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The Westin Resort Nusa Dua

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#11 of 52 Hotels in Nusa Dua
Certificate of Excellence
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The Westin Resort Nusa Dua
The Westin Resort Nusa Dua
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1,868 Reviews from our TripAdvisor Community

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Showing 1,554: English reviews
Utrecht, The Netherlands
Reviewed yesterday NEW

I only stayed her for one night. Though the rooms were sizeable, good quality and the front office staff was friendly, I felt a bit out of place here. Our room was located in a long hallway that felt like a hospital. The reception area is massive and you need a bit of map at first. The beach side restaurant...

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Helpful?
Thank Karen B
Gothenburg, Sweden
Reviewed 3 days ago NEWvia mobile

10 times and around 100 nights, probably says it all if your from Sweden… We love this place! The hotel is very good, nice, practical and very cosy. Nice set of different restaurants. But the main thing is the staff that is truely amazing! Their friendliness, humble and polite way together with a relaxed and helpful attitude is contagious. It...

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Thank PieHol
Brisbane, Australia
Reviewed 4 days ago NEW

Stayed here for 2 nights. Great location, facilities and fantastic customer service! The breakfast was awesome and the complimentary afternoon tea service for the SPG member was a great touch! Always love the Heavenly Bed in Westin. Missing already Bali! Can't wait to go there again! :)

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Thank Flyjay82
Singapore, Singapore
Reviewed 4 days ago NEWvia mobile

Stay here for 6 days with kids and elderly. It's the service of the staff that wins us over. Nothing was too much trouble. Although the hotel and rooms are showing signs of aging, the overall experience and value of staying here outweighs everything. We wish breakfast was included as it's tough to get breakfast around Nusa Dua. The private...

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Thank m_vaderloo
Reviewed 4 days ago NEWvia mobile

We stayed here for 2 nights in Nov and the experience was simply awesome. We got free upgrade from deluxe room to premiere room for being an spg card member and also discounts at their restaurants and spa. Their private beach was simply breathtaking with plenty of day-beds and dream beds. The dream beds require a small fee for reservation....

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Helpful?
Thank Anika T
TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear Anika T, Thank you for taking your time to write a review of your holiday at our resort and your loyalty as SPG member. It gives us pleasure to hear that you had some uplifting downtime enjoying your days with the delightful culinary offerings, relaxing time at the beach and your benefits as SPG member. We hope to welcome...

Singapore, Singapore
Reviewed 5 days ago NEW

Westin lived up to its reputation on this trip. From landing at the airport to departure, my family and I experienced only great, courteous service. I have stayed at multiple hotels all over the world and this is one of the few times when the service lived up to the name. Starting from the time we checked in, the front...

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Thank Terence W
TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear Terence W, Thank you for taking the time to share such a thorough review on TripAdvisor and your loyalty as SPG member. We are pleased to hear that you and your precious family had a memorable stay at the resort enjoying our attentive service and renewal facilities. It also gives us pleasure to hear that our team had dedicated...

Reviewed 6 days ago NEWvia mobile

I stayed here with my partner after travelling Indonesia. My room was not ready when I arrived and I was let into the club lounge to wait. The service from reception through to breakfast and the bars and restaurants was just amazing. Nothing was ever too much trouble for any if the staff. We had a 1 bedroom suite which...

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Helpful?
Thank Mxr14816
TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear Mxr14816, Thank you for taking the time to share your kind review on TripAdvisor. It gives us pleasure to know that you and your friend had a memorable stay with us enjoying our services and facilities including a relaxing time at Nusa Dua Beach. We certainly look forward to welcoming you back in the near future for another great...

Singapore
Reviewed 6 days ago NEWvia mobile

Staying in Westin is a yearly affair for us. They have the best, most comfortable beds! Hotel room is showing signs of wear & tear, especially the shower area. I have the same complaint regarding the rain shower which has faulty knob - I can't switch from rain shower to the hand shower. Last year it was room 4048. This...

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Helpful?
Thank meyxtine
TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear meyxtine, Thank you for sharing your review in TripAdvisor and we are pleased to welcoming you back at the resort and glad to know that our attentive service and renewal facilities had enhanced your stay. We do apologize for the mentioned shortfalls above and will strive to improve our facilities especially in the bathroom area as this is certainly...

London, United Kingdom
Reviewed 1 week ago

I have stayed at this hotel a few times before but have not been here for four years and I can say that although the people who work are really lovely and friendly, the hotel rooms are beginning to look "tired". Furthermore, the internet connection is not as reliable as before. Check in and check out not so efficient as...

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Helpful?
Thank Jeremy5858
TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear Jeremy5858, It gives us pleasure to read your kind review on TripAdvisor and to know that we were able to accommodate your needs during your stay. I will share your kind words with the entire team here as they will be delighted to hear that they had enhanced your stay. We value your feedback about the room design and...

Reviewed 1 week ago via mobile

The real family hotel with fun activities! Breakfast was great, so many choices, love how they display the bread section with many varieties. The bartenders from Ikan bar also very friendly and the rest of the staff too. The quality of room service also good, within 20-25min it already delivered to your room. And surprisingly, the gym opens 24hr and...

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Helpful?
Thank Stella T
TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear Stella T, Thank you for your kind review and we are delighted to hear that you and your family had a relaxing stay last month. It gives us pleasure to know that our team at Ikan Bar were able to deliver great service and that you enjoyed the quality of our culinary offerings. We certainly look forward to welcome...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort features 433 sleek and sophisticated rooms and suites with a tropical edge. Guest rooms have the new generation of Heavenly® Bed, spacious 1.37 metre beds in the double-double rooms, I-pod connectivity, a bedside master switch board, and Audio Visual Entertainment port as well as ergonomically designed furnishings. ... more   less 

Additional Information about The Westin Resort Nusa Dua

Address: Kawasan Pariwisata | BTDC Lot N-3, Nusa Dua 80361, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: $143 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Resort Nusa Dua 5*
Number of rooms: 334
Reservation Options:
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Also Known As:
The Westin Resort Nusa Dua, Bali Hotel Nusa Dua
Westin Nusa Dua
Westin Bali
Nusa Dua Westin
Westin Resort Bali
Hotel Style:
#1 Business Hotel in Nusa Dua
#4 Top resorts Hotel in Nusa Dua
#4 Family Hotel in Nusa Dua
#8 Romantic Hotel in Nusa Dua
#9 On the Beach Hotel in Nusa Dua
#10 Spa Hotel in Nusa Dua
#10 Luxury Hotel in Nusa Dua
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Resort Nusa Dua staff and other travelers.
103 questions
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Questions? Get answers from The Westin Resort Nusa Dua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room around the swimming pool for a beautiful beach view,”
 of 5 bubbles Raucousrocker, 1 week ago | Read review
“pool view next to beach”
 of 5 bubbles sutantoeddy, 2 weeks ago | Read review
“I stayed in a room on second floor close to pool and beach great room”
 of 5 bubbles S3453RKhelens, 3 weeks ago | Read review
“IT HAS POOL FACING as well as beach facing and regular deluxe room also.”
 of 5 bubbles patel73, 3 weeks ago | Read review
“Look for a sea-facing room”
 of 5 bubbles AnjaniKSahay, 4 weeks ago | Read review
5 of 5
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