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Segara Village Hotel

Jl. Segara Ayu, Sanur, Denpasar 80030 Indonesia
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Traveler (2004)
360
Panoramas (28)
Pool & Beach (468)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#5 of 16 resorts in Sanur
Location
4.5
Cleanliness
4.4
Service
4.4
Value
4.1
Well established beachfront resort in northern Sanur will shortly complete a major renovation to re-position to four star plus rating. Five distinct village room areas, each with its own layout and character are set amidst 6 hectares of lush tropical gardens. Two swimming pools and an array of recreational activities provide ample opportunity for pure relaxation or an activity - oriented holiday for adults and children.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Swimup bar
Poolside bar
Tennis court
Airport transportation
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Indonesian
1,935Review98Q+A100Room tips
Traveler rating
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Popular mentions
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Simon Purdy wrote a review Mar 2024
6 contributions6 helpful votes
Large, comfortable and well equipped rooms Large grounds with 4 pools of various sizes. Beach easily accessible. Service staff at all levels were polite, attentive and friendly, nothing appeared any trouble. Great food. The area around the hotel is easily accessible for shopping, tours and attractions
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
Room Tip: Super comfortable rooms. Quite and no noise after 9pm. Clean, staff super polite. If you have...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Segara Village, Pemasaran at Segara Village Hotel
Responded 1 week ago
Dear Any12345678, Thank you for taking the time to share your experience at Segara Village Hotel. We are delighted that you enjoyed the service and facilities provided throughout your stay with us. Your feedback is invaluable for us, as we are dedicated to delivering a memorable experience for each of our guests and committed to serving you better on your next visit. Thank you for choosing Segara Village Hotel and we look forward to welcoming you back in the near future. Warm Regards, Segara Village Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fiona C wrote a review Mar 2024
3 contributions
+1
We had a wonderful time at Segara Village Hotel. Pools great, plenty of lounge chairs and beautiful water temperature, the back lagoon pool was fairly quiet as the front pool has a kids pool and playground close by. Stunning beachfront location and very central to everything you need. Byrd Restaurant was beautiful for breakfast and we had a specialty dinner one night sitting on a comfy couch watching the sun go down. We stayed in a ground floor deluxe room that was perfect for us. Perfect stay. We will be back.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Segara Village, Pemasaran at Segara Village Hotel
Responded 1 week ago
Dear FionacS8960BH, Thank you for taking the time to share your experience at Segara Village Hotel. We are delighted that you enjoyed the service and facilities provided throughout your stay with us. Your feedback is invaluable for us, as we are dedicated to delivering a memorable experience for each of our guests and committed to serving you better on your next visit. Thank you for choosing Segara Village Hotel and we look forward to welcoming you back in the near future. Warm Regards, Segara Village Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cherie h wrote a review Mar 2024
Wamberal, Australia9 contributions1 helpful vote
Have stayed at Segara on about 4 occasions, but be warned. On the last 2 visits I had valuable clothes stolen. They took the best. One linen skirt ($170) I had just bought vanished before I could wear it. Hotel warns 'lock your valuables', no responsibility etc. Previously 2 nice pairs of pants went missing plus some lines t shirts. Left a very bitter taste. Be warned!
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Date of stay: January 2024Trip type: Traveled solo
Room Tip: Keep your best clothes locked in your suitcases, or leave them at home.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Segara Village, Pemasaran at Segara Village Hotel
Responded 3 weeks ago
Dear 348cherieh, Thank you for sharing your concerns regarding your recent experiences at Segara Village Hotel. We take allegations of theft very seriously, and we want to assure you that we have conducted a thorough investigation into the incidents you described. Our staff members who have access to the rooms adhere strictly to our Standard Operating Procedures (SOPs), which include protocols for ensuring the security of our guests' belongings. Based on our investigation, all staff members have been cleared of any wrongdoing. We also reached out to you directly via email to address your concerns and provided evidence of our investigation findings. We want to emphasize that in our two direct communications with you, we have provided evidence. Therefore, if there are still accusations of theft, we kindly request that you provide evidence to support your claims. As a hotel, we strive to provide a safe and comfortable environment for all our guests. While we deeply regret any inconvenience caused, we must emphasize the importance of timely reporting of any incidents to allow us to take immediate action. Once again, we apologize for any inconvenience you may have experienced, and we appreciate your feedback as it helps us in our ongoing efforts to maintain the highest standards of service and security. Warm regards, Segara Village Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trudi B wrote a review Jan 2024
1 contribution
This was our second time staying at Segara Village. The grounds are beautiful , so lush and green. All the staff are amazing. So friendly and caring. Beautiful room,great pools,the best breakfast. We were celebrating our 30th wedding anniversary. A beautiful cake,fruit basket and card were bought to our room for us. So thoughtful and was really appreciated We will definitely be back
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Segara Village, Pemasaran at Segara Village Hotel
Responded Jan 16, 2024
Daer Trudi B, Thank you for taking the time to share your experience at Segara Village Hotel. We are delighted that you enjoyed the service and facilities provided throughout your stay with us. Your feedback is invaluable for us, as we are dedicated to delivering a memorable experience for each of our guests and committed to serving you better on your next visit. Thank you for choosing Segara Village Hotel and we look forward to welcoming you back to the family in the near future. Warm Regards, Segara Village Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eliza S wrote a review Nov 2023
3 contributions1 helpful vote
Beautiful Resort, stunning gardens. Wonderful staff, shout out to Deary and augus, at the Byrd house restaurant our favourite place to dine. Thank you for making my stay extra special with a suprise birthday cake.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Segara Village, Pemasaran at Segara Village Hotel
Responded Nov 26, 2023
Dear Elizas, Thank you so much for your lovely review! We're delighted to hear that you found our resort beautiful, with stunning gardens. It's great to know that you had a wonderful experience, and we appreciate your kind words about our staff, especially Deary and Augus at the Byrd House restaurant. We're thrilled that we could make your stay extra special with a surprise birthday cake. It was our pleasure to be a part of your celebration. We look forward to hosting you again in the future and creating more memorable moments for you. Warm regards, Segara Village Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hw1270 wrote a review Nov 2023
Gentofte, Denmark30 contributions6 helpful votes
Absolutely fantastic hotel right on the beach. Nice restaurant, very nice large rooms and a fine beach. We where there for 7 nights and it was a joy. The staff is very nice and has good English skills.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Close by restaurant "Soul on the beach" is excellent.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Segara Village, Pemasaran at Segara Village Hotel
Responded Nov 26, 2023
Dear Hw1270, Thank you so much for your fantastic review! We're thrilled to hear that you had an absolutely fantastic stay at our beachfront hotel. It's wonderful to know that you enjoyed our restaurant, spacious rooms, and the beautiful beach. Your kind words about our staff's friendliness and English skills are greatly appreciated. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If you have any special requests or plans for your next visit, please don't hesitate to let us know. Warm regards, Segara Village Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Krisna Adi wrote a review Oct 2023
Kuta, Indonesia2 contributions
The security guy (the big one) is very rude. He gave us a coupon upon arrival, and he didn't tell us what that coupon was for. When we came back to the parking area, he asked for the coupon, and we gave it to him. In a rude way, he told us to check again on the purpose of that voucher. And he mentioned that when we come back further, we have to follow their roles, which he didn't inform us of in the beginning. The way he said it was a disaster, he might have thought that we were just visiting without spending in the resort. The manager should pay extra attention to this matter. Even though the area and ambiance of this resort are good, it's because small things like this happen that can have a big impact on the whole hotel's image.
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Segara Village, Pemasaran at Segara Village Hotel
Responded Oct 15, 2023
Dear Mobile41491570122, Thank you for taking the time to share your feedback about your recent visit to Segara Village Hotel. We deeply regret to hear about your experience with our security staff and sincerely apologize for any inconvenience this may have caused you. Your comments are highly valuable to us, as they help us identify areas where we can improve our guest experience. We want to ensure that every guest feels welcomed and informed about our procedures upon arrival. Our security team follows standard operating procedures (SOP) to ensure the safety and security of all our guests and property. However, it is clear that there was a communication gap in this instance, and we apologize for any confusion it may have caused. Your feedback regarding the overall area and ambiance of our resort is appreciated, and we're pleased to know that you enjoyed those aspects of your visit. We understand that small details can impact the overall guest experience, and we are committed to addressing them to maintain the positive image of our hotel. Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding as we work to improve our services. Warm regards, Segara Village Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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saeed shahmohamdi wrote a review Sep 2023
4 contributions3 helpful votes
The room was old and small and you can’t feel comfortable, and the light of the room wasn’t enough About the reception staff some time they weren’t and no one didn’t answer the phone In case our check out we waiting for more than 10 minutes until someone come The street of the hotel in night so dark But the hotel have nice garden and nice beachside restaurant Maybe with better management they can prepare better experience for guests
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: You can have better choices
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Segara Village, Pemasaran at Segara Village Hotel
Responded Oct 4, 2023
Dear saeedshah88, Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services and provide a better experience for our guests. We are truly sorry to hear that your recent stay did not meet your expectations. Regarding the reception staff and phone system issues you mentioned, we apologize for any inconvenience you experienced. At the time of your stay, our reception was on call due to unforeseen circumstances, and we experienced a temporary phone system error that caused delays in response. We have since addressed these issues and implemented measures to ensure that our guests can easily reach us in the future. We are pleased to hear that you enjoyed our beautiful garden and beachside restaurant. Your positive comments inspire us to continue providing exceptional dining experiences. Your feedback is invaluable to us, and we are committed to delivering a superior guest experience. We hope you will consider staying with us again in the future, as we work diligently to provide an improved and more satisfying experience. Thank you once again for sharing your thoughts with us, and we hope to welcome you back soon. Warm regards, Segara Village Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fi O wrote a review Aug 2023
London, United Kingdom103 contributions78 helpful votes
+1
What a delightful place to stay for a night before we travelled back to London. We had told them it was our ( second) honeymoon and were greeted by a cake, swan sheet hearts and a fruit basket. So lovely! All the staff were friendly and helpful. Dinner and lunch in the restaurant was scrumptious- we had a sushi and sashimi platter, mixed mezze and tuna and kale salad. The dry martinis were excellent. Stay here as an in between- you won’t regret it.
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Date of stay: August 2023Trip type: Traveled as a couple
Room Tip: Ask for water when you need more - they’re very helpful.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Segara Village, Marketing at Segara Village Hotel
Responded Sep 3, 2023
Dear Fi O, We're absolutely delighted to hear about your wonderful experience during your stay at our establishment! It warms our hearts to know that you were treated so well and that your second honeymoon was made even more special with thoughtful gestures like the cake, swan sheet hearts, and fruit basket. It's great to hear that the staff's friendliness and helpfulness left a positive impression on you. We're thrilled that you enjoyed the dining experience as well, and the dishes you mentioned sound absolutely delicious! A scrumptious sushi and sashimi platter, mixed mezze, and a tuna and kale salad paired with excellent dry martinis - that sounds like a fantastic dining experience. Thank you for choosing our place for your stay before heading back to London. We appreciate your kind words and recommendation. If you're ever in the area again, we'd be honored to welcome you back for another delightful stay. Safe travels and best wishes! Warm Regards, Segara Village Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lben16 wrote a review Aug 2023
United Kingdom10 contributions3 helpful votes
+1
Great location as it's right on the beach, with lots of options to eat and drink in other bars/ restaurants. Beautiful lush grounds that are very pretty, the main pool we never sat at as it was always crowded with locals and they're children the smaller pool was a little too shaded and quiet for us but loved the small pool bar. The bird house restaurant was wonderful and breakfast was very good with lots of options. The beach bar was a fantastic chill area especially for the evening, Staff were always very nice and helpful, a very nice stay in all.
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Date of stay: August 2023Trip type: Traveled as a couple
Room Tip: There are alot of sellers trying to entice you into shops but you just need to be firm with them.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Segara Village, Marketing at Segara Village Hotel
Responded Sep 3, 2023
Dear Lben16, We're thrilled to hear about your positive experience during your stay at our beachside location! It's wonderful that you enjoyed the prime beachfront setting and the variety of dining and drinking options available nearby. We're glad to know that you found the lush grounds beautiful and well-maintained. We appreciate your feedback regarding the pools and understand your preference for a more relaxed and comfortable atmosphere. It's great that you enjoyed the smaller pool bar and had a wonderful dining experience at the Byrd House restaurant. We're pleased that our breakfast offerings met your expectations and provided you with plenty of choices. We're delighted that our beach bar became a fantastic spot for you to unwind, particularly in the evenings. It's heartwarming to hear that our staff's friendliness and helpfulness contributed to making your stay enjoyable. Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future for another memorable and pleasant experience. Warm Regards, Segara Village Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Sanur area.
PRICE RANGE
$112 - $150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
segara village resort, segara village sanur
LOCATION
IndonesiaBaliDenpasarSanur
NUMBER OF ROOMS
123
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SEGARA VILLAGE HOTEL $84 ($̶1̶8̶0̶) - Updated 2024 Prices & Resort Reviews - Sanur, Bali

Frequently Asked Questions about Segara Village Hotel
Which popular attractions are close to Segara Village Hotel?
Nearby attractions include Sindhu Market (0.3 miles), Sindhu Beach (0.1 miles), and Toot Sie (0.1 miles).
What are some of the property amenities at Segara Village Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Segara Village Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Segara Village Hotel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Segara Village Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Segara Village Hotel?
Conveniently located restaurants include Kayo Manis, Warung Sanur Segar, and Soul on the Beach.
Are there opportunities to exercise at Segara Village Hotel?
Yes, guests have access to a pool during their stay.
Does Segara Village Hotel have airport transportation?
Yes, Segara Village Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Segara Village Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Sanur.
Are any cleaning services offered at Segara Village Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Segara Village Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.