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Abirama Ubud Villa

Banjar Dukuh, Desa Kendran, Ubud 80571 Indonesia
Traveler (128)
Room & Suite (13)
Dining (6)

About

#165 of 256 hotels in Ubud
Location
Cleanliness
Service
Value
Abirama Ubud Villa is perched on Ubud hills side, surrounded with holy Petanu River and lush tropical rain-forest gives a relaxing vibe. Located only ten minutes drive from Ubud center, this enchanting four star boutique resort is designed in complete harmony with nature. Decorated with ancient Bali’s story photograph on the wall creates a real Bali ambiance. The cozy and quiet surrounding by the rain-forest would be very suitable for those who are older than 15 years old to celebrate a romantic moment At Abirama Ubud Villa, where the Ubud life Secret discovered and romantic love story created, with the genuine Balinese hospitality.
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Property amenities
Pool
Room service
Free parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Airport transportation
Breakfast Available
Concierge
Laundry Service
Shuttle Bus Service
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Room features
Air conditioning
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Great View
76Reviews
4Q+A
6Room tips
Traveler rating
  • 47
  • 14
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Popular mentions
Dirty pool. Dirty shower area. Dust in some furniture. Some staff not friendly. And the funny is, in the evening one of the staff call and asked "what time you will check out?" And I asked "Can we late check out?" "No!" So, why they asked? Very rude. Breakfast very poor. Our worst stay in Bali. Not recommeded.
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Pool side personnel stay This hotel was really awesome Menu is nice even for vegetarians The area around is refreshing Staff and services were great Personal time Poola is nice Nicely built Intelligently designed
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Thank You for all staff abirama ubud , they are very kind and show great hospitality ... Thank You for Good answer and make me want to visit again soon. .... Beautiful rooms with private pool at an affordable rate., it was good floating breakfast and nice services . ,i loved it
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Very far away place with no other facilities in the vicinity. Not worth to stay with family, very secluded & expect the opposite of luxury. Two small bottles of water provided per day & if you ask for more water you need to pay a hefty sum.Staff is very discourteous, rooms are not cleaned well inspite of informing. Never seen any hotel or resort, having limitations to serve breakfast. You are expected to fill forms for ordering breakfast everyday & you get the same option. You can either order American, Continental or Indonesian breakfast (any one). A fly found in pancakes & when the chef was informed, he gave a so called "free pancake", but they came running behind us at the time of checkout, saying we need to pay for the extra pancake we ordered..disgusting! Defective sanitarywares, faulty bathtubs, no running hot water due to frequent power failures & the list is endless. Total blackout one of the nights & what you get is just 1 candle & a matchbox & the staff clueless about the powerbackups. Highly recommend not to waste your money staying at a better resort which is value for money.
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Response from AbiramaU, Front Office Manager at Abirama Ubud Villa
Responded Jan 27, 2019
Dear Mr./s. Khyatis324, Warmest greeting from Abirama Ubud Villa, Thank you for sharing your feedback and addressing your concern about the different points highlighted in the comment and our sincere apologies for not being able to exceed your expectations. Please rest assured that we will take immediate action to rectify these issues and enhance furthermore the offerings and areas of concern. Once again, thank you very much for sharing your feedback with us and we sincerely hope the above incident did not tarnish your overall impression. In the meantime, we look forward to welcoming you back in the near future. Sincerely Yours, Desi Asst. Front Office Manager
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This is the worst hotel/ resort I have ever stayed in my life.when you book a luxury resort your expectations are always high but this resort would show you the other side of luxury and Im sharing my experience of this resort in pointers to give you a better picture- 1- If you have habit of drinking ample amount of water to keep yourself hydrated then please carry your own water bottles or look for any alternative at your own- AS THEY DONT PROVIDE MORE THAN 2 SMALL WATER BOTTLES. Even a 2 star hotel gives free water bottles. 2- If you have habit of taking your meals after 10 pm then please get something packed from outside or keep dry food stock with you or have it before 10 pm- AS THEY DONT PROVIDE FOOD & BEVERAGE AFTER 10. 3- Breakfast - The most iconic scene we had faced. If you are thinking you'll have full lavish displayed buffet with all food choices then let me take you to reality that you have more options at home for breakfast than this LUXURY RESORT. If you are 2 people staying there, you will be served same breakfast. Eg if you have ordered for sunny side omelette then the other person will also get the same omelette. You cant order any other egg preparation for free (of course you can pay extra and have). You cant order the food twice not even a glass of juice, so for a person with good appetite its a chance to reduce weight (laughing). The icing on the cake is- if you want to make any complaint, YOU CANT MEET THEIR MANAGER and no one will come to listen to your problem. You yourself has to go to the reception to tell them which again is of NO USE. 4- Room- We spent almost INR 20K for 2 nights to have some privacy. But the guest in our adjacent room were so loud that we heard every word clearly. The only good part is their rooms are clean. We didnt got the feeling of LUXURY at this resort for a single second. It was all wastage of money. I would NOT recommend this property to anyone.
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Response from AbiramaU, Front Office Manager at Abirama Ubud Villa
Responded Nov 29, 2018
Dear Mr./s. Nomadictravelling, Om Swastaystu Warmest greeting from Abirama Ubud Villa I would like to personally thank you for choosing our villa for your holidays and for sharing your candid feedback and preferences on your Tripadvisor blog. I always value constructive feedback from our guests as it is a great opportunity indeed for future improvement and potential enhancements in either our offerings or processes. I am sorry to hear about your described experience during your recent stay with us. Drinking water that includes in your booking actually only 2 bottles/ day that we provide in the room medium size of Indonesian drinking water. But also, we are always allowed all of our guest who bring their own drinking from outside of the villa. we have also double check to the guest staff that the housekeeping did give you more than 2 bottles. Regarding of 24 hours restaurant or food room service is not available due we are a small company with only 15 rooms, so thats we open the restaurant 07.00 am and closed at 23.00. For bigger company/property that has more than 40 unit rooms might be will provide 24 hours food service. But definitely, we do have 24 hours service for housekeeping, reception and security who are always available to assist our guest. Again due to we are a small property, buffet breakfast is not available, we have ala carte menu. For bigger property that has more than 40 units rooms might be will provide buffet breakfast. Food quality and served freshly just after cooked is our priority concern. Regarding of the menu, the guest may choose any kind of breakfast totally shouldn't be the same like partner has chosen. the menu that we have are American, Continental, Indonesian and Vegetarian breakfast. Our restaurant staff did give you some extra breakfast already during your stay with us. Extra juices, breads or slice tropical fresh fruits is available to any of our guest based on request. Our sincerest apologies that manager was not available when you asked to meet with in the evening time to discuss about drinking water, but the reception staff did call the manager and inform everything happened so the manager told staff to give you extra water bottles for free. Abirama Ubud Villa is once of Luxury Villa for it's type of accommodation. We provide beautiful modern clean rooms and bathroom additionally has private pool with low price. Once again, thank you very much for sharing your feedback with us and we sincerely hope the above hotel's rule did not tarnish your overall impression of the hotel. In the meantime, we look forward to welcoming you back in the near future. Sincerely yours, Desi Asst. Front Office Manager
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PRICE RANGE
$64 - $133 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliGianyar RegencyUbud
NUMBER OF ROOMS
15
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