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Mercure Resort Sanur

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Jl. Mertasari, Sanur, Denpasar 80228 Indonesia
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Traveler (2359)
Room & Suite (432)
Pool & Beach (428)

About

#42 of 97 hotels in Sanur
Location
Cleanliness
Service
Value
Located only 20 minutes away from Ngurah Rai International Airport. Mercure Resort Bali Sanur lies in the East of the city Denpasar – at the calm and relaxed environment of Sanur beach, where centuries of Balinese art and cultural history have been nurtured. Set right on one of Bali’s most beautiful, calm and white sand beaches, the resort exhibit authentic Balinese heritage and hospitality. Experience your stay at our iconic Balinese Cottages with Alang-Alang roofing and Lombok influenced architecture. Surrounded by 5 hectares of lush tropical gardens, providing you a sense of space and tranquility. Our attentive and friendly staffs are dedicated to your comfort, ensuring a memorable holiday that you will cherish for years to come. This getaway destination boasts one of the largest private beach front resorts in Sanur, a one stop destination in itself.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Tennis court
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
Indonesian
2,883Reviews135Q+A100Room tips
Traveler rating
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Popular mentions
We stayed at two diffrent hotels on our trip to Bali, i know this hotel from my friend "Ade" one of the staff at this hotel, he booked for us and this one was by far the best. From the moment the staff welcomed us with cold towel and drink you could tell it amazing. The magnificent gardens took us right down to the beach where we could take long leisurely walks. Will definitely come again. Thank you to Ade for looking after us and all the wonderful staff for making our stay memorable!!!
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Response from MercureResortSanur, Guest Relations Manager at Mercure Resort Sanur
Responded 2 weeks ago
Dear marydrew, We much appreciate for sharing your experience during your stay at Mercure Resort Sanur. We are super trill to know that you have a memorable experience during your stay with us. It was great to know that the service rendered by our staff was impressed you especially “Ade”. Your kind word has been share with my team and I am sure it will motivate them to strive deliver superior service for every guest. Once again, thank you for sharing your experience. We are all very exciting to welcoming you back again at our resort and crafting another memorable experience. Sincerely, Eka Handayani Guest Experience Manager
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We loved our stay. We were upgraded to a deluxe room which was very nice. A little old but it suited as The resort is a more traditional, casual style. The staff were wonderful. The food was really good as well. The beach is not fantastic but good for a swim & to relax on the sun lounges, which there were plenty of. Sanur is definitely a lot quieter than other areas. Would come back!
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Response from MercureResortSanur, Guest Relations Manager at Mercure Resort Sanur
Responded 2 weeks ago
Dear Sandra s, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We truly rewarded to know that you have a pleasant stay with us. Its feels great to hear that you were enjoyed our room, food, beach, and the staff friendliness. I believe through your feedback will motivate my team to strive deliver superior service for every guest. It such a pleasure to know that you would like to visit us again, we are very exciting to welcoming you back again and crafting another memorable experience. Sincerely, Eka Handayani Guest Experience Manager
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The setting is lovely and relaxing. The rooms are adequate for a place like this but could do with some updating. The breakfast is disappointing compared to the standard that one expects of a Mercure. Very nice cafe, Genius, next door Very friendly welcome and service in the hotel
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Response from MercureResortSanur, Guest Relations Manager at Mercure Resort Sanur
Responded 3 weeks ago
Dear W8479EMdavids, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We are glad to know that the resort setting is lovely and relaxing. We take note on your constructive feedback in regards of the room condition, it has been addressed with our respected Department for further action. With regards of the breakfast, please rest assure that it has been share with our Executive Chef for our evaluation and improvement. It was great to hear that the service rendered by our staff was impressed you, I am sure that your feedback will motivate my team to keep up their performance. Once again, thank you for sharing your experience. We do hope that you will give us opportunity to serve you better in the near future. Sincerely, Eka Handayani Guest Experience Manager
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We stayed only 1 night on our way to Candidasa and north of Bali. So happy with the Mecure that we are planning to stay for a week or so next Bali trip. Good room a,d garden with direct beach access good food, great location.
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Review collected in partnership with Accorhotels.com
Response from MercureResortSanur, Guest Relations Manager at Mercure Resort Sanur
Responded 4 weeks ago
Dear Wiley S, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We delighted to know that you have a memorable experience with us. Its feel great to know that you were enjoyed our hotel service and facilities. Your kind word have been share with my team and I am sure it will motivate them to keep up their performance. We are all very excited to welcoming you back again and crafting another memorable experience. Sincerely, Eka Handayani Guest Service Manager
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We stayed at this resort for 3 nights. The room was clean and the facilities apart from being a little dated were great for the money paid. The spa treatment was excellent and the restaurant meals was one of the best meals whilst in Sanur. In fact we ate out a few times but the food at the resort restaurant could not be topped. Breakfast was excellent. The staff at the hotel were friendly but their command of the English Language was difficult at times as we had to repeat ourselves or rephrase ourselves to be understood. The location was good as it was on the beach but it was a little bit out of the town centre. If you need laundry the service across the road was very cheap. Enjoyed our stay.
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Response from MercureResortSanur, Manager at Mercure Resort Sanur
Responded Feb 11, 2020
Dear 2katrina69, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We are delighted to know that you have a pleasant stay with us. It was great to her that you were enjoyed our hotel facilities and service. Glad to know that the service rendered by our staff was impressed you, however we need to improve the English language. Training will conducted to all of my teams to improve their communication skill. We looking forward to welcoming you back again in the close future. Sincerely, Eka Handayani Guest Experience Manager
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PRICE RANGE
$78 - $110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure resort sanur hotel sanur, mercure hotel sanur, accor hotel sanur
LOCATION
IndonesiaBaliDenpasarSanur
NUMBER OF ROOMS
189
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Frequently Asked Questions about Mercure Resort Sanur
Which popular attractions are close to Mercure Resort Sanur?
Nearby attractions include Mertasari Beach (0.2 miles), Blanjong Inscription (0.2 miles), and Sunday Market Sanur (0.1 miles).
What are some of the property amenities at Mercure Resort Sanur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mercure Resort Sanur?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Resort Sanur?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mercure Resort Sanur?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Resort Sanur?
Conveniently located restaurants include Genius Cafe, Red Manna, and Warung Baby Monkeys.
Are there opportunities to exercise at Mercure Resort Sanur?
Yes, guests have access to a pool during their stay.
Does Mercure Resort Sanur have an airport shuttle?
Yes, Mercure Resort Sanur offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Mercure Resort Sanur offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Resort Sanur?
Many travelers enjoy visiting Pura Dalem Sakenan Serangan (3.5 miles).
Does Mercure Resort Sanur have any great views?
Yes, guests often enjoy the ocean view available here.