We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Tugu Malang

#1 of 53 Hotels in Malang
Certificate of Excellence
Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Tugu Malang
View Map
Add Photo Write a Review

463 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 336: English reviews
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This historic hotel is a museum as much a hotel. I have been staying here for around 15 years and the service never falters it is perfect. From the moment you enter reception you are treated like an individual. The staff go out of their way to remember your name and always refer to you by name. The dining at... More 

Helpful?
1 Thank Wayne C
Bagus_HTM, Guest Relations Manager at Hotel Tugu Malang, responded to this review

Dear Mr. Wayne Coleman, indeed our great appreciation for your comment for Hotel Tugu Malang. From the bottom of our heart , we need to express our gratitude for your loyalty to our services for so long. You're more as our big family rather than a clients. Your visiting inspires us to do more for our clients as our big... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Hotel Tugu Malang is a place to stay for those who love art and history combined with pleasure. While the service is way beyond average, one will also find that the food served in the restaurant and the snacks sold in the small shop house behind the hotel are able to entertain the taste buds. The artistic decoration of the... More 

Helpful?
Thank Rini F
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Ibu Rini F, Appreciate indeed for your kind attention to Hotel Tugu Malang as well as your reviews about Hotel Tugu Malang. Thanks again for your support feedback for our reference. Surely we will maintain our team which could be the one who has the same level of knowledge that could share with the complete and comprehensive experience toward... More 

Jakarta, Indonesia
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Tugu properties in Indonesia are like a trip to art and cultural centre. The owner takes deep interest in collecting various antiques and artifacts of indonesia or Asian origin and display them in Tugu properties. This was my second Tugu hotel in Indoneisa and as expected I was really happy with the service and standard of the hotel. Check in... More 

Helpful?
Thank yasirriraz
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Yasirriraz, Appreciate indeed for your kind feedback to Hotel Tugu Malang. Thank you very much also for the comprehensive review. We , until now, still and keep maintain our service for all of our clients who are our big family. Our major aim is the fully-satisfaction of each for our guests. Thus , your comment is very useful for... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

Very good hotel which gave a very high service. They asked me in person about my view on the hotel. And a very enjoying high tea moment. Thanks Anita the receptionist for the warm welcome and the help. A hotel for reply valentijn

Helpful?
1 Thank Valentijn K
Bagus_HTM, Executive Assistant Manager at Hotel Tugu Malang, responded to this review

Dear Valentijn, Kindest greetings from Hotel Tugu Malang. Thank you for taking your time and writing your review. Indeed, our afternoon tea its not only delight for our guest, but as well for our stuff, that gets the chance to talk with you and become closer while serving variety of amazing delicious food that its served and some of it... More 

Jakarta
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 20, 2016

Treat yourself and stay here. The team is professional, the food is excellent, the facilities are first rate, but all that aside.... this hotel is all about the ambiance. Consistent with the Tugu group's Jakarta restaurants, the hotel is completely filled with historical treasures, all in their signature charming-quirky-spooky-fascinating-yet-luxurious way. my only complaint is that I wanted to learn about... More 

Helpful?
Thank cdnkittykat
Bagus_HTM, Executive Assistent Manager at Hotel Tugu Malang, responded to this review

Dear Cdnkittykat, Warm greetings from Tugu hotel Malang. Thank you for taking your precious time and writing this very positive and kind review. Indeed our owners are a very passionate collectors of ancient artefacts and that is equally displayed all around our lovely hotel. We are very glad you have decided to take the hotel tour and in this way... More 

Washington, DC
Level Contributor
229 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
5 of 5 stars Reviewed June 17, 2016

I spent 2 nights at the Hotel Tugu Malang in late May. I readily admit that I am not accustomed to luxury, and I won’t say whether any of you who are would find the Hotel Tugu Malang to be so, but I was delighted by my experience at this hotel, which I found utterly awesome! The bowl of fresh,... More 

Helpful?
Thank KJA3
Bagus_HTM, executive Asiistent Manager at Hotel Tugu Malang, responded to this review

Dear KJA3, Kindest greetings from Tugu hotel Malang. Thank you very much for taking your precious time and writing this incredibly kind and extensive review. I don't think that anyone have gave us such a precise and positive review in history of trip advisor. You have described everything with such a great words that we could most likely employ you... More 

singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 16, 2016 via mobile

Stayed 4N. Fantastic all round services, food, location, hotel ambience. Highly reccomend. Travel from Surabaya a/p to Malang not so convenient -by car took us 3 hrs. Return to Surabaya by executive train to Gubeng, city station- no stress 2 hrs.

Helpful?
Thank pohchoo
Bagus_HTM, Executive Assistent Manager at Hotel Tugu Malang, responded to this review

Dear Pohchoo, Kind greetings from Tugu Hotel Malang. Thank you for writing this really positive review. It is great to hear that our hotel was able to satisfy your needs in so many levels and you would recommend stay in here to another possible guest. We are very glad that you had the possibility to relay and enjoy our great... More 

1 review
5 of 5 stars Reviewed June 12, 2016 via mobile

Beautiful hotel in a gorgeous setting. Lovely spa and good support for bookings and activities across the island. Located very close to a good surf break and able to provide basic assistance with arranging surf expeditions to local beaches.

Helpful?
Thank Zoe T
Bagus_HTM, Executive Assistent Manager at Hotel Tugu Malang, responded to this review

Dear Zoe, Warm greetings from Tugu hotel Malang. Thank you very much for taking your time and writing this positive review! We are very glad that you have stayed in our hotel and this way became part of our Tugu family. Our outstanding services are one of the most important of the qualities that this hotel has to offer. It... More 

Brussels, Belgium
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 25, 2016 via mobile

At Tugu Malang they really understand how to treat hotel guest. Such hospitality is rare but absolutely great. Each member of the staff goes the extra mile to please the guests. The hotel also doubles as a museum. It is really a fabulous place. Rooms are well equiped (not your standard decoration though). We also tried the restaurant: same story... More 

Helpful?
Thank BE001903
Bagus_HTM, Executive Assistent Manager at Hotel Tugu Malang, responded to this review

Dear BE, Kindest greetings from Tugu hotel Malang. Thank you very much for this very kind review. Indeed our excellent services is one of our top criteria when it comes to making our deer guest happy. We try to make each and every one of you feel like part of our Tugu family and give you the feeling of being... More 

Jakarta, Indonesia
Level Contributor
12 reviews
10 hotel reviews
4 of 5 stars Reviewed May 25, 2016 via mobile

The room is very spacious,we had a welcome message and welcome drink also welcome fruit when we are check in,Bath room is very wide Bed is very nice also,I think Hotel Tugu malang is the cheapest Tugu in Indonesia especially if you are compared with other tugu hotels

Helpful?
Thank W H
Bagus_HTM, Executive Assistent Manager at Hotel Tugu Malang, responded to this review

Dear W.H, Warm greetings from Tugu hotel Malang. Thank you very much for this positive review. We are glad to hear that you have enjoyed your stay with us and became part of our Tugu family. Design of our hotel is very specific and unique and creates very special atmosphere for our guest. It is good to hear that you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

504 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (438)
Viewed
Pool/Beach Area (20)
Viewed
Hotel & Grounds (92)
Viewed
Bathroom (21)
Viewed
Room/Suite (41)
Viewed
Dining (35)
Viewed
View from Room (2)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (225)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (66)
Viewed
Room/Suite (19)
Viewed
Hotel & Grounds (14)
Viewed
Dining (14)
Viewed
Bathroom (2)
Viewed
Business Center/Function Rooms (5)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Malang hotels
3.7 mi away
HARRIS Hotel & Conventions Malang
0.8 mi away
Kertanegara Premium Guest House
0.0 mi away
Atria Hotel Malang
Atria Hotel Malang
#4 of 53 in Malang
4.0 of 5 stars 426 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
Swiss-Belinn Malang
Swiss-Belinn Malang
#5 of 53 in Malang
4.0 of 5 stars 254 reviews
1.8 mi away
Ibis Styles Malang
Ibis Styles Malang
#6 of 53 in Malang
4.0 of 5 stars 296 reviews
1.3 mi away
Hotel Santika Premiere Malang
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
This most unique hotel in East Java, the only 5-star luxury hotel in Malang, is not just a hotel. It is a whole destination by itself. It is a beautiful living museum filled with priceless beautiful antiques and artworks of Indonesia, and every corner of this hotel celebrates the colorful history of Indonesia, of Java, and of Malang in particular. Every single staff so naturally carries the "hospitality from the heart" that is so authentically Indonesian gracefully, and nothing is ever a problem. This is the very place to experience the true soul of Java and Indonesia. ... more   less 

Additional Information about Hotel Tugu Malang

Address: Jl. Tugu no. 3, Malang 65119, Indonesia
Location: Indonesia > Java > East Java > Malang
Price Range: $100 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Tugu Malang 5*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotwire, Priceline, Hotels.com, Booking.com, HotelTravel.com, Expedia and Travelocity so you can book your Hotel Tugu Malang reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tugu Hotel Malang
Hotel Style:
#1 Spa Hotel in Malang
#1 Luxury Hotel in Malang
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay