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Mercure Kuta Bali

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Mercure Kuta Bali
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1,227 Reviews from our TripAdvisor Community

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Showing 926: English reviews
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Pool was great as well as the bar and restaurant on top. We were located in a smaller room tucked away on the ground level - no views however concierge was always happy to organise cabs for us when we wanted to head into the heart of town.

Helpful?
Thank Natalie K
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We stayed here for the first three nights of our vacation. Great location for the beach and in walking distance for food and shopping. The rooms are clean and secure (there is also a safe in the room). Pool area is very nice and the view from the pool is amazing! The breakfast was one of the best we had... More 

Helpful?
Thank Carlos K
Jakarta, Indonesia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This hotel location is very good. Just cross the road in front of you and you will reach the very famous beach in the world, The Kuta beach. Also easy to reach touristic centre from Kuta to Legian and Seminyak and also shopping centre (traditional market and modern mall)

Review collected in partnership with Accorhotels.com

Helpful?
Thank tonopm
Berkshire
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for three nights when we first arrived in Kuta. When we checked in and went to our room there were still items in there so we returned to the reception and were given a different room. The room was very nice and clean and included lots of useful toiletries, a safe, a nice balcony and a bath.... More 

Helpful?
Thank give_me_strength
-ExSecMKBB-, Executive Secretary at Mercure Kuta Bali, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

It was amazing, the staff is so welcoming and nice the breakfast is great the view from the pool is unbelievable. The rooms are a little small and for some reason when we would wake up or get back to our room in the afternoon we would find the floor wet maybe it was juste the humidity but it was... More 

Helpful?
Thank tou z
-ExSecMKBB-, Executive Secretary at Mercure Kuta Bali, responded to this review

Dear tou z, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Jakarta, Indonesia
1 review
1 of 5 stars Reviewed 2 weeks ago

Checked in on 6 Sept 2016 to find deluxe room booked substandard & not well maintained. Asked for an upgrade next day, reception confirmed the rate and I agreed (total of .....) but turn up total room charge was way above the agreed room charge. Really disappointed, will never come back to this Hotel.

Helpful?
Thank Zemy K
-ExSecMKBB-, Front Office Manager at Mercure Kuta Bali, responded to this review

Dear Zemy K, First of all, we would like to thank you for choosing to stay at Mercure Kuta Beach Bali and bringing to our attention the problem you have encountered during your visit in our hotel. Please accept our sincerest apology since your stay did not meet your expectations. Your remark has been carefully noted and I can assure... More 

Travelers are raving about these Kuta hotels

Geneva, Switzerland
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very nice hotel, at a great location, and with an awesome rooftop pool from which you can see the sunset. However, employees (despite being very friendly), clearly lack training. They did not know how to find my LeClub Accor number, despite the fact that I booked on Accor website, and recognized me as a Gold as I fortunately had the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank mpinson
-ExSecMKBB-, Executive Secretary at Mercure Kuta Bali, responded to this review

Dear mpinson, Thank you for bringing to our attention the problem you have encountered during your visit in our hotel. We will share your comment to our staff and we will improve our service. We sincerely hope that this experience will not impair your confidence in Mercure Kuta Beach Bali and that you will give us the opportunity of welcoming... More 

Level Contributor
10 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Great location just across the road from the beach. The rooftop pool was amazing. Staff were very helpful and polite. Lobby looks very impressive, however, rooms are below average. Our room was very small and on the ground floor facing lobby so it was a bit noisy.

Helpful?
Thank whiterabbitabdn
-ExSecMKBB-, Executive Secretary at Mercure Kuta Bali, responded to this review

Dear whiterabbitabdn, Thank you for bringing to our attention the problem you have encountered during your visit in our hotel. We sincerely hope that this experience will not impair your confidence in Mercure Kuta Beach Bali and that you will give us the opportunity of welcoming you again. Best Regards, More 

Level Contributor
6 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

The center piece of this hotel is most definitely the pool. It was quite lovely as it was an infinity pool that overlooked the beach. The rest was not so great. We wanted ocean front rooms and they were on the second floor making ocean barely visible. Let down :-(. Rooms small - our "deck" was very small and silly.... More 

Helpful?
Thank Kristina M
MercurekutaBali11, Front Office Manager at Mercure Kuta Bali, responded to this review

Dear Kristina M, Warm greeting from Mercure Kuta Beach Bali... Thank you for your feedback. Kindly accept our sincerest apology since your stay had not met your expectation. Kuta is famous for its location along with restaurants, shops, and many other interesting places around. It also famous for its night life in the area. For less crowded area, there are... More 

Hervey Bay, Australia
Level Contributor
91 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We booked into the hotel for one night on arrival into Kuta as our other hotel was full on this night. Great location right in the heart of Kuta, beside lots of restaurants and a cross the road from the beach. Excellent security out front. The rooms are quite old but are clean with all modcons required for your stay.... More 

Helpful?
Thank Kat P
-ExSecMKBB-, Executive Secretary at Mercure Kuta Bali, responded to this review

Dear Kat P, We very much appreciate your comments and positive feedback regarding your stay at the Mercure Kuta Beach Bali. We are honored to know that you had a nice experience during your stay here. We are looking forward to welcoming you again in the near future. Best Regards, More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Just steps from Kuta Beach, Mercure Kuta Beach Bali is surrounded by numerous shopping and dining options in the center of the city. It features an outdoor infinity pool and free wired internet in public areas. Air-conditioned guest rooms feature modern minimalist furnishings and private bathroom with tub and shower. A minibar, tea/coffee-making facilities and in-room safe are provided. There is also cable TV. Guests can enjoy Balinese massage treatments at Bali Spa or lounge by the hotel’s rooftop pool. The hotel’s tour desk plans day trips and water activities at Kuta Beach. Alang Alang Restaurant features splendid views of the Kuta Beach and serves a buffet dinner with Asian and Western dishes. Snacks and cocktails are served at the Lotus Lobby Bar and the Pool Bar. ... more   less 

Additional Information about Mercure Kuta Bali

Address: Jalan Pantai Kuta 10 X | Br Pande Mas, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta
Price Range: $52 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Kuta Bali 4*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Hotels.com, Priceline, Odigeo, Travelocity, Agoda, Orbitz and Hotwire so you can book your Mercure Kuta Bali reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Kuta Bali Hotel Kuta
Accor Kuta Bali
Hotel Style:
#18 On the Beach Hotel in Kuta
#34 Luxury Hotel in Kuta
#51 Spa Hotel in Kuta
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