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Novotel Bali Nusa Dua Hotel & Residences

Travelers' Choice award winner
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Jl. Pantai Mengiat, BTDC Complex | Grigol Robakidze N66, Nusa Dua 80363, Indonesia
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2,414 Reviews from our TripAdvisor Community

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Showing 1,983: English reviews
Adelaide, Australia
2 reviews
4 of 5 stars Reviewed yesterday NEW

We had a great week! The staff were so friendly, without exception. Even when they were busy and the resort was full, they kept smiling and helping guests. Facilities were all very good and very well maintained. Good restaurants and facilities nearby as well although the hotel food and drinks are reasonably priced. I would definitely recommend for a family... More 

Helpful?
Thank colinibowles
Jakarta, Indonesia
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

the hotel grounds and rooms where great we had bad weather everyday which the hotel cannot be blamed for the hotel pool was great only service at the pool was terrible we could press that button until hell freezes over and we still would be waiting also the service itself at pool was not great we asked for an ashtray... More 

Helpful?
Thank melisamardi
Jakarta, Indonesia
Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Breakfast absolutely superb, the pool, kids club, gym were nice, room is very spacious, but the water is not warm enough, the sofa in front of bed is totally useless. Free shuttle to Bali Collection (Shop & dine area) every one hour and to the Beach club every 15 minutes were very helpful.

Helpful?
Thank fadhilrizqi
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Novotel Nusa Dua is safe and tucked away in the Nusa Dua Tourist compound. Security is very tight and very good. Everything is clean and tidy and the grounds are very lush. Food is great, cocktails yum. The kids club is also very good and well managed. I spent a small fortune in the day spa and the therapists where... More 

Helpful?
Thank Rj131313
novotelbalinusadua, Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Rj131313, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for your wonderful feedback at the same time thank you for having chosen us as part of your holiday destination whilst you are in Bali. I am so happy to hear that you had a great experience with us and enjoyed all of the amenities we... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Having returned to the resort after 4 years, it was so so enjoyable, nothing was an issue for management and staff. Would like to personally thank Hanny at the paws cafe for her infectious personality, she brought a smile to the start of each day, also the beach crew at 2.28, their service was amazing ( Ritchie, Parta, Gusman and... More 

Helpful?
Thank Justin K
novotelbalinusadua, Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Justin K, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, I am so pleased to hear that we were able to assist you with all of your needs during your stay & I will share your tremendous compliments upon our team which will serve as an encouragement to all of our staff as we strive to continuously... More 

Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a family trip & stayed in a 2 bedroom suite with pool. I will say that I have a family member who is a Coeliac & that is a major cause of concern when we travel. If they get "glutened" it gets bad. Hence why we got a suite as I thought I would have to do cooking.... More 

Helpful?
Thank xoxoxoxo
novotelbalinusadua, Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear xoxoxoxo, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, I am so pleased to hear that we were able to assist you with all of your needs during your stay at the same time I am happy to know that your children loved the gluten free food & the special birthday cake too. We greatly appreciate on... More 

Perth, Australia
1 review
2 of 5 stars Reviewed 4 days ago NEW

Whilst the staff were absolutely lovely, I was disappointed that our bed sheets were dirty, the room and bath was not very clean, the shower pressure was terrible, the bed was uncomfortable. The breakfast was good but just the over all the hotel was a bit run down. We had to ask every day for an extra bath towel for... More 

Helpful?
Thank mjm782
novotelbalinusadua, Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear mjm782, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Firstly, we would like to apologize for the delayed service and other inconveniences you experienced during your stay with us. Your comments have been well documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest service and to... More 

Paris, France
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Positive comments: this hotel is located in Nusa Dua village, which is quite safe as there's two security checks before entering the gates and most of hotels are located in this same area. The room has a decent size. The sauna and gym are good. There's a live singing in the evening at the pool restaurant. The staff are all... More 

Helpful?
Thank Gim S
novotelbalinusadua, Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Gim S, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you very much for your constructive review. We greatly appreciate on your tremendous compliments upon our team for which certainly I will share it with them especially to Ferizal & Pepi. In relation to your comment about overall resort, we have already done some renovations program... More 

Singapore, Singapore
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

When comparing what we would be paying at the neighbouring resorts, we were most impressed with what the NBNDH&R had to offer. We treated ourselves to a 2 bed suite with a (large) private plunge pool that also came with a huge day bed, a water feature and a small garden meaning we could avoid the at time noisy pool... More 

Helpful?
Thank Kiwilah
novotelbalinusadua, Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Kiwilah, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, It is delighted to learn that your stay with us was a pleasant one which left you with such wonderful impression of our resort. No words can describe how excited we were to read your positive review. We appreciate your feedback concerning cocktail party for our review and... More 

Surabaya, Indonesia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here at 6th-8th July 2016. First impression, this is quite old hotel (2007), but maintenance well. Some room already renovated. We get invitation from Accor Vacation, but because of full occupancy, we didn't get the new deluxe room (special) for Accor Vacation, but they give us deluxe room (maybe we should be complain for that), and I think... More 

Helpful?
Thank robert_sambudjo
novotelbalinusadua, Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear robert_sambudjo, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Your feedback is truly valued and I would like to thank you for sharing your experience with us. Your comments about wooden flooring and breakfast experience have been well documented and will certainly be looked into for review and improvement. We appreciate your feedback as this is our... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Novotel Bali Nusa Dua Hotel is located in the heart of tranquil Bali Tourism Development Complex, Nusa Dua. Close to Bali International Convention Center, Bali Nusa Dua Convention Center, and Bali Collection. Only 45 minutes away from the famous Uluwatu Temple, and 30 minutes from New Kuta Golf Bali. It features 175 beautifully appointed rooms and suites, many with garden views. The hotel offers five stars resort facilities including private beach club, pool lagoon, spa, sauna, massage, fitness center, kids club, meeting and conference rooms.Spacious rooms, some are fully equipped with living room, dining, and kitchen. ... more   less 

Additional Information about Novotel Bali Nusa Dua Hotel & Residences

Address: Jl. Pantai Mengiat, BTDC Complex | Grigol Robakidze N66, Nusa Dua 80363, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: $85 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Bali Nusa Dua Hotel & Residences 5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Novotel Bali Nusa Dua Hotel And Residences
Novotel Nusa Dua Bali
Nusa Dua Novotel
Novotel Bali Nusa Dua Hotel & Residences
Hotel Style:
#17 Family Hotel in Nusa Dua
#20 On the Beach Hotel in Nusa Dua
#21 Luxury Hotel in Nusa Dua
#23 Romantic Hotel in Nusa Dua
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