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Grand Serela Setiabudhi

#40 of 215 Hotels in Bandung
Certificate of Excellence
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Grand Serela Setiabudhi
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386 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

It has been a great experience with the hotel, the staff are friendly and very helpful, felt welcomed. Food are great. Surely will visit again Location are walking distance to Rumah Mode and Ayam Goreng Suharti. Be sure to only take Blue Bird Cab for safety reasons.

Helpful?
Thank W1476ULsyeda
Andrian S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Respective Guest W1476ULsyeda, Warmest Greeting From Grand Serela Setiabudhi. Thank you for sharing your perspective on your stay at Grand Serela Setiabudhi recently. We are glad knowing you enjoyed staying with our service. Your satisfaction is our pride and we will always strive to provide a high quality product as well as value for our guests. We will waiting... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Since early 2010, I've been traveling to Bandung in every couple a weeks, that makes me had a lot experience about almost every fine Hotels in Bandung. But since I know Grand Serela, I decide to stay there every time I traveling to Bandung unless it's fully booked of course.. The reason is every time I stay in Grand Serela... More 

Helpful?
Thank Santi W
Andrian S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Mrs. Santi W, Warmest Greeting From Grand Serela Setiabudhi. First of all, I would like to say thank you for staying with us and also taking your time to give hotel review on TripAdvisor. We are glad knowing you enjoyed and love staying with our service. We enjoyed serving you, and it was such an honor having you here... More 

1 review
5 of 5 stars Reviewed July 13, 2016 via mobile

Its was nice and comfortable hotel, i think the breakfast was delicious too, i was enjoyed, but i got a litlle trouble with hot spring water instalation there, but that was solved, when i asking to room service, i helped by ms melinda kusuma wardani from GRO, she so kindest and helpfull, good luck to grand selera and the crew,... More 

Helpful?
Thank didiet a
Andrian S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Mr. didiet a, Warmest Greeting From Grand Serela Setiabudhi First of all, I would like to say thank you for staying with us and also taking your time to give us hotel review on TripAdvisor. We are glad knowing you enjoyed and love staying with our service. thanks God your hot water problem was solved, we have inform to... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 11, 2016 via mobile

Nice hotel in good location in bandung, nice tasty buffet breakfast, friendly staff whos always have a good and clearly information when we asked. Most of the time we have asked to GRO, and they are really friendly. For sure that we will come back again.

Helpful?
Thank MMVerhagen
Andrian S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Respective Guest MMVerhagen, Warmest Greeting From Grand Serela Setiabudhi. First of all, I would like to say thank you for staying with us and also taking your time to give hotel review on TripAdvisor. We are glad knowing you enjoyed and love staying with our service, We enjoyed serving you, and it was such an honor having you here... More 

Level Contributor
11 reviews
3 hotel reviews
1 of 5 stars Reviewed July 5, 2016 via mobile

The best part and the only reason i choose this hotel was the location. I am aiming for the rumah mode and lembang. Which is place are strategic for both criteria and it is 4 star hotel (supposed to be) I ordered 2 night of the best class room on this hotel (Grand deluxe king size room) which mine was... More 

Helpful?
Thank Albert H
Andrian S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Mr. Albert H, Warmest Greeting From Grand Serela Setiabudhi Hotel. First of all, I would like to say thank you for staying with us and also taking your time to give us review on tripadvisor. However, having heard your stayed was not meet your expectation, on behalf of management i would like to apologize, all your comment will become... More 

1 review
4 of 5 stars Reviewed July 2, 2016 via mobile

Good service, nice room. Especially miss Melinda as a GRO. Maybe, I'll be back to stay there. I would like to inform all my friends if they need to stay in Grand Serela Setiabudi Bandung. But, I am glad to say the breakfast meal is not so good. I hope it will be better in the future.

Helpful?
Thank Marco J
Andrian S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Mr. Marco J Warmest Greeting From Grand Serela Setiabudhi Hotel. First of all, I would like to say thank you for staying with us and also taking your time to give hotel review on TripAdvisor. We are glad knowing you enjoyed and love staying with our service, but also I want to apologize regarding your breakfast experience, it will... More 

Malaysia
1 review
5 of 5 stars Reviewed June 14, 2016 via mobile

Service and room condition pretty much good.Only problem we had was heater,wasn't really hot.. But once they look into it was really good though. Breakfast was really good and servants being so humble all the time..Thanks for the service grand Serela.

Helpful?
Thank laly090594
Andrian S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear laly090594, Warm Greeting From Grand Serela Setiabudhi. Thank you for sharing your perspective on your stay at Grand Serela Setiabudhi recently. We are glad knowing you enjoyed staying with our service. Your satisfaction is our pride and we will always strive to provide a high quality product as well as value for our guests. I do hope that you... More 

1 review
3 of 5 stars Reviewed June 9, 2016

The room is not up to the standard for the price charged and in need for some renovation. The sound proof wasn't too good especially in the mornings when children were running around screaming & crying! However, the friendliness and courteous staff made up for my 2 nights stay especially Melinda who communicated in English with me during my breakfast... More 

Helpful?
Thank Cho C
Andrian S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Respective Guest Cho C Warmest Greeting From Grand Serela Setiabudhi Hotel. First of all, I would like to say thank you for choosing our hotel on your trip to Bandung and also taking your time to give us hotel review on TripAdvisor, also I would like to apologize for your inconvenience while you stayed at our hotel regarding to... More 

Dallas, Texas
Level Contributor
126 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 404 helpful votes
3 of 5 stars Reviewed June 1, 2016

The thing that I liked best about this hotel was that it's located in a comfortable community, and it's walkable. In fact, there is a really cool Japanese shop a short walk down the road from Grand Serela, where you can buy interesting snacks and novelties. Aside from its charming location, the hotel itself isn't all that special. The rooms... More 

Helpful?
Thank Texonesian
Andrian S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Respective Guest Texonesian, Warmest Greeting From Grand Serela Setiabudhi. First of all, I would like to say thank you for staying with us and also taking your time to give us a review about our hotel. Hotel neighborhood are one of our strenght point, but we really apologize about our room condition that in your perspective are not meet... More 

Malaysia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 18, 2016 via mobile

The hotel was ok-ok, rooms were big but were on a darker side. Suggest that more lights be installed or use white lights. We had 2 deluxe rooms which said would come with fridge and i pre-confirmed this with the Manager via email. However, when we arrived, both rooms had no fridge, phone was not working so i had to... More 

Helpful?
Thank sejaljm2016
Andrian S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Respective Guest sejaljm2016 Warmest Greeting From Grand Serela Setiabudhi. First of all, I would like to say thank you for staying with us and also taking your time to give us a review about our hotel. However, having heard your stayed was not meet your expectation, on behalf of management i would like to apologize, We will evaluating and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Free Breakfast
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Grand Serela Setiabudhi Hotel is one of Member Kagum Group Hotel Management. Jl Hegarmanah 15-19 Bandung Eqquiped with 99 rooms, swimming pool and fitness center, massage and spa. Offers an intriguing experience trough out your stay. ... more   less 

Additional Information about Grand Serela Setiabudhi

Address: Jln. Hegarmanah 9-15 | Near With Shoping Center Rumah Mode & Cihamplas Shoping Center, Bandung 40141, Indonesia (Formerly Grand Seriti Hotel)
Location: Indonesia > Java > West Java > Bandung
Price Range: $31 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Serela Setiabudhi 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Grand Seriti Hotel
Hotel Style:
#4 Business Hotel in Bandung
#23 Spa Hotel in Bandung
#25 Luxury Hotel in Bandung
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