Visited April/May 2019 Resort was very clean, nicely decorated; staff were friendly and attentive; service was prompt; location was peaceful, restorative, relaxing. Would like to return and stay there again.
This is our second time staying at the Alaya and it was as wonderful as always. Not only is it 5 minutes walk from the Yoga Barn, the staff, rooms, beds (we bought the same Spring Air mattress after staying here last year) and pool area is fabulous.
My husband and I stayed 4 nights at Alaya during part of our honeymoon and it was AMAZING. The staff kindly gave us a free upgrade when they found out we were on our honeymoon! The suite was so spacious and comfy. I loved the huge bathroom, which had a big shower and a hot tub in the middle. We also had a serene balcony. The breakfast was so delicious, you could either grab breakfast at the buffet or order a breakfast meal from a menu (surprisingly we liked this more than the buffet). So many people i know who have been to Bali complained about hotel breakfasts, but for us we looked forward to it every morning! We came late once and the staff was super nice about it and didn’t mind at all. The staff are so so accommodating, always willing to help, always smiling and asking us if we need anything. And the location! Perfect! You walk out onto the street and you find a bustling main street with cafes, restaurants, gift shops, massage parlors and everything. You walk back into the hotel and suddenly you’re in a calm relaxing oasis. So many small things that make this place feel so special. Upon arrival we were greeted with cold towels and drinks, every day there is afternoon tea at the lobby (free), they sent us a complimentary cake for our honeymoon, they offer a photo session (we missed ours and still regret it!), the shampoos conditioner soaps are all custom make, smell fabulous and can be purchased Thank you so much Alaya! Our honeymoon wouldn’t have been the same without you. …
We have stayed for 5 days in 2019 and we were very pleased to be there. Especially afternoon teas and desserts were amazing and surprised us every day. Breakfasts were also so delicious. Hotel personal were too much kind, helpful and they were always smiling. This hotel is placed at center of ubud and 300mt far from Monkey Forest. If you rent a motorbike you can reach to anywhere in Ubud. Besides i would like to recommend Bebek Bengil restaurant, which is near to Alaya Resort for a fine dinner.
Stayed here for 3 nights up-graded on arrival room very nice Breakfast ok but as there wasn't many in the hotel had all our breakfast meal made to order Not good walkways from our room to the reception Pool area was good and the pool was warm like all the others but not many round the pool area