The Beds are Amazing and the rooms are beautiful. Excellent service and awsome staff. Can get noisy at times when kids are staying at the hotel, only 1 pool to share. Great food at Selada resturant, takes some time waiting for the food Because everything is freshly made.
Great value hotel in a good location. Not far to walk to the beach. The room was spacious and clean with a lovely bathroom. The staff are friendly, nothing was too much trouble for them. The included breakfast had a wide choice and included fresh fruit, juice, coffee/tea, two little pastries as well as a great choice of hot food. The pool is nice in well landscaped gardens. We will definitely be back.
Alana was a wonderful hotel. Ground floor room was very comfortable with great semi outside bathroom. Bed was perfect not to soft not too hard. Staff are amazing friendly and help out whenever required. Location I found to be ok with restaurants and small bars close by. A bit far to walk to the popular part of the beach walk but taxi easy to get and very cheap. I would definitely stay here again
Lovely welcoming hotel in the pretty streets of South Sanur. Gorgeous pool, the pool access room is well worth the little extra. Good choice of breakfast. Cold drinks. Street outlook dining. Close to beach. Warm friendly staff. Would recommend.
The bed is comfy and it is quite cosy. There are plenty of trees surrounding the hotel. Eateries are available left and right. A short walk to the beach. The water pressure is awesome. Staffs were attentive and they went out of their way to assist me.
The service was perfect, but the price was definitely not. My friend and I decided to do our laundry which cost us as much as one night in the hotel. Absolutely ridiculous. I’m very disappointed, we were definitely getting screwed over!
I wouldn’t come back. The employees are great but my room smelled like sewage. I read this in some reviews but I imagined that they would have fixed it by now. That was the second room I stayed at, which I got after paying extra £32 because it was an ‘upgrade’ from the first room in which I couldn’t sleep because it was just noisy as it is right under the AC machine for the entire building. Definitely a NO GO.
I’ve been here for ten days, the room is big, clean and with good air conditioning . I enjoyed staying here, the people of the stuff are very nice and super kind. Everybody is very friendly and smiles every time, Dewa helped me in the reception and he was very kind. The hotel is very clean and the stuff clean every day. I suggest people to come here.
This was my 3rd time at Akana. I was there 5 years ago and stayed there twice over my 2-week trip. This time, I stayed at Akana again with my nephews and was taken care of well. Some of the employees remembered me by name from when I was there 5 years ago! I felt special. It's a reasonably priced hotel, small. private, quiet, and in a relatively good location. A few restaurants nearby, a beach a short walk away, and easy access to Grab/Uber. Maybe COVID had something to do with it, but the beds/bathrooms are starting to show their age. Also, the menu at the restaurant doesn't feel Indonesian much. But I guess they cater to their guests. Breakfast was included with our room, always fresh, made to order, and filling. One of the days I was there, I asked for ice and they didn't have any. Rather than tell me they didn't have any, the lady said yes and then I saw a worker running from the hotel and come running back a few minutes later with a bag of ice! That to me was impressive and greatly appreciated! I would definitely recommend this hotel to anyone visiting Bali. Try to get the pool access rooms...allows easy access to the restaurant, pool, and front desk and beats the hell out of climbing stairs or waiting for the lift! Looking forward to someday going back to Bali and staying at Akana! …
We stay here for a night regularly as soon as we land before we catch the fast boat to lembongan the next day. It’s such great value and close to some awesome spots to eat. The rooms are nice and spacious.and the staff are great. Highly recommended.