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The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

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Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$104
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$112
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Panoramas (21)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 64 hotels in Nusa Dua
Location
Cleanliness
Service
Value
Travelers' Choice
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, The Laguna, a Luxury Collection Resort & Spa, Nua Dua, Bali boasts panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant and Cornerstone featuring a wine room with a unique setting for private dining.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Special diet menus
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Private beach
Housekeeping
Private balcony
Room service
Safe
Telephone
Flatscreen TV
VIP room facilities
Laptop safe
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Park View
Languages Spoken
English, Chinese, Indonesian
Hotel links
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Location

Full view
93Great for walkers
Grade: 93 out of 100
31Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
4414Reviews297Q+A100Room tips
Traveler rating
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Popular mentions
Franky wrote a review Oct 2021
Surabaya, Indonesia268 contributions6 helpful votes
+1
Cozy. High quality for the services. Easy access to the beach. Friendly staff members. Good B'fast. Nice spots for taking photos. Well design for the interior and the exterior. Situated in a good area. Good facilities. Fairly price. A property with high quality.
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Date of stay: October 2021Trip type: Traveled with friends
Room Tip: Good place for a staycation.
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 4 weeks ago
Dear henryfranky1, Warmest greetings from The Laguna resort & Spa, Nusa Dua Bali! We are grateful for your high rating and feedback where you really enjoy the resort, facilities, choice of breakfast and friendly service of our team. They feel encourage to continuously deliver a true luxury experience to our esteemed guests. We strive to give the best service and create memorable moments for our guests during their stay and going through your comment make us believe that we achieved this goal. Thank you for staying with us and look forward to seeing you back. With kind regards, Lucia Liu General Manager
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TravellingMong wrote a review Oct 2021
Jakarta, Indonesia188 contributions52 helpful votes
Writing this second review as Bali slowly reopens to international tourist. The Villas at the Laguna is the perfect choice as we all cautiously start to travel again as they are secluded villas within a hotel compound with its separate entrance. This was our second stay at the 2 bedroom villa to celebrate our 24th anniversary and it was all that we remembered and more. Private beach, well maintained rooms and grounds, excellent food. But service is what sets The Laguna apart. Special attention to details at all times and at all outlets. Our butler preparing his magical potion of ginger and pandan leaves every night because my husband was unwell on the first night. Staff at the restaurant preparing their Thursday special on a Saturday because we loved it. Arem arem (a traditional savory snack) appearing on our table because we mentioned how much we liked them. Too numerous to mention all but appreciated, every single one of them. Special thanks to Ms Lucia and Mr Didier for making our stay special. Our home away from home, we will be back.
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Date of stay: August 2021
Value
Cleanliness
Service
Room Tip: the Villas at Laguna for more privacy
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded Oct 14, 2021
Dear TravellingMong, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! First of all, thank you for your return visit and for choosing The Laguna as your preferred resort to celebrate your special occasion. Also, thank you for taking time to posting your holiday experience on TripAdvisor. We extremely happy to learn how you both really enjoyed the days in the villa and love the resort grounds and mostly with special attention from our team. On behalf of The Laguna team, we look forward to welcoming you both back for other vacation and celebrate anniversaries to come. With kind regards, Lucia Liu General Manager
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TheBatFreak777 wrote a review Oct 2021
Jakarta, Indonesia91 contributions71 helpful votes
We just got back from one of the laziest holidays we've had in a long time. This isn't our typical approach to a holiday but we need the down time badly. We couldn't be more pleased with the quality of this hotel. Their service was absolutely fantastic from start to finish with a focus on both the big and small details. It's really a beautiful resort in a wonderful location with a private beach. It's definitely one of the best spots to stay on this side of the island.
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Date of stay: October 2021
Rooms
Location
Service
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded Oct 10, 2021
Dear Brock H, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for taking your precious time to write on TripAdvisor and having chosen our resort as preference stay during Bali holiday. We are thrilled to learn you have had an enjoyable stay and that we contributed in some small way to make your stay at The Laguna Resort & Spa a pleasant and memorable one. Your excellent ratings and feedback has been shared to the entire team as I believe that they will feel very cherished and inspiring. Once again, thank you for staying at the Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali and we certainly look forward to welcoming you back to create more memories with us whenever your travels bring you back to Nusa Dua. With kind regards, Lucia Liu General Manager
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silviakartika wrote a review Sep 2021
Jakarta, Indonesia4 contributions1 helpful vote
+1
BEST HOSPITALITY! Lagoon View, Great Breakfast! Welcomed by Daria, she was very attentive to detail, payment and check-in was very efficient. Guided to the room by Pak Suada, he’s so friendly! Got problem with the lock door, but resolved asap. The room is very neat and clean, old hotel but very well maintained. Love the linen! Tasty breakfast! They have salt water and normal water pool. Ride a bike, got minu massage by bu Nuni. Thanks Mba Maya for helping me to stay here, definitely will come back!!
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Date of stay: September 2021Trip type: Traveled with friends
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded Sep 28, 2021
Dear silviakartika, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! First of all, thank you for choosing to experience our resort on recent holiday and we are so happy that you have had a wonderful vacation at The Laguna from the moment you arrived at the resort until departure. We really appreciate for mentioning Daria, Suada, Nuni and also Maya for the their excellent service. On behalf of The Laguna Team we look forward to welcoming you back for another enriching holiday experience with us. With kind regards, Lucia Liu General Manager
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Shahrzad sh wrote a review Sep 2021
Iran2236 contributions36 helpful votes
+1
There are many five-star luxury resorts on Nosadua Beach.T he Laguna, a Luxury Collection Resort & Spa is one of the best. Hotel has many beautiful pools and ponds. And the landscape is very beautiful architecture. There are many restaurants and bars in the hotel. The food and drinks at this hotel were excellent. The hotel breakfast buffet was also amazing. we loved Kulkul Bar and the kind employee. I posted a photo of that exemplary employee. The room we had booked had access to a private lagoon, which we could enter from the balcony and swim. The room was very clean and of excellent size. We stayed in this hotel for about ten days. We were very satisfied with the hotel's massage and spa .All hotel staff were very professional, helpful and kind. One of the best hotels I have ever experienced is this lovely hotel.
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Date of stay: October 2020
Value
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded Sep 20, 2021
Dear shahrzadsh1, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! We extremely thank you for your kind to choose The Laguna among other resort in Nusa Dua and listen how you were really enjoy the beautiful resort landscape, room, pristine pools, cuisine and the service delivery by our team. On behalf of The Laguna team, we look forward to welcoming you back in the near future to create more enriching holiday with us. With kind regards, Lucia Liu General Manager
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PRICE RANGE
$174 - $283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the laguna, a luxury collection hotel nusa dua, the laguna, a luxury collection resort and spa, laguna hotel nusa dua, the laguna hotel
LOCATION
IndonesiaBaliNusa Dua PeninsulaNusa Dua
NUMBER OF ROOMS
287
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Frequently Asked Questions about The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Which popular attractions are close to The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Nearby attractions include Museum PASIFIKA (0.2 miles) and Devdan Show (0.3 miles).
What are some of the property amenities at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Conveniently located restaurants include Prego, Kul Kul Bar at The Laguna, Bali, and Ikan Restaurant & Bar.
Are there opportunities to exercise at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali have an airport shuttle?
Yes, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali have airport transportation?
Yes, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali located near the city center?
Yes, it is 0.6 miles away from the center of Nusa Dua.
Are any cleaning services offered at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Yes, dry cleaning and laundry service are offered to guests.
Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.