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Puri Garden Hotel & Restaurant

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Puri Garden Hotel & Restaurant
Puri Garden Hotel & Restaurant
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273 Reviews from our TripAdvisor Community

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Showing 223: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I had the unfortunate experience of staying in the Puri Garden hotel for three nights. While the pictures online look inviting, I can assure you that the hotel does not live up to the expectation of the pictures. On day one much to my horror I noticed the toilet was leaking dirty water (smelt rancid), I proceeded to ring reception... More 

Helpful?
1 Thank Aedin R
Puri G, Operational Director at Puri Garden Hotel & Restaurant, responded to this review

Dear Aedin R, Warmest greetings from Puri Garden Hotel Ubud - "Heritage sanctuary resort" Thank you so much for your time to write a review regarding your stay at our hotel and apologize for any inconvenience caused by the leaking water in your bathroom. The staff have informed the management regarding your concern and room condition. The staff and our... More 

Jakarta, Indonesia
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

After spending few days in Seminyak and kerobokan areas, we then spent few days in Ubud. We booked this hotel for three nights. It's not a big hotel with many facilities and staff but I and my wife loved the Balinese atmosphere and calm environment. The reception staff were really friendly and have good english communication skill, very helpful too.... More 

Helpful?
Thank jamesardian1
Puri G, Operational Director at Puri Garden Hotel & Restaurant, responded to this review

Dear Jamesardian, Warmest greetings from Puri Garden Hotel & Restaurant - " Heritage Sanctuary Resort" Thank you very much for sharing your great experience staying at Puri Garden Hotel Ubud on tripadvisor. As you may see that the staff and management are now making many improvement in the quality of service and products provided in Puri Garden so that guest... More 

Jakarta, Indonesia
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We knew this lovely hotel based on recommendation by a friend who have been stayed for a couple of time. We liked the calm Balinese atmosphere which can be felt once we entered the hotel lobby. The staff greeted us nicely and handled our check in properly. All of the staff were really friendly and done their job very well.... More 

Helpful?
Thank Allan h
Puri G, Operational Director at Puri Garden Hotel & Restaurant, responded to this review

Dear Allan, Warmest greetings from Puri Garden Hotel - "Heritage sanctuary Resort" Thank you so much for sharing your great experience on Tripadvisor regarding your satay in Puri Garden. Glad to hear that your stay was enjoyable and the quality of service delivered by our staff have met your expectation. We always trying our best effort to make an innovative... More 

Jakarta, Indonesia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I and wife spent three nights in this hotel based on recommendation from my friend who have been stayed for few times. The first impression of the hotel was amazing, friendly staff who greeted and welcomed us upon our arrival. Check in time done smoothly and our room was stunning and really clean. We booked deluxe rice paddy room that... More 

Helpful?
Thank liemjhonny8
Balen, Belgium
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Our first impression of this hotel wasn't that bad. It has a nice atmosphere, a small, but lush garden surrounding the pool, and the rooms (front side) were small but with beautiful furniture. However, the bathroom spoiled that impression. It needed a thorough cleaning, or even a renovation. With a shower head located at a about 1.20 m (4 ft)... More 

Helpful?
Thank Ann V
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 30, 2016

Horrible experience here, first room shower head was broken and toilet was running constantly asked to change so they moved us, room was full of mould on walls and ceiling, hole in roof water leaking through, huge holes in corridors of hotel all leaking and about to collapse any time now, shower was so dirty it was discusting, view was... More 

Helpful?
1 Thank 1jen8888
Level Contributor
2 reviews
3 of 5 stars Reviewed June 27, 2016 via mobile

I'm sure this place has higher rating because of the staff. Typical of Ubud and Bali in general, the staff was super sweet and completely accommodating. Clearly the best thing about the hotel. The building and grounds are beautiful and reasonably well maintained, but the rooms need repairs. It's showing its age and not gracefully. I suspect that who ever... More 

Helpful?
Thank David S
Singapore, Singapore
Level Contributor
103 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed June 14, 2016 via mobile

The four nights at Puri Garden wasn't most memorable. The pool and garden look lovely. The staff are friendly and try to be helpful. My room (deluxe padi view) is spacious. However I don't like the feel of the room. I paid slightly more for this room, thinking I would have a panoramic view of the padi. I was obviously... More 

Helpful?
1 Thank Bintangkechil
Rotterdam, The Netherlands
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 16, 2016

The lovely thing about Puri garden is the garden. It looked so tropical and beautiful with trees, palms and huts and some beatiful decorations. The swimming pool was very nice too, although the water could have been a little cleaner. There were sometimes quite a few mosquitos in the bedroom, but there is a mosquito net around the bed for... More 

Helpful?
Thank RashnaDoerga
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 9, 2016 via mobile

We stayed in this hotel for two nights. Location good,walking distance to the monkey forest. Rooms were kind of clean,but we had small ants in bathroom. Food was aweful,wifi kept disconnecting,pool area not clean, you dont want to swim in the pool.the price is absolutely not adequate for what u get.

Helpful?
1 Thank martinamF7716RI
Questions? Get answers from hotel staff and past guests. Ask a question

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Deluxe Double Room (27)
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Deluxe Rice Paddy Room (29)
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Junior Suite (27)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Puri Garden Hotel & Restaurant is ideally located in the heart of Ubud village and only 75 minutes from the airport. 27 rooms provided with typically of Balinese architecture and complete modern facilities and room amenities. all rooms overlook to the swimming pool and lush tropical garden view. Scenic rice field scenery and contiguous temple are closed at the back of the hotel. Each rooms facilitated with air condition, TV, Fridge - mini bar, complete room amenities, tea and coffee,free 2 bottles of mineral water,free wi-fi, free parking, etc. Puri Garden Restaurant attached to the hotel that served for breakfast, lunch and dinner with variety of local cuisines, western, vegetarian, light and pasta. Other hotel facilities are Wine and Liquor shop, tour service, doctor/ clinic on call, massage (on request), Safety deposit box, Laundry, Room Service, hot and cold running water, etc. ... more   less 

Additional Information about Puri Garden Hotel & Restaurant

Address: Jl. Raya Pengosekan, Ubud 80571, Indonesia
Location: Indonesia > Bali > Ubud
Price Range: $31 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Puri Garden Hotel & Restaurant 3*
Number of rooms: 27
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Also Known As:
Puri Garden Hotel And Restaurant
Hotel Puri Garden
Puri Garden Hotel & Restaurant Ubud, Bali
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