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Serela Kuta

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85 Reviews from our TripAdvisor Community

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Showing 49: English reviews
London, United Kingdom
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The place was nice, easy to reach and close to a food court. The staffs were nice and helpful, the food were lovely, but you have to fix the bathroom door knob on 1110. The laundry service was pretty fast, so no other complains.

Helpful?
Thank Novia311
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 5, 2016 via mobile

The Hotel location at the center of the city, need about 15 minutes to go to kuta beach by car, less then 20 minutes from I Gusti Ngurahrai airport, the services are not very good, I don't have slippers, the toilet drain system is very bad actually, but the hotel staff are very kind & nice, the price standard are... More 

Helpful?
Thank Misbah A
Serela_Kuta_Hotel, Rooom Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are pleased to accept your feedback to improve our service in the future Once again Thank you, We look forward to welcoming you again to Bali and stay in Serela Kuta... More 

Chennai
1 review
5 of 5 stars Reviewed May 24, 2016

Staff was very friendly..this hotel is nearby to the party places and shopping center..food is good staff help us in finding nearby places and help us in finding rental bikes ..over all a best place to stay with reasonable price...

Review collected in partnership with this hotel

Helpful?
Thank Dwarar
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali Please share your experience stay in Serela kuta Bali to your family,friends and colleague so that many people... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 9, 2016

This hotel is perfect.Great location and great clean rooms.Stayed with my wife for 10 nights in May.Staff are friendly rooms cleaned well everyday,good hot showers,and best of all freezing cold air-conditioning.Can hardly wait to get back.

Helpful?
Thank Ian L
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali Please share your experience stay in Serela kuta Bali to your family,friends and colleague so that many people... More 

Jakarta
1 review
4 of 5 stars Reviewed May 2, 2016

This hotel is clean and comfortable to stay, and the price is suitable for backpacker. I'd like to invite my friends to go and stay for 2 or 3 days in this hotel again. All day I could listen to the Bali music in this hotel. Receptionist are friendly too.

Review collected in partnership with this hotel

Helpful?
Thank andblessbless
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali Please share your experience stay in Serela kuta Bali to your family,friends and colleague so that many people... More 

Mackay, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 2, 2016

Stayed here before a late night flight. The first room smelt of smokers but we were soon moved into a really lovely room with a great bathroom and a comfy bed. The pool was great for a swim. All very clean and excellent service from the staff. Food from the restaurant for dinner was just OK. The hotel does not... More 

Review collected in partnership with this hotel

Helpful?
Thank cellr
Serela_Kuta_Hotel, Room Division Manger at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali Please share your experience stay in Serela kuta Bali to your family,friends and colleague so that many people... More 

Port Hedland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 21, 2016

Pros: 7n7d stay. Hotel away from main Kuta yet easy to get to.Quiet stay, always greeted each day and asked if anything needed. Small pool but good when no one else is using it. Front counter happy to call blue bird for you as not many pass the hotel. Checkin and out was under 5min. Room with lounge great, good... More 

Helpful?
Thank baseballwa
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Baseballwa, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali Regarding bacon or sausages, we have informed directly to our chef and they will provide sausage for the buffet... More 

Bucharest, Romania
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 31, 2016

The hotel was average, but with fair price. The room was nice, but needs some improvement ( especially with the wall paint). Even if it was quite clean, we spotted some small cockroaches. The breakfast is good and the staff is very polite and helpful. They were always interested in having a pleasant time. The pool was clean and very... More 

Helpful?
Thank CECILIAANDREEA
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Cecilia Andreea, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali We do apologize in regards to small cockroaches and small snake, our team housekeeping and pest control directly... More 

Indonesia
Level Contributor
116 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed January 23, 2016 via mobile

check in okey, but check out process is too slow, wifi is so slow and not work in my room, really boring because wifi not connected, the staff is so friendly, need to improve for the challenge in the hotel in bali

Helpful?
Thank Ernest S
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Ernest S, Warmest greetings from Serela Hotel Kuta.. On behalf of Management and Staff Serela Hotel Kuta, We would like to thank you for your feedback through TripAdvisor. We do apologize regarding our process check out, we will train our staff to give fast service to every guest And regards to internet connection, during your stay our internet was... More 

Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 10, 2015 via mobile

Comfortable room. I stayed here twice. It's good service and near from kuta. Not variety menu for breakfast. There is no porridge for breakfast. But it helps with many fruit. I love fruit menu. First time I checked in here I don't have to show hotel's voucher because it showed in receptionist's PC. Wow.

Helpful?
3 Thank Tommy H
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Bapak Tommy Hidayat, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali We do apologize regarding our variety menu breakfast, we will improve it in the future and provide... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Serela kuta Hotel Bali is a three stars Hotel that also serves as the first KAGUM Hotels' property in Bali, bringing the welcoming hospitality moments of KAGUM Hotels for the first time in the land of paradise! With Serela Kuta Hotel Bali, we are ready to serve to you with KAGUM Hospitality spirit in Bali! ... more   less 

Additional Information about Serela Kuta

Address: Jl. Raya Kuta No. 42 | Badung, Kuta, Indonesia
Location: Indonesia > Bali > Kuta
Price Range: $12 - $35 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Serela Kuta 3*
Number of rooms: 70
Reservation Options:
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Also Known As:
Serela Kuta Bali
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