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Jl. Tugu no. 3, Malang 65119 Indonesia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (981)
360
Panoramas (16)
Room & Suite (285)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 184 hotels in Malang
Location
Cleanliness
Service
Value
Travelers' Choice
This most unique hotel in East Java, the only 5-star luxury hotel in Malang, is not just a hotel. It is a whole destination by itself. It is a beautiful living museum filled with priceless beautiful antiques and artworks of Indonesia, and every corner of this hotel celebrates the colorful history of Indonesia, of Java, and of Malang in particular. Every single staff so naturally carries the "hospitality from the heart" that is so authentically Indonesian gracefully, and nothing is ever a problem. This is the very place to experience the true soul of Java and Indonesia.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycle tours
Highchairs available
Valet parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Special diet menus
Wine / champagne
Walking tours
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Photo copier / fax In business center
Spa
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Private balcony
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Family
Languages Spoken
English, Indonesian
Hotel links
Special Rate:Book Now, Stay Later
706Reviews8Q+A100Room tips

Reviews

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Popular mentions
Anna S wrote a review Jul 2020
Jakarta, Indonesia28 contributions3 helpful votes
+1
I had wonderful experience having my breakfast plus private hotel tour with the GRO of Hotel Tugu Malang. Pak Handi bring us around the properti, share the history behind the amazing collection of the owner's family. It was super nice and wonderful opportunity to see every corner and also the most expensive room in that hotel, the Apsara Room. Breakfast was delicious, and all staffs in every level was so polite and nice. Can't wait to make another trip to Malang and stay in this hotel. Thank you for having me.
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Date of stay: July 2020Trip type: Traveled with friends
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Flikka_S wrote a review Mar 2020
Jakarta, Indonesia21 contributions3 helpful votes
Hotel's Favorite
My husband and I were able to stay at Tugu Malang after successfully bidding on a charity auction. It was a fantastic excuse to stay here (we love the Tugu Hotels) and support charity. The owners of the Tugu hotels are amazingly creative. I loved the tribute to the history of Java in such a beautiful setting. We took the bike ride around Malang which I highly recommend and also had a massage at the Spa - amazing! The staff are attentive without being over the top. The rooms are exceptionally well furnished, each room a different theme. I was able to sneak into the room next door which is dedicated to the famous Indonesian artist Raden Saleh. It is in a world of its own. Hotel Tugu Malang is the perfect way to experience and explore Indonesian beauty in a stunning setting. I highly recommend.
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from Tugu Hotels, Marketing at Hotel Tugu Malang
Responded Jun 13, 2020
Dear Flikka_S, Warm greetings from Hotel Tugu Malang! Thank you very much for taking time to share your experience with us, we really appreciated your kind review. As customer experience and satisfaction are our priority, are pleased to know that that you enjoyed your time with us. We will let the staff know about your positive review and they will definitely be happy to read what you wrote Looking forward to welcoming you again soon. Best Regards, Hotel Tugu Malang
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Andrian Noor wrote a review Feb 2020
Gresik, Indonesia65 contributions1 helpful vote
+1
Basically we all love beauty. If you think beauty is art and heritage, maybe we have the same appreciation about this place. For me, a hotel is not just about hospitality and comfort when you are there. Strong concepts that become the soul of a place, will provide unforgettable moments. The first time I had dinner here, I was amazed by the atmosphere of this hotel. Very exotic. I really found the concept of 'art, soul and romance' that this hotel carries. Accompanied by friendly staff, I toured the hotel with the atmosphere of the Babah Peranakan Jawa (peranakan: a cultural mix of hundreds of years, between Chinese migrants in Java and native Javanese). Not only looking at priceless antiques collections, you will also find a strong heritage atmosphere here. In fact, I felt like I was traveling back in time, when I was in a dining room with the theme of the remains of the Angkor Temple. The same thing you will find in other parts with different concepts. I really appreciate the idea of ​​Tugu hotel to preserve culture and art. Every month on the 15th, they present an art performance at dinner. This event is more socially oriented, to care for the arts. So you don't need to pay to see it, only with dinner without a minimum purchace. I really enjoyed it. With a delicious Nasi Bakar (grilled rice) menu and snacks as appetizers, I followed the show to the end. A sweet experience, because even though as a local citizen I rarely see live art performances. So if you plan to come to Malang, I highly recommend this hotel.
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from Tugu Hotels, Marketing at Hotel Tugu Malang
Responded Jun 4, 2020
Dear AndrianNoor, greetings from Hotel Tugu Malang! Thank you for your kind review. Our mission is to bring back the art, culture, and history of bygone Indonesia through design, arts, ambiance, cuisine, cultural events, and many other; and we are happy to hear that you loved your time with us. Cannot wait to welcoming you back! Warm regards, Hotel Tugu Malang
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Sam S wrote a review Feb 2020
Jakarta, Indonesia148 contributions35 helpful votes
My wife and I decided on a romantic weekend away (from Jakarta) in Malang at Tugu a few months ago as part of a charity auction at the Tugu Bali. We have also stayed a few times at Tugu Lombok. So clearly we are confident in what Tugu is able to produce. Again the quality of the service was excellent. Nothing was an issue and the staff were genuinely friendly. The architecture, the collection of art and antiques seems to be at a whole new level in Malang, compared with Bali and Lombok. The history of the owners family and their contribution to East Java is on display. It might be more helpful for people like me (non Indonesian) if the art/antiques had descriptions underneath them so you can understand their significance. The advice I got from a friend who visits Malang regularly was that we shouldn’t leave the hotel. We followed this advice for the first day, but took the bike tour on the second day. I would strongly recommend the bike which was expertly lead by the Guest Relations Officier, Andi. Malang is a city that moves at a different pace to Jakarta and Bali, so you are sage. During the bike tour you are taken to markets and even to the matriarch (recently deceased) of the family who owns Tugu ... so you get some insights into a city that is charming. I was truly glad to see this side of Malang. It reminded me of an Indonesia that I had first seen as a kid in Surabaya in the 80s ... but perhaps Malang residents are more proud of their city as it seems to well kept and tidy. Breakfast at Tugu Malang is something you should prepare for by making sure you have plenty of time and an appetite. I did this and didn’t need to each lunch ... not only is it big, it is tasty. If you are a antique/art buff you can spend your days in the hotel without a worry. For others it is a great place to relax. It comes well recommended by me.
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Tugu Hotels, Marketing at Hotel Tugu Malang
Responded Jun 3, 2020
Dear 376SamS376, Greetings from Hotel Tugu Malang! We are thrilled that you loved your experience; Handy (the Guest Relation that lead your bike tour) and the rest of our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again. Warm Regards, Hotel Tugu Malang
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Marco R wrote a review Jan 2020
Stamford, Connecticut2 contributions
Hotel Tugu is the place to stay in Malang. Professional and friendly staff and service . Ask for Nita at reception desk - she is great at understanding any request and a true professional. I highly recommend this hotel .
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Date of stay: January 2020Trip type: Traveled on business
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Response from Crescentia H, Manager at Hotel Tugu Malang
Responded Feb 5, 2020
Dear Marco R. Thank you very much for your time to review us - Hotel Tugu Malang. Really glad hearing that you could enjoy the time while in Hotel Tugu Malang. Your great support means alot to all of us in providing the best service to our customers. We are looking forward to your next coming in Hotel Tugu Malang. thanks and warm regards, Hotel Tugu Malang Family
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PRICE RANGE
$64 - $119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tugu hotel malang
LOCATION
IndonesiaJavaEast JavaMalang
NUMBER OF ROOMS
49
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Frequently Asked Questions about Hotel Tugu Malang
Which popular attractions are close to Hotel Tugu Malang?
Nearby attractions include Kayutangan Church (0.3 miles), Museum Malang Tempo Doeloe (0.1 miles), and Alun Alun Tugu (0.06 miles).
What are some of the property amenities at Hotel Tugu Malang?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Tugu Malang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Tugu Malang?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Tugu Malang?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hotel Tugu Malang?
Conveniently located restaurants include SaigonSan Restaurant & Rooftop Terrace, Melati Restaurant, and Rumah Makan Inggil.
Are there opportunities to exercise at Hotel Tugu Malang?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel Tugu Malang have an airport shuttle?
Yes, Hotel Tugu Malang offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Tugu Malang?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Tugu Malang offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Tugu Malang?
The staff speaks multiple languages, including English and Indonesian.