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Nusa Dua Retreat and Spa

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103 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Singapore
Reviewed April 4, 2012

Seems that I'm not the only couple who have encountered the voucher/offer problem. Villas Indonesia is currently out-of-business and a warning to whoever that had booked accomodation with them through a 3rd party agent/company, please confirm with Nusa Dua whether your stay has been confirmed and sort out with your 3rd party owner. Arrived at the Villa late evening and...

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9Thank JLim83
Kuala Lumpur, Malaysia
Reviewed March 28, 2012

We had some troubles with another booking agent but nonetheless the staff was very accommodating and made our travels that much more enjoyable. The location is further off the busy streets. If you don't like the bustling of cars honking and bikes zooming pass, you would enjoy this place. Its near Pandewa beach and a real welcoming retreat. The villas...

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2Thank Tien Ming T
ANDRT, Ecommerce at Nusa Dua Retreat and Spa, responded to this review

Hi Tien Ming, Warmest Greetings from Nusa Dua Retreat Boutique Villa Resort and Spa ... We are very pleased to know that you are happy when you stay at Nusa Dua Retreat. Thank you for choosing Nusa Dua Retreat as your holiday destination and hope we can serve you better in future. P.S : Jamie also said thank you for...

NSW
Reviewed March 28, 2012

As with all the previous voucher user reveiws, we had our hicups. However, the manager, Mr Henry, could not have done any more to help overcome them and compensate with apologies. Villas International are the villans and hopefully for the Retreat they will be able to sort this out before too much longer. If you booked through Why Pay Full...

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Thank crossbordertraveller
Sydney, Australia
Reviewed March 26, 2012

There are lots of reviews about this retreat and I agree with most of them so won't keep bangin on about the same issues. We used a voucher purchased through Ouffer and stayed 8 nights in total. Yes, no one turned up to pick us up at the airport - after waiting for an hour for Rucky, we got a...

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1Thank Steven B
ANDRT, Ecommerce at Nusa Dua Retreat and Spa, responded to this review

Hi Steve, Warmest Greetings from Nusa Dua Retreat Boutique Villa Resort and Spa ... First of all we would like to say thank you so much for your review, it's so nice to get some feedback from our guest, we will make some improvements in our restaurant to further improve the quality of our food. Thank you for choosing our...

Midginbil
Reviewed March 22, 2012

Our villa was ENORMOUS - luxuriously spacious and well appointed. We loved the private pool and huge covered sun deck complete with a beautiful four poster bed with mozzie net. We had our breakfast delivered up there daily, very decadent. Probably the most outstanding feature though is the friendliness and helpfulness of the staff. Henry and his team are superb,...

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Thank JandraPaul
ANDRT, E-Commerce at Nusa Dua Retreat and Spa, responded to this review

Hi Paul Warmest Greetings from Nusa Dua Retreat Boutique Villa Resort and Spa ... Thank you so much for your review and your tips at Tripadvisor, we are really glad read it :) Thank you also for choose our property as your holiday destination and hope we can serve you better in the future. Have a good time :)

Perth, Australia
Reviewed March 21, 2012

We have just returned from 4 nights. We enjoyed the stay. Villa, pool etc. all as we expected. Although not in the heart of Nusa Dua, shuttle buses every two hours with the last leaving Nusa Dua at 10pm, so not a problem. Anyone booked thru a Spreets voucher, take the voucher with you, as Villas Indonesia has not been...

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Thank JBell76
ANDRT, E-Commerce at Nusa Dua Retreat and Spa, responded to this review

Hi Bell, Warmest Greetings from Nusa Dua Retreat Boutique Villa Resort and Spa ... Thank you so much for your review at Tripadvisor, we are really glad to get your review. Thank you also for choose our property as your holiday destination and hope we can serve you better in the future. Have a good time :) Best regards, Rio...

Reviewed March 20, 2012

Arrived at Nusa Dua Retreat to discover that the resort would not honor the $560 voucher we had purchased from Groupon. They claimed that they had never received our money that had been withheld (according to them) by their own booking agents (Villas Indonesia). The only way they would give us a room was by us paying a further $250US...

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5Thank Margauex
ANDRT, E-Commerce at Nusa Dua Retreat and Spa, responded to this review

Dear Ms. Margauex, Warmest Greetings from Nusa Dua Retreat Boutique Villa Resort and Spa ... We do apologize for this inconvenience, we knew that you are really dispointed when we charged you directly for your reservation. Since Nusa Dua Retreat and another 50 propertys in Bali facing the financial problem with Villa Indonesia since December 2011, We are no longer...

Singapore
Reviewed March 17, 2012

Airport transfer arrangement was not done properly. We had to wait for more than an hour before we were picked up to transfer to our hotel. :( Wasted our whole morning. It wasnt exactly near Nusa Dua and beach, however, there's lots of activities you can do in the hotel. Free vcd to watch, a swimming pool, a sunning deck...

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Thank Cindy L
Singapore
Reviewed March 15, 2012

We bought a deal from Juz Today at S$499 for 3D2N Nusa Dua Retreat Boutique Villa Resort with complimentary 2 hour spa treatment, 12 hours car charter with driver and romantic dinner for 2. More review at http://gastronomicaltravel.blogspot.com/ Quite nice of them to agree to pick us up from Kuta, in replacement of airport transfer. However, the driver was late...

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Thank GastronomicalTravel
Melbourne, Australia
Reviewed March 13, 2012

To start with I want to let everyone know what is happening here with anyone that has purchased a Spreets/ Groupon /Offer or other deal on line. The company Villas Indonesia who are the organisers of the packages have been apparently taking the money paid by the online companys (Spreets etc) and not paying the companies that customers are expecting...

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1Thank rjoiner
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Nusa Dua Retreat Boutique Villa resort and Spa offers one-bedroom pool villas, extra large one-bedroom deluxe pool villas and a three-bedroom deluxe pool villa. Each villa has a living room, kitchen, roomy air-conditioned en suite bathroom and a large private pool. The pool villas also offer a rooftop sundeck ideal for soaking in Bali's tropical sunshine. A restaurant, private beach club, resort center pool and spa round up the retreat's complete range of facilities. Located in the charming hillside country of the Bukit Peninsula above the world class resort destination of Nusa Dua, the Nusa Dua Retreat affords views over the Indian Ocean ad features its own private beach club on the nearby secluded Kutuh Beach. ... more   less 

Additional Information about Nusa Dua Retreat and Spa

Address: Jl. Melasti II no. 88 | Kutuh, Nusa Dua 80363, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: $96 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Nusa Dua Retreat and Spa 5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Nusa Dua Retreat Hotel Nusa Dua
Nusa Dua Retreat And Spa Bali
Hotel Style:
#33 Spa Hotel in Nusa Dua
#35 Luxury Hotel in Nusa Dua
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Questions & Answers

Here's what travelers have asked, with answers from Nusa Dua Retreat and Spa staff and other travelers.
2 questions
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Questions? Get answers from Nusa Dua Retreat and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All villas nice. We prefer villa with garden near private pool or villa with lounge, day bed and television upstairs and watch the stars”
saffiedingo, Aug 16, 2016 | Read review
“Deluxe Room is an adjoining room | great for families”
MichelleESydney, Jul 17, 2016 | Read review
“The front villa was the best one”
Jsfverg, Jan 8, 2016 | Read review
“Don't book here”
  • Toilet Door
  • Peeling Wallpaper in Bathroom
  • Bathroom Door
  • Broken Blinds
  • Dirty Corner
  • Dirty plughole in bathroom sink
  • Peeling Wallpaper
  • Dirty Rubbish Bin
Ner0lie, Nov 8, 2015 | Read review
“Avoid this place at all costs!”
babsonite, Jan 16, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question