is a motivation for all of us to always improve our product and services We looking forward to welcome you back in the near future Warm...

Singapore, Singapore
Reviewed 2 weeks ago

Stayed at the Crowne Plaza Semarang again recently. I would like to commend Ms. Nadia Izza for her attention to detail and high service standards. Despite the hotel being fully booked and busy, she was still patient and smiley. Thank you, Nadia!

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Helpful?
Thank jamestan451
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear jamestan451 Warm greetings from Crowne Plaza Semarang Thank you for choosing Crowne Plaza Semarang and taking time to give review in Trip Advisor We are delighted to know that you had a wonderful stay with us especially for the service provided by Ms Nadia, I conveyed this great comment to her and she is more than happy to know...

Surabaya, Indonesia
Reviewed 2 weeks ago via mobile

With good amenities and luxurious appointments- situated directly over Semarang's current leading shopping center, this hotel is my preferred place to stay when in town. The gym is very well equipped. Service level is efficient & courteous. Breakfast is well executed with adequate range of dishes. Some local food vendors are also accessible across the street from the hotel. Perhaps...

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Helpful?
Thank Natanielliem
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Natanielliem Thank you for choosing Crowne Plaza Semarang and taking time to give review in Trip Advisor We are happy to know that you had a great stay especially with the hotel amenities, facilities and breakfast at Gris Restaurant We looking forward to welcome you back in the near future Warm Regards, Angelina Josephine Marketing Communication Manager

Semarang, Indonesia
Reviewed 2 weeks ago via mobile

Booked stay for 1 night only due too trip to meet old friends. after check IHG website they have 2 hotels in central java, i prefer stay at crowne plaza because 1 building with Paragon mall which is the big shopping mall in semarang. first impression very nice lobby, fast checked in due too i have member of IHG Club...

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Helpful?
Thank Hamada A
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Hamada A Warm Greetings from Crowne Plaza Semarang Thank you for choosing our hotel and become IHG Rewards Club Member We are delighted to know that you had great time stay with us. We appreciated for your wonderful feedback toward every details from our hotel, location, service, amenities and food. I will convey your compliment about our excellent service...

Toronto
Reviewed 2 weeks ago

The hotel seems new and we were actually impressed with the interior. It is on par with the newest four stars property elsewhere in Indonesia. The interior is modern and room feels comfortable with large tub and rain shower. It is also connected to the mall through indoor walkway. This is where the good news ends. We were at the...

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Helpful?
Thank ethelstan
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Ethelstan, Thank you for taking the time to communicate on why our services and facilities did not meet your expectations. We are very disappointed to hear about your experience on your recent stay. We have noted your concerns on a few issues that you have faced during your stay. Please be rest assured that it will be our continued...

Jakarta, Indonesia
Reviewed 2 weeks ago

" boring" city luxury hotel. Location is damn good, but nothing else surprised with hotel itself. Everything just standard, no surprises. because it the next to the only Mall, traffic is hell. Just so so

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Helpful?
Thank Ivydonglin
IHGService, Guest Relations Manager at Crowne Plaza Semarang, responded to this review

Hi Ivydonglin, I appreciate you sharing your thoughts about your visit at our property. I am glad that our location deemed favorable to your travel. Though, it is regretful that our overall services fell a little bit short of your standards. We care about our guests' experience and would like improve. Which is why I am sharing your comments with...

Semarang, Indonesia
Reviewed 3 weeks ago

Comfortable room,clean. Good taste and various choice of food for breakfast. Annexed to paragon mall. You can do shopping,enjoying drinks in cafe,food court,play ground for kids,even cinema. Also good location.

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Helpful?
Thank benny_avelino
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Benny Thank you for choosing Crowne Plaza Semarang and taking time to give review in Trip Advisor We are happy to know that you had a good stay especially with the room, breakfast at Gris Restaurant and strategic location. We looking forward to welcome you back in the near future Warm Regards, Angeline Josephine Marketing Communication Manager

Singapore, Singapore
Reviewed 4 weeks ago

What's there not to like.... Great location - annexed to Paragon Mall, where there's shopping, food, beauty salons and a hypermarket Great buffet breakfast (both on club level and at general breakfast hall at L7. There's fresh friut jiuce to order, hot chocolate (not so good though), cappuccinos and lattes (Super good Java coffee) and a wide range of Indo...

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Helpful?
Thank OPP_70
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear OPP_70 Warm Greetings from Crowne Plaza Semarang and taking time to give review We are delighted to know that you had a wonderful stay experience with us, your comment is a high motivation for team to always improve product and service We looking forward to welcome you back in the near future Warm Regarsds, Angeline Josephine Marketing Communication Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Semarang's latest international hotel located at the vibrant hub of Semarang. The hotel is adjacent to paragon mall, the newest mall in Semarang.The hotel offers 270 rooms including 32 suites and 2 two bedroom suites and 2 three bedroom suites. ... more   less 

Additional Information about Crowne Plaza Semarang

Address: Jln. Pemuda no. 118, Semarang 50132, Indonesia
Location: Indonesia > Java > Central Java > Semarang
Price Range: $54 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Semarang 4.5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Agoda, Expedia, IHG and Priceline so you can book your Crowne Plaza Semarang reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Semarang Hotel Semarang
Hotel Style:
#1 Spa Hotel in Semarang
#1 Luxury Hotel in Semarang
#1 Business Hotel in Semarang
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Semarang staff and other travelers.
3 questions
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Questions? Get answers from Crowne Plaza Semarang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Easy accessibility”
 of 5 bubbles ayu_sanda, yesterday | Read review
“choose a room on the top floor, view it would be great”
 of 5 bubbles VDHA2014, Dec 4, 2016 | Read review
“room with city view”
 of 5 bubbles sekarayuwidyaputri, Sep 5, 2016 | Read review
“i think the best choice the 11 floor! where is the club lounge! :)”
 of 5 bubbles bodanszky, Aug 27, 2016 | Read review
“room in the highest floor is best”
 of 5 bubbles 759prasannak, Aug 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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