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AYANA Resort and Spa Bali

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Jl. Karang Mas Sejahtera Karang Mas Estate, Jimbaran 80364 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (7268)
360
Panoramas (16)
Room & Suite (1015)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 106 hotels in Jimbaran
Location
Cleanliness
Service
Value
Travelers' Choice
The award-winning AYANA Resort and Spa, BALI is a world-class destination resort located on 90 hectares of cliff-top land perched above Jimbaran Bay, just 10 kilometers from Bali airport. AYANA’s majestic sunsets and ocean-front views are complemented by white-sand beach and shared facilities as Bali’s only integrated resort with RIMBA Jimbaran BALI. With full access to all dining and recreation at both AYANA and RIMBA and complimentary resort shuttle, guests enjoy the most extensive on-site facilities of any resort in Bali. There are 19 restaurants and bars including the famous Rock Bar; exclusive private beach; 12 swimming pools; world-class Spa with Aquatonic Seawater Therapy Pool and Spa on the Rocks treatment; golf-putting and fitness center; and complimentary WiFi.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Golf course
Tennis court
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, Indonesian, Japanese

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
14Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
4683Reviews171Q+A100Room tips
Traveler rating
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  • 116
Time of year
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Popular mentions
Monica S wrote a review Nov 2021
Jakarta, Indonesia29 contributions19 helpful votes
I stayed in the villas in Ayana in November 2021. While sitting down waiting for the check-in near the receptionist, I was swarmed by a bunch of mosquitos, leaving my arms with at least 10 mosquito bites. The place didn't look well maintained at all. At the villa, it also didn't look like it was recently cleaned properly. There was a welcome letter addressed to someone else (not my name), perhaps from the previous guests. Furthermore, the bedsheet (hidden under the blanket) was dirty. There were sand-like black stuff all over it, could be small dead bugs or sands, not sure which. Called the housekeeping and they promptly changed the sheets, which was good. However, it was way below the standard I am expecting from Ayana. Next, I went outside to chill at the gazebo. Guess what? The mosquitos were again there bringing their whole family and relatives ready to attack any humans seen. Both my arms and legs are now full of mosquito bites and they are super itchy, which made my 2 nights stay at the villa a really unpleasant experience. Another issue was that upon check-in, I was given a QR code for the butler service's whatsapp, but the number given was wrong. All my chats were ignored and I couldn't get any help, until I googled the correct number on my own. Also, buggy service to pick up was slow, had to wait ~30 minutes once. Lots of the restaurants and facilities were not available as well, it's very different from the Ayana I knew pre pandemic. The staff didn't seem to know the latest updates as well. I was told that To'Ge restaurant was open for dinner, while in fact it's only open for breakfast and lunch. They are not sure what's open and what's closed. Don't come and stay here unless you're doing an experiment on how many mosquito bites a human can withstand... as there are unlimited number of mosquitos here ready to bite you. It is understaffed, not well maintained, lots of facilities are closed, and TOO MANY MOSQUITOS.
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Date of stay: November 2021
Location
Service
Sleep Quality
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Response from AYANA Hotel, General Manager at AYANA Resort and Spa Bali
Responded 3 days ago
Dear Valued Guest, As an invaluable resource to the AYANA community, we do thank you for choosing our resort as your home away from home while visiting Bali recently. Although it saddens me to read about your less than perfect experiences while staying with us, your time and effort to share this review show the team that you care enough about AYANA to reveal this thoughtful feedback. As providing 5-star service, in every interaction no matter how big or small, is at the very core of our ‘touch of AYANA’ brand of specialized Balinese hospitality, we do welcome insight as to how we can continue reaching for the stars. Thank you again for your support and we do hope that you will accept our promise that your next getaway to AYANA will be flawless. Warmest regards, Christian Jaquier Hotel Manager
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alexandrabnfamily wrote a review Aug 2021
29 contributions11 helpful votes
+1
We were long term stay guests at the Ayana Bali and it was one of the best resort experiences we have ever had. We have stayed extensively in many resorts - including many 5* institutions, but the level of service, and care, you receive at Ayana is top notch. Some key points: Covid Disclaimer: Due to covid, occupancy is low and wings are not open, and only a handful of restaurants are available. That being said: Cleanliness, Health, and Safety: Overall cleanliness is superb, and the staff observe double masking protocols. Rooms: Rooms were very well maintained despite the pandemic. You can tell the owners and all the staff continue to feel a sense of ownership over the space and do their best to keep it well. Food: they went out of their way to fulfill even off menu requests. And the food that was available on menu was good. Sami-Sami makes great bread, decent pizza, and yummy salads. Their kids menu is ample, and you can ask for healthy meals on the side like salmon and rice. Ah Yat is good as always - reliable, high quality Chinese food. In-room dining is affordable especially relative to other 5* resorts in Bali Recreation: - awesome running grounds - clean and well supervised private beach - open air gym with all the things you need - putting course and tennis are available - many pools to choose from - organic farms Work: - they've created an open air co-working space in one of their bars for "work from Bali" guests Kids: their kids clubs are wonderful. There are 2 of them. One is completely open air. The babysitters are well trained and love their jobs Service: overall incredible service, thoughtful, consistent, sincere. We felt very at home and well cared for. We will definitely be back. Thank you, Ayana!
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Date of stay: June 2021Trip type: Traveled with family
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Response from AYANA Hotel, General Manager at AYANA Resort and Spa Bali
Responded Sep 16, 2021
Dear Mrs. Alexandra Broekman, Firstly, I would like to begin by thanking you for your warm and genuine review of your stay while staying at our unique clifftop villas at AYANA Resort and Spa BALI. I am delighted to learn that your family's stays with us have proved to be extremely memorable. It is important to know that you enjoyed the location and stunning views from our resort, and most significantly thank you for recognizing the efforts of our team members in their personalized service delivery. I will share your compliments with the entire team who will feel further inspired and motivated. We all look forward to welcoming you and your family back to AYANA and RIMBA as we continue to bring other parts of our resort back to serve our valued guests. Christian Jaquier Hotel Manager
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LetiBugi wrote a review Jun 2021
Tangerang, Indonesia37 contributions11 helpful votes
+1
Very nice resort with a lot of facilities that made us not wanting to go out :) Room is clean, can be more sound proof Love the private beach and the pool. Gorgeous! Food is rather at the high end ceiling, but if we are craving for local food order from outside is possible. Spa also amazing, tried the aqua tonic therapy And as it’s during pandemic, i appreciated the health and hygiene protocols implemented by the hotel.
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Date of stay: November 2020Trip type: Traveled with family
Room Tip: Avoid peak season
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Response from AYANA Hotel, General Manager at AYANA Resort and Spa Bali
Responded Jun 27, 2021
Dear Mr/s. Leti Bugi, I am delighted to learn that your stay with us has proved to be extremely memorable and you are enjoying your experience at our resort. Guest feedback is important and is always used to continuously review and improve our services. I do hope that we will have the opportunity to welcome you back to our resort, even if only to enjoy our dining options. Thank you and have a wonderful evening. Warmest regards, Christian Jaquier Hotel Manager
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Tif H wrote a review Jun 2021
2 contributions
We stayed in 2br ocean front villa. Very spacious villa with very beautiful scenery. Very great service and hospitality even though only limited staff in duty. Thanks a lot to Pak Aldi, Bu Ira, Pak Dika and Pak Kusiman (if I’m not mistaken) for your hospitality to us. Hope to see you all soon. 😁
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Date of stay: June 2021Trip type: Traveled with family
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Response from AYANA Hotel, General Manager at AYANA Resort and Spa Bali
Responded Jun 27, 2021
Dear Ibu Hidajat, I am delighted to learn that your stay with us has proved to be extremely memorable and you are enjoying your experience at The Villas at AYANA Resort. I am glad that you enjoyed the location and stunning views from our resort, and most significantly thank you for recognizing the efforts of our team members in their service delivery. Guest feedback is important and is always used to continuously review and improve our services. I do hope that we will have the opportunity to welcome you back to our resort, even if only to enjoy our dining options. Thank you and have a wonderful evening. Warmest regards, Christian Jaquier Hotel Manager
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Matthew wrote a review Jun 2021
London, United Kingdom2 contributions
I booked a two night stay and pesta lobster dinner, situated on the jetty to propose to my girlfriend. We had the most amazing time, which was made possible by the great team of staff organising everything perfectly. We was met by beautiful decorations and candles laid out all across the jetty. The food was so incredibe, which we struggled to finish due to the excitement and there was so much of it! The staff did prepare our dessert later and send it to the room for us which was a nice touch. Throughout the stay we was treated so well, a buggy was always ready to drop us off to the beach, or wherever we wanted to go
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from AYANA Hotel, General Manager at AYANA Resort and Spa Bali
Responded Jun 27, 2021
Dear Mr. Matthew Coomber, I am delighted to learn that your stay with us has proved to be extremely memorable and you are enjoying your experience at The Villas at AYANA Resort. I am glad that you enjoyed the location and stunning views from our resort, and most significantly thank you for recognizing the efforts of our team members in their service delivery. Guest feedback is important and is always used to continuously review and improve our services. I do hope that we will have the opportunity to welcome you back to our resort, even if only to enjoy our dining options. Thank you and have a wonderful evening. Warmest regards, Christian Jaquier Hotel Manager
Read more
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PRICE RANGE
$202 - $320 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ayana hotel jimbaran
LOCATION
IndonesiaBaliSouth KutaJimbaran
NUMBER OF ROOMS
294
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Frequently Asked Questions about AYANA Resort and Spa Bali
Which popular attractions are close to AYANA Resort and Spa Bali?
Nearby attractions include Tegal Wangi Beach (0.3 miles).
What are some of the property amenities at AYANA Resort and Spa Bali?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and a pool.
Which room amenities are available at AYANA Resort and Spa Bali?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at AYANA Resort and Spa Bali?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at AYANA Resort and Spa Bali?
Yes, free parking is available to guests.
What are some restaurants close to AYANA Resort and Spa Bali?
Conveniently located restaurants include Damar Terrace, Ah Yat Abalone Seafood Restaurant, and DAVA Steak & Seafood Restaurant.
Are there opportunities to exercise at AYANA Resort and Spa Bali?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does AYANA Resort and Spa Bali have an airport shuttle?
Yes, AYANA Resort and Spa Bali offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does AYANA Resort and Spa Bali have airport transportation?
Yes, AYANA Resort and Spa Bali offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at AYANA Resort and Spa Bali?
Yes, dry cleaning and laundry service are offered to guests.
Does AYANA Resort and Spa Bali offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.