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Nusa Dua
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Hilton Bali Resort

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Jl. Raya Nusa Dua Selatan, Nusa Dua 80363 Indonesia
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Traveler (3555)
Pool & Beach (589)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Perched atop a 40-meter cliff overlooking the Indian Ocean, Hilton Bali Resort is famous for its breathtaking views, extensive recreation facilities, magnificent indoor/outdoor event space and unique ocean-facing wedding venues. Every room, suite and villa features private balcony or terrace overlooking the ocean or lush tropical gardens. Enjoy direct access to the resort’s secluded beaches and count on warm Balinese hospitality during your getaway in prestigious Nusa Dua.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Kids club
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Sun terrace
Sun umbrellas
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Lagoon View
Hotel links
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2,746Reviews238Q+A100Room tips
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Popular mentions
Our stay there was wonderful, really clean and amazing attention, we don't have any complaints at all, they really make you feel like at home, we didn't want to leave, I will go back again for sure in the future
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+1
Hotel's Favorite
We are diamond members of Hilton, and stayed in a King room with an ocean view in the cliff tower. Check in was fast and the luggage was delivered to our door and they were happy to help us with the luggage on checkout. The resort is beautiful and the rooms spacious and clean and fantastic for the price. The only complaint would be that the air conditioner wasn’t super cold, and we felt warm in the night as the room seemed to stayed at 23 degrees after we turned the Aircon down to 19. We did not raise this with staff, so this may have been able to be fixed. Breakfast was beautiful with a wide variety of things to choose from, the omelette station was my favorite and we got eggs made fresh every morning. They also had curries, sweets, fruit and yogurt was well as sausages, hash browns and roasted mushrooms. Our friends were staying at the Novotel in Benoa and had a terrible time, so they ended up coming to the Hilton and paying the 250,000 IDR each to have breakfast with us. As diamond members we had access to the executive lounge. This had pool cabanas, a private pool and free snacks, coffee and soft drinks as well as afternoon tea. If you want to bring friends to the lounge, it will cost them 750,000 IDR each, which is a little expensive but we understand that it is to keep the area exclusive. When you arrive at the hotel to check in, the views over the Indian Ocean are stunning and I love to stand there to take it all in for a bit! We love this hotel and can’t wait to come back again.
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Response from HiltonBaliResort, General Manager at Hilton Bali Resort
Responded Jul 1, 2019
Dear Sarah Louise W, Greetings from Bali! Thank you for your kind review of Hilton Bali Resort we are delighted that you enjoyed your recent experience with us. Please be assured that I will take the liberty of forwarding your appreciation to our team as it is truly a great source of motivation as we strive to continuously improve the quality of our services so that we are able to better align with the expectations of our discerning travellers and guests. As a Diamond Hilton Honors member, you are among our most valued guests and we truly appreciate all your positive comments, especially of our service and team members. We hope to welcome you and your friends back should you stay with us again in the future. Until your travel plan permits, Regards, Peter Simson General Manager
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Myself and my partner stayed at Hilton Nusa Dua and the resort is absolutely AMAZING! The staff are beautiful, the gardens in the warm season are a sight to behold and DONT even get me started on the buffet and pools. The only thing that lost stars at Hilton is that their lock system was faulty that led to a drunken man entering myself and my partners bedroom at 3am in the morning. Hilton has unfortunately let both myself and my partner down having not replied to our emails sent to them - but offered us a minor refund of a fraction of the stay and a free dinner. The problem however is, we don’t know if we can trust Hilton’s security in the future. The drunken man didn’t have to struggle to get into our room as his access card, along with anyone’s else’s, would unlock the door at any time of day. We also deadbolted the door but this was faulty and just popped off when he entered. The bedroom door lock was also faulty and wouldn’t lock. This of course led to someone who thankfully was just a drunk man in the wrong room (we can’t imagine if they had of meant any harm or to rob us) coming in, turning on the lights and everyone getting quite scared as he ran out. The disappointing part was this Hotel really is amazing and I can’t praise the staff and facilities enough - however, Hilton guest services have neglected to allocated Hilton points correctly for the stay, answer questions about our stay or follow up on the break in of our hotel room. We would absolutely recommend staying here in the future as it’s one of the best resorts in Bali - I would however just check the deadbolt works first for the safety of your room, belongings and selves.
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In this trip to Bali which spanned 9 days for me and my family, i stayed in Hilton for 3 days.. I was planning to explore all the areas of Bali by staying in Hyatt, Hilton and Sheraton and I rate Hilton the best amongst these 3 for the following reasons: 1. The place. Awesome fantastic views from the top of the cliff.. right on the beach gives you an amazing breeze because of its altitude.. easy access to the beach through an elevator which takes you up and down the cliff within 30 secs. 2. The amenities .. Hilton has 3 restaurants which can cater to anyone in the world.. The Grand is the biggest and the best for vegetarian food . They have beautiful swimming pools right next to the beach.. great sliders for the kids and adults to enjoy watersports. Baby pool.. Totally awesome.. 3. The Buffett spread for breakfast is humongous. I could see minimum of 100-150 varieties of breakfast options which was really superb.. 4. The staff:: Great staff who are available 24*7 for any help. All in all a fantabulous stay at Hilton.. if i go back to Bali again, i Prefer to stay only at Hilton and nowhere else..
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Beautiful view everywhere but can be updated. The temperature in the room should not be too much controlled. The breakfast buffet was amazing. In room dining can be improved. My spa experience was Amazing. The ladies there were absolutely wonderful!
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Review collected in partnership with Hilton Hotels & Resorts
Response from HiltonBaliResort, General Manager at Hilton Bali Resort
Responded 3 days ago
Dear 202clarindal, Warm Greeting from Hilton Bali Resort! Thank you for being our guest and for sharing your feedback via TripAdvisor. While I am happy that you enjoyed the natural setting of the resort, the breakfast buffet and the quality of the spa service, it is disappointing that few issues were below your expectation. We take note of your valuable comment regarding room temperature and the quality of In Room Dining so we are able to improve. We do apologize for any inconvenience that you may have encountered. We look forward to welcoming you again as our valuable guest in the future and to change your opinion better. Sincerely, Peter Simson General Manager
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PRICE RANGE
$120 - $272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nikko bali hotel nusa dua, nikko bali resort and spa
FORMERLY KNOWN AS
Grand Nikko Bali
LOCATION
IndonesiaBaliNusa Dua PeninsulaNusa Dua
NUMBER OF ROOMS
420
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Frequently Asked Questions about Hilton Bali Resort
Which popular attractions are close to Hilton Bali Resort?
Nearby attractions include Geger Sawangan Beach (0.7 miles) and Geger Temple (0.6 miles).
What are some of the property amenities at Hilton Bali Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Hilton Bali Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Bali Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Bali Resort?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Bali Resort?
Conveniently located restaurants include Soleil, The Cafe, and Table8 Chinese Restaurant.
Are there opportunities to exercise at Hilton Bali Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hilton Bali Resort have an airport shuttle?
Yes, Hilton Bali Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Bali Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Bali Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Hilton Bali Resort have any great views?
Yes, guests often enjoy the ocean view available here.