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The Papandayan

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The Papandayan
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316 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Jakarta, Indonesia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 25, 2015 via mobile

The room was beyond expectation. We love the bed and the bathroom! Great service although it was a bit pack because of holiday season. Breakfast spread was good. The pool was nice, the water a bit too cold, it'd be nice if they warm it up a bit, but no smell of chlorine, so fresh! They have a nice little... More 

Helpful?
1 Thank Fimiana H
Bobby R, General Manager at The Papandayan, responded to this review

Dear Fimiana, It is always a pleasure to hear that you and your family have enjoyed staying at The Papandayan. Thank you for your lovely comments, it is very much appreciated! We look forward to welcoming you back and experience The Papandayan in the near future. Kind regards, Bobby Renaldi More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 23, 2015 via mobile

Locate at the heart of Bandung city in the center Gatot Subroto streets. 5 minutes drive to the famous Asia-Afrika monument. Combination on the vintage and europian style interior make this hotel look awesome. The room and the bathroom was big enough (Premier room) and feel very comfortable. They just need to improve the waiting time when guest check in... More 

Helpful?
Thank Tferdian
Bobby R, General Manager at The Papandayan, responded to this review

Dear Tferdian, Thank you for your recent review for The Papandayan at Trip Advisor. Your kind comments are highly appreciated. We do apologise for the inconvenience caused due to the waiting at check in/out. We have shared your comments to the department concerned to rectify the problem and improve the quality of service at our hotel. Once again, thank you... More 

Jakarta, Indonesia
Level Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 10, 2015

Spent a night here on business--was told by the management of the hotel that the whole city was prohibited from the sale of alcohol during the month of fasting season. Room was spacious--though there were some problems with my internet connection. Service was well attended to. Will be back here again on my next business trip here in Bandung due... More 

Helpful?
Thank 4ri4
Bobby R, General Manager at The Papandayan, responded to this review

Dear 4ri4, Thank you for your comments and feedback on Trip Advisor. In following the government regulation and honouring the holy Ramadhan, all hospitality industries are prohibited from the sale of alcohol during the month of fasting season. We do appreciate your understanding. It is through valuable feedback such as yours that we are able to continuously improve our standards.... More 

Canberra, Australia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 30, 2015 via mobile

I've stayed in this hotel for 6 nights. It's an amazing hotel with excellent service. I was booked in the Ambassador's Club room. Great king-size bed with very clean and quality bed linen. Although the the mattress was too hard for my liking, it offered a good night's sleep. Great bathroom with the rain shower and a big bath tub.... More 

Helpful?
Thank AR_Frequent_Flyer
Bobby R, General Manager at The Papandayan, responded to this review

Dear AR_Frequent_Flyer, I would like to let you know how gratifying it was to receive your kind comments of our services and facilities during your stay at The Papandayan. I have taken the liberty of sharing your kind words with our associates who are the real movers in providing our guest with their best effort. Your words were visibly heartening... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 13, 2015 via mobile

I stayed in this hotel for 5 days for business meeting. I love the food. All the food is delicious to eat. The service is nice. All the staff are really helpful and fast. But the proce for laundry and food are bit pricey. Overall, I think I will be back again to this hotel.

Helpful?
1 Thank Mong A
Bobby R, General Manager at The Papandayan, responded to this review

Dear Mong A Thank you for very much for your kind review about The Papandayan on Trip Advisor. It is our pleasure to hear that you have enjoy the facilities and services at our hotel. Comments such as yours motivates us to exceed our guests' expectation. Thank you again for your feedback and we are looking forward to welcoming you... More 

Jakarta, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed May 20, 2015

I will preface this by saying we only stayed here because the Padma was booked out. We travelled to Bandung from Jakarta by train on Saturday, returning Sunday afternoon. It was just a family break from Jakarta, and a treat for Mothers Day. When we do a pamper weekend we have two priorities for out accommodation – an executive lounge... More 

Helpful?
5 Thank LilyIndo
Susy C, Guest Experience Manager at The Papandayan, responded to this review

Thank you for your valuable feedback. Due to the maintenance on the Ambassador Lounge, you should have received the same benefit at the lobby lounge (Mirten Lounge), I understand that it was not an ideal compensation compared to the lounge access, and for that, we do apologise for the unsatisfactory experiences. I have forwarded your comments to our team to... More 

Jakarta, Indonesia
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 18, 2015

The hotel is located near Trans Studio Mall (TSM). I booked one room via telephone and get a promo price, because the hotel informed that there is a special price for the weekend. When checking in, I get a room on the 1st floor, type of room is classic, and when entering the room, very surprised because my room is... More 

Helpful?
Thank SatriaKautsar
Susy C, Guest Experience Manager at The Papandayan, responded to this review

Dear SatriaKautsar, Thank you for sharing your positive comments about The Papandayan on Trip Advisor. We are delighted to learn that you have enjoyed your stay and was satisfied with the facilities, the food (especially at the Night Market) and the breakfast choices we have at our hotel. Comments such as yours motivate us to continue improve and consistently deliver... More 

Depok, Indonesia
Level Contributor
88 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 22, 2015

I enjoyed my stay at the Papandayan Hotel. The room was nice, though the bed wasn't as soft as I expected and the room wasn't soundproof enough. I also loved the food variety in their restaurant. The swimming pool wasn't so big but it was nice. Also, my husband and I tried the massage at their spa and they gave... More 

Helpful?
1 Thank PsychoFat
Susy C, Guest Experience Manager at The Papandayan, responded to this review

Dear PsychoFat, Thank you for taking your precious time to write review about The Papandayan on Trip Advisor. It was our pleasure to learn that you have enjoyed your stay, even though there are few things that did not meet your expectation such as the softness of the bed and soundproofing in the room, and for that please accept our... More 

Jakarta
Level Contributor
154 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed April 15, 2015

To my surprise Papandayan hotel is quite a nice 5 star local hotel in Bandung. The room is comfortable and well lit. Plenty of amenities in the room and in the bathroom. The only negative comment is at the breakfast area when I saw one of the ladies who were tending the porridge counter bent down to fix her loose... More 

Helpful?
1 Thank DannyHS
Susy C, Guest Experience Manager at The Papandayan, responded to this review

Dear DannyHS Thank you for taking your time to write a review about The Papandayan on Trip Advisor. We are delighted to learn that you found our room, bathroom and amenities exceeded your expectations. However, we do apologise for letting you down in relations to the incident at our restaurant. Please be rest assured that it wasn't our standard of... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed March 29, 2015

I did no expect much at first of this Hotel when i booked it in Singapore. The moment I arrival at the hotel, I was greeted by all the friendly staff with a smile. The lobby and the surrounding area was definitely well kept and we can see that the management has given immense attention to every detail of the... More 

Helpful?
Thank christq12
Susy C, Guest Experience Manager at The Papandayan, responded to this review

Dear Christq12 Thank you for taking your previous time to write a review about The Papandayan on Trip Advisor. It is our pleasure to learn that you enjoyed your stay and found our products and services excellent. Your kind and valuable comments are very much appreciated. I am more than happy to share your compliments with our team members, especially... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
No photo provided
Kafe Burangrang Lounge
Cuisines: Asian, Indonesian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Most elegant, luxurious 5-star hotel, The Papandayan unveils the art of hospitality, committed to delivering the promise in every moment of every stay where impeccable staff prides themselves in exceeding your every expectations. Centrally located in the most strategic location of the thriving business hub of Jl Gatot Subroto 83, it is set away from the congested one way thoroughfares, offering many avenues of accessibility to the property. ... more   less 

Additional Information about The Papandayan

Address: Jl. Gatot Subroto 83, Bandung 40262, Indonesia
Location: Indonesia > Java > West Java > Bandung
Price Range: $71 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Papandayan 4.5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Travelocity, HotelTravel.com, Expedia, Priceline, Asiatravel.com Holdings, Odigeo, Hotels.com and Agoda so you can book your The Papandayan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Papandayan Hotel Bandung
Papandayan Hotel Bandung
Hotel Style:
#6 Family Hotel in Bandung
#18 Spa Hotel in Bandung
#19 Business Hotel in Bandung
#20 Luxury Hotel in Bandung
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