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HARRIS Hotel & Residences Sunset Road

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HARRIS Hotel & Residences Sunset Road
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311 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Jakarta, Indonesia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Nasi goreng is a common food in Indonesia however not to this place. The chicken satay was half cooked! and the taste was bad. Surprisingly only 3 tables were occupied. So, go figure. Eat somewhere else if you stay here.

Helpful?
Thank travel a
HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Dear Valued Guest, I would like to thank you for your recent visit at Harris Hotel & Residences Sunset Road. We very much appreciate your comments and apparently your complaint concerning Nasi Goreng. I will investigate and rectify the problem you encountered while we strive to continuously improve our quality. Please reassure that the similar won't be happened again in... More 

KL
1 review
Reviewed 4 weeks ago

I asked to check air conditioner status as my room not cool at all but no response since check in till the next day!!!!! I was flu due to nose sensitive so can't sleep whole night....terrible stay experience

Review collected in partnership with this hotel

Helpful?
Thank jocelyny618
HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Dear Jocelyn, I would like to thank you for your stay at Harris Hotel & Residences Sunset Road during your recent holiday in Bali. We very much appreciate for sharing your experience to us. It goes without saying that we regret to know that the Air condition in your room was not being fixed until the next day of your... More 

Jakarta Selatan
2 reviews
Reviewed 4 weeks ago

i love the location, the area, the forest look/ garden look hotel. the hotel management also helped me and upgrade my room so thanks to that. but maybe for the cleanliness, the towel need to be more White/Bright or just take off the old one and bring the new one, it look messy otherwise i know its a clean towel... More 

Review collected in partnership with this hotel

Helpful?
Thank rezakurnia
HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Dear Reza Kurnia, I would like to thank you for your stay at Harris Hotel & Residences Sunset Road. We very much appreciate for sharing your experience to us. It is always a pleasure to have a positive feedback, as it will serve as an encouragement to all of our staff to continuously improve our quality and services. Should you... More 

Perth, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

We asked several times for staff to fix aircon and microwave. Nothing was done. We asked to change to a bigger room as the 2 bedrooms are tiny and we barely had room to move (we were happy to pay extra for a larger room) and were given a time to change rooms. We waited for a phone call for... More 

Helpful?
Thank LotsxTravel
HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Dear Valued Guest, we very much appreciate for your comments concerning your stay at Harris Hotel & Residences Sunset Road. It is always a pleasure to receive feedback as we strive to continuously improve our quality and services. Please accept our sincere apologies that your stay was not meet your expectation. I will investigate and rectify the problem you encountered... More 

Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 25, 2016

Stay 3 nights for office activities, the first impression of this hotel is spacious and has advantages over similar hotels. This hotel is suitable for guests with family members. the beds were comfortable, staff were friendly and informative. its location within easy reach and do not have to worry about traffic jams. I will be back to stay here along... More 

Helpful?
Thank Akbar I
HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Dear Mr.Akbar, We very much appreciate your comments regarding your stay at Harris Hotel & Convention Sunset Road Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Neath Port Talbot, United Kingdom
1 review
Reviewed October 20, 2016

All staff offered very good customer service at the hotel very good spa and nice pool and excellent housekeeping service and in a quiet area. Easily accessible to nearby beaches by taxi or hotle shuttle

Helpful?
Thank Dimebar194
HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Dear Dimebar, We very much appreciate your comments regarding your stay at Harris Hotel & Convention Sunset Road -Bali It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Surabaya, Indonesia
Level Contributor
117 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed October 17, 2016

I have stayed in many Harris properties thus I have some sort of expectation. I know this hotel is more a convention hotel as they have large halls and function rooms. This was the reason why I ended up staying in this hotel. I attended a trade event here. The check-in was very efficient and handled professionally, the staff was... More 

Helpful?
1 Thank Kongco
HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Warmest greeting from Harris Hotel & Residences Sunset Road Dear Valued Guest, We very much appreciate your comments regarding your stay at Harris Hotel & Residences Sunset Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our... More 

Jakarta
2 reviews
Reviewed September 29, 2016

The room is cozy, comfortable for my solo, one night stay. All staffs I met were friendly with genuine smile on their face. Check in and check out process were smooth. The breakfast also good with various options. The only downside is its location which 100 m from main road.

Helpful?
Thank munir99063
Jakarta, Indonesia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 21, 2016

loved to stay in this hotel. i've stayed for nights starting on 20 Aug-2 Aug 2016. quite good for family. my daughter was also happy because there were playground and Dino Kids there. very recommended for family. will be back to stay there soon :)

Helpful?
1 Thank midraadinda
HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Dear Miss. Midra Adinda, I would like to thank you for your stay at Harris Hotel & Residences Sunset Road during your recent holiday in Bali. We very much appreciated that you have shared your experiences. Your feedback is valuable for us. Should you need further assistance, please feel free to let us know. We are looking forward to welcome... More 

London, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 16, 2016

The hotel is nice enough and the staff are great but the hotel itself lacks any character is very genetic. I stayed as part of a conference and wouldn't stay again. The staff were good and helpful with ordering taxis and fixing problems. On arrival my TV wasn't working so I asked them to fix it - someone came and... More 

Helpful?
1 Thank Lawrence G
HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Dear Lawrence, I would like to thank you to stay with us during your recent business trip to Bali. We very much appreciated that you have shared your experience to us. It is certainly valuable for us for future improvement. Please accept our sincere apologies for the problem you have encountered. I will rectify the problem and to ensure that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On Sunset Road, at the cross-road of Denpasar, Sanur, Seminyak and Kuta. Nearby Sunset area leading shopping centers, wholesale handicrafts shops and entertainments, this hotel is the perfect starting point to enjoy Bali for business and leisure. ... more   less 

Additional Information about HARRIS Hotel & Residences Sunset Road

Address: Jl. Pura Mertasari, Sunset Road, Kuta, Indonesia
Location: Indonesia > Bali > Kuta
Price Range: $28 - $52 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — HARRIS Hotel & Residences Sunset Road 3.5*
Number of rooms: 186
Reservation Options:
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Also Known As:
HARRIS Hotel & Residences Sunset Road Bali/Kuta
Hotel Style:
#56 Spa Hotel in Kuta
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Questions & Answers

Here's what travelers have asked, with answers from HARRIS Hotel & Residences Sunset Road staff and other travelers.
3 questions
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Questions? Get answers from HARRIS Hotel & Residences Sunset Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“take a room with a view and direct access to the pool ..”
 of 5 bubbles 231akbari, Oct 25, 2016 | Read review
“Get a room by the pool if you don't mind a bit of air con noise”
 of 5 bubbles Dimebar194, Oct 20, 2016 | Read review
“best location, nice swimming pool, good room”
  • 1 bedroom residence
 of 5 bubbles midraadinda, Sep 21, 2016 | Read review
“The room that has direct access to the pool as easy as to reception/lobby.”
  • the blue of the pool is relaxing and temptating.
 of 5 bubbles si_bolang_girl, Jul 11, 2016 | Read review
“Choose room by the swimming pool :)”
 of 5 bubbles nielsassa, May 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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