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Novotel Bali Nusa Dua Hotel & Residences

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Novotel Bali Nusa Dua Hotel & Residences
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2,661 Reviews from our TripAdvisor Community

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Showing 2,177: English reviews
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East Sussex, United Kingdom
Reviewed yesterday NEWvia mobile

I have just returned home from a week in the Novotel Nusa Duda with my partner and daughter. We were picked up at the airport through prior arrangement with the hotel. The cost for this each way was 200,000 idr which was very reasonable and well worth arranging before you travel. On arrival at the hotel we were greeted by...

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Helpful?
Thank furmi
Dubai
HOTEL’S FAVORITE REVIEW
Reviewed 5 weeks ago

Stayed over the new years period - would recommend to take the airport pick up / drop service provided by the hotel. rates are almost the same as providers at the airport - smooth check in and check out - clean big rooms - lavish breakfast spread - beach is 5 minute walk (or 2 minute buggy ride) away with...

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Helpful?
1Thank Sid A
About Hotel's Favorite Review
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Sid A, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for taking the time to share your feedback and give us the highest rating. It is always a pleasure to know that you love all the things that we provide and you really enjoy stay with us. Once again, thank you for your wonderful feedback,...

Melbourne, Australia
Reviewed 3 days ago NEW

Great stay. Room was clean and had a good vibe. Breakfast amazing, relaxing and great environment. Would definitely recommend and will be going back. Only down fall the pool towels. Old and not soft like most other hotels. We generally stay at the Mercure down the road would recommend you use their pool towels

Review collected in partnership with Accorhotels.com
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Helpful?
Thank roxannem885
Yucaipa, California
Reviewed 4 days ago NEWvia mobile

We exchanged a week here through Interval International. It was an amazing week highly recommend booking here! Here are my takeaways: Staff- the staff is the best staff ever! Everywhere in Bali people seem to be more respectful and nice overall, but they are really helpful here. Room- we got a one bedroom which was spacious and looked completely modern,...

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Helpful?
Thank victorl654
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear victor654, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, We are exceptionally delighted to hear that your stay with us was truly convenience. Your feedback is truly valued and I sincerely appreciate on your overall compliments. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to...

Reviewed 4 days ago NEWvia mobile

This is a huge, resort type property, that deals with big tours. Service by staff is disappointing. You are just a number here. The beach is a 10 min walk or the hotel has a shuttle to take you there. Clean and private beach, but very coarse sand and rough water. Lots of restaurants 5 min walk away. Rooms are...

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Helpful?
Thank r g
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear valuable guest, First of all, thank you for taking the time to review us. There is nothing more annoying than hearing our guests didn't fully enjoyed their holiday. At Novotel Bali Nusa Dua, we strive to provide a superior service to every guests therefore your feedback is important for us. Please accept my sincerest apologies for any inconvenience caused....

Brisbane Region, Australia
Reviewed 5 days ago NEW

We've been coming on and off to this resort over the past 10 years and even though it is getting a little old we come away feeling that we have relaxed and enjoyed the whole experience here! We have stayed in the 2 bedroom suites, in the private 2 bedroom suite and for this last visit (11th to 18th February...

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Helpful?
Thank Jenny B
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Jenny B, We very much appreciate your comments regarding your stay at the Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

Pontianak, Indonesia
Reviewed 5 days ago NEW

Checked in for 4 nights at the hotel during Chinese New Year holiday. Overall, The experience was very good. Maybe the menu for the restaurant can be improved (japanese menu dinner below standard taste & breakfast pastries) Good:nice apartment with private pool & gazebo. wonderful friendly & helpful staff. Complimentary room upgrade to 3bedrooms apartment so we didn't have to...

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Helpful?
Thank Irwan T
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Irwan T, We very much appreciate your comments regarding your stay at the Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

Reviewed 6 days ago NEWvia mobile

This is one great hotel at Nusa dua. If you hunting for the relaxing hotel, far away from crowded people, and want to enjoy lazy time. You must choose this hotel. This hotel offer you some facility, like spa, quite pool, green area and many favorite spot for you and fams/friends spend lazy day.

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Helpful?
Thank Chandra C
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Chandra C, We very much appreciate your comments regarding your stay at the Novotel Bali Nusa Dua Resort & Residences. It is always a pleasure to know that you really enjoy stay with us and love our facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...

Singapore, Singapore
Reviewed 1 week ago

I Am one day away from completing my holiday here so thought I'd provide some feedback tomorrow as tomorrow we return to Singapore (which is home) before flying into Sydney the following day. This story is in two pieces, the first specifically about the Novotel hotel, the second is about the Accor Premier Vacarion Club (APVC) which we booked this...

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3Thank Papalite
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Papalite, Thank you for taking the time to tell us about your experience at the Novotel Bali Nusa Dua Resort & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I also would like to thank you for your constructive observations & please be assured that we will...

Singapore, Singapore
Reviewed 1 week ago

We are staying in a two bedroom Accor Premier Vacation Club room at the Novotel Nusa Dua. While the room looks good in pictures it is not a five star room in a five star resort. The air conditioner worked on 21 degrees but if you wanted it less chilly thyen the compressor would stop and only the fan would...

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Helpful?
Thank 24Maubeuge
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear 24Meubeuge, Thank you for taking the time to tell us about your experience at the Novotel Bali Nusa Dua Resort & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Laundry Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Novotel Bali Nusa Dua Hotel is located in the heart of tranquil Bali Tourism Development Complex, Nusa Dua. Close to Bali International Convention Center, Bali Nusa Dua Convention Center, and Bali Collection. Only 45 minutes away from the famous Uluwatu Temple, and 30 minutes from New Kuta Golf Bali. It features 175 beautifully appointed rooms and suites, many with garden views. The hotel offers five stars resort facilities including private beach club, pool lagoon, spa, sauna, massage, fitness center, kids club, meeting and conference rooms.Spacious rooms, some are fully equipped with living room, dining, and kitchen. ... more   less 

Additional Information about Novotel Bali Nusa Dua Hotel & Residences

Address: Jl. Pantai Mengiat, BTDC Complex | Grigol Robakidze N66, Nusa Dua 80363, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: $90 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Bali Nusa Dua Hotel & Residences 5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Novotel Bali Nusa Dua Hotel And Residences
Novotel Nusa Dua Bali
Nusa Dua Novotel
Novotel Bali Nusa Dua Hotel & Residences
Hotel Style:
#17 Family Hotel in Nusa Dua
#21 On the Beach Hotel in Nusa Dua
#22 Luxury Hotel in Nusa Dua
#23 Romantic Hotel in Nusa Dua
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Bali Nusa Dua Hotel & Residences staff and other travelers.
89 questions
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Questions? Get answers from Novotel Bali Nusa Dua Hotel & Residences staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for the closer building to reception otherwise is quite far to walk.”
 of 5 bubbles chrisgS3024OW, 2 weeks ago | Read review
“We had a room on the fourth floor that looked over to the pool area. We were in the Bouganvillea area of Nice spot to be in.”
 of 5 bubbles 673phile, 2 weeks ago | Read review
“We booked a two bedroom room which also gave us a huge balcony. We stayed on the third floor which had elevators.”
 of 5 bubbles susanlK5543WN, Jan 20, 2017 | Read review
“Choose the 1BR Apartment suite with pool view.”
  • Bathroom
  • Dining room
  • Living room
  • Bedroom
  • Living room
 of 5 bubbles kram23, Jan 4, 2017 | Read review
“Try to get one that faces the pool rather than the car park”
 of 5 bubbles Jennamcconn, Jan 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question