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Bhuwana Ubud Hotel

Jl. Pengosekan, Br. Kumbuh, Ubud 80571 Indonesia
13% less than usual
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Guests1 room, 2 adults, 0 children
Traveler (433)
Pool & Beach (87)
Room & Suite (87)

About

#118 of 262 hotels in Ubud
Location
Cleanliness
Service
Value
Inspiring Place for a Better Life
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Outdoor pool
Free breakfast
Free shuttle or taxi services
Conference facilities
Meeting rooms
Free internet
Wifi
Internet
Restaurant
Swimup bar
Breakfast buffet
Poolside bar
Airport transportation
Shuttle bus service
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Air conditioning
Private balcony
Room service
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
408Reviews
11Q+A
49Room tips
Traveler rating
  • 172
  • 162
  • 56
  • 14
  • 4
Time of year
Traveler type
Language
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Popular mentions
Was not worth the money at all. Not impressed with the bathroom, the overall cleanliness. Mattress terrible. I paid $140 SGD for two nights, and all I could think of was how much of a waste of money it was.
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Review collected in partnership with this hotel
+1
This place does not look as good as it was advertised on the website.. photoshop?? Very outdated. Cleanliness is subpar. Stains on the bedsheets!! Breakfast is ok.... Does not sell/allow alcohol or smoking anywhere on the premises, this was not written anywhere on the website. Far from the main centre but they have a shuttle bus that runs every 2 hours .. Overall average stay. Would not recommend. Not a 4 star resort.
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Response from candrawatiputu, General Manager at Bhuwana Ubud Hotel
Responded 4 weeks ago
Dear Lauren First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. Regarding the picture we appear the real image on our website nor using the photoshop. The drone picture looking as aerial view is the real image as you can see the green area because of our garden full with the vegetation. Regarding doesn't sell alcohol and no smoking already mentioned at facilities also , you might check in detail for this and also all previous reviews also mentioned about all these matter. Cleanliness is also the first priority as we never allow our house keeping staff for doing this. we will check again for your review at the field.Thank you for all your detail review and we wish you can give us a chance to earn back your trust, I can assure you that your stay will be enjoyable and I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of
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Spa services were not upto the mark. Person attending was going out for most of the time during the service. for 3 hours service, 1 hour, i was left alone. Plus, hair spa was horribly bad. Poured hot oil for 15 mins and then washed off just once, without proper removal of oils. Had to wash myself again.. Not relaxing at all!!
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Review collected in partnership with this hotel
Response from candrawatiputu, General Manager at Bhuwana Ubud Hotel
Responded May 22, 2019
Dear Ms Jatabeda, Thank you for your review and bring all detail to us.We had checked to our spa theraphis for all this detail reviews however she did't left alone you 1 hour,she let the masker dry in the face in around 15 minutes only.However,thank you for all your review,and looking forward to welcome you at future. Kind Regards Candra
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The hotel staff were friendly and cooperative. However, the owner was less than helpful. We came as a school and had requested all the student were roomed in the same area - this did not happen. When asking for support she was unfriendly, rude, and not welling to support or even listen. The hotel was facilities were perfect for a get away. The rooms were clean, the rooms were tidy, and the food was great.
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Response from candrawatiputu, General Manager at Bhuwana Ubud Hotel
Responded May 22, 2019
Dear Mr.Alasdair, Thank you your review and bring all this detail to us. However dealing with guest who just yealing and blaming without checked for the misscommunication betwen guest and agency is the hard thing we can deal with. We keep trying our best to serve you and even end up for this review. Thank you for your great support and looking forward to welcome you at future. Regards Candra
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I recently spent 10 blissful days at this hotel with my husband and a friend. The staff constantly went above and beyond to make our stay amazing. The staff are so friendly, helpful and kind. The hotel is very comfortable and the setting is beautiful! The food was great, the spa was fantastic and the poolside - dreamy!
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PRICE RANGE
$44 - $86 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliGianyar RegencyUbud
NUMBER OF ROOMS
40
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