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Jl. Dr Setiabudhi no. 191, Bandung 40153 Indonesia
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Traveler (708)
Room & Suite (74)
Dining (65)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 638 hotels in Bandung
Location
4.2
Cleanliness
4.2
Service
4.3
Value
4.1
Travelers' Choice
Banana Inn Hotel & Spa Member of Kagum Group Hotel Management. Equipped with 92 Rooms with massage and spa, karaoke, kids corner, swimming pool and fitness center. Strategically located in one of the hottest location in Bandung.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Hot tub
Infinity pool
Outdoor pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
Indonesian, Malay
1049Reviews14Q+A88Room tips
Traveler rating
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Most Recent
Rick A wrote a review Sep 2022
Rotterdam, The Netherlands72 contributions15 helpful votes
Very run-down hotel. Looks like it has not seen proper maintenance in 10 years. Sheets are greyish, rooms could be a lot cleaner than they are now. Mattresses are not very comfortable. Staff is nice enough but cannot compensate for the poor impression the place leaves with its guests. For the rates they charge, there are other better options in Bandung. Tripadvisor rating looked very promising but seems to be based on questionable positive reviews. Do not stay here if you have a choice.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from yuki yuliawan, General Manager at Banana Inn Hotel & Spa
Responded 3 weeks ago
Hello There, Warm greetings from Banana Inn Hotel & Spa Bandung, Thank You for staying with us at Banana Inn Hotel & Spa while you and your family were in Bandung. Such a pleasure to have have you here. With all due respects, we have did what we have to do to served you well, but It is our mistake and we do apologise due to your mentioned complaints. We will fix it soon and we wish that you will come back again to see our development. If there are any more comments, questions or maybe reservation please do not hesitate to contact me by email to yuki.yuliawan@banana-inn.com. Regards, Yuki Yuliawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rajesh G wrote a review Jul 2022
Jakarta, Indonesia2 contributions
Horrible service, old hotel, stay away!! We booked the hotel and personally called the hotel to assure our booking, 2 queen beds non smoking. We were travelling with children, we had to be sure of our rooms. When we reached , an icy receptionist gave us keys. We went to our rooms, found out it had a smoky smell. To our dismay we found out from the bell boy that it was smoking rooms. Yes despite seeing we were with children, she quietly gave us smoking rooms, without informing us, hoping we would find out. We went back to the receptionist and protested. She finally offered us non smoking but non queen rooms. We explained that we have children, it's possible to sleep in single beds. They didn't budge. We insisted. The receptionist got up and made a call. After her "secret"negotiations, she announced she could only give one room upgrade. We said we didn't want an upgrade. We just wanted the rooms we had booked online and paid for and confirmed by telephone before our arrival. She just said that's all she could do, as though she was doing us a favour and made us fell as though we are staying for free. We didn't have a good sleep that night. Other downside was the parking wasn't free and there were no children playground. I would in future avoid all hotels from the Kagum group.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from yuki yuliawan, General Manager at Banana Inn Hotel & Spa
Responded Jul 22, 2022
Hello There, Warm greetings from Banana Inn Hotel & SPA Bandung.. First of all we would like to say thank you for staying with us while You and Your Family were in Bandung area. But, to read all your comment is truly make us feel the same as You. It was our fault that we couldn't gave you a room that you've requested before, and it was our decision to gave you a room upgrade to pay our mistakes. We will fix this problem soon by giving our staffs more training and we wish it couldn't happen anymore to you or other guests as well. If there are anymore comments or reservation please contact me directly to yuki.yuliawan@banana-inn.com. Regards, Yuki Yuliawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jonathan S wrote a review Jun 2022
Jakarta4 contributions9 helpful votes
Never thought I would write a negative review about the Banana Inn, where I have enjoyed many previous stays. Yes, the past two years have been difficult for hotels etc. and no doubt have meant some cost-cutting. But this should not mean using less-than-clean single sheets on a double bed, with no top sheet, just a thin blanket which may or may not have been washed after each guest. The Banana Inn now also seems to be seriously understaffed. The management have no doubt saved money but the result is a hotel that is beginning to look run-down. I don't enjoy writing a review like this, but I miss the superior Banana Inn of previous years.
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Date of stay: June 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from yuki yuliawan, General Manager at Banana Inn Hotel & Spa
Responded Jul 12, 2022
Hello There, Warm greetings from Banana Inn Hotel & Spa Bandung, Thank You for staying with us at Banana Inn Hotel & Spa while you and your family were in Bandung. Such a pleasure to have have you here. It is our mistake and we do apologise due to your mentioned complaints. We will fix it soon and we wish that you will come back again to see our development. If there are any more comments, questions or maybe reservation please do not hesitate to contact me by email to yuki.yuliawan@banana-inn.com. Regards, Yuki Yuliawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bagus W wrote a review May 2022
Surabaya, Indonesia263 contributions91 helpful votes
I choose this hotel for staying place due to good reviews that I saw, as well as recommendation from some family members who have stayed in this hotel before. Although the hotel looks nice upon arriving, I was greeted by a rather cold receptionist upon checking in. The room is nice, with great view of the Bandung city below. The bellboy also helped us to carry our luggage to our room. But I notice that the room itself seems to be in need of renovation as parts of it fell or went loose. For example, it was difficult to lock the bathroom door and it too almost fell off! However, the biggest let down about the hotel was the breakfast. The restaurant atmosphere looked gloomy, and the buffet food was served cold! I mean, didn't they heat it up or turned on the warmer? My brother, who have stayed in the hotel before, was surprised by the amount of service degradation. On his previous stay, the hotel provided excellent service and the breakfast was magnificent. They hotel management definitely need to renovate the hotel.
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Date of stay: May 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from yuki yuliawan, General Manager at Banana Inn Hotel & Spa
Responded Jul 12, 2022
Hello There, Warm greetings from Banana Inn Hotel & Spa Bandung, Thank You for staying with us at Banana Inn Hotel & Spa while you and your family were in Bandung. Such a pleasure to have have you here. It is our mistake and we do apologise due to your mentioned complaints. We will fix it soon and we wish that you will come back again to see our development. If there are any more comments, questions or maybe reservation please do not hesitate to contact me by email to yuki.yuliawan@banana-inn.com. Regards, Yuki Yuliawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GTravellers wrote a review Feb 2022
1 contribution
Delicious food, space large, good view, clean room, homey, excellent service hotel, good waitress, easy payment, fast booked, low pricey, this hotel so so so perfect for service... Easy check in and spacious area parking... Love this hotel so much.
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Date of stay: February 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from yuki yuliawan, General Manager at Banana Inn Hotel & Spa
Responded Feb 13, 2022
Hello There, Warm greetings from Banana Inn Hotel & Spa Bandung, Thank You for staying with us at Banana Inn Hotel & Spa while you and your family were in Bandung. Such a pleasure to have have you here. It is more than anything to hear that you had a memorable moment with us. Your next visits are kindly awaited. If there are any more comments, questions or maybe reservation please do not hesitate to contact me by email to yuki.yuliawan@banana-inn.com. Regards, Yuki Yuliawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Baskoro Y wrote a review Jan 2022
1 contribution
The hotel view is very good. Facilities are greats, the room is very clean. The Environment are very chill. Every corner of the hotel are so great. My family so enjoying the view. The room is so so cozy. The first day crashed at the hotel. I feel so homie and fancy. I think i must recommended this hotel to the family
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Date of stay: January 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from yuki yuliawan, Manajer Umum at Banana Inn Hotel & Spa
Responded Jan 28, 2022
Hello There, Warm Greetings for Banana Inn Hotel and Spa Bandung... Thank you for staying with us while you were in Bandung and also for having time to leave us a comment on TripAdvisor site. It is a pleasure to give our guest a memorable experience while staying with us. We do appreciate to your comment. If there any any more comment or maybe reservation please contact me by email to yuki.yuliawan@banana-inn.com. Regards, Yuki Yuliawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Feby hutasoit wrote a review Dec 2021
1 contribution
Good service, breakfast ok, clean have a pool too close to lembang and then resto sundaness good idea if you want to stay at bandung price is affordable and friendly for your kids have a gym, spa and then kids station.
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from yuki yuliawan, Manajer Umum at Banana Inn Hotel & Spa
Responded Jan 3, 2022
Hello There, Warm Greetings for Banana Inn Hotel and Spa Bandung... Thank you for staying with us while you were in Bandung and also for having time to leave us a comment on TripAdvisor site. It is a pleasure to give our guest a memorable experience while staying with us. We do appreciate to your comment. If there any any more comment or maybe reservation please contact me by email to yuki.yuliawan@banana-inn.com. Regards, Yuki Yuliawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erica wrote a review Dec 2021
3 contributions1 helpful vote
Good food and excellent service from natasha food beverage ... everything okey and location strategis thank you banana inn hotel. Im very satisfied to stay here and we will back soon... thank you very much
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from yuki yuliawan, General Manager at Banana Inn Hotel & Spa
Responded Dec 25, 2021
Hello There, Warm greetings from Banana Inn Hotel & Spa Bandung, Thank You for staying with us at Banana Inn Hotel & Spa while you and your family were in Bandung. Such a pleasure to have have you here. It is more than anything to hear that you had a memorable moment with us. Your next visits are kindly awaited. If there are any more comments, questions or maybe reservation please do not hesitate to contact me by email to yuki.yuliawan@banana-inn.com. Regards, Yuki Yuliawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
primaresya wrote a review Dec 2021
Bekasi, Indonesia196 contributions22 helpful votes
+1
Nice hotel, great location in Setiabudhi. Close to Bakmi Gacoan and Daarut Tauhiid, Bandung. Easy to find food, supermarket, ATMs, Banks. The breakfast is yummy, just don't be late to come to the restaurant or you'll run out of delicious meal. After Or during breakfast, you can go swimming. The room is spacious, it has minibar fridge that you can use to keep food.
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Date of stay: October 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from yuki yuliawan, General Manager at Banana Inn Hotel & Spa
Responded Dec 25, 2021
Hello There, Warm greetings from Banana Inn Hotel & Spa Bandung, Thank You for staying with us at Banana Inn Hotel & Spa while you and your family were in Bandung. Such a pleasure to have have you here. It is more than anything to hear that you had a memorable moment with us. Your next visits are kindly awaited. If there are any more comments, questions or maybe reservation please do not hesitate to contact me by email to yuki.yuliawan@banana-inn.com. Regards, Yuki Yuliawan Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alle K wrote a review Dec 2021
5 contributions
Banana Inn hotel is a good hotel in Bandung, good services, the hotel is very clean and cool, the food was good , the location was strategic, if I’m going to bandung I will stay in banana inn hotel hehe
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Date of stay: December 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from yuki yuliawan, General Manager at Banana Inn Hotel & Spa
Responded Dec 8, 2021
Hello There, Warm greetings from Banana Inn Hotel & Spa Bandung, Thank You for staying with us at Banana Inn Hotel & Spa while you and your family were in Bandung. Such a pleasure to have have you here. It is more than anything to hear that you had a memorable moment with us. Your next visits are kindly awaited. If there are any more comments, questions or maybe reservation please do not hesitate to contact me by email to yuki.yuliawan@banana-inn.com. Regards, Yuki Yuliawan Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$19 - $39 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banana hotel bandung, banana inn hotel and spa
LOCATION
IndonesiaJavaWest JavaBandung
NUMBER OF ROOMS
92
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Frequently Asked Questions about Banana Inn Hotel & Spa
Which popular attractions are close to Banana Inn Hotel & Spa?
Nearby attractions include Villa Isola (0.2 miles), Blossom Factory Outlet (0.6 miles), and Garasi Opa (0.6 miles).
What are some of the property amenities at Banana Inn Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Banana Inn Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Banana Inn Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Banana Inn Hotel & Spa?
Conveniently located restaurants include Puri Bambu, The Heritage Kitchen & Gallery, and My Little Kitchen (MYLK).
Are there opportunities to exercise at Banana Inn Hotel & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Banana Inn Hotel & Spa have airport transportation?
Yes, Banana Inn Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Banana Inn Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Banana Inn Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Banana Inn Hotel & Spa?
The staff speaks multiple languages, including Indonesian and Malay.
Are there any historical sites close to Banana Inn Hotel & Spa?
Many travelers enjoy visiting Ereveld Pandu Dutch Cemetery (2.6 miles), Gedung Gas Negara (3.7 miles), and Swarha Building (3.9 miles).