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had a room on 3 rd floor and hotel does not have a lift.ok for us but may be a problem for oldies.
wifi signal was not too good.
spa was nice.the swimming pool and the bar at the pool provided good drinks.More
Thank crystal2
Response from Royal_Resorts_Bali, Manager at Karma Royal SanurResponded 1 week ago
Dear crystal2,
Thank you for choosing Karma Royal Sanur as your holiday getaway of choice while in Bali, and thank you for sharing your generous review with us. We are delighted you found Karma Royal Sanur to be stunning, clean and friendly. We are glad...More
We stayed at the Karma Sanur for three nights.Its around a 20 minute drive from airport if you take the toll road.
The rooms were clean and neat, however on cleaning occassions the housekeeping didn't replinish the bathroom amenities pots.I believe that's a basic requirement...More
Thank anjanak64
Response from Royal_Resorts_Bali, Manager at Karma Royal SanurResponded 1 week ago
Dear anjanak64,
Thank you for staying at the Royal Resort Sanur. We are thrilled to hear that you found the accommodation are good, and you found our pool and the garden are nice. We appreciate your feedback, but we regret to learn of your disappointment...More
This place is a little haven. The rooms are clean, neat and comfortable. Staff are really accommodating and friendly. Breakfast was nice. Just stayed one night as a stop over from a late flight. Very nice.More
Thank Amsheda
Response from Royal_Resorts_Bali, Manager at Karma Royal SanurResponded July 29, 2017
Dear Amsheda,
Warm greeting from Karma Royal Sanur.
Thank you very much for taking the time to share your feedback after staying with us at Karma Royal Sanur, and thank you for the compliments for our staff. it great to hear that you found the...More
Well maintained lush grounds & pool but the tired & dated building sans an elevator has its setbacks and is well showing its age especially from its furniture & fixtures. On arrival for a week's stay after our move from Karma Mayura, we were assigned...More
Thank AussieGiann
Response from Royal_Resorts_Bali, Manager at Karma Royal SanurResponded July 11, 2017
Dear AussieGiann,
Thank you for staying at Karma Royal Sanur and thank you for taking the time to share your review with us. We are thrilled to hear that you found the grounds and garden are good, and you found our staff are nice. we...More
Once in the resort the grounds are lovely - the gardens and pool area are well maintained. Only one member of reception staff offered excellent service I felt but unfortunately I didn't get his name. My room on the 1st floor all though larger than...More
1 Thank Donna C
Response from Royal_Resorts_Bali, Manager at Karma Royal SanurResponded July 9, 2017
Dear Donna C,
Thank you for staying at Karma Royal Sanur. We appreciate you taking the time to leave us a review. We are pleased to hear that you enjoyed our garden and the pool area, and found our staff to be helpful, friendly and...More
Response from AussieGiann | Reviewed this property |
It is akin to promoting the resort if members of the public provide you with their contact details. Go to their website or contact their Reservations or Concierge Department (google their website) to obtain the details you... More
It is akin to promoting the resort if members of the public provide you with their contact details. Go to their website or contact their Reservations or Concierge Department (google their website) to obtain the details you require. The staff in resorts will not discuss accommodation & other matters with you directly anyway, you have to go thru reservations.
we were on the second floor. I guess it was a 1 bedroom combination apartment. However as we enter the room a single bed and TV was kept, followed by the kitchen, and then the bedroom that had an attached bathroom. we were... More
we were on the second floor. I guess it was a 1 bedroom combination apartment. However as we enter the room a single bed and TV was kept, followed by the kitchen, and then the bedroom that had an attached bathroom. we were four of us so that's why two beds were necessary so they must have made the arrangement. I'm not sure of all the rooms though.
