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Novotel Bandung

#13 of 215 Hotels in Bandung
Certificate of Excellence
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Novotel Bandung
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1,044 Reviews from our TripAdvisor Community

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Showing 810: English reviews
Jakarta
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I think this hotel is one of the best service hotels in Bandung, very clean and gives us a warm welcome begining from the parking staffs. The breakfast and dinner buffet are always delicious with many kind of food variety.

Review collected in partnership with this hotel

Helpful?
Thank Ramos S
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear Mr. Ramos S, Thank you for taking time to write a review on Tripadvisor and sharing your last experience staying with us. It was so nice to know that you are satisfied with and one of the best service hotels in Bandung, very clean and gives us a warm welcome beginning from the parking staffs. The breakfast and dinner... More 

Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Friendly service from doorman, restaurant staff, security.. They gave lot of smile and greetings to us, unfortunately hotel receptionist didn't do like those people. Lack off smile and greetings, also forgot to offer free parking voucher for us. But it didn't become a problem for us. Bedroom was clean and spacious, breakfast taste was good. Kids also can create their... More 

Helpful?
Thank Apfia Y
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear Mr/Mrs. Apifa Y Warmest Greeting from Novotel Bandung We would like to thank you for your detail and positive reviews on the TripAdvisor and we glad to know that you are happy to stay at Novotel Bandung where you gave us 5 star rating which you found Friendly service from doorman, restaurant staff, security. They gave lot of smile... More 

1 review
5 of 5 stars Reviewed 1 week ago

i was stay at novotel for my short holiday, the room very clean, breakfast a lot of kind food and the services QUICK and NICE staff. for the facilities, swimming pool need more large, but for fitness center, really complete.

Helpful?
Thank firman s
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear Mr. Firman S, Warmest Greetings From Novotel Bandung.....! We would like to thank you for your short and positive reviews on the TripAdvisor and we glad to know that you are happy to stay at Novotel Bandung where you gave us 5 star rating which you found our cleanliness of room, varieties of breakfast, quick services from our staff... More 

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I was staying at the hotel on the Idul Fitri holiday. Just a short one night stay, but quite memorable. We occupied the highest floor which gave us a very good view of the city and the infamous pasopati highway. The room was spacious and relatively clean. The amenities were incomplete because the toothbrush, comb and shaver were provided by... More 

Helpful?
Thank Thasya Pauline T
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear Mrs. Thasya Pauline T Warmest Greetings From Novotel Bandung.....! We would like to thank you for your detail and positive reviews on the TripAdvisor and we are glad to know that you are happy to stay at Novotel Bandung where you found the highest floor which gave us a very good view of the city and the infamous Pasopati... More 

Jakarta, Indonesia
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Travelled with wife, a 7 and 4 yr old kids. Booked a room with king size bed expecting it to be big enough for 4 person as it has always did at other hotels. Turned out that the king size bed here felt a bit smaller than the "regular" one. Some back and neck pain here and there resulted from... More 

Helpful?
Thank RamaSeutia
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear Mr. RamaSeutia, Warmest Greetings From Novotel Bandung....! Thank you for sharing your review on TripAdvisor. Whilst it was good to read that you were happy with overall of your stay but I was of course disappointed that your stay was not entirely to your liking where you found our bed size is not on your expectation. We are, however,... More 

Jakarta, Indonesia
1 review
3 of 5 stars Reviewed 2 weeks ago

Check-in and Check-out process took long compared to other Accor Hotels like IBIS St Pancras, London; Novotel Paddington, London. It tooks about 20 minutes to complete the process. In-room dining took about 30 minutes to be delivered. Special requests were not delivered automatically, I have to repeat my request upon my arrival.

Review collected in partnership with Accorhotels.com

Helpful?
Thank harrisca_titus
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear Mr. harrisca_titus, Warmest Greetings from Novotel Bandung! First and foremost we like to thank you for your kind patronage during your recent visit to Novotel Bandung. We are, however, most distressed to hear that you did not enjoy your recent stay with us and would like to sincerely apologize for all inconveniences caused. We would like to send our... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

check in process was good, room was good, facilities was good, pool was cleaned. but the internet connection from wifi was very bad. check out process was fast but they didn't give the guest folio to me.

Helpful?
Thank Mon K
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear Mr. Mon K , Thank you for taking the time to leave a review of your recent experience staying with us. We were very concerned to read about the aspects of your experience that you expressed disappointment with. We apologies for this and please rest assured that we will learn and evaluate the capability of our internet, as we... More 

Denpasar, Indonesia
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

I stayed for a family vacation last week for four nights at the Novotel Bandung. We decided to choose this hotel after reviewing several comments in the TripAdvisor. During Reservations process everything was went well, staff were very helpful with our inquiries. Arrival was not a spectacular experience because we have to wait for almost half an hour for the... More 

Helpful?
Thank rimkarma
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear Mr.Arim Sukarma Warmest greeting from NOVOTEL Bandung first of all I would like to say thank you so much to take time for sharing your experience during stay with NOVOTEL Bandung, where you have given wonderful and detail feed back for me and my team as well , starting front office team, FB and House keeping. your feed back... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Good location, easy access to many eating places. Staff overall are very friendly but not attentive, especially dining in the restaurant. Guest had to kept catching staff attention if they need anything. Language is also an issue as most of their front line staff only speaks Bahasa. If you had decided on something (be it taxi or day tour), please... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank ChookLoon
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear Mr. Chookloon, Warmest Greetings from Novotel Bandung...! First and foremost we like to thank you for your kind patronage during your recent visit to Novotel Bandung. We are, however, most distressed to hear that you did not enjoy your recent stay with us and would like to sincerely apologize for all inconveniences caused. For these problem, i have addressed... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed June 21, 2016

It's a nice and cozy hotel to stay in a strategic location. The service was fast and responsive. Supported by powerful wifi, it complete all the business need, and easy to access. It's a recommended stay while you're in Bandung

Review collected in partnership with this hotel

Helpful?
Thank contact_agus
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear contact_agus, Warmest greeting from Novotel Bandung...! Thank you for your kind review and constructive comment. We are pleased to know that you had such a great stay at the Novotel Bandung, during your trip in Bandung. At Novotel Bandung, we strive to exceed our guests expectations in all areas of the hotel and we are especially delighted that you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Bandung is a 4 star hotel conveniently located in the centre of Bandung. Close to the main shopping and entertainment precinct, it is ideal for business trips and holidays. Featuring 157 rooms, the hotel also offers a range of conference facilities. For the convenience of our guests, we have a fitness centre, spa, and Kids Club. Enjoy a meal in our restaurant, or an intimate drink in the Lounge Bar. The hotel is the perfect base for exploring the rich colonial architecture of the city. ... more   less 

Additional Information about Novotel Bandung

Address: Jalan Cihampelas No 23-25 | West Java, Bandung 40171, Indonesia
Location: Indonesia > Java > West Java > Bandung
Price Range: $48 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bandung 4*
Number of rooms: 156
Reservation Options:
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Also Known As:
Novotel Bandung Hotel Bandung
Bandung Novotel
Hotel Style:
#7 Romantic Hotel in Bandung
#9 Luxury Hotel in Bandung
#11 Family Hotel in Bandung
#18 Business Hotel in Bandung
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