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Sun Island Hotel Kuta

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#49 of 224 Hotels in Kuta
Certificate of Excellence
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Sun Island Hotel Kuta
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497 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Perth, Australia
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Good selection of food Nice rooms Good location Unclean bedroom floor, last persons hairs everywhere :(( Shower terrible, weak water plus shower head not working well. Pool area so so, looked a bit worn out. Staff very helpful and friendly. Balcony is a bit dangerous for kids. Easy for them to climb up like a ladder and fall over the... More 

Helpful?
Thank LondonKevo
Jakarta
1 review
3 of 5 stars Reviewed 3 weeks ago

Complicated check in process, to found regular visitor data easy to find from database and please improve personal incharge on front desk and possible well known what the better serve visitors. Overall the hotel still ok and the location very strategis.

Review collected in partnership with Tiket.com

Helpful?
Thank supriyantonos
SunIslandhotelkuta, Public Relations Manager at Sun Island Hotel Kuta, responded to this review

Dear supriyantonos, Greetings from Kuta! We trust this message finds you well. We are disheartened knowing that you experienced some issues during your check in process at the beginning of your stay. In accordance to that, we have taken your input regarding some rooms for improvement on our front desk service. Please be assured your feedback is much beneficial for... More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We are leaving the Sun Island Hotel Kuta today, our stay at this hotel has been very good. Good location clean rooms and helpful staff. Breakfast is ok, but they do not have the variety that you would find in other hotels, but ample if you just want a simple meal. The only thing I have would suggest is that... More 

Helpful?
1 Thank Lui_WA
SunIslandhotelkuta, Public Relations Manager at Sun Island Hotel Kuta, responded to this review

Dear Lui_WA, Warmest greetings from Kuta! Thank you for posting a review of your recent stay at Sun Island Hotel Kuta. We are delighted knowing that you had an amazing time during your recent stay with us. We are pleased learning that you enjoyed our pool, our location and our rooms. We're glad you enjoyed our breakfast although there are... More 

Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Room was clean and comfortable,good daily housekeeping.Breakfast a good variety but mainly cold in bain maries,coffee cold.Staff were pleasant and helpful when available.Service at pool non existent,pool bar mostly not manned,main bar often not manned for long periods.Transport to Airport very good,5 dollars as opposed to twenty from airport.

Helpful?
Thank Glenshane100
SunIslandhotelkuta, Public Relations Manager at Sun Island Hotel Kuta, responded to this review

Dear Glenshane100, Greetings from Kuta! We trust this message finds you well. We are delighted knowing that you had a comfortable stay with us despite some issues you experienced during your stay at Sun Island Hotel Kuta. Please know that we are contented knowing that our room, our daily housekeeping, our breakfast and our airport transfer service could meet your... More 

Perth WA
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This our second time staying here because of its location in Kuta, and price. just up the road to water bom park, next door to discovery shopping mall. We just cut through the katika hotel to get to the beach. Comfy beds, rooms are a good size and clean. food is ok. Fast, friendly and very helpful staff.

Helpful?
Thank PerthWA05
SunIslandhotelkuta, Public Relations Manager at Sun Island Hotel Kuta, responded to this review

Dear PerthWA05, Warmest greetings from Kuta! Thank you for taking time to write a review of your second stay at Sun Island Hotel Kuta. We are delighted knowing that our location, our rooms and our price could meet your expectation. Furthermore, we are pleased upon learning that you highly appreciated our staff for their dedication and hospitality. Please be assured... More 

Perth W.A
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 20, 2016

I booked 6 rooms for a large family, got to hotel to check in and had to wait 3 hours for 4 out of the 6 rooms to be ready got an upgrade for 3 of the rooms after complaining multiple times . 3 of the rooms on the third floor at the back smelt like sewerage. Hotel is in... More 

Helpful?
Thank Mandy N
SunIslandhotelkuta, Public Relations Manager at Sun Island Hotel Kuta, responded to this review

Dear Mandy N, We trust this message finds you well. We are saddened knowing that you left our hotel with less positive impression. We regret knowing that your check-in time was not smooth. During high season like when you were staying, room arrangements and preparation are tight; but that should not be an excuse. Rest assured your feedback regarding this... More 

Jakarta
Level Contributor
103 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 17, 2016 via mobile

Nothing much changes , similar to my previous review, i choose this place again due to my meeting venue. Need to improve n consistency on service level ( yes, this is a big challenge ) but there many places in bali provide a great services too.

Helpful?
Thank Lim J
SunIslandhotelkuta, Public Relations Manager at Sun Island Hotel Kuta, responded to this review

Dear Lim J, Greetings from Kuta! Thank you for posting a review of your recent stay with us. We are saddened knowing that our consistency and our service did not quite meet your expectation. However, we wish you could have specified more so that we could have better ideas which specific components in our service that would need improvement.Thank you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 15, 2016 via mobile

Extremely impressed with staff and service at this hotel. Everyone is so co-operative and very helpful. We have been to other places in Bali and Kuta and noticed that they're too commercial but this place is not like that at all. Would recommend everyone to stay at this place for any sort of accommodation needs. Regards, Sagar & Simran

Helpful?
1 Thank Sagar W
SunIslandhotelkuta, Public Relations Manager at Sun Island Hotel Kuta, responded to this review

Dear Sagar & Simran, Warmest greetings from Kuta! Thank you for writing such an enthusiastic review about your honeymoon trip with us. We are thrilled knowing that our staff as well as our service highly impressed you. We are glad learning that our staff’s cooperativeness and hospitality met your expectation. Rest assured your kind word has been taken as an... More 

Newcastle, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 4, 2016

We had a nice stay with the kids, our only issue was wanting to spend time in Seminyak and traipsing up there each day with moaning teenagers!! Close to shops and bars, a long tie getting back here from Legian via taxi due to traffic.

Helpful?
Thank tmckeon0406
SunIslandhotelkuta, Public Relations Manager at Sun Island Hotel Kuta, responded to this review

Dear tmckeon0406, Warmest greetings from Kuta! Thank you for taking time to write a review of your recent stay at Sun Island Hotel Kuta. We are glad knowing that you had a nice stay along with your kids. We are also delighted knowing that our location met your expectation. We hope you will another visit, but in the meantime, have... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed August 3, 2016 via mobile

The location is perfect, near to the airport, near to kuta beach and near to restaurants! The staff is very accommodating and nice. The breakfast buffet is nice with a lot of varieties! The room is clean and we also enjoyed the pool! Overall we enjoyed our stay in the hotel and if ever got the chance to be back... More 

Helpful?
Thank sheena e
SunIslandhotelkuta, Public Relations Manager at Sun Island Hotel Kuta, responded to this review

Dear sheena e, Warmest greetings from Kuta! Thank you for writing a review of your recent stay at Sun Island Hotel Kuta. We are delighted knowing that you enjoyed your whole stay with us, with your highlight towards our location, our rooms, and our pool. Most importantly, we are much pleased upon hearing your appreciation towards our devoted staff for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
  • Free Parking
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Sun Island Bali Group is pleased to introduce you to our latest establishment of property in Kuta area. Sun Island Boutique Hotel Kuta offers you its definite impeccable service through the 126 rooms and 8 suites, with a true service of 4 star luxurious hotel where sophisticated contemporary designs meet Balinese traditional architecture and inspire posh amenities. Located in the most strategic location in Kuta, 5 minutes from Ngurah Rai International Airport, 5 minutes walk to the famous sandy Kuta beach, Discovery Mall, Traditional Art market, Waterbom and many restaurants. ... more   less 

Additional Information about Sun Island Hotel Kuta

Address: Jl. Kartika Plaza 88, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta
Price Range: $62 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sun Island Hotel Kuta 4.5*
Number of rooms: 134
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Also Known As:
Sun Island Hotel Kuta Bali
Hotel Style:
#3 Business Hotel in Kuta
#25 Luxury Hotel in Kuta
#39 Family Hotel in Kuta
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