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The Papandayan

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Jl. Gatot Subroto 83, Bandung 40262 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1124)
Room & Suite (303)
Dining (180)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 515 hotels in Bandung
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Most elegant, luxurious 5-star hotel, The Papandayan unveils the art of hospitality, committed to delivering the promise in every moment of every stay where impeccable staff prides themselves in exceeding your every expectations. Centrally located in the most strategic location of the thriving business hub of Jl Gatot Subroto 83, it is set away from the congested one way thoroughfares, offering many avenues of accessibility to the property.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Kids club
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Languages Spoken
Indonesian
2,085Reviews20Q+A64Room tips
Traveler rating
  • 1,603
  • 381
  • 58
  • 20
  • 23
Time of year
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Popular mentions
Gabs wrote a review Jan 15
1 contribution
check in is really professional, restaurant have amazing service, food quality is still fresh and stay good. when you order food they will bring to your table don't have to wait on place, excellent hotel. The room is really big, we are so happy to stay here.
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Date of stay: January 2021Trip type: Traveled on business
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Adinugroho Natama wrote a review Jan 8
Bandung, Indonesia1 contribution
I had a very lovely stay in The Papandayan. Beautiful place combined with warm hospitality. Check in and check out process was super fast, the staffs were delivering excellent services. Also special thanks to Miss Dita from Front Office for being very helpful and friendly. The Papandayan also took the health protocol seriously during this Covid-19 pandemic, guests were requested to apply hand sanitizers from an automatic sanitizer dispenser politely. Really look forward to returning there again. Thank you
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Date of stay: January 2021
Value
Location
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Response from Bobby Renaldi, General Manager at The Papandayan
Responded 1 week ago
Dear Mr. Adinugrohoan, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our associates will definitely be happy to read what you wrote. The safety of our guests, team members and partner is a top priority and we have taken the step of precautionary measures against various types of viruses in all aspects and we are glad that you noticed. Again, thank you for taking the time to review our business! Looking forward to welcome you back at The Papandayan Hotel. Regards, Bobby Renaldi General Manager
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Andi A wrote a review Jan 7
2 contributions
So far so good.. everything ok... The food ok, the restaurant have a lot variant of food, old hotel but clean... The staffs so helpful, big swimming pool.. 1 night here, but had a great experience... recommended!!
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Date of stay: January 2021Trip type: Traveled with family
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Response from Bobby Renaldi, General Manager at The Papandayan
Responded 1 week ago
Dear Mr. Andi, Thank you for sharing your feedback regarding your experience at The Papandayan. We are thrilled that you enjoyed our product and facilities as well as the staff genuine hospitality during your stay at our hotel. I’ll be sure to share your comments with the rest of the team that those works is paid off with your positive review so they are motivated to always maintain a good standard of service to our guests. We hope to see you back at The Papandayan Hotel very soon! Regards, Bobby Renaldi General Manager
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Fenny K wrote a review Jan 3
Jakarta, Indonesia21 contributions
Since we have fam wedding in the hotel, we managed to stay here Room is OK, clean, you can combine 2 beds..overall we like the service Beyond excellent..very helpful and friendly Above all we love pego restaurant...the buffet is very affordable with so many choices, again the staff is helpful..just book it first ..
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Date of stay: January 2021Trip type: Traveled with family
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Response from Bobby Renaldi, General Manager at The Papandayan
Responded 1 week ago
Dear 784fennyk, Thank you for leaving us such a wonderful review. We are glad that the associates provided great service, we will share this to them, they will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. So thank you for your kind words and we look forward to seeing you again. Regards, Bobby Renaldi General Manager
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ekaprayogas wrote a review Dec 2020
32 contributions4 helpful votes
+1
I got 2 voucher with different room . The Premier and The Classic and there is no different between those room only some amenities. (i think) 1. The Staff really friendly, they offered help if you carry heavy stuff and always greeting you 2. Because of pandemics , you must check your body before you can enter but there some flaws in the procedurs. please make sure guest always use sanitize their hand before in or use the lift 3. The room is quite small maybe because there a huge desk in room and there almost no space with bed, maybe you can change the layout?? 4. The bathroom, why there is no drainese in toilet seat? I am traditional one, never use tissue to wipe always use water hose, And of course is gonna create a puddle. But overall is nice to stay in The Papandayan, it's great experience
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Date of stay: December 2020
Value
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PRICE RANGE
$37 - $82 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the papandayan hotel bandung, papandayan hotel bandung
LOCATION
IndonesiaJavaWest JavaBandung
NUMBER OF ROOMS
172
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Frequently Asked Questions about The Papandayan
Which popular attractions are close to The Papandayan?
Nearby attractions include D'Fashion Textile & Tailor (0.4 miles), The Lounge at The Trans Luxury Hotel (0.2 miles), and Kosambi Market (0.4 miles).
What are some of the property amenities at The Papandayan?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Papandayan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Papandayan?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Papandayan?
Yes, valet parking is available to guests.
What are some restaurants close to The Papandayan?
Conveniently located restaurants include Pago Restaurant, Atmosphere Resort Cafe, and Dapur Pandan Wangi.
Are there opportunities to exercise at The Papandayan?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does The Papandayan have an airport shuttle?
Yes, The Papandayan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Papandayan?
Yes, dry cleaning and laundry service are offered to guests.
Does The Papandayan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Papandayan?
Many travelers enjoy visiting Ereveld Pandu Dutch Cemetery (2.5 miles), Gedung Gas Negara (1.0 miles), and Swarha Building (1.2 miles).