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The Papandayan

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367 Reviews from our TripAdvisor Community

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Showing 262: English reviews
jakarta
1 review
Reviewed 1 week ago NEW

Nice hotel, nice room, but a bit dissappointed on the restaurant during breakfast time, they dont provide much food like any other hotels do. but overall, we like staying at The Papandayan. Great location

Review collected in partnership with this hotel

Helpful?
Thank alfiahputri
Hanoi
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago

We were invited to Bandung for our friend's wedding. She chose Papandayan Hotel for the wedding reception as well as hosting the guests. The room is big and clean, with gorgeous Pool at the back. Staffs are super helpful and kind - bringing us iron, power plugs etc. at the request. There is also a waterfall at the back of... More 

Helpful?
Thank My-Linh P
Bobby R, General Manager at The Papandayan, responded to this review

Dear My-Linh P Thank you very much for your review about The Papandayan. It is our great pleasure to learn that your friend has chosen our hotel to host her wedding, hope she had a wonderful and memorable reception. We are also glad that our associates have assisted you to have a great stay. We do apologise that unfortunately our... More 

Bogor, Indonesia
1 review
Reviewed 2 weeks ago

The location is near to the city center and to the big mall (the Trans Studio Mall). The only problem I found during stay in this hotel is that not easy to carry our luggage from parking area to the lobby.

Review collected in partnership with this hotel

Helpful?
Thank tavips147
Bobby R, General Manager at The Papandayan, responded to this review

Dear tavips147 Thank you for your valuable review. We do apologise for the inconvenience you experienced when you were carrying your luggage from parking area to the lobby. We have shared your feedback to our associates and will come up with solutions for the convenience of our guests. We are looking forward to welcoming you back to The Papandayan in... More 

Jakarta, Indonesia
1 review
Reviewed 4 weeks ago

The Hotel is Good and Clean The Location is also Good Big Room and the Air Condition is Cool. It is recommended Hotel for stay with Family. Weakness : No Lift for disable people (you should use Serviced Lift instead of the Guest Lift)

Review collected in partnership with this hotel

Helpful?
Thank 11ayum
Bobby R, General Manager at The Papandayan, responded to this review

Dear 11ayum, Thank you for your comments about The Papandayan. It is our pleasure to learn that you enjoyed your stay at our hotel, and that you were happy with our facilities. We have taken your comment about the lift for disable to consideration for future Your recommendation to other travelers about our hotel is very much appreciated. We are... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed October 18, 2016 via mobile

I stayed there for 2 nights and booked Classic room. When I arrived they gave me a free upgrade Ambassador Room, what a lovely surprise. The room was so clean and the bathroom was spacious. My husband and my Little toddler daughter really enjoy staying there. The food had a wide of variety, but the taste could be better. They... More 

Helpful?
Thank Fanny F
Bobby R, General Manager at The Papandayan, responded to this review

Dear Fanny F, Thank you for your kind comments about The Papandayan. We are happy to hear that you, your husband and your little daughter enjoyed staying at our hotel. Your comments about the taste of the food and the warm pool would be considered for our improvements, thank you for your valuable feedback. We are looking forward to welcoming... More 

Level Contributor
7 reviews
3 hotel reviews
Reviewed October 15, 2016 via mobile

It's a nice luxurious hotel in Bandung city. We stayed weekend for 2 days and got offer from hotel website. Room was bright and good. Big toilet with standing and bath tub. Neat clean and friendly staff. Best Breakfast I ever had in any hotels till now. More than 100 varieties of food with different counters. Indoor and outdoor seating.... More 

Helpful?
Thank Heinken C
Bobby R, General Manager at The Papandayan, responded to this review

Dear Heinken C, Thank you very much for your comments about The Papandayan. It is such a great pleasure for me to share your kind comments to our associates about how happy you were with our facilities and services, much appreciated! We are sorry to hear about your experience when you were travelling to Lembang. It is recommended to go... More 

Jakarta, Indonesia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 12, 2016

We just stayed 1 night in this hotel with my family, we booked 2 rooms with a connecting door in the classic room.We'd love to stay at Papandayan, and especially about breakfast. The food is amazing, we can find anything kind of food, and so delicious. I love their sushi & pasta.

Helpful?
Thank Stefani M
Bobby R, General Manager at The Papandayan, responded to this review

Dear Stefani M Thank you for your kind comments about The Papandayan. It is our pleasure to learn that you enjoyed your stay at our hotel, especially our buffet breakfast. We hope next time your visit to Bandung will be longer that only 1 night so you can enjoy more The Papandayan has to offer. Looking forward to welcoming you... More 

Singapore, Singapore
1 review
Reviewed October 9, 2016

We were in Bandung for business and stayed at The Papandayan. First time in bandung and I must say, I was very impressed with the welcome we received from the front desk, followed by the restaurant staff. Great facilities, good food, clean room and overall a very pleasant stay.

Review collected in partnership with this hotel

Helpful?
Thank fauziaho322
Bobby R, General Manager at The Papandayan, responded to this review

Dear fauziaho322 Thank you for taking the time to write a review of your stay at The Papandayan. I am very happy to hear that our associates and service met your needs and expectations. We hope next time you visit us is for your holiday instead of business, so you can have time to relax, enjoy our facilities and visit... More 

Jakarta, Indonesia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 8, 2016 via mobile

I stayed in Standard Room and I love the room so much. It is clean and bright. The furniture is modern, with a relaxing chair and a working desk. Among all the great features in the room, I love the bathroom so so much. It is a see through bathroom 😍 with seperate bathtub and shower, yeaaayyy... spacious, new, clean,... More 

Helpful?
Thank princessklepon
Bobby R, General Manager at The Papandayan, responded to this review

Dear princessklepon Thank you very much for your kind comments. It is our goal to exceed our guests' satisfactions and seems like we have with yours. I have shared your comments to our associates, it is such an encouragement for us to always improve our standards. Again, your comments is very much appreciated. We are looking forward to welcoming you... More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 7, 2016 via mobile

I'm spa enthusiast, i think edelweiss spa in the papandayan is greatest one with pleasant jacuzzi and sauna. I love it!! Really enjoy my stay in this hotel..Recomended hotel!! The reception very friendly and helpfull.

Helpful?
1 Thank flo_dianna
Bobby R, General Manager at The Papandayan, responded to this review

Dear flo_dianna, Thank you for your kind comments about our Edelweiss Spa, and thank you for recommending our hotel to other travelers. I believe our entire hotel associates have enjoyed delivering their services to your needs as much as you enjoyed your stay. We are looking forward to welcoming you back to The Papandayan in the near future. Kind regards,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
No photo provided
Kafe Burangrang Lounge
Cuisines: Asian, Indonesian
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Most elegant, luxurious 5-star hotel, The Papandayan unveils the art of hospitality, committed to delivering the promise in every moment of every stay where impeccable staff prides themselves in exceeding your every expectations. Centrally located in the most strategic location of the thriving business hub of Jl Gatot Subroto 83, it is set away from the congested one way thoroughfares, offering many avenues of accessibility to the property. ... more   less 

Additional Information about The Papandayan

Address: Jl. Gatot Subroto 83, Bandung 40262, Indonesia
Location: Indonesia > Java > West Java > Bandung
Price Range: $76 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Papandayan 4*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, Priceline, HotelTravel.com and Odigeo so you can book your The Papandayan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Papandayan Hotel Bandung
Papandayan Hotel Bandung
Hotel Style:
#6 Family Hotel in Bandung
#9 Spa Hotel in Bandung
#10 Luxury Hotel in Bandung
#19 Business Hotel in Bandung
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Questions & Answers

Here's what travelers have asked, with answers from The Papandayan staff and other travelers.
6 questions
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See all questions (6)

Questions? Get answers from The Papandayan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“That's a matter of taste and personal sensitivities !!!?”
 of 5 bubbles merp16, Oct 7, 2016 | Read review
“choose the non-smoking floor eventhough it's more expensive”
 of 5 bubbles erlinelm, Oct 2, 2016 | Read review
“great service, great interior inside the room, best breakfast in bandung.”
 of 5 bubbles mrfoodj, Sep 15, 2016 | Read review
“higher floor as the hotel only has 4 or 5 floors”
 of 5 bubbles mundockv, Sep 7, 2016 | Read review
“Best view to face the montain”
 of 5 bubbles suherman2s, May 13, 2016 | Read review
5 of 5
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