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The Laguna, a Luxury Collection Resort & Spa

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The Laguna, a Luxury Collection Resort & Spa
The Laguna, a Luxury Collection Resort & Spa
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2,660 Reviews from our TripAdvisor Community

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Showing 2,143: English reviews
Rainham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

if you are looking for a Spa hotel at a fantastic price that serves a great selection of Food, great value for treatments, with the most helpful and politest people your ever come across go there.the staff are so so helpful and polite. We will definitely return As it was a fabulous holiday at a great price.

Helpful?
Thank Les W
Hong Kong, China
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

We read the hotel review and decided to indulge ourselves with this rather costly hotel, while the experience was rather disappointing... Firstly, after we've done the check-in registration, the receptionist just kept us waiting for over 20-30 minutes in the lobby without telling us what was happening, until we asked, we were told the room is not yet ready. I... More 

Helpful?
Thank Chloe C
Vancouver, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I m here on vacation with my family. The staff members are so friendly & courteous. Beautiful resort & yes, it is like paradise. We are right on the beach. Nurry, the manager is so helpful & professional. She helped us out with the reservation & check out arrangements. Excellent hotel run by excellent team members! Good job!

Helpful?
Thank misto42
London, United Kingdom
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Coming to the end of a 10 day stay at this amazing hotel and will be sad to leave. Staff, resort, food, service and accommodation were all of superb quality and standard. Beach cleaned daily, breakfast choices superb. Ate lunch at beach bar and in seafood restaurant both excellent as was dinner at Arwana the seafood restaurant. Loved the in... More 

Helpful?
Thank Eva E
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

If I had to describe in one word the experience in The Laguna that is just 'Perfection'. The hotel is amazing but the staff is incredible, standards of customer service at another level even with the small details. Used to luxury resorts in other places (Cuba, Caribean, Hawaii, Italian Riviera, Cote Azur...) I have never seen something similar and the... More 

Helpful?
Thank Javier M
Paris, France
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 days ago NEW

We have just spent two weeks at the Laguna Resort in Bali. As great fans of luxury hotels in South East this stay has left us with mixed impressions. What we liked: the hotel prime location in the Nusa Dua area and along a beautiful beach allowing for safe swimming ( not always the case in Bali as we understand).... More 

Helpful?
Thank VPMM2016
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a wonderful 5 night stay at this wonderful Resort - thanks to the great staff! The people who are working at The Laguna are extraordinarily friendly and helpful, smiling all the time and trying their best to let their guests have the perfect vacation. Well, we definitely had a great time! We got a spacious, clean and quiet... More 

Helpful?
Thank Sabine H
Gaborone, Botswana
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Excellent location; beautiful beach resort; nice, friendly and hospitable people. Rooms are spacious, very clean and cozy. Food was great, especially seafood (which is my favourite). Wide array of attractions and restaurants with great exotic spa services. Service was generally excellent. Would love to visit again with my wife for a "paradise" holiday.

Helpful?
Thank Eugene N
Thelaguna B, Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Eugene N, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for posting your kind review on TripAdvisor. It is a pleasure to know that you were enjoying your stay for business especially with resort's location, beach, spacious room, the genuine hospitality and service extended from our associates. We also learn that you enjoyed the variety... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW via mobile

Me and my wife had the most amazing 2 weeks at the Laguna. From the minute we arrived we knew that we had booked a brilliant place to stay. The staff are so friendly and helpful. The breakfast and food in general was 10/10. There are a few different swimming pools which are all immaculate. The pool areas and beach... More 

Helpful?
Thank A TripAdvisor Member
Thelaguna B, Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear reviewer, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! It was a real pleasure to welcome you both at The Laguna on your honeymoon and learn that you enjoyed two enriching weeks with us from the moment you arrived till depart our resort. In addition to the hotel facilities which were meet to your satisfaction, we... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

After many visits to the Laguna I decided to host my 50th birthday party there for 40 people . After a few discussions with management expressing my wishes , the party was planned. The Laguna surpassed all my expectations and hosted the most spectacular event my friends and family have ever attended. The setting on the beach was stunning, the... More 

Helpful?
Thank Suzanne s
Thelaguna B, Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Suzanne s, Warmest wishes from The Laguna Resort & Spa, Nusa Dua Bali! Firstly, Congratulation for your 50th birthday and wishing many more to comes! We would like to thank you for your preference to host this great event at The Laguna and invite your families and friends stayed with us. Your compliment on the birthday setting, quality of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Deluxe Lagoon Access Room (25)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Arwana Restaurant
Arwana Restaurant
Cuisines: Seafood, Asian, Indonesian, Gluten Free Options, European, Pacific Rim
Banyubiru Restaurant at The Laguna, Bali
Banyubiru Restaurant at The Laguna, Bali
Cuisines: Asian, Vegetarian Friendly, Indonesian, Japanese, International
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more   less 

Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: $153 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
The Laguna, a Luxury Collection Hotel Nusa Dua
The Laguna, a Luxury Collection Resort And Spa
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua
Hotel Style:
#3 Business Hotel in Nusa Dua
#7 Family Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#8 Luxury Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
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