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Mercure Resort Sanur

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Mercure Resort Sanur
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2,158 Reviews from our TripAdvisor Community

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Showing 1,448: English reviews
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Nuneaton, United Kingdom
Reviewed yesterday NEWvia mobile

Spent a week here found the staff helpful , best beach and beautiful gardens. Had breakfast plenty choice it became apparent this is when people put towels on deck chairs. If looking for night life this is not the place ....the hotel hosts events plus tours but bars restaurants close by eleven so enjoy the peace and quiet.If your into...

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Helpful?
Thank Sheila335
Melbourne, Australia
HOTEL’S FAVORITE REVIEW
Reviewed 1 week ago

We stayed as a couple in mid March 2017 at Mercure Sanur. Upon arrival we didn't like our room, Deluxe King which we had upgraded at booking. It was dark and felt like we were in a hole (room 122). We spoke with Management and they were beyond helpful and moved us to a family suite (no extra cost) for...

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3Thank andreajeanette08
About Hotel's Favorite Review
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear andreajeanette08 Thank you for taking the time to share your experience during your stay at Mercure Resort Sanur. We pleased to know that you have a pleasant stay with us. Its feels great to hear that you were love the new room (184) and you were felt satisfied with the friendliness of our staff, hotel service and facilities. Your...

Wellington, New Zealand
Reviewed yesterday NEW

The Mercure Sanur rooms are a little dated. But we loved staying here. The beach is beautiful, there were plenty of loungers to relax on, beach massages on offer as well, shade if it got too hot and a fantastic piece of crystal clear water to swim in. The hotel is set in lovely gardens and is very quiet. Make...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Alida M
Denpasar, Indonesia
Reviewed 2 days ago NEWvia mobile

Friendly staff and good resort in sanur with good ambiance with direct beach. I recoment this hotel for honeymooner. I think i will back to this hotel again to enjoy the beach with sunset. Thank you -nia

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Thank nia507
Avoca Beach, Australia
Reviewed 3 days ago NEW

We have been long term visitors to Mercure Sanur. In fact we have been staying there since 2004. You can always expect a few "Indonesian frustrations" but you would get them anywhere. We stayed for five nights this week en route back to Australia. Our frustration was that the hotel driver failed to collect us at the airport. Not such...

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Thank dlog
Legian, Indonesia
Reviewed 4 days ago NEW

We were a family of four. It was awful. The rooms were black of how dirty they were The breakfast was tiny and the little bit there was, the eggs were technically raw. They were full bloody disgusting salt. The room service was so rude just because we were dark skinned. The beach was full of plastic. The pool was...

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Helpful?
Thank amandabrooks0305
Denpasar, Indonesia
Reviewed 6 days ago NEWvia mobile

Stay 3 nights during Galungan Balinese Special Day. This resort is totally best place for relaxing. I love very much the tropical garden and feel like stay in original Balinese Village. It has beach, 2 swimming pool, and of course spa facilities with competitive rates. This hotel is absolutely AWAY from crowded. One more plus from this hotel is shuttle...

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Thank Balisweet
Nashville, Tennessee
Reviewed 1 week ago

First the positive: good AC in the room... There is a beach with calm sea. The beach itself is not particularly impressive in spite of the beachcomber efforts​ to keep it clean. The water is very shallow for long distance, great for small kids. We only took the breakfast and it was ok. Croissants were a little soggy, omelette greasy...

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Thank Philippe J
Bandung, Indonesia
Reviewed 1 week ago via mobile

First time i visit this hotel, i amazed with the building of the room. The building is so unique, just like traditional house of Bali or something. Hotel area so wide with many facility, but unfortunately they're not provide gym center. Beside they have jogging track, rent bicycle, 2 outdoor swimming pool, and garden for Yoga. Location of the hotel...

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2Thank melsianaputri
Alvechurch, England
Reviewed 1 week ago via mobile

Nice hotel in one of the quietest parts of Bali Really comfortable bed, so many hotel beds are too firm which are suitable for big heavy people We're not all 280 pounds! Excellent breakfast buffet but the restaurant seemed to struggle to cope when it was close to full We had a 6.4 earthquake which was an experience never to...

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Helpful?
Thank SteveRDay
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Sand Beach Club & Restaurant
Sand Beach Club & Restaurant
Cuisines: Seafood, Asian, Indonesian, International, European
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more   less 

Additional Information about Mercure Resort Sanur

Address: Jl. Mertasari | P.O. Box 3476, Sanur, Denpasar 80034, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Price Range: $64 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Sanur 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Mercure Resort Sanur Hotel Sanur
Mercure Hotel Sanur
Accor Hotel Sanur
Mercure Resort Sanur Bali
Hotel Style:
#14 On the Beach Hotel in Sanur
#17 Romantic Hotel in Sanur
#18 Family Hotel in Sanur
#19 Luxury Hotel in Sanur
#19 Spa Hotel in Sanur
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Resort Sanur staff and other travelers.
79 questions
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Questions? Get answers from Mercure Resort Sanur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Closer to the lobby is a bit quieter”
  • dirty air vent
  • dirty water
amandabrooks0305, 4 days ago | Read review
“Rooms are in need of upgrade. Ask to change rooms if not happy. Very comfortable though.”
andreajeanette08, 1 week ago | Read review
“Ask for a renovated upper floor room”
J2965XSmichaelf, 4 weeks ago | Read review
“Ask for upstairs room in four room blocks.”
Y6134OOjohns, Mar 20, 2017 | Read review
“250's units had view of the pool. Upstairs units have balcony.”
  • Our room at top
RayH27, Mar 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question