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Hotel Tugu Malang

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#1 of 54 Hotels in Malang
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Hotel Tugu Malang
Hotel Tugu Malang
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484 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Guadeloupe
Level Contributor
125 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Everything is perfect : A beatiful inside, with small swimming pool A large room well equiped An effective staff, very helpful (thanks to Nur Hasim) A very good restaurant for classy dinner and good breakfast Thank you !

Helpful?
Thank renselme
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

It was my business visit to Malang and my stay was arranged at this hotel. Its a kind of antique hotel with definite antique furnitures and good Royal kind of kitchen. Sure couples would enjoy the atmosphere as well as the room.

Helpful?
Thank Murali G
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Murali G, Thank you very much for your time and chance to stay with us on your business trip. It is indeed our duty to share to all of our guest who are our big family as well - about our authenticity and uniqueness. Glad learning that you could enjoy our Hotel. Hope you could have another time to... More 

Perth, Australia
Level Contributor
114 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had been told this is one of the 100 most beautiful hotels in the world. I do not know about the other 99, but this,indeed is supremely beautiful with priceless artworks wherever you look and a lovely pool surrounded by tropical gardens. We were given a tour of the whole premises and heard of its interesting history and saw... More 

Helpful?
1 Thank GinieMary
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

DearGinieMary, Warm greetings from Hotel Tugu Malang. We are really happy that you have enjoyed your stay in our hotel. Our stuff is trying it's best to satisfy all the needs of our customers and we are more than happy to hear that we are succeeding in this task. We will try our best to maintain all of these things... More 

Melbourne, Australia
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It really is a quaint place to stay. Everywhere you look there is some form of "collectable" and a tour of the hotel is a must.Our room was interesting but quite small and the bathroom was cramped.Our view was basically air con units.The staff were very helpful when needed and the "high tea" on the balcony is not to be... More 

Helpful?
Thank boosey_10
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Boosey_10, Warm Greetings from Hotel Tugu Malang and thank you for staying with us. With great pleasure we had your very kind review about your experience at Tugu. Please let us know next time immediately at check in if there is something we could do to make your stay perfect. We look forward to your next visit in Malang... More 

Eindhoven, The Netherlands
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I had the pleasure of staying 3 nights at the amazing Tugu hotel in Malang. What a wonderful time we had! The goodness started immediately at check-in: we were upgraded to a suite and received a welcome massage. Such a wonderful room with a very comfortable (and a bit squeaky) bed. Large bathroom with bath and great... More 

Helpful?
Thank krrlijn
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Krrlijn, It's such a great feeling knowing your experience while in Hotel Tugu Malang. It is our duty to provide the utmost services to all of our guests. Especially like you and your Husband who are already be our big family. Your next coming will be our time to make you more and more satisfied to our services. Once... More 

Jakarta, Indonesia
Level Contributor
6 reviews
5 of 5 stars Reviewed August 19, 2016 via mobile

Very nice place to stay and very good price with fantastic services. The restaurant menus just simply the most delicious food you can get. The traditional way of presentation is very interesting and beautifully done.

Helpful?
Thank nuniekneip
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Nuniekniep, Thank you very much for having spent the time with us here at Tugu Malang. We are very happy to hear that you have enjoyed your stay with us, as much as enjoyed our restaurant . There is nothing that makes our day brighter than to hear that you enjoyed our art, antiques and romantic atmosphere,our service, the... More 

Tokyo Prefecture, Japan
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 14, 2016

I love the Tugu. I've been visiting Malang off and on since I studied there as a student in the 90s and as soon as I could afford it, I started staying here. It is a great experience every time. The antiques make it a stylish museum as well as a hotel. The executive rooms and suites are uniquely inspiring.... More 

Helpful?
Thank Djavaman
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Djavaman, Thank you so much for staying with us at Tugu Malang and for being such a loyal customer to us. We are very grateful for your detailed review that really helps us improve and perfect our service and offerings to our guests. We have been working very hard to improve those issues since your departure and will continue... More 

Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 10, 2016 via mobile

I ve stayed here the second time this time. I lile the hotel for their warmth hospitality. The service is very good. They have lots of antique collections in the hotel, you mau need to check it if you stay there. The food is superb. Location wise: centrally located.

Helpful?
Thank Elisabeth S
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Elisabeth S, Warm greetings from hotel Tugu. We are really happy that you have decided to visit our hotel again and enjoyed it. It is our pleasure to make our guests feel at home and welcome. Thank you again for your positive review that help us grow and get better in the work we do. If there is anything... More 

Paris, France
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 9, 2016 via mobile

Very nice hotel located close to train station (no need taxi). Many antiques collected by owner make hotel deco look unique with many rooms to discover and nice pieces of furniture. They know how to greet guests and make business: 15mn massage offered, very good local pastries with drink offered at tea time. Nice pool for children, good restaurant and... More 

Helpful?
Thank David R
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear David R, Warm greetings from hotel Tugu Malang. It was really interesting to read your review and thank you for all the remarks that you have made. Our staff indeed is one of the most important factors in our hotels and we try to make our guests feel like home and welcome in each of them. We are glad... More 

Gerringong, Australia
Level Contributor
136 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 8, 2016

This historic hotel doesn't look much from the outside as it is surrounded by busy traffic. However, it is an oasis with such traditions as high tea and excellent service. The room was small but has been updated to contain all the modern cons. The bath is unusual in the material it is made from. The food in the dining... More 

Helpful?
Thank Pamsreview
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Pamrsreview, Kind greetings from hotel Tugu Malang. Thank you very much for your kind review and the time you have taken writing it. We are always very glad to hear that our guests have felt like home and enjoyed their time with us. It helps us to be better and provide the best services we possibly can. Indeed Tugu... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
This most unique hotel in East Java, the only 5-star luxury hotel in Malang, is not just a hotel. It is a whole destination by itself. It is a beautiful living museum filled with priceless beautiful antiques and artworks of Indonesia, and every corner of this hotel celebrates the colorful history of Indonesia, of Java, and of Malang in particular. Every single staff so naturally carries the "hospitality from the heart" that is so authentically Indonesian gracefully, and nothing is ever a problem. This is the very place to experience the true soul of Java and Indonesia. ... more   less 

Additional Information about Hotel Tugu Malang

Address: Jln. Tugu no. 3, Malang 65119, Indonesia
Location: Indonesia > Java > East Java > Malang
Price Range: $101 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Tugu Malang 5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Tugu Hotel Malang
Hotel Style:
#1 Luxury Hotel in Malang
#1 Spa Hotel in Malang
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