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The Papandayan

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The Papandayan
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347 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Singapore River, Singapore
1 review
5 of 5 stars Reviewed 6 days ago NEW

Value for money with knowledgable staffs at front desk and everywhere, good food and breakfast with good location. Friendly staff with good Drivers from hotel. Always looking forward for the next trip to book the same hotel.

Review collected in partnership with this hotel

Helpful?
Thank elangcovan
Bandung, Indonesia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We just went for a break off on a long weekend, and we were offered to stay there. It was a great experience overall, good food, nice pool, clean room ... the alley lamp at our room went on and off during night and than completely off at midnight, we did not report the accident though. Some suggestion for kids... More 

Review collected in partnership with this hotel

Helpful?
Thank agus223
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my first experience staying in this hotel. My first expectation was this hotel quite expensive and out of my budget but actually this hotel give so much experiences through their services. I love how they create modern vintage ambience in the entrance of their lobby and all the element details in their interior design was epic. overall I... More 

Helpful?
Thank Mr Food J
Bobby R, General Manager at The Papandayan, responded to this review

Dear Mr Food J Thank you for your comments about The Papandayan. It is thoroughly appreciated that you enjoyed our overall products and services during your recent stay. It is our privilege to be of service to you and we are looking forward to welcoming you back at The Papandayan in the future. Kind regards, Bobby Renaldi More 

Bandung, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I was blown away with the way the staff greet me and very cautious about our needs during the stay. The room was ok the view so-so . Pago restaurant was empty that night for dinner . They should've play some music eventho the restaurant is not full. For the food i was happy because they have many selection to... More 

Helpful?
Thank ichsanashari
Bobby R, General Manager at The Papandayan, responded to this review

Dear ichsanashari, Thank you for your valuable feedback about The Papandayan. I am delighted to learn that our associates have delivered their hospitality exceeding your expectations and that you enjoyed the selections of food provided at our hotel expecially your favourite "nasi goreng kampung". I am disappointed to hear that the toilet beside Pago was broken at the time of... More 

Bandung, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

It was my birthday when i was staying at The Papandayan. They gave me birthday card when im arrived at room. The celebration with my friends took at the restaurant. Some of the staff very kind and attentive and some not. Maybe some staff need more attentive But overall the service was excellent. I am one happy customer

Helpful?
Thank ydhydh
Bobby R, General Manager at The Papandayan, responded to this review

Dear ydhydh Happy belated happy birthday to you! It was our pleasure that you found our overall service were excellents and that you enjoyed your stay at The Papandayan. Your comments in relations to the staff who are not attentive has been shared to the department concerned for further actions. Please apologise for any inconveniences caused and thank you for... More 

Bandung, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I came here with friends and i was amazed with the decoration and furniture. It got classical feeling to it. At Pago restaurant for dinner i enjoyed myself to variety of food. The sushi bar delight and the dessert was define One thing i can recommend was that the outside should have more canopy because when its raining , the... More 

Helpful?
Thank nurularwiyah
Bobby R, General Manager at The Papandayan, responded to this review

Dear nurularwiyah, Thank you for your review. I am glad to hear that you enjoyed your stay and the variety of food provided at Pago restaurant especially the sushi and desserts. Your comments about the canopy outside at Pago terrace will be taken into consideration for future improvement, thank you for your feedback. We are looking forward to welcoming you... More 

La Palma, Spain
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed for attending wedding reception of familly. The last time I stayed was about 8 years before. I think they've made major improvements. The room has been renewed, as well as the revamped services quality. The room was big and decently priced for a hotel this level. The room view however was not something to really brag about, since... More 

Helpful?
Thank dendy_s_ES
Bobby R, General Manager at The Papandayan, responded to this review

Dear dendy_s_ES Thank you for your kind comments about The Papandayan. We are delighted to learn that you have enjoyed your stay at our hotel and that you have seen major improvements in terms of services and facilities. In a way, we do agree with you that we don't really have spectacular views from our rooms, however, we are trying... More 

Invercargill, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

Went to Bandung on business from New Zealand and expected to stay 5 days at the Papandayan but stayed 2 weeks. Found hotel to be as good as the best in Europe. Rooms modern, clean and tidy. Staff went beyond the call of duty to help and assist, particularly the front counter and office staff who were always friendly with... More 

Helpful?
Thank rsshort
Bobby R, General Manager at The Papandayan, responded to this review

Dear rsshort, What a wonderful review! We truly appreciate your trust in us. I am very happy to hear that our associates and service met your needs and expectations, especially Mr. Januar who was happy to become your personal minder. Thank you again for your kind comments and recommendation. We look forward to welcoming you back to The Papandayan soon.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff appear to be very courteous and the regular smile and greetings receives the tick in the box. In fact that what it is, a 'tick in the box'. There is of course a difference, the service from the heart is can be felt in the heart. One example to to illustrate this is the welcome drink. The person... More 

Helpful?
1 Thank Mundock V
Bobby R, General Manager at The Papandayan, responded to this review

Dear Mundock V, We appreciate you taking the time to provide us with constructive feedback of your stay. I am very sorry to hear that your stay did not meet expectations. All your comments are essential to educating our associates about good and bad service. We will ensure your feedback will be shared to all. Furthermore, I will personally supervise... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 2 weeks ago

the room is spacious, classy and luxurious but a little old from 5 stars hotel. but one thing i know that the staff heal every weakness from this hotel, they greet me nicely, from security until the back office - which is i know they didn't wear uniform but wear the name tag. also when me and my partner wanna... More 

Helpful?
Thank erdisetiaputra
Bobby R, General Manager at The Papandayan, responded to this review

Dear erdisetiaputra Thank you very much for recommending The Papandayan to other travellers, it is very much appreciated! We are delighted to learn that the service from our associates that made your stay more comfortable and memorable. I have shared your comments to all our associates who are really happy to have made an impact on your experience at our... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
No photo provided
Kafe Burangrang Lounge
Cuisines: Asian, Indonesian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Most elegant, luxurious 5-star hotel, The Papandayan unveils the art of hospitality, committed to delivering the promise in every moment of every stay where impeccable staff prides themselves in exceeding your every expectations. Centrally located in the most strategic location of the thriving business hub of Jl Gatot Subroto 83, it is set away from the congested one way thoroughfares, offering many avenues of accessibility to the property. ... more   less 

Additional Information about The Papandayan

Address: Jl. Gatot Subroto 83, Bandung 40262, Indonesia
Location: Indonesia > Java > West Java > Bandung
Price Range: $70 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Papandayan 4.5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, Priceline, Asiatravel.com Holdings, HotelTravel.com and Hotwire so you can book your The Papandayan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Papandayan Hotel Bandung
Papandayan Hotel Bandung
Hotel Style:
#6 Family Hotel in Bandung
#11 Spa Hotel in Bandung
#12 Luxury Hotel in Bandung
#19 Business Hotel in Bandung
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