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Mercure Kuta Bali

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Traveler (999)
Room & Suite (246)
Pool & Beach (217)
Overview
  • Excellent20%
  • Very good42%
  • Average26%
  • Poor8%
  • Terrible4%
Travelers talk about
“infinity pool”(74 reviews)
“pizza hut”(31 reviews)
“surf school”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
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Reviews (1,450)
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1,082 results
Traveler rating
220
442
266
98
56
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Time of year
LanguageEnglish
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220
442
266
98
56
Show reviews that mention
All reviewsinfinity poolpizza hutsurf schoolhard rock hoteltop floorstandard roomthe location is perfectpoppies lanebeachwalk mallnight lifewelcome drinkbuffet breakfastbalconybalisurfers
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1 - 5 of 1,082 reviews
Reviewed 3 weeks ago

the mercure hotel was more than enough for myself and a couple of mates. had a basic room which catered for our needs, breakfast was good, if you needed any assistance help was at hand. sometimes the service was a little slow but hey you're...More

Thank RosnFrog
Response from -ExSecMKBB-, General Manager at Mercure Kuta BaliResponded 3 weeks ago

Dear RosnFrog, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 3 weeks ago

Having stayed at this hotel before and having a very enjoyable stay I decided to go back...what a disappointment. I checked in with my Indonesian friend who was acknowledge by the front office staff and had a lengthy conversation in Indonesian while I was left...More

Thank geoffmark
Response from -ExSecMKBB-, General Manager at Mercure Kuta BaliResponded 2 weeks ago

Dear Mr Geoffmark, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have investigated your experience with...More

Reviewed 3 weeks ago via mobile

Mercure was very accomdating to our needs during our stay. We knew we would be getting to Mercure in the middle of the night and we let management know ahead of time. We were even more delayed that we thought but someone still waited for...More

Thank Alexandria H
Response from -ExSecMKBB-, General Manager at Mercure Kuta BaliResponded 3 weeks ago

Dear Alexandria H, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed July 10, 2018 via mobile

Whilst the hotel lobby and pool look great. For the price the rooms are poorly lit, dingy and feel sanitised. They are nothing like the stock photos the hotel has put on booking.com. The bathroom is particularly poor. The internet is intermittent at best and...More

1  Thank Eddie R
Response from -ExSecMKBB-, General Manager at Mercure Kuta BaliResponded 5 weeks ago

Dear Eddie R, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide...More

Reviewed July 9, 2018 via mobile

Perfect location just in front of kuta beach, the hotel have 2 kind of room, renovated and the old one. Just pick the renovated room. Small room but great to have a good nap. Breakfast just standard. Key feature of this hotel is the location...More

Thank KBRRMRAR
Response from -ExSecMKBB-, Manager at Mercure Kuta BaliResponded July 10, 2018

Dear Kbrrmrar, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
$64 - $121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 On the Beach Hotel in Kuta
#52 Luxury Hotel in Kuta
#70 Spa Hotel in Kuta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$64 - $121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 On the Beach Hotel in Kuta
#52 Luxury Hotel in Kuta
#70 Spa Hotel in Kuta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (999)
Room & Suite (246)
Pool & Beach (217)
Dining (78)
Amenities (15)
Business Center & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Tejasdipa
July 15, 2018|
Answer
Response from purisu | Reviewed this property |
Hi Tejasdipa. You can try their public bus called Kura-Kura Bus google it! but you probably need quite a lot of walk to get to their bus stations and your hotel. Other option is take GRAB! Or approach any local driver, it... More
0
Votes
SherrTan
March 6, 2018|
AnswerShow all 3 answers
Response from adenoerwenda | Reviewed this property |
All room types are rennovated..they work in floor basis. Just mentioned on your reservation that you want the rennovated one. Bath tub is available on suite.
1
Vote
Nathan B
November 3, 2017|
AnswerShow all 2 answers
Response from -ExSecMKBB- | Property representative |
Dear Kia Ora, Thank you for your question. In Mercure Kuta Beach Bali for entertainment regulary we don't have. Just based on request. For more information please call our hotel in +62361 767411
0
Votes
Room Tips
"had a ground floor room which was good, no noise, easy access to the outside world"
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"Floors 2 and above provide you with less noise and guests traffic"
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"most rooms are facing inwards. do not expect views"
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"Choose rooms facing the beach"
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