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Mercure Resort Sanur

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Jl. Mertasari, Sanur, Denpasar 80228 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2418)
Pool & Beach (483)
Room & Suite (475)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#43 of 118 hotels in Sanur
Location
Cleanliness
Service
Value
Travelers' Choice
Located only 20 minutes away from Ngurah Rai International Airport. Mercure Resort Bali Sanur lies in the East of the city Denpasar – at the calm and relaxed environment of Sanur beach, where centuries of Balinese art and cultural history have been nurtured. Set right on one of Bali’s most beautiful, calm and white sand beaches, the resort exhibit authentic Balinese heritage and hospitality. Experience your stay at our iconic Balinese Cottages with Alang-Alang roofing and Lombok influenced architecture. Surrounded by 5 hectares of lush tropical gardens, providing you a sense of space and tranquility. Our attentive and friendly staffs are dedicated to your comfort, ensuring a memorable holiday that you will cherish for years to come. This getaway destination boasts one of the largest private beach front resorts in Sanur, a one stop destination in itself.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Tennis court
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
Indonesian
2885Reviews136Q+A100Room tips
Traveler rating
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Popular mentions
Charles wrote a review Oct 2021
Kuta, Bali, Indonesia22 contributions5 helpful votes
Stayed here for 2 nights, although the buildings are fairly old they are well maintained. The gardens seems like routinely cleaned up and trimmed which kept the gardens cool despite scorching heat. Rooms are a bit old but very well maintained, the shower width is a bit small and one of the quirk for me is there's no bidet spray of any kind. Several amenities are not available which is understandable considering the situation with the pandemic. Breakfast was still ala carte with standard selection but tasty and fulfilling. The location right in front of the beach on the coast of Sanur makes it easy to wake up early if you want to catch sunrise. The pathway is perfect for exercise/walk along the beach with several cafes and restaurant to rest/eat/drink. The staffs are really friendly and helpful, even with the pandemic still on going it's pretty good to see there are still a few activities in the hotel and in the area.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Mercure Resort Sanur, Other at Mercure Resort Sanur
Responded 4 weeks ago
Dear Chrlsa, Thank you for sharing your experience while staying at Mercure Bali Sanur Resort. We are glad to hear that you had a wonderful stay with us. I believe your feedback will motivate our teams to strive to provide the best service for every guest. For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. Thus we are looking forward to welcome you back in the near future. Best regards, Windarti Eka P. Room Division Manager
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capteugene wrote a review Oct 2021
Jakarta, Indonesia4 contributions10 helpful votes
We had a good stay. Due to the low occupancy we understand the situation due to the pandemic. Based on this. We enjoyed our stay. Got a nice upgraded to a Suite. Staff were attentantive to our needs and positive. Hope to stay again at this hotel when life during the pandemic becomes to the endemic stage.
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Date of stay: October 2021Trip type: Traveled with family
1 Helpful vote
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Response from Mercure Resort Sanur, Other at Mercure Resort Sanur
Responded 4 weeks ago
Dear Capteugene, Thank you for sharing your experience while staying at Mercure Bali Sanur Resort. We are glad to hear that you had a wonderful stay with us. I believe your feedback will motivate our teams to strive to provide the best service for every guest. For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. Thus we are looking forward to welcome you back in the near future. Best regards, Windarti Eka P. Room Division Manager
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Eugene S wrote a review Oct 2021
Kuala Lumpur, Malaysia13 contributions5 helpful votes
Service was good, staff were attentative , rooms were well maintained, clean and sufficiently equipped. .Overall had a nice relaxing stay at the resort. Will consider again for my next visit to Bali. Well motivated staff during this challenging times.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Mercure Resort Sanur, Other at Mercure Resort Sanur
Responded Oct 20, 2021
Dear capteugenesebastian, Thank you for sharing your experience during your stay at Mercure Bali Sanur Resort. We truly rewarded to know that you have a pleasant stay with us. Its feels great to hear that you were enjoyed our room and the staff friendliness. I believe through your feedback will motivate my team to strive deliver superior service for every guest. For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. Thus we are looking forward to welcome you back in the near future. Sincerely, Windarti Eka P. Room Division Manager
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Hanna K wrote a review Jun 2021
Jakarta, Indonesia34 contributions6 helpful votes
Due to covid situation we were looking for the hotel that keep the safety and health protocol. Mercure sanur was perfect. Staffs are humble & kind. All were full with smile. Just few steps to beach and nice atmosphere. Foods are limited. But all over Bali resorts are having same issue due to covid. But ! All foods were yumm. ( i love the oil pasta & kids loved cream pasta ) Memorable holiday....we will miss this hotel. Def.come back here 👍👍
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Date of stay: June 2021Trip type: Traveled with family
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Response from Mercure Resort Sanur, Other at Mercure Resort Sanur
Responded Jul 4, 2021
Dear HNK_Indo, Thank you for sharing your experience while staying at Mercure Bali Sanur Resort. We are glad to hear that you had a wonderful stay with us. I believe your feedback will motivate our teams to strive to provide the best service for every guest. For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. Thus we are looking forward to welcome you back in the near future. Best regards, Windarti Eka P. Room Division Manager
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gerben wrote a review May 2021
10 contributions2 helpful votes
What a joy to come here and relax. This covid proof enviroment has all it takes to enjoy your stay to the max. Not only friendly and helpfull staff also the scenery with beautifull garden , located durectely on the beach with all comforts available. I wish i could stay here forever! A big thank you to mercure staff!
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Date of stay: April 2021Trip type: Traveled as a couple
Room Tip: Come quickly now, it’s quite now
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Response from Mercure Resort Sanur, Other at Mercure Resort Sanur
Responded May 31, 2021
Dear Safari22732849304, Thank you for sharing your experience while staying at Mercure Bali Sanur Resort. We are glad to hear that you had a wonderful stay with us. I believe your feedback will motivate our teams to strive to provide the best service for every guest. For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. Thus we are looking forward to welcome you back in the near future. Best regards, Windarti Eka P. Room Division Manager
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PRICE RANGE
$74 - $106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure resort sanur hotel sanur, mercure hotel sanur, accor hotel sanur
LOCATION
IndonesiaBaliDenpasarSanur
NUMBER OF ROOMS
189
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Frequently Asked Questions about Mercure Resort Sanur
Which popular attractions are close to Mercure Resort Sanur?
Nearby attractions include Mertasari Beach (0.2 miles), Blanjong Inscription (0.3 miles), and Sunday Market Sanur (0.1 miles).
What are some of the property amenities at Mercure Resort Sanur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mercure Resort Sanur?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Resort Sanur?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mercure Resort Sanur?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Resort Sanur?
Conveniently located restaurants include Genius Cafe, Red Manna, and Warung Baby Monkeys.
Are there opportunities to exercise at Mercure Resort Sanur?
Yes, guests have access to a pool during their stay.
Does Mercure Resort Sanur have an airport shuttle?
Yes, Mercure Resort Sanur offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Mercure Resort Sanur have airport transportation?
Yes, Mercure Resort Sanur offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Mercure Resort Sanur offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Resort Sanur?
Many travelers enjoy visiting Blanjong Inscription (0.3 miles) and Pura Dalem Sakenan Serangan (3.5 miles).