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The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

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Certificate of Excellence

About

#10 of 55 hotels in Nusa Dua
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Certificate of Excellence
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, The Laguna, a Luxury Collection Resort & Spa, Nua Dua, Bali boasts panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant and Cornerstone featuring a wine room with a unique setting for private dining.
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Property amenities
Pool
Room service
Free parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Sauna
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
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4,086Reviews
251Q+A
100Room tips
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Popular mentions
This was our 3rd time at the Laguna and absolutely loved it. We stayed in one of the 1 BR villas again (the same one we've stayed in each time) and had an incredible experience. The accommodations are fabulous, the beach is beautiful and having the private pool to relax in in the afternoon was incredible. Special recognition to our butler Anton. He has been our butler each of the 3 times we stayed here and seemed to be able to anticipate our every need. He got ice for us before we ever asked, made sure my birthday was extra special and had every detail taken care of. Juni at the breakfast buffet was also fabulous. She did her best to get to know us each morning and was sweet as could be. When she learned how much I loved avocado she made sure to have avocado ready for me for breakfast the next morning. Little details that make a difference. Loved our stay and we certainly hope to be back again.
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+1
The staff is pleasant and friendly. I arrived about 1:30am and the check-in process was nice as they brought the process to you on comfortable couches. The room was clean and spacious with a nice balcony that overlooked the pools. Very short walking distance to the beach. Breakfast had a large variety choices and a lot of tables to accommodate the crowd.
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Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded yesterday
Dear 82trevorh, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Allow us to firstly say our utmost gratitude for writing such an exceptional review on TripAdvisor, which in these days, is a very helpful tool for potential guests to decide a place for their vacation. It is a pleasure to learn that you had an amazing experience with us on your recent stay and thank you for highlighting on the resort with spacious and cleanliness of the room with a nice balcony that overlooked the pools, check in experience,and that you enjoyed the breakfast with large variety choices and the most important is friendly services extended by our associates. We are grateful for your kind words as they are an encouragement for our team to continuously deliver a true luxury experience to our esteemed guests. On behalf of the entire team, we looking forward to your return visit to once again provide you with another memorable, excellent and enriching holiday experience. With my best regards, Lucia Liu General Manager
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We had a very late arrival yo Laguna due to flight delays but even at 4 am the staff were welcoming and smiling ... we stayed here for the first time as usually stay Seminyak way .., as all the reviews say it is amazing .., most comfortable beds ..!!’ My husband doesn’t sleep well and I think he said he’s had the best sleep here in years !! Buffet breakfast isn’t our thing as we find them all average and the same .. we did it once but weren’t over impressed ... room service good food and still hot which can sometimes be the problem .., cornerstones cafe great for coffee and we would get a takeaway and sit at the beach in the morning .. just beautiful .., great beautiful beach .., good walk to other resorts and sights .. easy 10 min walk to Bali collection shops which has great places to eat as well .., money changers ... supermarket etc .., an outstanding stay laguna thank you soooo much .. we will be back !!!
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Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 6 days ago
Dear Andowhite, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Allow us to firstly say our utmost gratitude for writing such an exceptional review on TripAdvisor, which in these days, is a very helpful tool for potential guests to decide a place for their vacation. It is a pleasure to learn that you had an amazing experience with us on your recent stay and thank you for highlighting on the resort with most comfortable bed,grat beautiful beach, resort location, and the most important is luxury services extended by our associates. We are grateful for your kind words as they are an encouragement for our team to continuously deliver a true luxury experience to our esteemed guests. Total guest satisfaction is our utmost priority and it is thanks to your feedback and comments that we are able to maintain and further improve on our buffet breakfast On behalf of the entire team, we looking forward to your return visit to once again provide you with another memorable, excellent and enriching holiday experience. With my best regards, Lucia Liu General Manager
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This is the third time my family went to this hotel. We went to a different hotel earlier, but ended up leaving early and decided to search for available rooms here. We were welcomed by Pak Wawan who were very helpful and willing to accompany us through choosing the most suitable rooms for us even though we came unannounced after being disappointed by the previous hotel and we were lucky enough to be able to book the remaining rooms. We booked a 2-bedrooms villa and 2 deluxe rooms. The villa was breathtakingly beautiful. We have made a very excellent choice. The access to the pool was easy, navigating from and to the rooms were easy, and the kids were extremely happy they did not want to go back to Jakarta. The foods were great, in rooms dining were always warm, have great portion, taste delicious, wide variety of menus, and service were very quick. The nice touch was, at the second morning breakfast, as we were the only group consisting of 7 adults with 7 kids, we were prepared big tables with 2 baby chairs even before we asked for it. At first we were confused, are there any big families except us? But the mbok says "this table is for your family" This really warms my heart. Oya, the ice cream truck were selling melted ice creams :( that is the only sad thing though.. but no worries, we can always buy at the bali collection. I am completely awed by the service from all of the staffs. they do not discriminate us at all and give a very warming smile everywhere in the hotel.
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Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 6 days ago
Dear Rinkaa, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Our utmost gratitude to you for ongoing being our loyal customer and for sharing your stunning review on TripAdvisor. Your excellent review is really appreciate and made me very proud to all The Laguna team whom friendly with remarkable Balinese hospitality. So glad that we successfully made your visit once again a memorable one. Your complimentary has been shared to the team include Pak Wawan as you mentioned. Thank you very much for keep our resort & associates a very special in your heart. On behalf of The Laguna team, we certainly look forward to welcoming you and family back to your home away from home in the near future. With my kind regards, Lucia Liu General Manager
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My Mum and I stayed nights at The Laguna In Nusa Dua and we loved everything about it. A beautiful fruit cocktail on arrival a cold towelette to wash our hands and smiles everywhere. The rooms were lovely. We especially enjoyed the restaurants. Breakfast was spectacular by the pool and dinner by the Ocean. We especially loved our massage under the cabana listening to the ocean. We will be back.
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Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 1 week ago
Dear DaCasbah, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! So delighted to learn that you and your mom have had an enjoyable stay and that we contributed in some small way to make your experience at The Laguna Resort & Spa a pleasant and memorable one. Thank you for your highlight on a lovely room, check in experience, and that you enjoyed our restaurant and the luxury service delivered by our associates. We certainly look forward to welcoming you both back to The Laguna whenever your travel plan bring you to Bali. With kind regards, Lucia Liu General Manager
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PRICE RANGE
$131 - $282 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the laguna, a luxury collection hotel nusa duathe laguna, a luxury collection resort and spalaguna hotel nusa duathe laguna hotel
LOCATION
IndonesiaBaliNusa Dua PeninsulaNusa Dua
NUMBER OF ROOMS
287
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