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The Kuta Beach Heritage Hotel Bali - Managed by Accor

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Jl. Pantai Kuta, Br. Pande Mas Kuta, Kuta 80361 Indonesia
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Traveler (1752)
Room & Suite (560)
Dining (210)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Kuta Beach Heritage Hotel Bali - Managed by Accor
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#40 of 369 in Kuta
Location
4.6
Cleanliness
4.3
Service
4.3
Value
4.1
Located just across Kuta Beach and just a 5-minute walk away from Kuta square and Kuta art market, The Kuta Beach Heritage Hotel Bali - Managed by Accor has 159 marine themed rooms related to surfing, fishing and seafaring, Waves restaurant, rooftop pool with its breathtaking Kuta beach, Riva Bar & Restaurants, an Aqua Spa as wellness facilities, H2O fitness and meeting rooms. While staying at this hotel, guests have many activities to choose from: surfing, enjoying romantic sunset, hunting for lovely photos and many more.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Airport transportation
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Plunge pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Rooftop bar
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Sun terrace
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English, Indonesian
1883Reviews107Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
IqbalKhanFCA wrote a review May 22
London, United Kingdom1 contribution
Beach is across the road, staff stop the traffic to enable guests to safely cross the road. Some amazing restaurants, including local ones, within walking distance. In the evenings there was loud music from another venue, which was no bother to us. Stayed for 20 nights had brilliant holiday.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
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Location
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Naomi Adams wrote a review May 8
7 contributions1 helpful vote
It is located literally in front of kuta beach. The staffs are very friendly. The room is very clean. The amenities are complete enough, and i got an upgrade from standard room to junior suite. Will definitely come back.
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Date of stay: May 2022
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Response from GeneralManager TheKutaBeachHeritage, Manajer Umum at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded 2 weeks ago
Dear NaomiAdams28, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Please stay safe and healthy. Kind regards, Management
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Teguh G wrote a review Apr 2022
Jakarta30 contributions8 helpful votes
I stayed in the executive suite for 1 night. They stay was actually quite good since the hotel was located strategically just next to the beach and a short walk to Pasar Seni and Kuta Beach Walk. But actually there's some things to be improved : 1. Parking space is quite limited 2. The hotel is surely need to have some maintenance works, but it is understandable since it has been impacted badly by the pandemic situation. 3. The cleanliness in the room should be improved, since i found some places with spider webs and there's some ants crawling around in our room. 4. The bathtub was clean but the water coming out from the faucet was very little, i think it would need half day just to make it half full (i didn't report this since i wasn't going to use it) Overall the room was clean and very spacious, but i will recommend you to get the higher floor since you can see the scenery better (my room was in lvl2 and i can only see part of the beach since it was hidden by the coconut trees and cables) Thank you for the reception mbak Dayu for the good service
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from GeneralManager TheKutaBeachHeritage, Manajer Umum at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded 4 weeks ago
Dear Mr.Teguhg, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. We glad to know that our staff was very helpful during your stay with us. This can be boosting the spirit of our staff to provide high level of service Waiting to welcoming you again in the near future. Please stay safe and healthy. Kind regards, Management
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Jemma M wrote a review Apr 2022
5 contributions2 helpful votes
We can not recommend Heritage enough. As Accor members we have stayed at a number of Accor hotels and Heritage was just amazing. The front of house staff made us feel so welcome upon arrival, the pool area with sea view is just beautiful. Special thank you also to all the breakfast staff, we loved chatting to the staff every morning, they couldn’t have been any more friendly and helpful. Not to mention the breakfast selection was great! The room was very spacious and modern. We couldn’t have asked for more from our stay and would most definitely recommend!
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
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Response from GeneralManager TheKutaBeachHeritage, Manajer Umum at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded Apr 18, 2022
Dear Ms.Jemma, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Please stay safe and healthy. Kind regards, Management
Read more
gitapratiwi wrote a review Mar 2022
Jakarta, Indonesia2 contributions1 helpful vote
Thank you so much for such warm welcomed and has been taking care of me. The room so beautiful, clean, tidy and so comfy. The staff is amazing, especially Mr. Surya in the restaurant. Definitely will come back soon.
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Date of stay: April 2021
Location
Service
Sleep Quality
Room Tip: Best Room, Best Food, Best People
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1 Helpful vote
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Response from GeneralManager TheKutaBeachHeritage, Manajer Umum at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded Mar 28, 2022
Dear Ms.Pratiwigit, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Please stay safe and healthy. Kind regards, Management
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Dory S wrote a review Mar 2022
Banjarmasin, Indonesia105 contributions18 helpful votes
stay for a night here after bad service i move to other accor hotel. i know its been hard time for hotel business but the service is so bad in here from beginning. 1st i was plan to take meeting package here but since no respond till the day i come so i cancelled 2nd they dont gift me welcome drink hmmm its so bad... even this hotel has great location and the room is really good and clean
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Date of stay: February 2022Trip type: Traveled
Room Tip: parking here is hard dont bring your own car
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Response from GeneralManager TheKutaBeachHeritage, Manajer Umum at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded Mar 24, 2022
Dear Mr/s.DoryS484, We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels . First and foremost, we would like to convey our apologies for some services which are not meeting your expectation. All improvements needed have been raised to all departments concern. We will take immediate action to improve the details. Thank you for bringing the above to our attention and hope we might be able to welcome you back to The Kuta Beach Heritage Hotel and provide you with a more seamless experience. Best regards, Management
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Elbert wrote a review Mar 2022
2 contributions1 helpful vote
I am so impressed with the service from Heritage Kuta Bali. I stayed for 1 (one) night when I arrived in Bali, and I found that the hotel is so comfortable, clean, and close to everywhere, and I decided to return and spend my whole Nyepi in this hotel. Thanks to the receptionist staff (Mr. Dika & Ms. Ratna) for the hospitality and services during my stay in Kuta. However, the hotel should improve the variety of food for breakfast and room services. Overall, I love staying in Heritage Kuta Bali and definitely will come back again in the future.
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Review collected in partnership with Accorhotels.com
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from GeneralManager TheKutaBeachHeritage, Manajer Umum at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded Mar 6, 2022
Dear Mr/s. Elbertj87, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. Your feedback had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. We hope your next visit will be as pleasant as the previous one. Please stay safe and healthy. Kind regards, Management
Read more
arie438130 wrote a review Jan 2022
Bandung, Indonesia76 contributions53 helpful votes
Stayed here for 2 nights. My room window is not facing outside, but inside off the building. There is a big traditional ship in the middle of the building. The room itself was big, no issues with the AC, amenities and so on, but the soundproof can be improved. I still can hear people’s voice from besides. The breakfast taste is good although the restaurant didn’t provide too many options for breakfast, typical Bali’s hotel. In conclusion, the hotel is relatively old but quite maintained, I think it is ok to just stay 1-2 nights here, without so much activities, just sleep and having breakfast.
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Date of stay: January 2022Trip type: Traveled
1 Helpful vote
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Response from GeneralManager TheKutaBeachHeritage, Manajer Umum at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded Jan 24, 2022
Dear arie438130, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Look forward to welcoming you back again soon. Kind regards, Management
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Inspire27661913380 wrote a review Jan 2022
2 contributions3 helpful votes
1st 5 * ever not providing room service, but provides concierge to your room. Stop hiding behind covid. Also no services whatsoever to cater for Platinum privileges other than the room upgrade. The room itself was spacious but had several maintenance issues that had to be reported and then dealt with...but why did i have to report it.... the room itself was not as clean as many other 5* hotels in comparison and reception temporary is like a 2* concept even though they have a great closed reception on 1st floor. Overall if it was not for its location i would have been severely dissapointed My view safe the cash and stay at the Mercure next door or further down at the Pullman
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from GeneralManager TheKutaBeachHeritage, Manajer Umum at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded Jan 24, 2022
Dear Inspire27661913380, We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels . We have taken all comments which can assist us to improve the products and service in our hotel. Thank you again for sharing your experiences and we look forward to welcoming you back soon. Kind regards, Management
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Joe Noegraha wrote a review Dec 2021
Jakarta, Indonesia6 contributions10 helpful votes
The hotel is bit old, but the location is strategic near Kuta Beach and Beachwalk Mall. I was staying 7 days 6 nights in this hotel and the service was very good. The staffs were kind, friendly and helpful especially to Ms. Putu who already gave the best service to us. Many big thanks to Ms Putu and hope i can stay in this hotel again in the future.
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Date of stay: December 2021Trip type: Traveled
Room Tip: Ask the staff to park your car in the basement. The lobby parking area might be full.
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1 Helpful vote
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Response from GeneralManager TheKutaBeachHeritage, Manajer Umum at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded Dec 20, 2021
Dear Joenoegraha, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Please stay safe and healthy. Kind regards, Management
Read more
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PRICE RANGE
$45 - $58 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Kuta Beach Heritage Hotel
LOCATION
IndonesiaBaliKuta DistrictKuta
NUMBER OF ROOMS
159
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Frequently Asked Questions about The Kuta Beach Heritage Hotel Bali - Managed by Accor
Which popular attractions are close to The Kuta Beach Heritage Hotel Bali - Managed by Accor?
Nearby attractions include GP Bali Tour - Day Tours & Activities (0.2 miles), Bali Sea Turtle Society (BSTS) (0.2 miles), and Beachwalk Shopping Center (0.3 miles).
What are some of the property amenities at The Kuta Beach Heritage Hotel Bali - Managed by Accor?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at The Kuta Beach Heritage Hotel Bali - Managed by Accor?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Kuta Beach Heritage Hotel Bali - Managed by Accor?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Kuta Beach Heritage Hotel Bali - Managed by Accor?
Yes, parking is available to guests.
What are some restaurants close to The Kuta Beach Heritage Hotel Bali - Managed by Accor?
Conveniently located restaurants include Piccola Italia Kuta, Deliziosa Coffee, Pizza & Pasta, and Santorini Greek Restaurant Kuta.
Are there opportunities to exercise at The Kuta Beach Heritage Hotel Bali - Managed by Accor?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does The Kuta Beach Heritage Hotel Bali - Managed by Accor have airport transportation?
Yes, The Kuta Beach Heritage Hotel Bali - Managed by Accor offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Kuta Beach Heritage Hotel Bali - Managed by Accor located near the city center?
Yes, it is 0.7 miles away from the center of Kuta.
Are any cleaning services offered at The Kuta Beach Heritage Hotel Bali - Managed by Accor?
Yes, dry cleaning and laundry service are offered to guests.
Does The Kuta Beach Heritage Hotel Bali - Managed by Accor offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.