I will still be a customer of Natya Hotel. All staff very fiendly, food was delicious the room is amaizing for family, pool is clean also near the bar make us more simple to drink something at pool. And breakfast is very good for kids too...
The location very easy to find out, Room is clean, and i’m very happy when i got supprised my room already set up decor honeymoon, perfect !! As my request . Thank you , later i’ll come back again. 😊
Room was clean and had complete amenities. AC and shower working properly. We also got minimalist but decent breakfast included. Location is easy to access and near the airport. Good hotel with reasonable price.
The service is generally satisfactory, reservation easy, fast check-in, complete amenities, free mineral water too, The rate is very friendly, the towels and linens looks old color, needs the new one, the TV is also blurry, overall its OK, You can culinary around the hotel near the souvenir center... If you go to Bali, just stay here..
Positive: 1. The food they sell is reasonable and nice 2. The staff are very helpful.3. Room hotel is ok. Negative: 1. Safevault not working properly. 2. Going to other places by walk Abit far. 3. No tables or cabinets to put your things 4. Not much facilities.
Lokasinya cocok, stay di 216 dgn pool view. Kamarnya clean enough, ada bathtub dan sofa. Housekeepingnya helpful, frontliner nya ramah. Restaurant attendant juga great, so do the food. Thanks Natya Kuta.
Was a perfect time to find a good hotel in the city centre. Become one of my favorite. Also the food at the restaurant is amazing too. I will definitely come back for another trip. I never try the pool but it also looks good when you have spare time
The Room was clean and good maintenance, when we checking in, the room was cool with little cookies its nice. The staff reception are friendly, staff in restaurant also helpful, but when we swimming with kids and i looking staff in pool bar to order the food it little bit longer maybe busy or inside restaurant around 10 minutes waiting to order, i think they will come to us to try offer menu but not, my suggest they are need training to be sales person. another suggest is when we had dinner in your restaurant, we ordering pizza, small beer, fried rice also avocado juice (a bit bitter) for our kids, but we order a cup hot milk the staff said not available, and next days we ordering hot milk again in pool bar and lucky its available. Nasi goreng beside restaurant (not from hotel) is very very delicious. Against overall staff and facilities is very good, but your staff need remind about upsaling. Thanks Natya Team. Robby…
hotel service is great: receptionist, janitors, securities, everyone is being nice. There are some welcoming cookies in the room is tasty. The room always been cleaned 10am. water heater works well, new towels everyday, aminities refilled. spacy parking lot, various breakfast, there is minimart, near kuta beach and Ngurah Rai airport
I came to this hotel around at 4 or 5 pm, the parking area on basement very messy, and i came to front office, The staff are not welcome, they speak very little. And they forgot to return my identity card. when i came to my room on 2nd floor, one of the light is not working, and i back to front office to ask to fix the light, but they to check one more then they call technician. After that the air conditioner has a problem, there was water dripping on the ac. hopefully the staff will check again before the guest check in🙏🏻