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Grand Hardys Hotel and Spa Kuta

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Grand Hardys Hotel and Spa Kuta
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406 Reviews from our TripAdvisor Community

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Showing 312: English reviews
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is really clean, the rooms are spacious and the staff is friendly. I recommend this place. The breakfast is also amazing and it is an all you can eat buffet. I ate a pizza in the evening and it was really good too. The bathroom was great and the water was hot, however it could have been hotter.... More 

Helpful?
Thank Geoffrey H
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value guests, Please accept our sincere thanks for your recent stay with us and your very positive reviews through Tripadvisor. We have shared such compliment to all of our team as it encourage us to do our best to fulfill our guest request. We do hope, we will have the same opportunity to serve you back in our hotel... More 

Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Staff lovely, hotel has had some sprucing but bathrooms are dreadful. Service slightly lacking, food ok but not great. Pool fantastic and clean, close to shops and food, overall a great location. Great Chinese restaurant Happy Chappy around the corner.

Helpful?
Thank Jenni H
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value guests, Thank you for your recent stay with us and your review is much appreciated. We have taken serious concern about your feedback of lack of service as the improvement is on daily basis. We do hope you still allow us to serve you back in future, so you could see the positive changes in service delivery from... More 

Bedfordshire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

My sister and I stayed here for 3 nights upon arriving to Bali. The reception staff were very welcoming and attentive upon arrival. The room was clean and large (albeit not a fantastic view from the room but the rooftop pool completely compensated this!) Air conditioning was great. On a few occasions we left money out in our room and... More 

Helpful?
Thank dyc176
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value guests, Thank you for your recent stay with us and also for your positive reviews through Trip Advisor. We have shared your positive reviews to all of our team which will encouraging all of us to always do our best to make our guest happy. Once again thank you for this and we look forward to welcoming you... More 

London, United Kingdom
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Bit of a disappointment really,upon arriving the room we were given stunk of damp we asked for a different one and again smelt of damp we asked for another one and again smelt of damp AND cigarettes,this time the receptionist actually agreed that it smelt,we were coming to the end of our patience and finally were given a room that... More 

Helpful?
Thank niamhalexander
Jakarta, Indonesia
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

old hotel that underwent a name change hotel Guests hard to see the reviews and photos on google , poor hygienic and maintenance of swimming pools that are less rigorous , there are mosquitoes in the room making sleeping a little less comfortable , but the hotel has an affordable price and a strategic place

Helpful?
Thank Yanu88
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value guests, Thank you for your recent stay with us and your reviews on Trip Advisor is much appreciated. We have noted about your concern and please accept our sincere apology caused of defects you had experienced during your stay with us. We would like to inform you about our pool that basically we have regular pool maintenance to... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

When we checked in our room Smelled really bad, a damp musty smell. The sheets were damp and filthy. Eventually we were changed to a suite where we were visited by a CAT in the air vent and Ceiling of the room. Staff and pool are nice, but I wont return.

Helpful?
1 Thank doyleannemarie
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value Guest, Thank you for your recent stay with us and your reviews through Trip Advisor is truly appreciated. We have taken very serious concern regarding your feedback and in the meantime we actually doing minor maintenance to fix mentioned defects. We really hope this will be finalized soon. We do hope you will allow us to serve you... More 

Singapore, Singapore
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location of this hotel is right smack in the centre of Kuta. It is a short walk to the beach front and many restaurants, as well as shops. The staff in the hotel are friendly and helpful. We stayed in a suite as a family, which actually saw the sofas moved out of the living room area and replaced with... More 

Helpful?
Thank MWYChan
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value guests, Thank you for your recent stay with us and your reviews through Trip Advisor is much appreciated. Your feedback regarding some improvement with hotel facilities is well noted and basically we are in process to upgrading our facilities for guest convenience. Once again we thank you for your support and we look forward to welcoming you back... More 

Lombok, Indonesia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

We only stayed one night in kuta and this hotel was perfect for that. Good location, 5 minute walk to Hard Rock Cafe where we had dinner and staff were very friendly. Bathroom was a little dated but had a bath and that is always welcome regardless of the grouting!! Good for the price.

Helpful?
Thank louisedavies88
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value guests, Thank you for your recent stay with us and your review trough Trip Advisor is much appreciated. We will certainly keep improving our facilities in a proper standard for our guest convenience and are in process to do so. Again we thank you for your support and we look forward to welcome you back in near future.... More 

Porto, Portugal
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel seems a little bit dodgy from the outside compared with the pictures posted but afterwards it is nice. The room was really good the service was also very good and all together at an affordable price. The hotel is very close to the beach of kuta and you also have a really nice pool on the roof.

Helpful?
Thank joaoccsimoes
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value guest, Thank you for your recent stay with us and your reviews trough Trip Advisor is indeed encouraging us to do better. We have shared your positive feedback to all of our team. Again, we thank you for your support and we look forward to welcome you back in near future. Regards, Ketut Wigama Hotel Manager More 

Perugia, Italy
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed July 4, 2016

The hotel is located in a very central position, near the beginning of Legian street, the center of nightlife, even being in a quiet area, so you can sleep without night sounds from the street. The staff is really kind and the breakfast buffet is good. The rooms are clean but some detail reveal the need of maintenaince. Like old... More 

Helpful?
Thank sojola
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value guests, Thank you for your recent stay with us and your reviews through Trip Advisor. We have shared your positive comments to all our team as such comments will certainly encourage our team to improve our service delivery to be better and better. We have also taken note regarding the maintenance which is in our agenda to keep... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Grand Hardys Hotels & Spa Kuta (formerly The Royal Eighteen Resort & Spa Kuta) is a new minimalist hotel, nestled conveniently at the central of Kuta. The premier choice in Kuta for family holiday, group of friends, honeymoon couple and business traveler. Features 101 rooms inclusive Superior rooms, Deluxe rooms and Suite rooms set in a story building comprised with single and double room configuration. Offer its guests all the comfort of modern hotel and a stay in convenient accommodation served by genuinely charming and professionally trained Balinese staff. Providing a tropical getaway, Grand Hardys Hotels & Spa Kuta is just minutes away from Bali Ngurah Rai International Airport, 200 meters from beautiful Kuta Beach, the famous Discovery shopping center, restaurant, bar, waterboom park, and popular Kuta Square. An idyllic hideaway for those wishing to explore Bali while keeping Kuta beach and Kuta's best shopping mall within walking distance. Aside from free Wi-Fi, it also has an outdoor pool, Balinese massage and free parking.The modern rooms include a flat-screen TV, minibar and a personal safe. Private bathrooms come with a bathtub. Day trips and car rentals can be arranged at the tour desk. The resort also provides laundry services and a 24-hour front desk.The Star Cafe is perfect for catching up with friends for canapes, meals & drinks, meetings or simply spending time relaxing out of the heat. Guests can enjoy watching live sport or enjoying great music. Our menu includes favorites such as steak, seafood, salads, ribs, authentic pizza, pasta and much more. ... more   less 

Additional Information about Grand Hardys Hotel and Spa Kuta

Address: Jl. Singosari 18 | Jl. Singosari no. 15, Kuta 80361, Indonesia (Formerly Royal Eighteen Resort and Spa)
Location: Indonesia > Bali > Kuta
Price Range: $29 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Hardys Hotel and Spa Kuta 3.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Grand Hardys Hotel And Spa Kuta Bali
Hotel Style:
#35 Romantic Hotel in Kuta
#35 Family Hotel in Kuta
#52 Spa Hotel in Kuta
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