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Grand Zuri Hotel Jababeka

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Grand Zuri Hotel Jababeka
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75 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Jakarta, Indonesia
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed only 1 night and the impression was good and descent hotel. The room is clean and well maintained, nothing fancy but more than enough for a business traveler. There's a long swimming pool and gym (looks a bit outdated but working fine). Breakfast varieties were not much but enough. Overall i was satisfied.

Helpful?
Thank artmanus
Arief R, Manajer Umum at Grand Zuri Hotel Jababeka, responded to this review

Dear artmanus, Thank you very much for taking some of your precious time to complete your review of our hotel on TripAdvisor. It is a real pleasure to know that you have enjoyed your stay at our hotel. At Grand Zuri Hotel Jababeka, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is... More 

Jakarta, Indonesia
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The location of the hotel might be convenient, the facilities and the price. Upon check in, receptionist tried to be nice and make a small talk asking my room preference (which obviously) has been stated on my booking preference (appreciate her kind gesture). That day, hotel was crowded hosting some events including breakfasting with the orphans at the front parking... More 

Helpful?
Thank RyanSungkar
Arief R, Manajer Umum at Grand Zuri Hotel Jababeka, responded to this review

Dear RyanSungkar, First of all, thank you for sharing your feedback at tripadvisor and bringing this to our attention. I am glad to learn that our room is clean and is good size, made a good impression on you. However I am disappointed to learn about your less-than-satisfactory experience. Please be assured that we value every one of our guests.... More 

Jakarta, Indonesia
Level Contributor
73 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed June 8, 2016

Business hotel located conveniently in Cikarang. Hotel seems relatively new but the quality is really bad. The rooms are already looking run down, so do the bathrooms. The "club" downstairs is disgusting and I think serves as a brothel. The breakfast is very ordinary, especially for western tastes.

Helpful?
Thank TheHanoian
Arief R, Manajer Umum at Grand Zuri Hotel Jababeka, responded to this review

Dear TheHanoian, Thank you for taking the time and provide valuable input regarding the quality of our room and the “SOHO CLUB” & the breakfast. First of all, we want to apologize profusely for the inconvenience you experienced when staying at our hotel. As part of our commitment to always provide the best service, I want to contact you directly... More 

Level Contributor
7 reviews
4 of 5 stars Reviewed May 17, 2016

The room was clean and comfortable, the lighting was good. Large bed. Nice pool but the gym facilities are old. Comes with good price and standard breakfast. The staff also nice and friendly. I stay for holiday with young child.

Helpful?
Thank Reza R
Arief R, Manajer Umum at Grand Zuri Hotel Jababeka, responded to this review

Dear Reza R, Thank You for this great review. I'm so proud to read you say "Nice Room & Good Facilities", it was shared with my team this morning and they are very happy to hear such a great review after all the hard work they have been putting in for the customer experience and satisfaction. I hope I get... More 

Singapur, Singapur
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed April 15, 2016 via mobile

The hotel is nicely located in the centre of Cikarang. Rooms are nice and clean. I was given a corner room which is slightly bigger. Staff is friendly. Wifi needs improvement as I could not connect from my room. Had to go to the lobby for connection. The food is o.k. but some dishes were not available (lasagne)

Helpful?
Thank pemburu47
Arief R, General Manager at Grand Zuri Hotel Jababeka, responded to this review

Dear pemburu47, Thank you for taking the time and provide valuable input regarding the level of service at our hotel First of all, we want to apologize profusely for the inconvenience you experienced when staying at our hotel, especially regarding the WIFI connection on your room and lasagna not available As part of our commitment to always provide the best... More 

Bekasi, Indonesia
1 review
5 of 5 stars Reviewed March 30, 2016

Positive: Good location for Business traveler. Friendly Staff. Dinning Good location and comfortable stay. I would like to feedback regarding the shower at room. When having a shower, the hot water coming out from the shower head some times will suddenly become cold water. End up need to wait for a while before the hot water coming out again. Hope... More 

Helpful?
Thank victoriamaritzavm
Arief R, General Manager at Grand Zuri Hotel Jababeka, responded to this review

Dear victoriamaritzavm, Thank You for this great review. I'm so proud to read you say that "NICE PLACE, Good location for Business traveler. Friendly Staff. Dinning Good location and comfortable stay ", it was shared with my team this morning and they are very happy to hear such a great review after all the hard work they have been putting... More 

Level Contributor
7 reviews
2 of 5 stars Reviewed March 21, 2016 via mobile

Let's be fair. The hotel is clean, people is nice, the SPA and the gym are good enough, the room service is diligent, laundry works perfectly, breakfast is a bit too local for my taste but everyone can grab a bite... The problem for me is that this is an industrial area. Most of the people I meet in the... More 

Helpful?
Thank Javier C
Arief R, Manajer Umum at Grand Zuri Hotel Jababeka, responded to this review

Dear Javier C, First of all, thank you for sharing your feedback at tripadvisor and bringing this to our attention. I am glad to learn that our hotel is clean and staff is nice, made a good impression on you. However I am disappointed to learn about your less-than-satisfactory experience. Please be assured that we value every one of our... More 

Bandung,Indonesia
Level Contributor
105 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed March 5, 2016 via mobile

Stay at the property for one night only but it's really worth it especially for the price I got. The staff has been helpful and the facilities is good enough especially the jacuzzi. The room is big enough but for breakfast there is some room for improvement. The empty dishes takes a while to be replenish and the taste is... More 

Helpful?
Thank Zaxman
Arief R, Manajer Umum at Grand Zuri Hotel Jababeka, responded to this review

Dear Zaxman, Thank You for this great review. I'm so proud to read you say "Recommended", it was shared with my team this morning and they are very happy to hear such a great review after all the hard work they have been putting in for the customer experience and satisfaction. I hope I get the opportunity to meet you... More 

Jakarta, Indonesia
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed February 21, 2016

Stayed here for one night, was given room on the 8th floor with superb view! The room was large and nice. Clean and fresh smelling and cool.(Location wise: just so-so) The bed was soft and comfortable (maintenance issue: bed squeaking – needs to be fixed) and the steaming hot shower was much appreciated! Quite nice breakfast option, taste was not... More 

Helpful?
Thank RyanSungkar
Arief R, Manajer Umum at Grand Zuri Hotel Jababeka, responded to this review

Dear RyanSungkar, Greetings from Grand Zuri Hotel Jababeka Cikarang. Thank you for your valuable feedback regarding to your recent experience with us. It is amazing to know that you were impressed by the service of our team and that you enjoyed the hotel also its facilities. Your comments are important to us as we continue to refine the level of... More 

Petaling Jaya
Level Contributor
110 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed November 25, 2015

Grand Zuri is still one of the best places to stay if you are on business in the greater Cikarang area. This place offers comfortable rooms, nice selection of breakfast spread, meanwhile they even offer a decent bread selection besides the standard white bread which enhances the breakfast. Further to this you can opt to have freshly brewed (real) coffee... More 

Helpful?
Thank PetalingJayaHans47
Arief R, Manajer Umum at Grand Zuri Hotel Jababeka, responded to this review

Dear PetalingJayaHans47, Thank You for this great review. I'm so proud to read you say "I still prefer this place if I need to be in Cikarang Area", it was shared with my team this morning and they are very happy to hear such a great review after all the hard work they have been putting in for the customer... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
Recently open in March 2010, Grand Zuri Hotels Jababeka is a four-star hotel located in the heart of central business district in Jababeka, Cikarang. As a subsidiary of Zuri Hospitality Management which has been successful in managing a five-star hotel, The Premiere, four-star hotels, Grand Zuri, and three-star hotels, Zuri Express, Grand Zuri Hotels Jababeka offers 129 rooms from Superior until the Presidential Suite in affordable price. Guests are able to enjoy our various Indonesian, Japanese, Western, and Korean signature menus at Cerenti Restaurant which located at ground floor. Live music performance and billiard are available at Zuri Lounge, the heart of Grand Zuri Jababeka's entertainment facilities. Sport facilities such as swimming pool, sauna, fitness center, whirlpool, and Mandiva Spa are available at 3rd floor. Having cozy and elegant facilities, Grand Zuri Hotels Jababeka ensures all of the business travelers to have the best staying experience and excellent service to its guests. Grand Zuri Hotels Jababeka has won several awards and has been awarded as the 3rd Best Hotel in West Java according to the Ministry of Culture and Travel in 2014. ... more   less 

Additional Information about Grand Zuri Hotel Jababeka

Address: Kav. Aa-2 Jl. Niaga Raya | Jababeka II Cikarang, Bekasi 17530, Indonesia
Location: Indonesia > Java > West Java > Bekasi
Price Range: $26 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Zuri Hotel Jababeka 3.5*
Number of rooms: 128
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