Very run-down hotel. Looks like it has not seen proper maintenance in 10 years. Sheets are greyish, rooms could be a lot cleaner than they are now. Mattresses are not very comfortable. Staff is nice enough but cannot compensate for the poor impression the place leaves with its guests. For the rates they charge, there are other better options in Bandung. Tripadvisor rating looked very promising but seems to be based on questionable positive reviews. Do not stay here if you have a choice.
Horrible service, old hotel, stay away!! We booked the hotel and personally called the hotel to assure our booking, 2 queen beds non smoking. We were travelling with children, we had to be sure of our rooms. When we reached , an icy receptionist gave us keys. We went to our rooms, found out it had a smoky smell. To our dismay we found out from the bell boy that it was smoking rooms. Yes despite seeing we were with children, she quietly gave us smoking rooms, without informing us, hoping we would find out. We went back to the receptionist and protested. She finally offered us non smoking but non queen rooms. We explained that we have children, it's possible to sleep in single beds. They didn't budge. We insisted. The receptionist got up and made a call. After her "secret"negotiations, she announced she could only give one room upgrade. We said we didn't want an upgrade. We just wanted the rooms we had booked online and paid for and confirmed by telephone before our arrival. She just said that's all she could do, as though she was doing us a favour and made us fell as though we are staying for free. We didn't have a good sleep that night. Other downside was the parking wasn't free and there were no children playground. I would in future avoid all hotels from the Kagum group. …
Never thought I would write a negative review about the Banana Inn, where I have enjoyed many previous stays. Yes, the past two years have been difficult for hotels etc. and no doubt have meant some cost-cutting. But this should not mean using less-than-clean single sheets on a double bed, with no top sheet, just a thin blanket which may or may not have been washed after each guest. The Banana Inn now also seems to be seriously understaffed. The management have no doubt saved money but the result is a hotel that is beginning to look run-down. I don't enjoy writing a review like this, but I miss the superior Banana Inn of previous years.
I choose this hotel for staying place due to good reviews that I saw, as well as recommendation from some family members who have stayed in this hotel before. Although the hotel looks nice upon arriving, I was greeted by a rather cold receptionist upon checking in. The room is nice, with great view of the Bandung city below. The bellboy also helped us to carry our luggage to our room. But I notice that the room itself seems to be in need of renovation as parts of it fell or went loose. For example, it was difficult to lock the bathroom door and it too almost fell off! However, the biggest let down about the hotel was the breakfast. The restaurant atmosphere looked gloomy, and the buffet food was served cold! I mean, didn't they heat it up or turned on the warmer? My brother, who have stayed in the hotel before, was surprised by the amount of service degradation. On his previous stay, the hotel provided excellent service and the breakfast was magnificent. They hotel management definitely need to renovate the hotel.…
Delicious food, space large, good view, clean room, homey, excellent service hotel, good waitress, easy payment, fast booked, low pricey, this hotel so so so perfect for service... Easy check in and spacious area parking... Love this hotel so much.
The hotel view is very good. Facilities are greats, the room is very clean. The Environment are very chill. Every corner of the hotel are so great. My family so enjoying the view. The room is so so cozy. The first day crashed at the hotel. I feel so homie and fancy. I think i must recommended this hotel to the family
Good service, breakfast ok, clean have a pool too close to lembang and then resto sundaness good idea if you want to stay at bandung price is affordable and friendly for your kids have a gym, spa and then kids station.
Good food and excellent service from natasha food beverage ... everything okey and location strategis thank you banana inn hotel. Im very satisfied to stay here and we will back soon... thank you very much
Nice hotel, great location in Setiabudhi. Close to Bakmi Gacoan and Daarut Tauhiid, Bandung. Easy to find food, supermarket, ATMs, Banks. The breakfast is yummy, just don't be late to come to the restaurant or you'll run out of delicious meal. After Or during breakfast, you can go swimming. The room is spacious, it has minibar fridge that you can use to keep food.
Banana Inn hotel is a good hotel in Bandung, good services, the hotel is very clean and cool, the food was good , the location was strategic, if I’m going to bandung I will stay in banana inn hotel hehe