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Crowne Plaza Bandung, an IHG hotel

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Jl. Lembong no. 19 Jawa Barat, Bandung 40111 Indonesia
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Traveler (2351)
Dining (381)
Room & Suite (338)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 05/31/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Bandung, an IHG hotel
Updated 05/31/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 614 hotels in Bandung
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.4
Crowne Plaza® Bandung is a five-star hotel nestled perfectly in the city centre, only steps away from the central business district and Bandung's historical sites. A strategic location meets IHG® (InterContinental Hotel Groups) standards of facilities and services offers a guarantee for seamless meeting and leisure experiences for modern travellers. 5 minutes walk to Braga and Asia Africa historical sites and 10 minutes drive to Gedung Sate, our strategic location will certainly spoil every patron to take a break from their routine and enjoy the beautiful Bandung city. A 20 minute drive to Husein Sastranegara International Airport and 10 minutes drive to the train station, Crowne Plaza® Bandung offers unparalleled convenience and accessibility. Crowne Plaza® Bandung offers an ultimate high standard in terms of hospitality to make every stay, meeting, and event in Bandung a pleasure.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Walking tours
Kids stay free
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Plunge pool
Shallow end in pool
Fence around pool
Fitness / spa locker rooms
Personal trainer
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Poolside bar
Rooftop bar
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Neck massage
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, Indonesian, Malay
1903Reviews29Q+A85Room tips
Traveler rating
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Most Recent
ardin k wrote a review Yesterday
2 contributions
I had a really nice stay here, great breakfast and meals, no complaint about the amenities and facilities. Strategic location with Braga only a walking distance away. Highly recommended for solo traveller and family as well.
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Date of stay: July 2022Trip type: Traveled on business
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Response from Crowne Plaza Bandung, Pemilik at Crowne Plaza Bandung, an IHG hotel
Responded yesterday
Dear ardink, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager
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Hans A wrote a review Jun 2022
Bandung, Indonesia145 contributions54 helpful votes
Been assisted by Mr. Julius, very friendly and helpful. Check in process was so fast, got the room key for less than 3 minutes. Crowne Plaza Bandung will always be the top option for us to stay! Craving for something? Braga and Asia Afrika is only 5 minutes by walk. What a good place to stay, really.
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Date of stay: June 2022Trip type: Traveled with family
1 Helpful vote
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Response from Crowne Plaza Bandung, Pemilik at Crowne Plaza Bandung, an IHG hotel
Responded 1 week ago
Dear hansadr, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager
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Melissa Leonardi wrote a review Jun 2022
Pegadungan, Indonesia5 contributions
First time in the hotel and it is one of the best hotel (room wise) in Bandung. The service is excellent, always trying to accommodate the needs of the guest. The hotel only needs to be prepared of the high occupancy like now. It took me a while to check in, the food at breakfast kept running low and needed to wait 10-15 minutes. Although the waiters are trying to help but the amount of food needs to improved. I give all the credits to all the waiters/waitresses who have been trying to keep up and providing the best service to the guests.
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: It’s a busy hotel so parking can be hard even though it’s already down to B2
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Response from Crowne Plaza Bandung, Pemilik at Crowne Plaza Bandung, an IHG hotel
Responded 1 week ago
Dear msmeleonar, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager
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ully sulistyowa... K wrote a review Jun 2022
Jakarta Selatan5 contributions1 helpful vote
+1
Amazing comfortable Hotel in Bandung Very nice and really appreciate the room upgrade. Friendly staff and helpfull. Esspecially silvia dhea and fatya Unforgatable moment stay in grand suite crown plaza Bandung.
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Date of stay: June 2022Trip type: Traveled with family
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Response from Crowne Plaza Bandung, Pemilik at Crowne Plaza Bandung, an IHG hotel
Responded 1 week ago
Dear ulce, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager
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Umar D wrote a review Jun 2022
4 contributions
Crowne Plaza Bandung is one of my favourite hotels to stay in Bandung. Last checkin on 21 of June and it was pleasure to stay here. Easy checkin, room was clean, a lot of variances of breakfast, the employees were humble, overall services was great.
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Date of stay: June 2022Trip type: Traveled solo
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Response from Crowne Plaza Bandung, Pemilik at Crowne Plaza Bandung, an IHG hotel
Responded 2 weeks ago
Dear 718umard, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager
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yuzajouxa wrote a review Jun 2022
Jakarta, Indonesia154 contributions108 helpful votes
Last time stayed at this hotel on March 2016, and finally get back to this hotel after 6 years :D Hotel still in good condition, even though the some items in the room need to be refreshed (window film, wallpaper, bathroom glass door). Love this hotel because the location is good, walking distance to Braga, Mie Kejaksaan, etc... also we love the varieties of the breakfast menu. Thank you to Ridwan (front desk team) who allow us to check-in early
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Date of stay: June 2022
Location
Cleanliness
Service
Room Tip: Corner room, you can get Mountain view and City View
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Response from Crowne Plaza Bandung, Pemilik at Crowne Plaza Bandung, an IHG hotel
Responded 2 weeks ago
Dear yuzajouxa, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager
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Wirponiman wrote a review Jun 2022
4 contributions
Awesome. Great breakfast, room condition and service. Everything else was nice except for the room slippers which was thin and slippery. Fitri was helpful in the breakfast area. Overall a lovely weekend. Thank youuuuuuuuuuuuuuuuuuuuu
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Date of stay: June 2022Trip type: Traveled with friends
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Response from Crowne Plaza Bandung, Pemilik at Crowne Plaza Bandung, an IHG hotel
Responded 2 weeks ago
Dear Wirponiman, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager
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Peggy wrote a review Jun 2022
4 contributions
Mostly stay at Crowne Plaza hotel when we visit Bandung. We like the breakfast especially because it has a wide range varieties. The staffs are also helpful and nice as well. Recommended ! Intan , one of the staff resto is very helpful and always has smiles on with all customers...even when the resto is packed.
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Date of stay: June 2022Trip type: Traveled with family
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Response from Crowne Plaza Bandung, Pemilik at Crowne Plaza Bandung, an IHG hotel
Responded 2 weeks ago
Dear Pegiska, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager
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Daniel W wrote a review Jun 2022
Indonesia283 contributions51 helpful votes
+1
Crowne provide unique swimming pool which wide and spacious. The room itself is very clean and comfort. What I like in the room is they provide large bathtub (unusual bathtub) so you can enjoy it. The staff are kind and helpful. Recommended hotel in Bandung
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Date of stay: June 2022
Rooms
Cleanliness
Service
Room Tip: This is a luxury hotel so you have to try it especially if they provide promo
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Response from Crowne Plaza Bandung, Pemilik at Crowne Plaza Bandung, an IHG hotel
Responded 2 weeks ago
Dear Daniel W, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager
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Nadya S wrote a review Jun 2022
Bandung, Indonesia24 contributions2 helpful votes
I stayed at Crowne Plaza Bandung from 27 May - 2 June 2022. This was our first stay here and really enjoy it, I recommended this hotel and will return again. Overall I can give score 8.5 This is my first time stay at Crowne Plaza Bandung, we booked twin bed (top floor) room, 1 days before our arrival, our room was upgraded into Junior Suite (low floor) with lounge access. When I checked IHG apps, all hotel room was sold out, so I cannot complaint about my preferences (I already put high floor, far from elevator, and corner room as my preferences). Their lobby was amazing and looks luxurious. My check in process was a little bit troubled, in the room it stated clearly that Junior Suite got lounge access, but the FO deny it. We were lucky that the person next to her (I think Duty Manager) was helping us with the issue, so we got lounge access without debating. Our first impression with the Junior Suite room is really cozy and homey. We like the tone color and everything was perfect (except the low floor and bathroom a little bit small, I think if they change the bathroom door into sliding door would more spacious). We got pool view and mountain view. The view in the morning was amazing. Pool closed at 8 PM so we don't need to worry about noisy peoples or kids play in the pool at night. Another problem was night club nearby (not inside a hotel), the noise from the nightclub was disturbing and their internet connection was not stable. On the second day, I asked to meet with the FO Manager or Duty Manager to discuss if possible to move us to higher floor once the hotel room is available. On Sunday, they prepare us a new room, move from 8th floor to 20th floor and got another room upgrade to 1 BR Executive Suite. We don't really like the room layout, because there are too much hallways (we prefer layout from our Junior Suite room), but everything else was perfect, we got high floor, corner room, far from elevator. We got welcome gift from the hotel as well (fruits, cake, and chocolates). The room cleanliness was great. The breakfast in the restaurant was varied. Everyday there was a different menu, even I stayed here for 6 nights I don't really bored with the menu. Sometimes I took a breakfast in the lounge to avoid crowdedness. Food taste was excellent. We took buffet dinner once and also enjoy it. Their executive lounge serve afternoon tea from 3 - 5 PM and evening cocktail from 6 - 8 PM. We don't need any dress code and kids can also come at the evening cocktail hours. Personally I like lounge that feels private, e.g: no kids during evening cocktail. But maybe Crowne Plaza Bandung have different lounge concept. They prepare snack, sweet and canapes for afternoon tea and evening cocktail. During evening cocktail they also prepare light dinner (usually 4 menus), standard cocktail, e.g: whisky cola, gin tonic. At one time, I tried to order mojito and the lounge staff said that she need to order from restaurant (without any charge), but we refuse it. The other time I tried to order sangria and shirley temple and the lounge staff (different person from previous one) told us that he need to order from restaurant and we will be charge for a la carte menu. This one makes us confuse about the regulation, but the hotel definitely need to have a lounge staff that capable as a bartender, to create a cocktail/mocktail for guest. Everything is near perfect for the executive lounge, except for toilet cleanliness. I think the lounge staff rarely check guest toilet. When I go into the bathroom I found that the previous guest left the tissue on the hand dryer. Their gym was very good but have the same cleanliness problem as their executive lounge. I think nobody regularly check the gym. At one time I came to the gym, but towel and bottle water are out of stock and there are mask left by the guest on the stationary bike. I directly looking for the hotel staff and ask them for a towel, bottle water and ask them to clean up the treadmill and stationary bike before we use it. The pool was amazing, but the size is not very big. Thank you for the great service from Crowne Plaza Bandung, especially Julius that help with our request during our stay.
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Date of stay: May 2022
Value
Rooms
Service
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Response from Crowne Plaza Bandung, Pemilik at Crowne Plaza Bandung, an IHG hotel
Responded 3 weeks ago
Dear designbynadz, Thank you for your review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Alvin Jaiyaseelan General Manager
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PRICE RANGE
$54 - $91 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaWest JavaBandung
NUMBER OF ROOMS
270
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Frequently Asked Questions about Crowne Plaza Bandung, an IHG hotel
Which popular attractions are close to Crowne Plaza Bandung, an IHG hotel?
Nearby attractions include Braga Street (0.3 miles), Bank Indonesia Building (0.2 miles), and Denis Bank Building (0.2 miles).
What are some of the property amenities at Crowne Plaza Bandung, an IHG hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Crowne Plaza Bandung, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Bandung, an IHG hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Crowne Plaza Bandung, an IHG hotel?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Crowne Plaza Bandung, an IHG hotel?
Conveniently located restaurants include Mosaic All Day Dining Restaurant, Gama Ikan Bakar & Seafood, and Braga Permai Restaurant.
Are there opportunities to exercise at Crowne Plaza Bandung, an IHG hotel?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Crowne Plaza Bandung, an IHG hotel have airport transportation?
Yes, Crowne Plaza Bandung, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Crowne Plaza Bandung, an IHG hotel located near the city center?
Yes, it is 0.4 miles away from the center of Bandung.
Are any cleaning services offered at Crowne Plaza Bandung, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Bandung, an IHG hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.