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The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

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Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 64 hotels in Nusa Dua
Location
Cleanliness
Service
Value
Travelers' Choice
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, The Laguna, a Luxury Collection Resort & Spa, Nua Dua, Bali boasts panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant and Cornerstone featuring a wine room with a unique setting for private dining.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Special diet menus
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Private beach
Housekeeping
Private balcony
Room service
Safe
Telephone
Flatscreen TV
VIP room facilities
Laptop safe
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Park View
Languages Spoken
English, Chinese, Indonesian
Hotel links
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Location

Full view
93Great for walkers
Grade: 93 out of 100
31Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
4410Reviews296Q+A100Room tips
Traveler rating
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Popular mentions
Shahrzad sh wrote a review Sep 19
Iran970 contributions21 helpful votes
+1
There are many five-star luxury resorts on Nosadua Beach.T he Laguna, a Luxury Collection Resort & Spa is one of the best. Hotel has many beautiful pools and ponds. And the landscape is very beautiful architecture. There are many restaurants and bars in the hotel. The food and drinks at this hotel were excellent. The hotel breakfast buffet was also amazing. we loved Kulkul Bar and the kind employee. I posted a photo of that exemplary employee. The room we had booked had access to a private lagoon, which we could enter from the balcony and swim. The room was very clean and of excellent size. We stayed in this hotel for about ten days. We were very satisfied with the hotel's massage and spa .All hotel staff were very professional, helpful and kind. One of the best hotels I have ever experienced is this lovely hotel.
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Date of stay: October 2020
Value
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 6 days ago
Dear shahrzadsh1, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! We extremely thank you for your kind to choose The Laguna among other resort in Nusa Dua and listen how you were really enjoy the beautiful resort landscape, room, pristine pools, cuisine and the service delivery by our team. On behalf of The Laguna team, we look forward to welcoming you back in the near future to create more enriching holiday with us. With kind regards, Lucia Liu General Manager
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Parashita_SA wrote a review Jul 2021
Denpasar, Indonesia156 contributions77 helpful votes
+1
It is a truly luxury as its name… the property, the staff service, are the best! we were there on mid of june for parent’s Anniversary ❤️ Our rooms were upgraded, we have direct access to lagoon, and easy access to main facilities. From the moment we arrived, we feel a warm welcome by the security at first gate ☺️ then assisted with a smooth sitting check-in by the frontdesk staff. met Mr. Wawan-the manager, He greeted us, confirming our room preferences, and even escorted us to the room… and surprisingly, our parent’s room was ready with a special decor and gift ❤️ thank you so much Pak Wawan and Laguna Team, seeing happiness in my parents eyes really melt my heart ❤️ Room was clean, spacious enough, and i love the room layout with few stairs separating bedroom and bathroom area.. the room amenities are also luxury, specially the bathroom amenities (smell so good and high class). Pools and other hotel facilities are good, they provide free 1 hour bicycle usage per day. Breakfast also good. Our Overall stay was lovely and memorable, hope to be back soon! Thanks for your great hospitality!
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Date of stay: May 2021Trip type: Traveled with family
2 Helpful votes
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded Jul 31, 2021
Dear Parashita_SA, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for your stunning feedback. We grateful to read your highlight on every aspect of our service and facilities that we have fulfill to your satisfaction to celebrate your parent's anniversary. We are utterly happy by reading your feedback on how impressed you were with service from our team especially from Wawan. By this review, this is another reason for me to proud of my dedicated team who did an extra mile to make our guest stay an enriching one. Thank you very much for your staying with us and we certainly look forward to welcoming you both back for more enriching holiday experience with us. With my best regards, Lucia Liu General Manager
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Oscar Camacho wrote a review Jul 2021
4 contributions2 helpful votes
The resort is amazing, people work there are so gentle, and have always for us an smile. My wife and I went for our 41st wedding anniversary, they spoiled us in many ways, flowers, a cake, nice room decoration and also we have a fancy dinner in the beach. The room was incredible, clean, spacious, bright, and COVID measures were excellent, every two hours people sanitize the place. Food is excellent, the restaurant have a great Chef. Everyone call us by our name and makes us feel at ease. Swimming pools are wonderful, gardens are so beautiful, like a paradise. The Director of the resort was always attentive to our needs and ready to help in everything and also her closes team. This hotel is a paradise, we will be back soon. Magdalena and Óscar Ortega.
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded Jul 9, 2021
Dearpapito_the_beard, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali. Happy 41st Wedding Anniversary! Thank you for spending this very special occasion with us. It is always thrilling to receive a wonderful feedback particularly when it is coming from our valued guest such as yourself. I am so glad to know that you have enjoyed the entire stay from the beginning until you have left the resort with an unforgettable memory. We greatly appreciate that you have trusted us to host your holiday and cater your needs. Your kind words to our dedicated team and the service we offer are very much appreciated since we believe that our valued guest comments keep our work performance constantly on its level. We keep maintaining our performance and improving every area in the hotel so that we can always fulfill our guest satisfaction. Together with the team, we look forward to welcome you back to this beautiful island for yet another spectacular experience. Sincerely yours, Lucia Liu General Manager
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Vivi A wrote a review Jun 2021
Bangkok, Thailand2 contributions
The staff is excellent! Very attentive and very responsive. Always on the look out to our needs. We stayed there for 3 nights and even got upgraded room from Deluxe Studio to Executive Junior Suite. Looking forward for our next stay in Laguna!
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Date of stay: June 2021
Rooms
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded Jun 22, 2021
Dear 545vivia, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! First of all, thank you for choosing The Laguna as the resort for your Bali holiday and for sharing your experience with us. We are pleased to hear that you have had an enjoyable stay, love the room upgraded and the associates were taken care of you very well. Together with The Laguna Team, we look forward to welcoming you back on your next travel to Bali Island. With kind regards, Lucia Liu General Manager
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Arnie wrote a review Jun 2021
Omaha, Nebraska21 contributions
The hotel has a bit outdated design but excellent service, Byredo product (😬), and fantastic breakfast over at Arwana restaurant (thank you Tya and Dian). We were assigned a butler to each of our rooms and were prompt. It is a pretty relaxed environment, highly recommend.
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Date of stay: May 2021Trip type: Traveled with family
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded Jun 9, 2021
Dear Global68337165740, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for choosing to experience our resort recently and have put your review on TripAdvisor page. It is a great pleasure to hear how you really enjoy healthy and selection of food at breakfast, love the environment and excellent service from our team include Tya and Dian as been mentioned. Once again, thank you and we look forward to welcoming you back in the near future to have more captivation holiday experience with us, at The Laguna. With kind regards, Lucia Liu General Manager
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PRICE RANGE
$174 - $283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the laguna, a luxury collection hotel nusa dua, the laguna, a luxury collection resort and spa, laguna hotel nusa dua, the laguna hotel
LOCATION
IndonesiaBaliNusa Dua PeninsulaNusa Dua
NUMBER OF ROOMS
287
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Frequently Asked Questions about The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Which popular attractions are close to The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Nearby attractions include Museum PASIFIKA (0.2 miles) and Devdan Show (0.3 miles).
What are some of the property amenities at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Conveniently located restaurants include Prego, Kul Kul Bar at The Laguna, Bali, and Ikan Restaurant & Bar.
Are there opportunities to exercise at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali have an airport shuttle?
Yes, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali located near the city center?
Yes, it is 0.6 miles away from the center of Nusa Dua.
Are any cleaning services offered at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Yes, dry cleaning and laundry service are offered to guests.
Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
The staff speaks multiple languages, including English, Chinese, and Indonesian.