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Crowne Plaza Bandung

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Jl. Lembong no. 19, Bandung 40111 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1685)
Dining (317)
Room & Suite (184)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Bandung
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 491 hotels in Bandung
Location
Cleanliness
Service
Value
Travelers' Choice
Work, reconnect and celebrate in the heart of Bandung city with Crowne Plaza Bandung. Crowne Plaza Bandung is a contemporary upscale hotel. Nestled in the heart of Bandung City, 25 minutes' drive from Husein Sastranegara Airport, 15 minutes from the city train station and a short access from Pasteur Toll Gate. Ideally located in the very centre of Bandung and easy access to business and leisure destinations, where major banks, corporate offices, commercial area and government offices are surrounding. Crowne Plaza Bandung also located within steps to the prominence place at Jalan Braga and historical sites at Jalan Asia Afrika, with convenience distance to the city's top attractions including factory outlets and Trans Studio theme park. Crowne Plaza Bandung promises distinguished accommodations, the 270 elegantly decorated guest rooms and suites offers excellent city view. Dining choices range from a delightful fusion of international and local delicacies at Mosaic all-day dining and Poolside restaurant. Catch up with friends or business colleagues and enjoy your favourite cocktail or our wines selection accompanied by soft music in the Connexions Lobby Lounge. Enjoy seamless service in one of Bandung's largest Executive Club Lounge at the 16th floor with personalized service, features a panoramic view of Bandung. Dedicated meeting room's floor of flexible event space, with 720 sqm Ballroom for up to 600 people and 12 meeting rooms for multipurpose events from corporate meetings to social events, with state-of-the-art meeting facilities and Crowne meetings team will be on hand to provide a genuine personal service. Top amenities, including an outdoor infinity pool, kids club, a fitness center and a soothing spa featuring four private treatment rooms will make you feel rejuvenated and restored, while conveniences like complimentary Wi-Fi access ensure a pleasant stay with us.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Walking tours
Kids stay free
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Plunge pool
Shallow end in pool
Fence around pool
Fitness / spa locker rooms
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Massage
Neck massage
24-hour security
BBQ facilities
Baggage storage
Concierge
Executive lounge access
Newspaper
Shared lounge / TV area
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, Indonesian, Malay
1,098Reviews25Q+A68Room tips
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Popular mentions
Fransisca D wrote a review Nov 1
Jakarta, Indonesia3 contributions
I was choosing Crowne Plaza Bandung among all the other hotels around because I believe that Crowne Plaza is one of the best, since it is under IHG Hotels Group (International Chain). Unfortunately, my family and I had the misfortune of staying at Crowne Plaza Bandung on 30 – 31 October 2020. Understand that I stay during Long Weekend and the occupancy must be high, I was called around 14.00 hours to make sure the room ready since I need the room to refresh, makeup, and change clothes. When I came to the hotel, the staff said that the room was not ready since I requested for connecting room and I told them at least to find me one room ready so my family and I can wait there. I am sure that as Reception the basic logic to queueing the room on the system must proceed and I am sure that back to back and juggling the room assignment during the high occupancy is a normal thing. I can say that because I studied Hotel Management and ever worked at the Hotel. The situation was very frustrating when I saw the clock is 15.00 hours and the room was not ready then again at 16.00 hours and the room still not ready, even only one room that I requested. That unacceptable and very unprofessional. Since I have to attend my best friend’s wedding at 17.00 hours, I have to refresh myself, to get everything ready, for makeup, to change my clothes in the public toilet, I hope you know how it feels. I appreciated the good gesture for the complimentary that have been given, however the complimentary does not recover about my misfortune experience. How the staff dealing with the situation, how they empathy the situation and condition are still lacking to be called 5-stars hotel service under IHG Hotels Group. Hope the management can review all the feedback from all the guests and really can understand and deliver the professionalism of excellent service as a 5-star hotel, as I believe as IHG’s core purpose “ Great Hotels Guests Love”. Will I return to stay at Crowne Plaza Bandung? Will I recommend Crowne Plaza Bandung? Unfortunately not. Thank you and I hope everyone at Crowne Plaza Bandung safe & healthy.
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Date of stay: October 2020Trip type: Traveled with family
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Response from IHG Service, Owner at Crowne Plaza Bandung
Responded 5 days ago
Dear fransiscad2019, We do indeed review all our guests' reviews, and I would like to let you know that I have notified our management about your discomfort with the room not being ready on time. Connected rooms are considered a special request. Special requests are always subject to availability, and we took longer than expected due to the high occupancy. I hope you can accept my apology for the situation. I have sent you a PM to discuss this a bit further. Thank you so much for choosing us for your stay. It was a pleasure to host you, and we will make changes and improvements to ensure this does not happen again in future stays. We hope to see you soon! Alejandro G. Case Manager IHGService
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Grady Octivian wrote a review Oct 2020
Jakarta, Indonesia7 contributions
To be honest, i have bad experience during check in. But the front desk manager, Pak Julius, serve me and my family very well. The hotel room are very comfortable and cozy. I can forgot all the bad experience during check in after enter the room and how Pak Julius serve us. For the breakfast are good, but i think u guys need some improvement in egg station. I asked for sunny side up, and suddenly the staff asked me “mau yang matang atau mentah?”. Correct me if i’m wrong, but i think sunny side up is always “mentah”. But overall he breakfast experience are good. Thank you for the great hospitality especially Pak Julius who serve us very well. I was checked in at October 28 in room 1818.
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Date of stay: October 2020Trip type: Traveled with family
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T.Hidayanti wrote a review Oct 2020
Bandung, Indonesia1 contribution
I would like to say many thanks for Ms.Zamilah who has recommend this hotel for me and family to stay. We have awesome stay and great experience with awesome services during this pandemic situation, we feel safe. Thank you for all staff for great effort. wish to back soon for any other vacation.
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Date of stay: October 2020Trip type: Traveled with family
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carimakanbdg wrote a review Oct 2020
Bandung, Indonesia23 contributions5 helpful votes
+1
First thing to consider when picking a hotel is the location. You have to make sure that your hotel is not just has a strategi location, but it also has to be free of traffic jam. Located on Jl. Lembong, only about 1 KM from Alun alun kota Bandung, Crowne Plaza Bandung offers almost everything you need for a perfect weekend getaway with family. Sophisticated design. From the moment you check in, you will be amazed by its interiored hotel lobby, warm genuine smile from the hotel staff, and very cosy connextion lounge. As you enter the hotel room, be ready to wow yourself with spacious room fully equipped with luxurious designed amenities. We really fall in love with the bathtub and its transparent glass wall while you can actually soak in the bathtub while watching movies on TV. Our most favourite to do in the hotel is chill in the sofa while looking at the bandung city view from the 20th floor. So relaxing. We are beyond happy to recommend Crowne Plaza Bandung for those seeking a luxury holiday or for business staycation in Bandung.
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Date of stay: September 2020Trip type: Traveled with family
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Atrie Martriana wrote a review Oct 2020
Jakarta, Indonesia63 contributions6 helpful votes
+1
Though this hotel is kind of small to be 5 star hotel, but they are still maintain their services as good as they can. Club rooms is the best choice cause their lounge access to tea and cocktails. Bfast is so-so. Room facilities also need to upgrade (bathroom amenities, remote tv, pillow choice). Hotel location is surrounded by hip street (sumatera street and braga) and near to city center, just walk or ride your bycycle.
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Date of stay: September 2020Trip type: Traveled with family
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PRICE RANGE
$38 - $80 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaWest JavaBandung
NUMBER OF ROOMS
270
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Frequently Asked Questions about Crowne Plaza Bandung
Which popular attractions are close to Crowne Plaza Bandung?
Nearby attractions include Braga Street (0.3 miles), Bank Indonesia Building (0.2 miles), and Denis Bank Building (0.2 miles).
What are some of the property amenities at Crowne Plaza Bandung?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Crowne Plaza Bandung?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Bandung?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Crowne Plaza Bandung?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Crowne Plaza Bandung?
Conveniently located restaurants include Gama Ikan Bakar & Seafood, Braga Permai Restaurant, and Mosaic All Day Dining Restaurant.
Are there opportunities to exercise at Crowne Plaza Bandung?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Crowne Plaza Bandung have an airport shuttle?
Yes, Crowne Plaza Bandung offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Crowne Plaza Bandung located near the city center?
Yes, it is 0.4 miles away from the center of Bandung.
Are any cleaning services offered at Crowne Plaza Bandung?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Bandung offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.