wake up, open the door to the room, the view is very fresh and feels like you are again in the Balinese countryside, very beautiful. got a very large room for the two of me with my sister hehe the environment is clean, and the service from the housekipping is very friendly. I highly recommend this hotel for those who miss the atmosphere of Bali but are in Malang and who want to be away from the noise. ^^
Pros : - We have upgraded room from the hospitalized Front desk staff. - You would find Bali ambience as the atmospheres,the properties and every details are alike. - Clean amenities such as bath towels,linen and you would find good quality of bed mattrass and pillows as well. - Only steps ahead to the biggest Malang shopping malls and States Universities. Cons : - No block out Curtain/ roller blind. It makes the less quality of sleep and privacy as seen in photos - You must walk arround 200-300 metres for obtaining your own breakfast. - Poor quality of breakfast menus; tasteless fried rice and porriadge,no bread or cereals.Vegi salad was served with poor condition as flies on it as seen on photo. - Poor shower's water pressure and Air Con did not run well. - parking lot at the weekend was really something precious. And the choice would be yours…
What an amazing experience staying in this cottage! I had a very late check in, it was a very terrible rain, but I had an upgraded spacious suite room with a very fluffy bed and pillows like I never had before so I had a very good sleep! The pool was great too, quite narrow for kids, not to mention the picturesque surroundings. In addition the breakfast was surprisingly tasty (you know, mostly hotels have a random breakfast), and shoutout to the cappucino (best extra pennies I ever did in my life).
I have atrip to mount bromo and I choose this hotel to stay. I have a great time in this hotel with my crush. Very recommended hotel and the staff is so helpful. The room is very clean so the swimming pool.
I booked 3 rooms. I booked them through travel app, and the photos of the room on the app are not the same with the room I stayed for. I stayed there with my family, we were quite flustered and taken aback when we found out about the room. When I got into the room, the floor is dirty, like it had been mopped but still sticky and it was super uncomfortable to walk on. One of the rooms that I booked has no amenities. We booked this hotel because it has a good outdoor ambience, the pool is nice, but I wish the service and the rooms could improved.
I was staying there with my family. Totally got Balinese vibes with a good ambience. Room is just common as usual but the outdoor area is great. Maybe you need to improve your hospitality of staffs. Sorry, as I am a hotelier too, I would say the hospitality should be increased more. I was about to re-schedule my stay but I canceled because it was not FOC. But then when I checked-in the staff was asking me for the charge of re-schedule (in fact I didn't re-schedule). I mean how could you missed it? I also was asking for the hairdryer to be sent to my room but the staff didn't give it directly until I need to call back and remind and no sorry at all on the phone. Oh I can't remember the name but there was a guy that assist me to the room and when I met him in the next day he still remembered me and greeting me in polite way. I didn't get his name but he has clear skin and thin body. Say my thank to him. But overall it was great to have you (Ubud Cottage Malang) for my holiday. Seriously, didn't mean to say anything bad. It was just suggestion to improve. Thanks…
We stayed at Ubud Hotels&Cottages for two weeks in March 2020. The room was spacious and clean. There was a kettle in the room with tea and coffee and bottles of water (refilled every day). The location is perfect, close to restaurants and stores, but it felt like the hotel was in the middle of nature. A beautiful garden and two nice swimming pools. The staff was very friendly and helpfull. The breakfast wasn't included with our stay (it is optional), but we tried the breakfast a few times. It was delicious... lots of choice in food and drinks. I would definitely recommend Ubud Hotels & Cottages for your stay! Thank you for the excellent service!
I booked 2 rooms that day. I arrive at 12.30 pm, and the staff tell me the check in time is at 14.00 pm, so i drive around malang while waiting for them to prepare the room. I arrive at 14.00 pm, the staff said that only 1 room available at the moment and they will make the other room available for 15 minutes. And every 15 minutes i have to called the receptionist asking about the room until 15.30 pm, the answer is always the same,"Could you wait another 15 minutes?" I ran out of patient because i bring a child with me, so i go to the receptionist and found out that the room is ready and i have to take the key and look for my room myself, even though before they promised me to take the key to my 1st room. The room itself is in a very bad condition, at first the door is cannot be close at all unless i locked it with the key, so i have to call the engineer to fix the door. There are mold and mushroom grows inside the bathroom, there are many little bugs inside the room, and the worse part is the air conditioner is always turning itself off after about 50 minutes on, and the engineer can't figure what is wrong with the AC. The room is also very dirty and humid. They asked me to move to another room, but it is already late and i'm to tired to pack my bag so i just stay at that room. The worst part is that this hotel have no lift, so i have to climb 3 level and walk outside about 200 metres from the hotel just for breakfast, because they served the breakfast at another place (the cottage) which is not in the same building.…
Tranquility peace and meditation is the best description of this oasis. Affordable but you feel like 1st class.. Granted the place is old and needs some repair but the ambience is priceless. Two pools and the hotel is built on the side of a hill, so if you have mobility difficulties book the cottages. River running adjacent to the pool was dirty but lots of interesting birdlife. Off a busy street and you are transported miles out of the city.
The comfort is 4 star and the staff very friendly and helpful. I passed 3 weeks for business in this relaxed resort. Even for external visits I got extraordinary support. You cant eat all the breakfasst surprises.