Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
5.0
#5 of 117 hotels in Semarang
Location
4.8
Cleanliness
4.7
Service
4.8
Value
4.8
Find the true culture of Javanese and feel the ultimate comfort of staying in our brand new 4 star accommodation hotel, Hotel Chanti, Managed by Tentrem Hotel Management Indonesia. Strategically located on the well-known Gajahmada street, at the heart of Semarang City, Hotel Chanti offers 106 comfortably appointed Guest Rooms, Restaurant & Coffee Shop, Swimming Pool, Fitness & Spa, well-equipped Meeting Rooms and Private Karaoke Rooms for a wonderful and relaxing business or leisure stay.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Business
Languages Spoken
Indonesian, Malay
Location
Jl. Gajahmada no. 40, Semarang 50133 Indonesia
Hotel Chanti
1,548 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
Hotel Chanti has garnered a reputation for its contemporary and spotless accommodations that feature comfortable amenities and unique touches such as 'Jamu' for health. Guests have lauded the hotel's central location, perfect for culinary adventures and city exploration. The service at Chanti is commendable, with special mentions of the friendly and efficient valet staff, although the restaurant service has room for improvement.
Patrons enjoy the variety of food options and modern amenities, despite some remarks about limited recreational facility hours. The hotel's cleanliness and value, including a satisfying breakfast and spacious rooms, are consistently praised.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
Our first getaway from the nest #wfh after so many months. I know this hotel group #tentrem coz been stayed in other city and it is one of the finest local indo hotel group management. From the moment you park the car, drop off the luggages, thermo gun, handwashing are guided safely. The lift buttons are touchless. However, the staffs are all friendly with greetings and open your lift. The moment you tap your room card, your floor room bottom turns on. The foods are well protected by plastic glass, and staffs will serve your selected menu to your table. All food taste are above average. The room is clean, all towels, spoons, cups are sealed wih plastic wrap. Not to mention their bath gown. Excellent. The parking space is not large as this hotel located in the heart of city. Luckily so easy to find one in front of lobby as maybe still not many guests due to this covid. Overall, Love it & Feel Safe.
Read more
Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fredi Arifin, Guest Services / Front Office at Hotel Chanti
Responded Aug 15, 2020
Dear Ndangm69 Warmest Greeting from Hotel Chanti Semarang Thank you very much for taking the time to share your recent experience at Hotel Chanti Semarang. It is a great pleasure to receive your positive feedback which you get from the other fellow travelers review as well. We are going extra miles for setting precautionary actions to ensure our facilities are perfectly sanitized. We also relieved to know that our staff provided their best services starting from your arrival, staying until breakfast the next day. Your comfort and wellbeing have been our main priority. Ndangm69, your positive feedback, recommendation, and blessing through TripAdvisor has a very meaningful thing for us and together with Hotel Chanti Team, we do hope to welcome you back at the soonest and create another memorable experience for you.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stay at Semarang only for transit before heading to Jakarta from Surabaya.
Chanti Hotel’s new normal protocol was awesome, perfect for me who travel with newborn baby. They wrapped all room towel, cuttleries etc with plastic wrap. They provide handsanitizer in every public spot.
The staff service were supergood (i need freezer for my frozen breastmilk/ASIP and the staff was so helpful, i forgot his name, but thank you so much Mas!).
Breakfast taste good (especially nasgor sambal ijo). But it takes too long for check out, only 1 person in front desk. Overall, if you looking for safe, clean and hygine hotel during this covid pandemic, i recommend to stay at this Hotel 🖤
Read more
Date of stay: September 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fredi Arifin, Layanan Tamu/Resepsionis at Hotel Chanti
Responded Sep 9, 2020
Dear Mr Fajreen Warmest Greeting from Hotel Chanti Semarang Thank you for taking the time to write a review on your experience while recently staying at Hotel Chanti Semarang. I was delighted to note that you appear to have generally enjoyed your overall stay experience and would therefore like to thank you for your constructive comments and suggestions so that we are better able to serve the needs of our discerning guest. We are going extra miles for setting precautionary actions to ensure our facilities are perfectly sanitized. We also relieved to know that our staff provided their best services starting from your arrival, staying until breakfast the next day. Mr Fajreen, your positive feedback, and recommendation through TripAdvisor has a very meaningful thing for us and together with Hotel Chanti Team, we do hope to welcome you back at the soonest and create another memorable experience for you. Regards Fredi Arifin
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
I was travelling for business and had been staying here almost every week for the past month now. The hotel fits my criteria for staying at a good, clean, quite and cozy place. The room is clean with a working table, quite convenient to sit and put your laptop and check some work emails before sleeping. The bathroom have its primary amenities even during covid (wrapped securely for your safety of course). Bathroom is clean.. very nice!! (I'm very picky with bathrooms). And the breakfast is the best compared with other similar hotels in the city. Recommended and surely will stay here again during my next trip!
Read more
Date of stay: October 2020
Value
Rooms
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fredi Arifin, Guest Services / Front Office at Hotel Chanti
Responded Nov 18, 2020
Dear Mr. Yarring Bachroem.. Thank you for always choosing Hotel Chanti Semarang and sharing your experience during stay with us.We are very happy to know that you had a pleasant experience while staying at Hotel Chanti Semarang.We look forward to welcoming you to Hotel Chanti Semarang with a more enjoyable experience. Kind regards Yohanes Fillipo General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel rules is not consistent, pool access via restaurant but you are not allowed to bring foods at pool if you ask the staff, but the guests who brings the food to the pool, are being ignored by staff. So if you would like to bring the foods to the pool, never ask the staff, just do it. Lol!
Hotel staff is not flexible with the rules. If you ask something or ask for any allowance and the hotel room is not allowing you, the hotel staff will said "sorry, it is not allowed" without any good or comfort explanation to the guest.
The elevator is too small and when you visit with full of guests, you can wait the elevator 30 minutes because of the traffic and the elevator space is very limited.
Tissue in the room is only available in the toilet with small size tissue, so you have to bring your own.
1.2 m the height of pool, if you have a kid with height under 1.2 m should be accompanied by adult.
Loundry room never ask the phone! The other extention can not help you to connect with laundry room.
The receptionist / sales said that our group will have 1 hours for breakfast only at 7 to 8 am and the other guests will get breakfast after 8 am. But again, rules is only rules, the internal coordination is not good may be or the staff is not consistent with their words.
Almost all the service at this hotel is under rated for me!
This is not service oriented for me.
Read more
Date of stay: October 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Comfortable room yet rude and poor service from front desk during check in. Paid for a non smoking room via booking.com but was given a smoking room upon arrival with the reason: no more non smoking rooms available since hotel is full and to complain to booking.com as hotel chanti was not at fault and not responsible for the mistake. We requested for a refund and was very upset having to explain why we cannot accept a smoking room (they offered to give a room at the end of the smoking floors hall as a solution with an air purifier, no thank you) especially when our payment was for a non smoking room. Then front desk said they would go to management and after an hour since we arrived being tired from a long drive to get here and going through an upsetting check in, we were given a non smoking room. Something that should have happened from the begininng, instead of being told non smoking rooms were fully booked and had no choice but to sleep in a smoking room. Terrible and unnecesarry experience.
Read more
Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yohanes Fillipo, General Manager at Hotel Chanti
Responded Dec 22, 2021
Dear Mr/Mrs Asisthya M Warm greetings from Hotel Chanti Semarang, Thank you for staying with Hotel Chanti Semarang and sharing your feedback with us. Allow us to explain what was happenning during the check in process. The travel agent booked a smooking room to our hotel, that's why we had smooking room prepared for you. During check in we did also show you the voucher/email confirmation from the travel agent that the travel agent booked you the smoking room. Unfirtunately on that day we were fully booked and there was no non smoking-room available. As a good gesture from us, we tried to help you getting the non smoking room by contacting our regular guest who may want to switch the room to smoking room as he normally booked smoking room. Our effort of trying to help you getting the non smoking-room might take some time which could result you waited a little bit longer during check in. For this case we are going to escalate this issue to the respective Travel Agent. Thank you for your valuable feedback and see you again in the next stay with Hotel Chanti Semarang. Kind regards Yohanes Fillipo General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have been staying in this hotel for too many times, December, February, April twice. Just got a chance to properly write a review. Simple yet neat room, very comfy to stay. Staffs are very friendly. Was staying in here in December and it was too crowded (too much noise) but then it was much better when its low season. Kudos to one staff named Budi who remembered and greeted me during breakfast. One sweet gesture 🤗 Just a suggestion, its better to open all of the food stalls during breakfast time despite the fasting month. We would love to have some porridge and tahu as well not only in sahoor time. Despite the too many moments spent in here, be it bad or good, all in all, my favorite hotel to stay in Semarang.
Read more
Date of stay: April 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yohanes Fillipo, General Manager at Hotel Chanti
Responded Apr 30, 2021
Dear Ms. Nataliamelvyn, Thank you for taking your time to share your recent stay at Hotel Chanti Semarang as your valuable feedback is essential in our continuous efforts to improve our service. We are glad to read your review as you had a wonderful stay with us. We are looking forward to welcoming you back to Hotel Chanti Semarang in the near future. Kind regards, Yohanes Fillipo General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are on family weekend getaway in Semarang by driving for 5 hours thru the ‘Trans Jawa Toll’ from Jakarta. We booked for 3 rooms thru the hotel website and stayed 1 night in Semarang. The location of the hotel is in the city center and nearby to everything. I must say that everything was excellent. As for the room, is modern, clean and the bed is comfortable. Also, room is equipped with a refrigerator and a safe box.
Complimentary breakfast being served at their restaurant called ‘Layana Cafe and Restaurant’ is more than I expected. Great hot and delicious breakfast with many choices both International and Javanese foods
This hotel equipped with a nice small pool and small gym for the hotel guest.
Hospitality and services are great and there are parking spots available for hotel guest.
I would definitely recommend this hotel while visiting Semarang.
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yohanes Fillipo, Manajer Umum at Hotel Chanti
Responded Mar 11, 2020
Dear Daniel SR Warmest Greeting from Hotel Chanti Semarang Thank you very much for taking the time to share your recent experience at Hotel Chanti Semarang. It is a great pleasure to receive your positive feedback which you get from the other fellow travelers review as well. We also relieved to know that our staff provided their best services starting from your arrival, staying until breakfast the next day. Daniel SR, your positive feedback, recommendation, and blessing through TripAdvisor has a very meaningful thing for us and together with Hotel Chanti Team, we do hope to welcome you back at the soonest and create another memorable experience for you. Kind Regards, Fredi Arifin
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After several stays at this hotel finally I acknowledge some down grading experience at this property.
Started with the lobby sharing area with bar that allowing people to smoke. I felt suffocated with all the smoke spread to lobby area.
The next morning around 9.30 am a housekeeping knock on my room and asked if there's any laundry and what time convenient to makeup the room. I advised that we're leaving at 10 and be back around 3pm. I left the room sharp at 10am and left the "make up room" sign in front of the room. Then, I came back around 2pm, guess what = room was not cleaned. So dissapointing to experience downgrading service and simple task as make up room. Understood the hotel might be understaff, yet is it a normal procedure to leave guests room not cleaned until 2pm? Mr.Walid (Housekeeping Spv) already attend and came to explain and apologies further for this issue after we asked for the manager attendance. However still wondering why wait until 2pm and yet room was not cleaned until usual check in time at hotel in general. Pleasent and enjoyable stay is not longer experienced at this hotel.
Read more
Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yohanes Fillipo, General Manager at Hotel Chanti
Responded Aug 25, 2022
Dear Ibu Marlina, Warm grettings from Hotel Chanti Semarang, Thank you for taking the time to write this valuable review. We are delighted to have you as our valued guest. I regret to hear that your stay met with some uncomfortable situation. We are trully working on this issue and also in progress to work on some possibilities to make the smoke will not enter the lobby. We are really sorry that you felt disappointed, that your room not clean yet as your request, we are also trully working on this issue and management expects that it will not happen again in the future. We would be glad to exceed your expectation in your next stay. We look forward to welcoming you back at Hotel Chanti Semarang for a much better experience Kind regards, Yohanes Fillipo General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Feels Homey, Friendly Staff and well done SOP. Room very clean and comfortable. Upon arrival , Front Desk already prepared all of the paperwork just need to Sign and go (very efficient Procedure), Check out is even better, just leave Room Key to Security no need to go to Lobby (very helpful especially when check out very early morning around 2.30 AM), Invoice will be e - mailed.
Read more
Date of stay: October 2021
Rooms
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yohanes Fillipo, General Manager at Hotel Chanti
Responded Oct 15, 2021
Dear Mr. Ronald A Warm grettings from Hotel Chanti Semarang, Thank you for sharing your experience during stay with us.We are very happy to know that you had a pleasant experience while staying at Hotel Chanti Semarang.We look forward to welcoming you to Hotel Chanti Semarang with a more enjoyable experience. Kind regards Yohanes Fillipo General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was staying at this hotel during easter holiday along with my family, I'm really impressed with the quality of service that this hotel give. When most of travellers review that their breakfast spread is good, which I couldn't disagree, however the one that really touched me was the service. The last day I stayed before check out, I was not feeling well, and ask if I can get some porridge. While my family members still enjoying the breakfast, they asked the staff at the resto if they can send up porridge to my room. To our suprise, what they give was not only plain porridge, but it is scalable to paid a la carte porridge! All the condiments, fruits and tea were served, with no extra cost! This for some persons might found it usual, but for me, the touch of service is not. I have been staying in a lot of hotels; from 3 stars to 5 stars, this hotel is really comparable to 5 stars service with 3 stars' price. Kudos for the hotel!
Read more
Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yohanes Fillipo, General Manager at Hotel Chanti
Responded Apr 20, 2022
Dear Bapak Santo Lim, Warm greetings from Hotel Chanti Semarang... Thank you very much for taking the time to review your recent stay with us. It was a great pleasure having you and your family. We appreciate your compliments for the quality of our service. All of us here are thrilled to know that we all contributed in making your stay enjoyable. Once again, thank you for sharing your wonderful feedback and we cannot wait to welcome you again at Hotel Chanti Semarang. Kind regards, Yohanes Fillipo General Manager.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terimakasih sudah mengirim pesan kepada kami.
Untuk informasi ukuran bednya 120 x 200 untuk tiap bednya.
Sedangkan Diva Karaoke berada di lantai 3.
Terimakasih
Dear Sugarenspice
Untuk anak usia 8th akan di kenakan biayan breakfast sebesar Rp.60.500Nett. Penambahan biaya Rp.60.500Nett berlaku dari usia 5th - 11th. Sedangkan untuk orang dewasa akan di kenakan tambahan biaya Rp.121.000Nett.
Terima kasih dan selamat beraktifitas.
There are more places to choose from in the Semarang area.
PRICE RANGE
$37 - $45 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaCentral JavaSemarang
NUMBER OF ROOMS
106
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
