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Alaya Resort Ubud

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#46 of 192 Hotels in Ubud
Certificate of Excellence
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Alaya Resort Ubud
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1,693 Reviews from our TripAdvisor Community

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Showing 1,335: English reviews
Hertfordshire, England
Reviewed October 1, 2016

We stayed two nights here. Well appointed room, although lighting was a bit too atmospheric, nice grounds, good menu selections and situated well within Ubud for seeing the town. Lovely setting for a nice quiet pool with a poolside bar. I had a spa and massage treatment, which was the best I have ever had, pure indulgent luxury and a...

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Helpful?
Thank ItCouldBeYou
AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

Dear ItCouldBeYou, Greetings from Alaya Resort Ubud. Thank you for a superb review with a wonderful heading “Deserves its 5star rating” I am so glad to know that you have enjoyed the entire stay from the beginning until you have left the resort with an unforgettable memory. By this review, this is another reason for me to proud of my...

London
Reviewed September 30, 2016 via mobile

We stayed at the Alaya as a base for exploring Ubud. The hotel was good, the restaurant was served good food for lunch and dinner and was reasonably priced. Breakfast was also good with a fruit platter and bread basket (toast and pastries) served automatically and you can also choose from various other options. The bed was very comfortable, probably...

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Thank J-FED1209
AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

Dear J-FED1209, Greetings from Alaya Resort Ubud. Thank you for choosing to stay with us and for giving us the opportunity to craft memorable experience for you. Thank you as well for the compliments you gave on the service, the facilities offered, as well as the as the food. I also thank you for your feedback regarding the service by...

Reviewed September 29, 2016 via mobile

We stayed at the Alaya Ubud recently and we were blown away by the luxury and friendly staff. We were very well taken care of and always greeted with a warm welcoming smile. The room was exceptionally clean and the evening turn down service was fantastic. Fresh bottles of water every day and an exotic fruit bowl on arrival. The...

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Thank Caroline C
AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

Dear Caroline C, Greetings from Alaya Resort Ubud. Thank you for taking the time to share your experience with us on TripAdvisor. I am most delighted to learn that you had a wonderful experience at our resort and had a chance to enjoy all facilities and services we offered. Total guest satisfaction is our utmost priority and thank you for...

Reviewed September 29, 2016

CONS - Price is extremely high for the conditions and services provided - The resort was still under construction - The Garden / pool area quite poor - Reception basically almost in the open street, barely could hear and understand any discussion - Our room had a terrace with a view over the garbage thrown away in something that once...

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1Thank Audia J
AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

Dear Audia J, Greetings from Alaya Resort Ubud. I am very much appreciate your comments regarding your stay at the Alaya Resort Ubud. It is always a pleasure to receive the feedback. Your feedback will certainly be taken into consideration when future refurbishment will be planned. We have well noted all your concerns and will follow up accordingly with related...

Reviewed September 29, 2016 via mobile

Very friendly staff who always go the extra mile for you. When we first got to our room we was completely blown away, has a bath tub in the middle of the room, very clean, great decor and a balcony. Also had a personalised touch with a greeting letter. Room gets cleaned twice a day, and staff are very sweet....

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Thank Rajpreet S
AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

Dear Rajpreet S, Greetings from Alaya Resort Ubud. Thank you for your wonderful review at Tripadvisor regarding your recent stay. I am so delighted to know that you impressed with the service we offer, the resort’s ground, the cuisine and that you had a chance to enjoy the facilities. Your positive comment made me proud of my dedicated team who...

Singapore, Singapore
Reviewed September 29, 2016

We had a 3 nights' pleasant stay at Alaya Resort Ubud, whereby we are always attended by attentive hotel staff. However, we would like to feedback that the room's air con is not cold enough even though we adjusted the room temperature to 19 degrees.

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Thank rebek1808
AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

Dear rebek1808, Greetings from Alaya Resort Ubud. Thank you for your kind words and the time you took to share your experience with us. It is great to hear, that you have a pleasant stay with us. Also thank you for your complimentary upon my team, I am proud of them who made your experience special. On the other hand,...

Reviewed September 28, 2016

We had a large room that is always clean. Staff were really friendly and helpful. A good location easy access to restaurants,yoga barn and Monkey forest. Theres a taxi stand in front which is a bonus.

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Thank Ira C
AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

Dear Ira C, Greetings from Alaya Resort Ubud. Thank you for your short and meaningful review at Tripadvisor regarding your recent stay at our resort. I am glad to learn that you have memorable experience at Alaya Resort Ubud and you were enjoyed our resort and its facilities and location. On behalf of my entire team, we are looking forward...

Jakarta, Indonesia
Reviewed September 25, 2016 via mobile

My room was located on their new extension building at the 5th floor this location was perfect as it quite far from the main road in between there is a beautiful rice paddy, you will feel tranquil, you wont hear any noise from the street, you will get the beautiful view as well and by the time you want to...

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1Thank Santos, Theo Mr S
AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

Dear Santos, Theo Mr S, Greetings from Alaya Resort Ubud. Thank you for your kind time to review at Tripadvisor regarding your recent stay at Alaya Resort Ubud. I am so honored that you were enjoyed our resort and its facilities, cuisine, and service we offer. I also thank you for your complimentary words upon my team, I am proud...

Reviewed September 25, 2016 via mobile

Alaya Resort Ubud is one of a kind. It's a gem in Ubud. We were surrounded by lush rice padi fields, indulged with tasty breakfast and afternoon tea at Petani restaurant, and pampered at Dala Spa. It's located in the heart of Ubud with easy access to restaurants, yoga barn, and nature. Highly recommended!

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Thank Jun C
AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

Dear Jun C, Greetings from Alaya Resort Ubud. Thank you very much for your kind review, I'm so glad to know that we were able to meet your expectations and you were enjoyed our resort and its facilities. Also thank you for your highly recommending the resort to other readers on Tripadvisor. Thank you again for sharing your experience, and...

Guadeloupe
Reviewed September 24, 2016

Almost perfect : large room with nice bathroom (very exotic) Plenty of people to help you A very good restaurant An incredible breakfast A good location, not far from everything A regret : difficult to connect WiFI

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Thank renselme
AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

Dear renselme, Greetings from Alaya Resort Ubud. Greetings from Alaya Resort Ubud. Thank you for your kind words and the time you took to share your experience with us. It is great to hear, that you have enjoyed your stay with us particularly the service, facilities, and cuisine we offer. We really appreciate your positive comments and that you have...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in downtown Ubud, Alaya Resort Ubud meets the needs of international travelers as a modern interpretation of Bali’s local building culture through the combination of indigenous materials, imbued with the essence of ancient Ubud. It features 60 tastefully-appointed rooms, Petani restaurant specialising in cuisine from around the Indonesian archipelago and award-winning DaLa Spa. ... more   less 

Additional Information about Alaya Resort Ubud

Address: Jalan Hanoman, Ubud 80571, Indonesia
Location: Indonesia > Bali > Ubud
Price Range: $122 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Alaya Resort Ubud 5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Alaya Resort Ubud Bali
Hotel Style:
#39 Luxury Hotel in Ubud
#41 Spa Hotel in Ubud
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Questions & Answers

Here's what travelers have asked, with answers from Alaya Resort Ubud staff and other travelers.
56 questions
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Washington DC, District of Columbia
Jakarta, Indonesia
Melbourne, Australia

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Questions? Get answers from Alaya Resort Ubud staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask, insist, on a room that is not noisy. Upper floors, in the back, are better.”
 of 5 bubbles Nisanity23, 6 days ago | Read review
“Best views, if possible, it's better to eat at this restaurant, because good tasty 😋”
 of 5 bubbles ドリカム大好き, 1 week ago | Read review
“Ask for a high floor above the gym for a great view of the sunrise and trees.”
 of 5 bubbles paulaM3234YN, 1 week ago | Read review
“lower floor pool rooms are great”
 of 5 bubbles thetravellerman, 2 weeks ago | Read review
“Superior service”
 of 5 bubbles 599marcv, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question