Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Originally built by the architect Ir. Muller for the Freemasons, the building was opened for the first time in 1933. After the Freemasons, the building became a "SOCIETEIT" where the Dutch and the Dutch speaking community of Malang come to meet friends and entertain themselves with food, music and dancing. In 1964 the building housed the Radio Republik Indonesia (RRI) Malang, but was soon outgrown. In 1993 Malang Inn was opened. However, in 1995, a new law came about where establishments were no longer allowed to use foreign names and this is how The Graha Cakra was established. Mid 2014 The Graha Cakra closed its doors to undergo a thorough renovation to become what it is now, a 5 star boutique hotel. It now houses de Hemel restaurant, Zestien terrace & lounge, De Tjakra Hall, Taman Aroem Spa and Soga Boutique.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Art Deco Style
Languages Spoken
English, Indonesian
Location
Jl. Cerme No. 16, Malang 65112 Indonesia
The Shalimar Boutique Hotel
378 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Nestled in the heart of Malang, The Shalimar Boutique Hotel is celebrated for its spacious rooms with cozy beds and thoughtful touches like daily snacks, despite occasional appliance glitches. Guests have called out its prime location for Ijen exploration and sightseeing. The service at this establishment earns rave reviews for the staff's friendliness and professionalism.
Many travelers are charmed by the 1950s British-style atmosphere and home-like ambiance. The hotel's diverse breakfast options and meticulous upkeep of facilities and cleanliness are frequently praised, contributing to its reputation as a great value with stylish interiors.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Excellent
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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Detailed Reviews
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Very beautiful interior of the hotel. The room was clean and equipped with sufficient amenities and also apple chips and tempe as well as apple drinks refilled every day.
For breakfast, the menu is quite limited but complete from soup, opening to dessert. The juice is also fresh and there are jams available. The staff was also very friendly.
The pool and gym facilities are not too large but quite comfortable. The library is also very beautiful (I think it was only for exhibitions)
Overall, I'm happy to stay at this hotel.
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Date of stay: August 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall although only stayed one night but very satisfied with the service and hospitality of the entire staff The Shalimar, especially during dinner and breakfast, varieties of food and drinks varied and good taste according to the theme of the hotel, the Dutch. Especially the room, bed and interior design is beautiful, calming, little input for the shower seems like bit problem because the water is less intense. But for sure we'll back there to stay when visit Malang (again) in future, awesome job The Shalimar!
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Date of stay: December 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Good service except that the TV in the room needs to be upgraded because the picture has a low resolution like analog TV. The food is delicious. The staff are friendly and honest and ready to help. The location in the beautiful city of Malang is easy to reach all corners of the city.
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Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we first arrived, not a single officer greeted us or approached us even though we were seen by several hotel staff. When checking in, the receptionist said my order data from Traveloka was not input so I had to reorder. then the staff asked me to show the order on my cellphone and the funny thing was that my cellphone was asked for and taken into a room. In the evening, I was told by the staff that for breakfast the next day the hotel would not prepare a buffet and would only provide a la carte dishes. why wasn't it informed at the beginning of check-in? And what is surprising is that for a 5 star hotel there is no duty manager on duty at night so I couldn't ask about changes to the food service so I didn't choose the food menu provided. In terms of service for a 5 star hotel it is very sad, but for cleanliness I appreciate it and the hotel facilities such as the elevator making a kretek sound" and the sound of water next to my bed. Thank you for Traveloka for my order and for related institutions, please review whether the hotel This is worthy of a 5 star title if you look at it from a security perspective. The security post is at the exit of the hotel
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Shalimar was far and away the best of three hotels where we stayed during our visit to Malang. Our room had no view because it faced a wall, but it was bright and comparatively quiet with only occasional street noise. The hotel didn't have an extra luggage rack for our second suitcase. The air conditioner is unusually easy to operate. There are wall plugs by each side of the bed for charging, but they both were getting loose form years of wear. There are elevators serving three floors and lovely, quiet halls. They provide free Malang apple juice drinks and snacks in each room. The breakfast was one of the most memorable that we have had, consisting of Indonesian and European food. Each day there is a new treat such as creme Brule (what a luxury for breakfast). Their Italian restaurant, La Regina is excellent, and the main restaurant, De Hemel, is said to be open 24 hours. The location is superb, within walking distance of many interesting and affordable restaurants. The staff are unusually well trained. We were especially impressed with the ladies at the reception desk because they were so gracious, even when under pressure. This well-managed hotel made us feel, even after we had just left and were on the way to the airport, that we must return to Malang and The Shalimar very soon.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Shalimar Boutique Hotel, Marketing at The Shalimar Boutique Hotel
Responded Aug 29, 2023
Dear Staidthere, Warmest greetings from The Shalimar Boutique Hotel Malang. Thank you so much for sharing such a wonderful review. We are so glad to know that you have enjoyed your stay, leaving you with unforgettable memories. We greatly appreciate that you have trusted us to host your very special day in Malang. Your kind words towards the service we offer are very much appreciated since we believe that positive feedback and comments keep our work performance constantly on its designated level of delivery. We keep maintaining our performance to keep improving every area in the hotel so that we can always fulfill our guest requirements and satisfaction. Together with the entire team, we look forward to welcoming you back to this beautiful city for yet another distinctive experience with The Shalimar Boutique Hotel. Sincerely yours, The Shalimar Boutique Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice building, well kept. Rooms are nicely refurbished. Though our bathroom was super small and the rain shower didn't work anymore as full of lime scale. Suggestion to the management: Time to change. Italian restaurant is superb, we didn't expect this to find in Malang. FO called in the evening to inform that breakfast is only a la carte as low occupancy and they asked us to pre-order. Portions were super small but when we asked for more they were flexible. Suggestion to the management: Stop covering all dishes and cutlery with plastic. Thank you for a good stay, will recommend further.
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Shalimar Boutique Hotel, Pemasaran at The Shalimar Boutique Hotel
Responded Jan 13, 2023
Dear sagravay, Greetings from The Shalimar Boutique Hotel. Thank you for sharing your concerns in reference to your business trip stay experience at The Shalimar Hotel Boutique Hotel. We sincerely appreciate your constructive comments about our beautiful hotel and we want to assure you that we are constantly working hard to bring all areas of the property up to a level of perfection that befits our reputation for excellence. We strive very hard each and every day to provide all of our guests with the very best experience possible and we hope you will choose to stay with us again whenever you decide to return to Malang city so that we can make amends for the slightly disappointing experience on this occasion. Sincerely yours, The Shalimar Boutique Hotel Management
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My husband and I had a wonderful 3 nights' stay at The Shalimar Boutique Hotel. The staff were so welcoming and friendly and are truly a credit to the hotel. Everyone, from the doormen and bellhops to the restaurant waitstaff were very attentive. Special mention goes to Reta, Vivi and Louise at Reception and the star at Hemel Restaurant, Ibu Maria, who fussed over everyone and made us all feel so special. We looked forward every morning to breakfast - the staff remembered our coffee orders and Ibu Maria would come round to recommend the soup of the day and even prepare little bowls for us.
The hotel itself is lovely and in a historic building and if you are there during the weekend, be sure not to miss the free historical tour offered to the first 6 guests who sign up. We thought it was just going to be a short tour in the hotel showcasing its historical aspects but were pleasantly surprised that we were also taken around the city in a hotel car accompanied by 2 staff and even got to stop at a few locations to have a look around. The tour lasted around 3 hours and it was a very pleasant way to spend the day visiting the various historic Malang attractions.
I highly recommend staying at The Shalimar and look forward to return soon.
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Date of stay: August 2024Trip type: Traveled as a couple
Room Tip:Sign up for the free historical tour on weekends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Shalimar Boutique Hotel, Marketing at The Shalimar Boutique Hotel
Responded Aug 28, 2024
Dear Mrs. Travelmad29, Thank you so much for your glowing review! We’re thrilled to hear that you and your husband had a wonderful stay at The Shalimar Boutique Hotel. It’s fantastic to know that our team, especially Reta, Vivi, Louise, and Ibu Maria, made such a positive impression and contributed to your memorable experience. We’re delighted that you enjoyed the breakfast and the historical tour, and we’re glad the tour exceeded your expectations. It’s wonderful to hear that you appreciated the chance to explore both the hotel and the city. We look forward to welcoming you back soon and will ensure that your next stay is just as special. If there’s anything specific you’d like during your next visit, please let us know! Safe travels and see you soon. warm regards, The Shalimar Boutique Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went here because we were looking for a hotel with a spa in Malang. We got room 214 and it was an instant love. The interior in the entire hotel was beautiful.
The bed had perfect firmness. Lots of fluffy pillows. The toiletries smelled amazing! They had 2 kind of showerheads (built-in overhead & handheld one).
The spa ladies were friendly and attentive (they kept checking if we were comfortable with the hand pressure). They let you customise the package. We chose the honeymoon package & wanted some adjustment.
F&B staffs were friendly as well. One of the lady with short haired stood out the most. She wanted us to try all the menu. Breakfast spread change everyday.
It was a pleasant stay overall. We would like to go back again someday & stay in the same room.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Shalimar Boutique Hotel, Marketing at The Shalimar Boutique Hotel
Responded Dec 22, 2024
Dear Mr/Mrs. Climber68675535563, Thank you so much for your kind words! We're delighted to hear that you had a wonderful stay at Shalimar Hotel and that you enjoyed our tranquil location, comfortable rooms, and the breakfast spread. It's fantastic to know that our staff's service made such a positive impression on you. Your feedback truly motivates us to continue delivering excellent experiences. We look forward to welcoming you back on your next visit to Malang! Sincerely yours, The Shalimar Boutique Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has modern touch. I like how room's decoration makes it looks fresh, clean and breathable. Pool area is well maintained and clean, not crowded with easy access to towel and shower. Bathroom is wide and there was a hairtie in the shower cap kit, what a nice toughtful idea, its brilliant. Breakfast was varied, food tasted good, they had good fresh milk, good waffles, and basically good everything. Good attention to detail. One thing I'd think could be improved, I wish they had more eco friendly bathroom kits. I noticed they wrap the glass in the bathroom with plastic. Overall we had nice stay and definitely will return one day.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Shalimar Boutique Hotel, Pemasaran at The Shalimar Boutique Hotel
Responded Apr 29, 2024
Dear Mr/Mrs. Listyaw, Warmest greetings from The Shalimar Boutique Hotel Malang. Thank you so much for sharing such a wonderful review. We are so glad to know that you have enjoyed your stay, leaving you with unforgettable memories. We greatly appreciate that you have trusted us to host your very special holiday in Malang and to cater your bespoke needs. Your kind words towards the service we offer are very much appreciated since we believe that positive feedback and comments keep our work performance constantly on its designated level of delivery. We apologize if something is not appropriate. Will be an improvement for us. Together with the entire team, we look forward to welcoming you back to this beautiful city for yet another distinctive experience with The Shalimar Boutique Hotel. Sincerely yours, The Shalimar Boutique Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very comfortable, clean, warm hotel, with very friendly staff. The interior is truly a feast for the eyes. The rooms are very clean and comfortable to rest. The hotel's location is very strategic, in the middle of the city, with a beautiful garden suitable for a leisurely walk in the morning or evening. There are also many places selling food around the hotel. Breakfast with various menus, with delicious taste. If we go on holiday to Malang again, we will definitely stay here again 👍
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear Mr/Ms Ashleigh,
Warmest Greetings from the Shalimar Boutique Hotel in Malang,
Thank you for contacting us in regards to the use of our pool. You are more than welcome to use our pool even though you are not staying at the hotel. There will be some charges that will apply. It will be IDR 150.000++ for adult (12 yo+) which includes towels, snacks and drinks or IDR 75.000++ for children under the age of 12. We look forward to see you soon at the Shalimar!
Warm Regards,
The Shalimar Boutique Hotel Malang
Salam Hangat dari The Shalimar Boutique Hotel, Terima kasih telah menghubungi kami melalui Tripadvisor dan kami informasikan bahwa pada makan pagi kami menyediakan beberapa jajanan pasar / snack traditional secara bergantian, jika Ibu/bapak mempunyai permintaan khusus kami mohon untuk menghubungi team reservasi kami, dan kami akan berusaha semaksimal mungkin untuk memenuhi request anda. untuk transportasi wisata maupun ke dan dari airport bisa kami bantu sebelum kedatangan anda. (ataupun beberapa bulan sebelumnya), Jika masih ada yang ingin ditanyakan, silahkan menghubungi kami kembali dengan email kami directly, Terima kasih & Looking forward to welcome you to The Shalimar Boutique Hotel soon.
Dear Firra R,
Salam hangat dari The Shalimar Boutique Hotel,
Terima kasih sudah menghubungi kami via Tripadvisor, untuk penjelasan lebih detail mengenai honeymoon package fasilitas paket honeymoon, mohon hubungi Sales Manager kami. Kami akan berusaha semaksimal mungkin untuk membantu membuat hari spesial anda lebih personal dan memorable.
Terima kasih
Salam Hangat dari The Shalimar Boutique Hotel Malang,
Terima kasih anda telah menghubungi kami melalui tripadvisor, dan dengan ini kami menginformasikan bahwa
1. Kami mempunyai kamar connecting di properti kami untuk kebutuhan keluarga anda;
2. Lokasi Hotel Kami adalah di Jalan Cerme no 16, sangat dekat dengan "Ijen Boulvevard", 5 menit jarak berkendara menuju alun-alun kota, 3 menit menuju Stadion dan Mall (MOG),
untuk informasi dan keterangan lebih lanjut mohon hubungi kami kembali,
Hormat Kami
There are more places to choose from in the Malang area.
PRICE RANGE
$65 - $87 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the graha cakra malang hotel malang
FORMERLY KNOWN AS
The Graha Cakra Malang
LOCATION
IndonesiaJavaEast JavaMalang
NUMBER OF ROOMS
44
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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