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Ion Bali Benoa Hotel

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Jl. Pratama No. 93, Tanjung Benoa, Nusa Dua 80361 Indonesia
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Traveler (269)
360
Panoramas (7)
Room & Suite (92)

About

#35 of 62 hotels in Nusa Dua
Location
Cleanliness
Service
Value
ION Bali Benoa is a newly-established mid-range hotel located on Jalan Pratama,Benoa. All rooms are fitted with cheerful interior and wooden flooring and also quipped with flat-screen cable TV, electric kettle and a fridge. Our restaurant provides varied selections of international and Asian dishes while snack and beverages are offered at the pool bar. With the hotel's lively ambiance combined with its modern design, ION Bali Benoa is the perfect place to enjoy water activities, beautiful scenery and the friendly lifestyle of Bali.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Table tennis
Airport transportation
Rooftop terrace
24-hour security
Valet parking
Wifi
Rooftop pool
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Shuttle bus service
Baggage storage
Currency exchange
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Seating area
Telephone
Bottled water
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Indonesian

Location

Full view
61Somewhat walkable
Grade: 61 out of 100
83Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
281Reviews13Q+A44Room tips

Reviews

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TassieTourist wrote a review Apr 2020
2 contributions
O wow what a dump! Please stay anywhere else! The staff are rude, the room filthy, the hot water did not work and I did not feel safe. This place makes Fawlty Towers look like the Ritz! There is a pool with a swim up bar, but the bar was not open when I was there. Plus you have to share you cocktail with all the bugs and leaves in the pool. Apparently there is a rooftop bar. There is a rooftop, and I went there a couple of time. Never saw a bar up there. The hotel is back from the main road. You have to walk your way through the rats to get there. I told staff twice that the hot water was not working in my room before they fixed it. Please take my advice, stay anywhere else!
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Date of stay: March 2020
Value
Service
Sleep Quality
Room Tip: Stay somewhere else
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karenila29 wrote a review Dec 2019
Indonesia28 contributions
Hotel is good and clean, staff also very friendly and helpful. Its an okay experience, didn’t try the pool or another facilities. But overall is good and clean. When we stayed here, the refrigator in our room didn’t work but we didn’t bother to ask about it so i guess its still okay.
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Date of stay: November 2019Trip type: Traveled as a couple
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Response from Melky B, General Manager at Ion Bali Benoa Hotel
Responded Dec 4, 2019
Dear Karen, Warm greetings from Ion Bali Benoa. Thank you very much for taking the time to review your stay at Ion Bali Benoa on tripadvisor. I am delighted to hear that you enjoyed your stay. We will upgrade our internet bandwidth to make wifi stronger. Again, thank you very much for your comments and we are looking forward to welcome you back at Ion Bali Benoa. With best regards, Melky Bere General Manager
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Anna wrote a review Oct 2019
1 contribution
They were very considerate and observant. They helped me a lot to organise various programmes. Also they have a driver, who could take you where you want to go. They prepaered a birthdaycake for one of our friends as a gift from the Hotel. It meant a lot of me. Thank you for everything! I hope I could go back as soon as possible.
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Date of stay: April 2019
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Melky B, General Manager at Ion Bali Benoa Hotel
Responded Oct 2, 2019
Dear Anna, Warm greetings from Ion Bali Benoa. Thank you very much for taking the time to review your stay at Ion Bali Benoa on tripadvisor. I am delighted to hear that you enjoyed your stay. Again, thank you very much for your comments and we are looking forward to welcome you back at Ion Bali Benoa. With best regards, Melky Bere General Manager
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Sari wrote a review Sep 2019
Brussels, Belgium8 contributions3 helpful votes
So we booked the hotel under my account (solely with my email, information, & passport). However, as an immigration regulation, my partner had to give the hotel his passport as well. And we‘ve only found out just now (a couple weeks later) that a few of the employees were looking up my partner on LinkedIn. We figured they most probably googled his full name (which they obtained from the passport). Aside of awkwardness, we also found this as very unprofessional and a breach of data privacy. Other than that, we stayed here for 5 nights; the hotel‘s facility itself was moderate. Cleanliness was good. I think the location itself was really nice, close to the beach. I suggest to not order foods there or from room service. However, other guests were mostly very loud. I guess if you’re looking for a budget stay in Nusa Dua and have no problem about some privacy intrusions and loud guests, it‘s value for money.
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Date of stay: August 2019Trip type: Traveled as a couple
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Response from Melky B, General Manager at Ion Bali Benoa Hotel
Responded Sep 11, 2019
Dear 27sari, Warmest greeting from Ion Bali Benoa and thank you for your short visit to Ion Bali Benoa. I am glad you like our cleanliness and our hotel location, however please accept my apology as one of my staff looking at your profile on social media (linkedin). I have addressed your concerns toward our team to prevent the similar problem happens in the future. I would like to thank you for your time bringing this matters into our attention. We surely hope to have the chance to provide you a better service whenever travel brings you back to Bali Best regards, Melky Bere General Manager
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Kylie P wrote a review Apr 2019
Point Cook, Victoria, Australia19 contributions3 helpful votes
We did not sleep here or try breakfast. Our stay was brief after checking out from the Grand Mirage directly opposite we checked in at Ion for an afternoon to swim and shower ect before a late flight with our young children. The hotel serves its purpose for this but I would not have stayed the night. The room smelt terrible, there was an overwhelming smell of damp and mildew, mostly coming from the bed sheets. On the surface the room looks clean but once we used the bathroom and opened the blind we found it not clean at all. The pool was quiet and the shower was hot so for the small fee it served its purpose.
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Date of stay: April 2019Trip type: Traveled with family
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Response from Melky B, General Manager at Ion Bali Benoa Hotel
Responded Aug 5, 2019
Dear Kylie, Warmest greeting from Ion Bali Benoa and thank you for your short visit to Ion Bali Benoa. We regret to learn that you had to go through an unpleasant experience on you're short visit in our hotel. We understand that this is certainly no excuse for our failure in providing the most basic comfort and service for our guest and for this, please accepts our deepest apologize. At this moment, we are on maintenance and refurnish project of our rooms. We have passed your other concerns about our hotel toward our team to prevent the similar problem happens in the future. I would like to thank you for your time bringing this matters into our attention. We surely hope to have the chance to provide you a better service whenever travel brings you back to Bali Best regards, Melky Bere General Manager
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PRICE RANGE
$24 - $36 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliNusa Dua PeninsulaNusa Dua
NUMBER OF ROOMS
150
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Frequently Asked Questions about Ion Bali Benoa Hotel
Which popular attractions are close to Ion Bali Benoa Hotel?
Nearby attractions include Turtle Island (0.4 miles) and Made Tomi Bali driver (0.4 miles).
What are some of the property amenities at Ion Bali Benoa Hotel?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Ion Bali Benoa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ion Bali Benoa Hotel?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Ion Bali Benoa Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Ion Bali Benoa Hotel?
Conveniently located restaurants include Roby Pizza Italiana, Warung Seadoo, and Tropical Tanjung.
Are there opportunities to exercise at Ion Bali Benoa Hotel?
Yes, guests have access to a pool during their stay.
Does Ion Bali Benoa Hotel have an airport shuttle?
Yes, Ion Bali Benoa Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ion Bali Benoa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ion Bali Benoa Hotel?
The staff speaks multiple languages, including English and Indonesian.
Are there any historical sites close to Ion Bali Benoa Hotel?
Many travelers enjoy visiting Blanjong Inscription (4.9 miles).