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AYANA Resort Bali

Jl. Karang Mas Sejahtera Karang Mas Estate, Jimbaran 80364 Indonesia
Traveler (7894)
360
Panoramas (16)
Videos (1)
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About

#7 of 24 resorts in Jimbaran
Location
4.3
Cleanliness
4.6
Service
4.6
Value
4.0
Travelers' Choice
The award-winning AYANA Resort and Spa, BALI is a world-class destination resort located on 90 hectares of cliff-top land perched above Jimbaran Bay, just 10 kilometers from Bali airport. AYANA’s majestic sunsets and ocean-front views are complemented by white-sand beach and shared facilities as Bali’s only integrated resort with RIMBA Jimbaran BALI. With full access to all dining and recreation at both AYANA and RIMBA and complimentary resort shuttle, guests enjoy the most extensive on-site facilities of any resort in Bali. There are 19 restaurants and bars including the famous Rock Bar; exclusive private beach; 12 swimming pools; world-class Spa with Aquatonic Seawater Therapy Pool and Spa on the Rocks treatment; golf-putting and fitness center; and complimentary WiFi.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Secured parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Golf course
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Walking tours
Nightclub / DJ
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Interconnected rooms available
Coffee / tea maker
Minibar
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Iron
Laptop safe
Show more
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
English, Chinese, Indonesian, Japanese
Hotel links
Special Price:Special Offer

Location

Jl. Karang Mas Sejahtera Karang Mas Estate, Jimbaran 80364 Indonesia
AYANA Resort Bali
Traveler Insights
This summary was created by AI, based on 101 recent English reviews.
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AYANA Resort Bali is highly regarded by guests for its artistic decoration, welcoming atmosphere, and meticulous attention to detail. Its location, offering breathtaking views and proximity to popular spots like the Rock Bar and Kubu beach, is often praised, although some find these areas overcrowded. Many travelers appreciate the numerous amenities, including swimming pools, restaurants, a spa, and a kids club. However, reviews on the rooms are mixed, with some guests noting they are spacious and clean, while others criticize them as outdated. Guests consistently commend the cleanliness of the hotel, but there are mixed reviews about service and value.
Location
Picturesque
Atmosphere
Artistic
Rooms
Spacious
Value
Pricey
Cleanliness
Immaculate
Service
Attentive
Amenities
Abundant
Location
Picturesque
Travelers praised the hotel's location for its breathtaking views and proximity to the Rock Bar and Kubu beach. However, some found the area too crowded.
  • Sarah J
    Sarah J
    Apr 2023 1 contribution
    Great staff and great location...
  • Subren
    Subren
    Mar 2023 37 contributions
    ...Overall a good hotel with a huge location General: 7.5/10 + Huge area, clean, friendly staff, great view form the chapel, huge parking area, the pool looks very inviting (didn't get to try) - Looks and feels old, not so friendly access to the beach, chapel for the wedding is very small (approx max 70 pax), foyer of ballroom was not cold during waiting for the wedding Room: 7.5/10 + Pretty big, clean, bed and pillow are good, ours have access to vast garden - Looks and feels old Restaurant: 7/10 + Open space restaurant with good view, breakfast has "Japanese" section...
  • Jai S
    Jai S
    Feb 2023 2 contributions
    Glad we stayed at Segara at Ayana Resort Bali and would thoroughly recommend it for its friendliness, good food, great service & location...
  • Afshan Ketabchi
    Afshan Ketabchi
    Jan 2023 4 contributions
    ...The highlights of this resort is the rockbar on the sunset,the spectacular kubu beach that has an elevator to the beach, the friendly staff, cleanliness, good location, variation of the breakfast buffet.but more than that was the very HELPFUL front desk manager(ANING) a very kind lady, who helped us for re-reservation and a good room with an ocean view and a lot more...
  • Raelene B
    Raelene B
    Dec 2022 33 contributions
    ...All communication (8 contacts using What’s app and emails over a lengthy period / weeks) leading up to tonight’s events did not indict they would be shuffled off to a less than satisfactory location...
  • Abhinav B
    Abhinav B
    Dec 2022 1 contribution
    ...Ayana has a very good location but they have crowded the place with too many rooms, too many resorts and not enough staff to be able to deliver a half decent service quality to their guests...
  • Diana
    Diana
    Oct 2022
    ...Firstly the location of the hotel up on the cliff is absolutely breathtaking, the Rock Bar amazing (probably one of the most stunning locations in the world, a bar built on rocks!...
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Atmosphere
Artistic
Travelers appreciate the hotel's atmosphere for its artistic decoration, welcoming vibe, and the detail-oriented rooms. However, some find the Rock Bar overrated and overcrowded.
  • Jocunda
    Jocunda
    Aug 2023 17 contributions
    Very beautiful resort, we have try Rimba and Segara, really love Segara, it is new building and so many artistic decoration...
  • Kristy
    Kristy
    Aug 2023 5 contributions
    ...Each hotel also had a different vibe...
  • Nadine A
    Nadine A
    Aug 2023 7 contributions
    ...Access to the Rock Bar is so easy while staying there ...
  • Minerva D
    Minerva D
    Jul 2023 5 contributions
    ...For example I went to this hotel and exculivant for going to the Rockbar, I made a dinner reservation at the table where the DJ is, I said and asked at least 3 different people to please verify that the reservation was correct, no one ever responded, and surprise when I arrive they tell me that I don't have my table, which I almost left and they gave me back all the money, but luckily the manager, in a moment!...
  • Cyn K
    Cyn K
    Jul 2023 1 contribution
    ...The housekeeping team left warming notes and cute design towel after every cleaning...
  • Anish Chheda
    Anish Chheda
    Jun 2023 48 contributions
    ...Gives you a real holiday and relaxing vibes ...
  • Edenescape S
    Edenescape S
    May 2023 566 contributions
    Booked the Ayana for a two night stay to celebrate a birthday and the birthday persons request to go to the Rock Bar... As to the Rock Bar - that met all our expectations...
  • Xiang L
    Xiang L
    May 2023 1 contribution
    ...He also help us cancel and reschedule our reservation at Rock Bar and Kisik because we would like to enjoy senset and the weather is not good that day...
  • Beth K
    Beth K
    May 2023 16 contributions
    ...Beautiful wood carvings adorned the entire hotel...
  • Sharon A
    Sharon A
    Mar 2023 5 contributions
    ...Our room was simply beautiful with every detail considered and implemented...
  • roseandsatku
    roseandsatku
    Mar 2023 49 contributions
    ...Meanwhile other guests were given a garland and led to the front office for check-in... He checked some details online and then indicated a sign to two ladies who then came forward to garland us...
  • Vacation00444424121
    Vacation00444424121
    Mar 2023 1 contribution
    ...also been here before for the Rock Bar but never tried the room...
  • david 99
    david 99
    Mar 2023 2 contributions
    ...clean comfortable and tidy rooms with the smell of authentic Balinese frangipani flowers...
  • Gerry C
    Gerry C
    Feb 2023 2 contributions
    ...Unique bar with live music and tentative staff I like better than Rock Bar...
  • Fiona C
    Fiona C
    Jan 2023 1 contribution
    ...The infamous rock bar is over-crowded...
  • Matthew D
    Matthew D
    Dec 2022 8 contributions
    ...My wife celebrated her birthday at Unique and the staff and band serenaded her and provided a complimentary birthday cake...
  • MandM79
    MandM79
    Nov 2022 34 contributions
    ...The room was spacious with beautiful timber furniture including the bed, sofa and dining table with 2 chairs... Ayana Bali also thoughtfully provided a small decorated birthday cake with candles as were celebrating an early birthday for my husband...
  • Diana
    Diana
    Oct 2022
    ...This framed picture was sent to our hotel room and it brought back so many nice memories...
  • Ery559
    Ery559
    Aug 2022 107 contributions
    ...The rooms are very spacious and well maintained. The linens lovely and beds not hard like so many other Asian resorts... I feel Rock Bar was overrated and not worth all the hype... The roof top bar at Rimba was nice...
  • roro ninja
    roro ninja
    Jun 2022 10 contributions
    We were welcomed with cool drinks and fresh cool, lightly scented towels...
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Rooms
Spacious
Travelers had mixed reviews about the rooms, with some praising their spaciousness, cleanliness, and views, while others criticized them for being outdated, musty, and poorly serviced.
  • Tourist49622665760
    Tourist49622665760
    Sep 2023 2 contributions
    Two adorable housekeeping named Nuada & Juliarta left this in our room in Ayana resort Bali.We were so surprised by this gesture!...
  • Abelia
    Abelia
    Jul 2023 7 contributions
    Hotel Ayana provides very good quality service, the rooms are very neat with views of the rooms facing the garden...
  • Alfonso Adityo Buwana
    Alfonso Adityo Buwana
    Jul 2023 26 contributions
    ...I can understand because during my stay it was a high occupancy. Room is decent and facilities are well maintained... He is a very busy guy on the front, but he escorted me to the room & ensure that my luggage will deliver as soon as possible during the high occupancy situation (as you know that my luggage is not arrived in my room as promise)...
  • Minerva D
    Minerva D
    Jul 2023 5 contributions
    ...The negative is that the rooms are not what they say on their page, and they did not give me a room with a view of the sea, it was to the garden and if you went out to the balcony you could see the sea, please do not lie, or explain carefully to the consumer what to expect As a service, we tried to change the bed, they put us separate beds, they always kindly tell us I'm going to solve it but nobody moves or does anything at all, they don't take care of the client, which shocked me more because before I was in about 5 hotels in Bali and none of this has happened to me with any of them, I don't know if it's the team but no one tries to solve the problems, everyone is accommodating but what an effectiveness level 0...
  • Kevin C
    Kevin C
    Jun 2023 1 contribution
    ...Upon check in to the room, there was someones puke dried in the washroom sink... After complaint they transferred me to a same layout but smaller room lol...cant make this up... Beware guys, lots of hotels to choose from...
  • Claire Algarme
    Claire Algarme
    May 2023 409 contributions
    ...Ayana also offers privacy as there are so many areas where you can spend time by yourself. The rooms and facilities are well kept and the staff are friendly...
  • Edenescape S
    Edenescape S
    May 2023 566 contributions
    Booked the Ayana for a two night stay to celebrate a birthday and the birthday persons request to go to the Rock Bar... Our room was of a god size and had plenty of the usual amenities...
  • Beth K
    Beth K
    May 2023 16 contributions
    ...We had an ocean view suite that was spacious, with a large balcony... Our housekeeper, Erma, made sure we always had everything we needed, and kept our room spotless...
  • Vacation00444424121
    Vacation00444424121
    Mar 2023 1 contribution
    ...when we arrived, the staff immediately greeted us and ushered us to the reception, where the process was very smooth and we immediately let into our room. the room itself had an ocean view, spacious, with bathtub and the sensatia botanicals toiletries I love so much ♥️ they have several pools, several restaurants we could choose to have our breakfast in, and also the cliff path winding down to the beach (could be accessed with outdoor elevators)...
  • Barry L
    Barry L
    Mar 2023 1 contribution
    ...We booked ocean view king room, but was brought to a room where ocean view is viewable only from balcony... The hotel has a good cliff & sea views, staffs are very friendly and helpful, a lot of drinking bottled water, room is clean... shower room too small and glass door always knock on the side and making irritating noise...
  • Subren
    Subren
    Mar 2023 37 contributions
    ...Overall a good hotel with a huge location General: 7.5/10 + Huge area, clean, friendly staff, great view form the chapel, huge parking area, the pool looks very inviting (didn't get to try) - Looks and feels old, not so friendly access to the beach, chapel for the wedding is very small (approx max 70 pax), foyer of ballroom was not cold during waiting for the wedding Room: 7.5/10 + Pretty big, clean, bed and pillow are good, ours have access to vast garden - Looks and feels old Restaurant: 7/10 + Open space restaurant with good view, breakfast has "Japanese" section...
  • 규린 김
    규린 김
    Mar 2023 1 contribution
    ...We are truly impressed by the exceptional quality of the room, facilities, and the services...
  • roseandsatku
    roseandsatku
    Mar 2023 49 contributions
    ...After some checking he loudly said within ear-shot of everyone, “you have not paid for the hotel yet”...
  • Nekshaan
    Nekshaan
    Jan 2023 39 contributions
    ...It smelled bad (elevators had a bad smell and rooms were musty), the rooms looked 100 years old and were just too overdone and dark and terrible!... We waited 45 mins for check in and were told to wait another hour for our room!...
  • Fiona C
    Fiona C
    Jan 2023 1 contribution
    ...The room is quite dusty and dated... Had to gave our 2 room members to 4 different staff until they could figure out whether they need to charge us (our booking has brekki included) 3... Worst of all, two of our rooms had the room phone ringing every half hour/1 hour during the mid of the night last night, it has totally ruined our sleep... My friend had to call the reception 5 am in the morning, the only thing the poor staff can offer is sending someone to the room at 5AM !!!...
  • gnjy
    gnjy
    Jan 2023 2 contributions
    ...5-star accommodation, 10-star service and experience... Plenty of activities to do, really clean areas and rooms (I am pretty OCD about cleanliness)... Room service requests were extremely fast despite the huge resort area, compared to many other 5/6-star accommodations...
  • Kelly C
    Kelly C
    Jan 2023 306 contributions
    ...When u come here, pls request for a new refurbished room... The price of the room and breakfast is not cheap, hence pls upgrade all the cooking...
  • Sightsee701589
    Sightsee701589
    Jan 2023 5 contributions
    Ayana Segara only opened in November 22 and it delivered beautiful rooms (my husband and I opted for a Seaview room), delicious food and the staff were outstanding...
  • Melsa85
    Melsa85
    Dec 2022 557 contributions
    ...We stayed at the new Ayana Segara and paid $4500 AUD for 7 nights... The next morning, I spoke to a manager and our room was moved and we were offered an apology spa service...
  • MandM79
    MandM79
    Nov 2022 34 contributions
    ...We were escorted to our room which was an Ocean View Room. The room was spacious with beautiful timber furniture including the bed, sofa and dining table with 2 chairs...
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Value
Pricey
The hotel's value proposition is mixed, with some guests finding it pricey and not justifying the cost, while others felt it offered great value for a luxury experience.
  • Kristy
    Kristy
    Aug 2023 5 contributions
    ...Breakfast was complimentary and buffet style... Major con is the restaurant prices... These were American prices and we definitely spent the most money on food here during our 2-week honeymoon... It’s tough to venture out for cheaper food since the resort is secluded from everything... I have to admit, the food was high quality and tasty but did not warrant the steep prices... It’s not the ideal place if you’re looking for a peaceful getaway (maybe stay at the Rimba or Segara instead)... Be warned of steep restaurant prices and crowds...
  • Niall M
    Niall M
    Aug 2023 1 contribution
    Beautiful resort great views but crazy prices, unless you have some really serious cash to burn. 21% surcharge added after every purchase...
  • Matthew
    Matthew
    Jul 2023 1 contribution
    Shocking company that I warm anyone else to never book at... Yeah I will just bring my hospital bed there!... Any business which treats 'customers' this way and is just money hungry does not deserve anyone busienss...
  • Minerva D
    Minerva D
    Jul 2023 5 contributions
    ...For example I went to this hotel and exculivant for going to the Rockbar, I made a dinner reservation at the table where the DJ is, I said and asked at least 3 different people to please verify that the reservation was correct, no one ever responded, and surprise when I arrive they tell me that I don't have my table, which I almost left and they gave me back all the money, but luckily the manager, in a moment!... I cannot recommend staying at the ayana resort hotel, but I do recommend going to spend the day, and enjoy all the activities, restaurants, pools that the entire complex has...
  • Kevin C
    Kevin C
    Jun 2023 1 contribution
    Please stay away from this hotel... I usually don't write reviews but this is so bad I have to write one...
  • Roam194679
    Roam194679
    Mar 2023 14 contributions
    Spent 6 nights at Ayana, Ocean view suite via Luxury Escapes... Found cheaper Spas in Jimbaran if you want to indulge daily as $200 massage at hotel is steep, but worth a splurge at least once... Food is same price as Australia at resort but drinks v expensive... Highly recommend the resort and booking a deal through luxury escapes...
  • Barry L
    Barry L
    Mar 2023 1 contribution
    ...After we insisted we were change to another room with direct ocean view... Going around is not convenient, but can call grab if you have the apps (the fare is more reasonable compare to asking the hotel to call a taxi, unless you can get a bluebird taxi which we took twice and the fares were reasonable)...
  • Vacation00444424121
    Vacation00444424121
    Mar 2023 1 contribution
    ...overall great service and great place 😊 price was $$$$, but the experience was worth it...
  • daparo22
    daparo22
    Mar 2023 4 contributions
    ...The only negative was the prices of the services at the day spa...
  • Jenny H
    Jenny H
    Feb 2023 1 contribution
    ...Our friends and family loved everything at this resort, it was so beautiful to explore and the pricing of everything was very reasonable...
  • Gerry C
    Gerry C
    Feb 2023 2 contributions
    ...Kisik dining was fantastic , not the most affordable but price reflected food and service and didn't disappoint...
  • Fiona C
    Fiona C
    Jan 2023 1 contribution
    ...So when our group decided to come to Bali for a 10 day trip, I insisted everyone to come here as first stop even though we are platinum member of other hotel chain and could have got much better deals in similar resorts... Had to gave our 2 room members to 4 different staff until they could figure out whether they need to charge us (our booking has brekki included) 3... Food serving is slow and taste is abysmal for what they are charging... The bar looked like has gone through quite a bit expansion comparing to last time I visited, it’s obvious the management of this place cannot keep up with the scale... As someone who traveled frequently and stayed in nice resorts around Asia, I honestly haven’t had such a disappointing stay for long time...
  • Kelly C
    Kelly C
    Jan 2023 306 contributions
    This is 26 years old resorts... The Padi breakfast is lousy indeed... The price of the room and breakfast is not cheap, hence pls upgrade all the cooking...
  • ABHISHEK K
    ABHISHEK K
    Dec 2022
    ...Any vegan/vegetarian restaurant in whole of Bali undoubtedly serves better food with hardly 10% of the charges i had to pay...
  • Abhinav B
    Abhinav B
    Dec 2022 1 contribution
    ...Day 2: we decided to have buffet dinner at one of their restaurants. It was exorbitantly priced without the breadth of spread or food options to justify the price... All of this when they charge top of the market prices!...
  • Atika R
    Atika R
    Dec 2022 1 contribution
    ...At first we were not really keen on how everything seems to be labelled with a price but we were very grateful of how helpful, fast response and agile all the staff are...
  • Melsa85
    Melsa85
    Dec 2022 557 contributions
    ...We stayed at the new Ayana Segara and paid $4500 AUD for 7 nights... This really ruined a lot of my stay as I was there to relax, hence why I booked a 5 star resort...
  • Lyn R
    Lyn R
    Dec 2022 474 contributions
    We booked a Luxury Escape package at a deluxe ocean view villa for our Christmas holiday... We arranged a private day tour to Ubud, which was excellent value for money... I can’t recommend this Escape more highly as great value for money, considering the normal daily tariff at the Ayana!...
  • TravelIsFuntastic
    TravelIsFuntastic
    Sep 2022 58 contributions
    ...I would highly recommend this place, they are definitely pricey but for special occasions or a Indulgence , this place is worth every cent...
  • Ery559
    Ery559
    Aug 2022 107 contributions
    ...You can have breakfast delivered to your room for an additional $10AUS which we did a lot... I had a massage at Spa on the Rocks and whilst beautiful I do not feel it was worth the $700AUS price tag... I feel Rock Bar was overrated and not worth all the hype... At the bottom of the hill is a money changer, a great nail spa, lots of restaurants, a Timezone and supermarkets, It was costing us $3AUS to get from the hotel to the shops...
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Cleanliness
Immaculate
Travelers consistently praise the hotel for its cleanliness, maintenance, and hygiene, highlighting the spotless rooms, well-kept grounds, and high level of hygiene maintained throughout the property.
  • Tourist49622665760
    Tourist49622665760
    Sep 2023 2 contributions
    Two adorable housekeeping named Nuada & Juliarta left this in our room in Ayana resort Bali.We were so surprised by this gesture!... The housekeeping staff is always kind and very helpful!...
  • Abelia
    Abelia
    Jul 2023 7 contributions
    Hotel Ayana provides very good quality service, the rooms are very neat with views of the rooms facing the garden...
  • Cyn K
    Cyn K
    Jul 2023 1 contribution
    ...The housekeeping team left warming notes and cute design towel after every cleaning. I lost it and didnt have their names but thank you who cleaned room 6201 during 8th & 9th July...
  • Jey R
    Jey R
    Jun 2023 56 contributions
    ...Agus at the Fitness centre and all the housekeeping staff that cleaned our room...
  • Beth K
    Beth K
    May 2023 16 contributions
    ...Our housekeeper, Erma, made sure we always had everything we needed, and kept our room spotless...
  • Shayne L
    Shayne L
    Mar 2023 1 contribution
    ...From the 90 hectares of manicured grounds to every foyer we visited over the 4 properties within the estate...
  • Subren
    Subren
    Mar 2023 37 contributions
    ...Overall a good hotel with a huge location General: 7.5/10 + Huge area, clean, friendly staff, great view form the chapel, huge parking area, the pool looks very inviting (didn't get to try) - Looks and feels old, not so friendly access to the beach, chapel for the wedding is very small (approx max 70 pax), foyer of ballroom was not cold during waiting for the wedding Room: 7.5/10 + Pretty big, clean, bed and pillow are good, ours have access to vast garden - Looks and feels old Restaurant: 7/10 + Open space restaurant with good view, breakfast has "Japanese" section...
  • Barry L
    Barry L
    Mar 2023 1 contribution
    ...The hotel has a good cliff & sea views, staffs are very friendly and helpful, a lot of drinking bottled water, room is clean...
  • david 99
    david 99
    Mar 2023 2 contributions
    ...clean comfortable and tidy rooms with the smell of authentic Balinese frangipani flowers... Kubu beach is very beautiful and clean and we spent a lot of our time there...
  • Roam194679
    Roam194679
    Mar 2023 14 contributions
    ...Housekeeping (especially Indri) was perfection...
  • Maya MV
    Maya MV
    Feb 2023 8 contributions
    ...Room service were polite, receptionist (Diva) very nice and helpful… I will surely come back and recommend this hotel...
  • Gerry C
    Gerry C
    Feb 2023 2 contributions
    ...room was spacious, clean and kept clean during stay with turn down service a bonus every night... Grounds kept well maintained and getting around this huge resort was effortless...
  • Afshan Ketabchi
    Afshan Ketabchi
    Jan 2023 4 contributions
    ...The highlights of this resort is the rockbar on the sunset,the spectacular kubu beach that has an elevator to the beach, the friendly staff, cleanliness, good location, variation of the breakfast buffet.but more than that was the very HELPFUL front desk manager(ANING) a very kind lady, who helped us for re-reservation and a good room with an ocean view and a lot more...
  • MandM79
    MandM79
    Nov 2022 34 contributions
    ...We were then taken to the Reservation desk and given a welcome drink and cold towel...
  • Jastine G
    Jastine G
    Oct 2022 11 contributions
    ...The rooms were very comfortable - while the hotel itself is rather old, the maintenance was very good...
  • Vanessa J
    Vanessa J
    Oct 2022 4 contributions
    This was the best resort we have ever stayed at!... We ended our check out with spa and aquatonic water experience, absolutely perfect!...
  • Barli Subianto
    Barli Subianto
    Oct 2022
    ...I came to the hotel in the evening and checkin process was smoothe, the room was spacious, bed was amazing, wifi was good...
  • TravelIsFuntastic
    TravelIsFuntastic
    Sep 2022 58 contributions
    ...They have a huge place & well maintained. We loved the place , we took a suite which had two bathrooms and we loved the room...
  • Ery559
    Ery559
    Aug 2022 107 contributions
    ...The rooms are very spacious and well maintained. The linens lovely and beds not hard like so many other Asian resorts... The whole property is beautiful and well maintained... The level of hygiene was very high and I felt comfortable when within the property... Friendly, efficient and very Covid safe...
  • roro ninja
    roro ninja
    Jun 2022 10 contributions
    We were welcomed with cool drinks and fresh cool, lightly scented towels...
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Service
Attentive
Guests praise the hotel's service, noting the staff's helpful, friendly, and efficient assistance. However, some guests mention slow service and issues with communication.
  • Abe A
    Abe A
    May 2023 3 contributions
    ...They should deff open a school inside of ayaba to teach other people the truth meaning of great customer services and let a guest enjoy his or her stay...
  • Roam194679
    Roam194679
    Mar 2023 14 contributions
    ...The resort is stunning & the staff are amazing... It's a huge resort however the tram service which runs every few minutes makes it so easy to go to a different pool, hotel or restaurant...
  • Jenny H
    Jenny H
    Feb 2023 1 contribution
    We had our wedding here and although it was a bumpy start with a wedding planner that ended up quitting, while there our new wedding planners Padma and Fajar was absolutely amazing... My favourite parts of staying at this resort was the convenience of having so many restaurants and bars within the resort, a shopping area, so many swimming pools to access and every single one of the staff were so polite, respectful and kind... Would absolutely return here and would highly advise for anyone else wanting to visit...
  • feicityp
    feicityp
    Feb 2023 11 contributions
    This resort is the best place I have ever stayed. The facilities are incredible and the staff are among the the most friendliest and accommodating I have encountered... The Rock Bar was a lot of fun and the staff were very helpful to book any restaurant or take us there for our reservations... The staff are even better and the friendliest people you would come across Sumitayasa, Sukma, Eva, Aris, RISKA, Erik, Adnyana, Artami, Bayu, Venny, Alicia, Arta, Tirta, Desak, Ira and Hlidia you all made our visits so welcomed and loved every moment we spent there... Thank you Ayana for the best holiday and honeymoon we will be back!...
  • Kelly C
    Kelly C
    Jan 2023 306 contributions
    ...The Padi buffet breakfast should upgrade all the cooking, soups are cold, some dishes are hard, drinks are not cold enough, order of coffee needs to wait for more than 15mins...
  • Fiona C
    Fiona C
    Jan 2023 1 contribution
    ...After that many years, still remembered the hospitality and tendering of each staff... Had to gave our 2 room members to 4 different staff until they could figure out whether they need to charge us (our booking has brekki included) 3... Lots of staff including staff at reception cannot communicate in English properly, very hard to understand... Food serving is slow and taste is abysmal for what they are charging... My friend had to call the reception 5 am in the morning, the only thing the poor staff can offer is sending someone to the room at 5AM !!!...
  • Afshan Ketabchi
    Afshan Ketabchi
    Jan 2023 4 contributions
    Such an amazing resort,they have thought about every single detail that a guest might need. The highlights of this resort is the rockbar on the sunset,the spectacular kubu beach that has an elevator to the beach, the friendly staff, cleanliness, good location, variation of the breakfast buffet.but more than that was the very HELPFUL front desk manager(ANING) a very kind lady, who helped us for re-reservation and a good room with an ocean view and a lot more...
  • gnjy
    gnjy
    Jan 2023 2 contributions
    ...5-star accommodation, 10-star service and experience... Felt really pampered while my wife and I were there... Room service requests were extremely fast despite the huge resort area, compared to many other 5/6-star accommodations... Staff at every level, job scope were extremely dedicated as well...
  • Matthew D
    Matthew D
    Dec 2022 8 contributions
    Our second time at Ayana, and they certainly didn't disappoint. The staff went above and beyond to make us feel special... We ate at most of the restaurants during our week-long stay, and the food and service was exceptional... My wife celebrated her birthday at Unique and the staff and band serenaded her and provided a complimentary birthday cake...
  • GlobeTrotting379210
    GlobeTrotting379210
    Dec 2022 1 contribution
    ...Our stay was amazing, the resorts were so immaculately clean and organised... However, what touched me was that the hotel reception gave us a very late check out (7PM instead of 12 PM ) because my son got little bit of a sore tummy...
  • Getaway49405010494
    Getaway49405010494
    Dec 2022
    ...The buffet breakfast was delicious at both Karung and Padi, Padi had amazing traditional bali food which we loved with an amazing view. The staff is friendly and always ready to help and ensure our stay went very smooth which we appreciate... Definitely coming back and would recommend to anyone...
  • Abhinav B
    Abhinav B
    Dec 2022 1 contribution
    ...Right from the time we checked in on 23rd afternoon, it’s been a story of pathetic service being provided by the staff. When we arrived on 23rd and that was past the normal check in time, we were shown to the waiting area and no staff could care about checking us in... Ultimately we had to chase them to expedite the process and get us to our room... Day 3: ordered parathas for kids through in room dining with specific mention that it should be non spicy... They delivered parathas with green chillies laden all over it... Day 4: we asked for specific pillow types which were never delivered... Ordered in room dining, only to be delivered to the wrong room and when we reminded them, they tried blaming us saying we didn’t open the room... The call waiting time for in room dining is generally atrocious... Day 5: today was the lowest that service levels went down to and I was finally forced to write this review... The breakfast at their main restaurant - Padi - was a complete chaos... The kitchen just couldn’t prepare and deliver food and guests were all left waiting... There were no napkins and no clean glasses for water today... Ayana has a very good location but they have crowded the place with too many rooms, too many resorts and not enough staff to be able to deliver a half decent service quality to their guests...
  • ABHISHEK K
    ABHISHEK K
    Dec 2022
    Despite crosschecking whether new year buffet will have acceptable vegan/vegetarian options in advance, to our surprise, there wasn't any vegetarian starter, drinks at all...
  • Grace M
    Grace M
    Nov 2022 16 contributions
    ...The breakfast is superb, with loads of choices and is served in a traditional-style open air dining area overlooking an ocean view. The infinity pool was also a highlight, and I recommend going earlier in the morning where you have ample opportunity to take the best pictures for your Instagram feed ;) Thanks again to all the hotel staff that made our visit a very pleasant one...
  • MandM79
    MandM79
    Nov 2022 34 contributions
    On arrival we were greeted by staff dressed in beautiful Balinese attire and presented with a lei made of frangipanis. We were then taken to the Reservation desk and given a welcome drink and cold towel... We waited about 5 mins before we were tended to and check-in completed... We were escorted to our room which was an Ocean View Room... Trams are provided to transport you around the resort... Breakfast was included in our package and it was an excellent spread with barista made coffee... Mitha from Padi, Dharma from Sami Sami, Eka from the Rock pool & Kisik and Weda from Kisik all gave outstanding, friendly service... Ayana Bali also thoughtfully provided a small decorated birthday cake with candles as were celebrating an early birthday for my husband...
  • Slivergoddess86
    Slivergoddess86
    Nov 2022 4 contributions
    Staying in Ayana was a totally different level of luxury. The service from reception with our own butler for the villa we stayed in complemented with an aquatonic hydrotherapy session, amazing breakfasts especially at Dava restaurant, the view over Rock Bar, the stunning Kubu beach and the complimentary flower bath followed by the nightly turn in with a matching nightgown laid out was the epitome of class... I would like to give special mention to our butlers over the three days - Hendra, Adi and Jeya for their warmth, their punctuality and efficiency in getting us around the resort... To the staff at the Dava restaurant - special mention to Finky for her effusive greetings, explanations, accomodation to my request to make a vegetarian version of the “nasi kuning” and the personalized hand made card at the end with farewell greetings was such a special touch to us... Ans I would also like to commend Sophie my masseuse at the Spa who gave me one of the best massages I had received (and this was complimentary)... the beautiful suite, the relaxing music, the attentiveness to my comfort certainly made me wish I had more time to enjoy a longer spa session!... To the staff at the Luna bar, thank you for tour hospitality as well... We came back to swim and to also enjoy our complimentary drinks... The staff were very kind and made us feel very welcomed and refreshed...
  • Jastine G
    Jastine G
    Oct 2022 11 contributions
    ...The rooms were very comfortable - while the hotel itself is rather old, the maintenance was very good. The parents in our group appreciated the onsite babysitters which allowed them to enjoy the resort... A big shoutout to the staff - especially Rurika who was so patient in dealing with our requests and accommodating last minute changes, including the unpredictable weather!... The staff overall were delightful, super helpful, quick and polite... They relocated our dinner from an outdoor venue to a ballroom in less than an hour due to the rain... Overall, the food we catered for our events and the breakfast were yummy - some room for improvement at the breakfast at Toge at Rimba where the dishes were not refilled quickly enough and many items were sold out...
  • Roxana T
    Roxana T
    Oct 2022 3 contributions
    We’ve had a fantastic holiday, thanks mainly to Ayana’s facilities and staff... what différentes Ayana from other places is however the service level, outstanding!!... they accommodated all our requests, people working there are always smiling, willing to help and always at your service... Ayana’s team will always have a special place in my heart...
  • Diana
    Diana
    Oct 2022
    ...), the pools so many that it takes a few days to enjoy them all, the private beach is a dream, the water therapy facilities fantastic, the food is delicious and lots of variety and most importantly the people that work here are incredibly friendly, hard working and always make you feel happy just by interacting with them... On the last day of our trip I strained my calf muscle and I am incredibly grateful to the kind and strong guard who took me “piggy back” all the way to the lift... I could have somehow done that walk to the lift with crutches by myself, but he wanted to be sure I don’t create more damage to myself... Our butlers at the villa were all incredibly kind and thoughtful to us and to our children ( who always insist on returning to the Ayana)... There was also a lady at the reception at the Ayana who has been working here for several years and somehow she figured that we returned to the Ayana, she remembered us and kindly sent to our room a family picture that we took there during one of our previous visits... This framed picture was sent to our hotel room and it brought back so many nice memories... We also met one of the managers who very kindly listed and helped us out with anything...
  • Ery559
    Ery559
    Aug 2022 107 contributions
    ...The linens lovely and beds not hard like so many other Asian resorts... Although at times room service could be very slow... They do use WhatsApp for communication which we found worked well... You can have breakfast delivered to your room for an additional $10AUS which we did a lot... I had a massage at Spa on the Rocks and whilst beautiful I do not feel it was worth the $700AUS price tag... You will also need bookings for the cabanas by the pool on the Rock Bar level... Friendly, efficient and very Covid safe...
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Amenities
Abundant
Guests highly praise the abundant amenities at the resort, from numerous swimming pools and restaurants to the spa and kids club.
  • Roam194679
    Roam194679
    Mar 2023 14 contributions
    Spent 6 nights at Ayana, Ocean view suite via Luxury Escapes. The resort is stunning & the staff are amazing... Dined in most restaurants which were excellent and the spa and hydro pool is a real treat... It's a huge resort however the tram service which runs every few minutes makes it so easy to go to a different pool, hotel or restaurant... The suite was amazing and worth the upgrade, sensational views, 2 bathrooms, double balcony, 2 TVs!... This is a resort to go to if you want complete seclusion and R&R... Found cheaper Spas in Jimbaran if you want to indulge daily as $200 massage at hotel is steep, but worth a splurge at least once... Definitely top up your fridge with beverages from shop outside the resort... Food is same price as Australia at resort but drinks v expensive... Highly recommend the resort and booking a deal through luxury escapes...
  • Vacation00444424121
    Vacation00444424121
    Mar 2023 1 contribution
    chose to stay here after attending a friend's wedding in RIMBA 2-3 years ago and still couldn't get over the beautiful landscape and facilities of the hotel... when we arrived, the staff immediately greeted us and ushered us to the reception, where the process was very smooth and we immediately let into our room... the room itself had an ocean view, spacious, with bathtub and the sensatia botanicals toiletries I love so much ♥️ they have several pools, several restaurants we could choose to have our breakfast in, and also the cliff path winding down to the beach (could be accessed with outdoor elevators)... overall great service and great place 😊 price was $$$$, but the experience was worth it...
  • Barry L
    Barry L
    Mar 2023 1 contribution
    ...The hotel has a good cliff & sea views, staffs are very friendly and helpful, a lot of drinking bottled water, room is clean... Unlike Nusadua, Melia, and Westin (we stayed before), there resorts has a beach and beach chairs right behind the hotel... Also, we prefer a resort with proper beach with beach chairs, and we can walk along the beach stepping on the seawater as well as for a swim and some seaside activities... btw, the in room smart toilet seat not working properly, have to off and on again...
  • Lee P
    Lee P
    Feb 2023 16 contributions
    ...It is a large resort offering so much variety yet it has great class. All the staff are helpful and friendly , my interactions with Aling and Ari were very informative and an easy open conversation as if we were long time friends... The Rock bar and pool on the cliff is also a great place to relax and read, catch some sun, and listen to the sound of the sea soothing you away...
  • Jenny H
    Jenny H
    Feb 2023 1 contribution
    ...Our friends and family loved everything at this resort, it was so beautiful to explore and the pricing of everything was very reasonable. My favourite parts of staying at this resort was the convenience of having so many restaurants and bars within the resort, a shopping area, so many swimming pools to access and every single one of the staff were so polite, respectful and kind... Would absolutely return here and would highly advise for anyone else wanting to visit...
  • Gerry C
    Gerry C
    Feb 2023 2 contributions
    From the moment we checked in the service was great. Good selection of places to dine with lots of choices... room was spacious, clean and kept clean during stay with turn down service a bonus every night... Staff all around were helpful and meet all our expectations... Grounds kept well maintained and getting around this huge resort was effortless... Unique bar with live music and tentative staff I like better than Rock Bar... plenty of Pools and chairs to pick from Adults , to family , to kids slides... much more things to do like therapeutic pool, beach trip within the resort grounds with towels , food, drinks and chairs all there, just bring your self... Wifi Good in pretty much every part of the hotel which was amazing considering the size...
  • Kelly C
    Kelly C
    Jan 2023 306 contributions
    ...The Padi buffet breakfast should upgrade all the cooking, soups are cold, some dishes are hard, drinks are not cold enough, order of coffee needs to wait for more than 15mins... The price of the room and breakfast is not cheap, hence pls upgrade all the cooking...
  • Mister Kim
    Mister Kim
    Jan 2023 1 contribution
    ...They were really accommodating and made our stay at Ayana really enjoyable... We waited at the 'drinks and snack section' for about 1 hour and only got seated just before 6pm...
  • Afshan Ketabchi
    Afshan Ketabchi
    Jan 2023 4 contributions
    Such an amazing resort,they have thought about every single detail that a guest might need. The highlights of this resort is the rockbar on the sunset,the spectacular kubu beach that has an elevator to the beach, the friendly staff, cleanliness, good location, variation of the breakfast buffet.but more than that was the very HELPFUL front desk manager(ANING) a very kind lady, who helped us for re-reservation and a good room with an ocean view and a lot more...
  • Matthew D
    Matthew D
    Dec 2022 8 contributions
    Our second time at Ayana, and they certainly didn't disappoint. The staff went above and beyond to make us feel special... My wife celebrated her birthday at Unique and the staff and band serenaded her and provided a complimentary birthday cake...
  • Getaway49405010494
    Getaway49405010494
    Dec 2022
    First time in Bali with my wife and it could not get any better…. the room in segara was amazing and better than the photos suggested from the king size mattress to the photo friendly bathtub... The buffet breakfast was delicious at both Karung and Padi, Padi had amazing traditional bali food which we loved with an amazing view... The staff is friendly and always ready to help and ensure our stay went very smooth which we appreciate... There is plenty to do, we loved the private beach which was amazing and had great waves... We have been relaxed ever since we did the hydrotherapy pool...
  • Lyn R
    Lyn R
    Dec 2022 474 contributions
    We booked a Luxury Escape package at a deluxe ocean view villa for our Christmas holiday... This huge resort has a range of different restaurants and bars including the famous Rock Bar... Our package included personal airport transfers, all meals, daily cocktails, spa treatments and butler service... Our large Villa had its own private pool, separate lounge and gorgeous spa bathroom... We arranged a private day tour to Ubud, which was excellent value for money... Staff at the resort were first class, and the buggy was always available to take us around when needed...
  • Grace M
    Grace M
    Nov 2022 16 contributions
    My family and I stayed in the sister property Rimba, and was able to explore Ayana as well. Exploring the property was a treat as there as there are stores, an ice cream shop and the Rock Bar (must go!)... The breakfast is superb, with loads of choices and is served in a traditional-style open air dining area overlooking an ocean view... The infinity pool was also a highlight, and I recommend going earlier in the morning where you have ample opportunity to take the best pictures for your Instagram feed ;) Thanks again to all the hotel staff that made our visit a very pleasant one...
  • MandM79
    MandM79
    Nov 2022 34 contributions
    ...We were then taken to the Reservation desk and given a welcome drink and cold towel... We were escorted to our room which was an Ocean View Room... The room was spacious with beautiful timber furniture including the bed, sofa and dining table with 2 chairs... we also had a narrow balcony with a table and chairs... The resort itself is huge with many different areas to explore... Each day over 5 days we headed to explore different areas including Kubu beach, the Rock Bar, Rima and the new Segara... Trams are provided to transport you around the resort... The pools were great - we swam in the main infinity pool and the Rock Pool... Breakfast was included in our package and it was an excellent spread with barista made coffee... Mitha from Padi, Dharma from Sami Sami, Eka from the Rock pool & Kisik and Weda from Kisik all gave outstanding, friendly service... Of course we visited the Rock Bar for sunset too!... Ayana Bali also thoughtfully provided a small decorated birthday cake with candles as were celebrating an early birthday for my husband...
  • Slivergoddess86
    Slivergoddess86
    Nov 2022 4 contributions
    Staying in Ayana was a totally different level of luxury. The service from reception with our own butler for the villa we stayed in complemented with an aquatonic hydrotherapy session, amazing breakfasts especially at Dava restaurant, the view over Rock Bar, the stunning Kubu beach and the complimentary flower bath followed by the nightly turn in with a matching nightgown laid out was the epitome of class... To the staff at the Dava restaurant - special mention to Finky for her effusive greetings, explanations, accomodation to my request to make a vegetarian version of the “nasi kuning” and the personalized hand made card at the end with farewell greetings was such a special touch to us... Ans I would also like to commend Sophie my masseuse at the Spa who gave me one of the best massages I had received (and this was complimentary)... the beautiful suite, the relaxing music, the attentiveness to my comfort certainly made me wish I had more time to enjoy a longer spa session!... To the staff at the Luna bar, thank you for tour hospitality as well... We came back to swim and to also enjoy our complimentary drinks... The staff were very kind and made us feel very welcomed and refreshed... All in all - I had a great time with my friends and it truly was a memorable experience... this luxury one of its kind resort in Bali was the highlight of our trip!...
  • Jastine G
    Jastine G
    Oct 2022 11 contributions
    ...We held two big dinners with a cocktail hour at the resort. The resort itself is huge and (together with Rimba) had a huge selection of venues for our dinner, from a rooftop bar (Unique) to a cliffside al fresco dinner venue (Chandra)... The rooms were very comfortable - while the hotel itself is rather old, the maintenance was very good... The parents in our group appreciated the onsite babysitters which allowed them to enjoy the resort... The staff overall were delightful, super helpful, quick and polite...
  • Roxana T
    Roxana T
    Oct 2022 3 contributions
    We’ve had a fantastic holiday, thanks mainly to Ayana’s facilities and staff. Hotel, garden, pools and facilities are simply amazing... what différentes Ayana from other places is however the service level, outstanding!!... they accommodated all our requests, people working there are always smiling, willing to help and always at your service...
  • Diana
    Diana
    Oct 2022
    This is our 5th time to the Ayana and there are so many reasons we will keep on returning... Firstly the location of the hotel up on the cliff is absolutely breathtaking, the Rock Bar amazing (probably one of the most stunning locations in the world, a bar built on rocks!... ), the pools so many that it takes a few days to enjoy them all, the private beach is a dream, the water therapy facilities fantastic, the food is delicious and lots of variety and most importantly the people that work here are incredibly friendly, hard working and always make you feel happy just by interacting with them... Our butlers at the villa were all incredibly kind and thoughtful to us and to our children ( who always insist on returning to the Ayana)... This framed picture was sent to our hotel room and it brought back so many nice memories...
  • TravelIsFuntastic
    TravelIsFuntastic
    Sep 2022 58 contributions
    ...They have a huge place & well maintained. We loved the place , we took a suite which had two bathrooms and we loved the room... I would highly recommend this place, they are definitely pricey but for special occasions or a Indulgence , this place is worth every cent...
  • Ery559
    Ery559
    Aug 2022 107 contributions
    We stayed five nights in an interconnecting deluxe ocean view room. The rooms are very spacious and well maintained... The linens lovely and beds not hard like so many other Asian resorts... Although at times room service could be very slow... The whole property is beautiful and well maintained... We ate at Sami Sami, Rock Bar, Pool side menu and were pleased with the variety and quality... You can have breakfast delivered to your room for an additional $10AUS which we did a lot... The level of hygiene was very high and I felt comfortable when within the property... I feel Rock Bar was overrated and not worth all the hype... You will also need bookings for the cabanas by the pool on the Rock Bar level... I did not know this and was disappointed that we could not sit or lay by the pool (this is the pool on the website with the infinity edge... At the bottom of the hill is a money changer, a great nail spa, lots of restaurants, a Timezone and supermarkets, It was costing us $3AUS to get from the hotel to the shops... The roof top bar at Rimba was nice... We loved our stay and plan on returning 2023... Friendly, efficient and very Covid safe...
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Tony Z wrote a review Yesterday
Adelaide, Australia24 contributions
+1
Ayana Complex is Huge with trams taking you between Ayana, Rimba and Segara Resorts as well as all the Restaurants and Spa areas. In saying that our Check in was quick and efficient, our room was ready at 10.00am when we arrived and as always the friendliest staff with the biggest welcoming smiles at reception and continuing to ALL parts of the resort. We had a Sea View room on the 4th floor and it was Clean and Roomy. Housekeeping seemed to know when we left our room for breakfast because when we returned it was cleaned and ready for us. Be ready for an adventure Kubu Beach is a wonderful swimming beach with spectacular views from the cliff lift and has cute beach bar with snacks. The Rock Bar really Rocks with great music, great cocktails and pretty good food and again the sunset is spectacular and the waves splashing against the rock wall and bar is also great. Great Spar area with a hydrotherapy pool area is also a nice experience. Breakfast had everything you could want and the staff made sure that if there was a special need they would do their best to oblige 10/10 Sami Sami restaurant had the best pizzas and salad 10/10 Honzen Japanese Restaurant also 10/10 Scusa restaurant 10/10 Dava Steak and Seafood 10/10 Rock Bar 10/10 A little on the more expensive side but you only live once!! We have stayed in numerous 5 Star resorts in Nusa Dua , Uluwatu, Seminyak and Legian and we can say without reservation the food standard at Ayana was the best we have had. Too many staff to mention as they were all fantastic Our overall experience was 10/10 Would we recommend this Resort - I think YES
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Date of stay: November 2023
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Trip type: Traveled as a couple
Room Tip: Be prepared to go up and down stairs to many of the restaurants
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mrandmrsk08 wrote a review Sep 2023
australia9 contributions
Hotel's Favorite
The Ayana Rimba resort was absolutely fantastic! We traveled with our two boys, aged 13 and 11 and we all loved it. There were so many pools for the boys to explore and the private Kubu beach was stunning as well. It was a shame you couldn't swim there though as it was a little rough when we visited. There are life guards on duty, and it didn't matter that we couldn't swim as the kids still played in the water and we all took the chance to try the beach massages which were relatively well priced. We stayed in the pool rooms at the Rimba (we needed 2 rooms) and they were gorgeous too. We had a Luxury Escapes package with breakfast and either lunch or dinner included. There were 11 restaurants at the resort that we could use and although the included meals were limited we didn't have one bad meal. The food was exceptional at every restaurant we went to. Dava and Sami Sami were probably our top picks, although Kisik and Kampoeng were pretty special too. Oh and Rock Bar was a highlight too! The tram was very efficient with little wait time between trams and only a few minutes to each stop around the resort. We needed a doctor for one of my sons during our stay and we got one within minutes (they are available 24 hrs) and they resolved the issue promptly and with compassion. Every little detail was taken care of at this resort. The staff were a highlight for us. So kind and welcoming from the janitors , the pool staff, reception, tram drivers and food staff. Nothing was too much trouble. Particular shout out to our breakfast wait staff Janu, Yuri and Inna who went out of their way each morning to ensure we had the best table and service during our stay. Juni at Sami Sami was also one of our favorites - he was always so bubbly and friendly and accommodated our requests with ease. The housekeeping staff were brilliant and so efficient. Our rooms were cleaned twice daily with fresh towels, water bottles and amenities. One day we left some dry clothes (from clothes line) on a chair and came home to them all folded neatly. The towel art was next level and the kids especially enjoyed the animal creations which even had their sunglasses on one day :) We stayed in room 4055 and 4057. Daily notes from our housekeeping staff were a lovely touch too. Shout out to Winda, Tuadi, Yuha Vinaya, Jepri Hendra and Suardana and Pande (plus others I'm sure!). The only downside to our stay, which is no fault of the hotel itself, was all the Instagram posers that assumed priority at every beautiful location around the estate (of which there were many!). It just gets a little annoying after a while but not a major deal. We got asked to move out of the way of a photo session at the river pool one morning as a large number of posers line up for their shots on the infinity edge. It felt as though we couldn't swim there which was a shame as it is such a beautiful pool. Some of the guests were very rude to the staff even insisting one of the waiters peel their boiled egg for them! I feel sorry for these staff members as they continue to do such an amazing job with a smile, despite the lack of respect shown by some guests. Finally, the resort is not close to any main shopping areas so we needed to get a taxi to Kuta , Nusa Dua etc, but they are all really cheap and easily accessible from the resort. We also used a couple of drivers for day trips to Ubud etc and paid approx $60 for a full day. So overall a perfect stay for us and a super relaxing break which we needed! Thank you so much Ayana Rimba :) We look forward to coming back one day soon.
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Date of stay: September 2023
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Giordano Faggioli, General Manager at AYANA Resort Bali
Responded Oct 17, 2023
Greetings from AYANA Resort Bali, We would like to thank you for choosing our resort as your holiday destination. Guest satisfaction is at the heart of our resort’s experience, and we appreciate the time you spent sharing your detailed and comprehensive thoughts and feedbacks with us.  It is a pleasure to read about your fond memories of your stay, the luxury of having access to all of the shared facilities offered throughout AYANA and RIMBA's integrated resort concept, and the extensive selection of restaurants as well as the service provided by our team members. Rest assured that we will share with the related department and team members for their awareness.  We do hope that we will have the opportunity to welcome you back to our resort, even if only to enjoy our dining options.  Thank you, and regards, Giordano and team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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minnie s wrote a review Nov 2023
2 contributions
Beautiful resort! All the staff were knowledgeable, attentive, friendly, and had attention to detail. The rooms were cleaned numerous times daily, and the amount of care and detail was beyond anything that could be asked for. I reccomend the cocktail farm workshop, we had Rae, he was AMAZING, lovely to chat to and really looked after us. The farmers were also beyond helpful, was great to see what they do. The Japanese resturant is also a must! It’s a new resturant choice between a bbq in a private room or tepenyaki.
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Date of stay: November 2023
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Trip type: Traveled as a couple
Room Tip: Exspencive but worth every cent.
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Curious08119904124 wrote a review Nov 2023
1 contribution
Very good service & nice hotel .I can say bali means Anaya only. Particularly the GUEST relationship officer name betty is very nice and co operative. She guided us throughout my stay and supported us a lot. Very much thank for her so nice Service
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Coastal662691 wrote a review Nov 2023
8 contributions
The resort is vast and stunning. The service is the warm, accommodating and genuine. We’ve been to several other resorts but, we can’t find one to beat the mix of magic this one creates. We highly recommended this resort.
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Date of stay: November 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JohnCav wrote a review Nov 2023
4 contributions
+1
This was the eleventh time we have stayed at Ayana so that should speak for itself. Ayana lost a lot of good staff during covid, and this has been noticeable, but is improving, and any SMALL glitches are not from lack of trying, but generally a mix up in communication. This is a huge estate in area, and you will never be bored. The number of different pools, bars, restaurants, ensure a comprehensive experience. Each has it's own style and view, and the people who look after you are delightfully friendly and full of fun. Over the years we have made many friends there, and it is always a pleasure to be welcomed back. A new addition to Ayana is the "Bali Museum" It is spectacular, and gives an insight to Bali traditions and culture, plus being very entertaining. Transport around Ayana is quick and easy with open style hop on --hop off buses available at all hours. Definitely recommended for weddings, group meetings, or a romantic couples getaway. Forgot to mention the Aquatonic spa. Absolutely unique. There are so many people who made our stay both pleasurable and memorable, and to list all of our friends there, without missing anyone, would, with my memory, be impossible. Hendra--duty manager was of great assistance. Yeyen,Bira,Via, and Catur are old friends, and it is always a delight to catch up with them. Danan at Luna roof top bar has mastered maitais amongst other drinks and juggling. Mandi at breakfast along with so many people made sure we were always seated at our favourite table, and remembered our favourites. Yes, we are spoilt, we love it , and thank everyone so much. We have booked to go back again in February
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Date of stay: November 2023
Value
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Excursion46422864525 wrote a review Nov 2023
1 contribution
A staff that has no respect for their clients. It was perceived as mindset and not just behaviours of just one or two staffs. You have just to be ready ton hear arrogant-prepared replies/engagement with you and your questions; under the appearance of having a nice repartee. This is perceivable whether when you ask for information or while they are looking for an information from you. They will systematically make feeling that you are under a close control and it's start from their "so-called" ground rules of organisation. When a staff will cross the border with such arrogance the whole team will play the game of listening and committed to report the problem and the behaviour but you can quickly understand that they have a formatted response. In fact, it is a complex of buildings and each has its own reception (Lobby); when I reported to the first and the second In heated exactly the same response it was like another time an arrogant-prepared response : "Sorry sir we will report and be sure we will report"! It was sufficient to reply that it is not a one-staff behaviour to see the reaction with grimaces to a not expected answer; and then you understand that it was just a prepared response and nothing will come after ... For me, paying such hotels is to have a standing that starts with the respect of the client and it was not their's ! PS: I am writing this comment a Friday at 23:00 instead of enjoying my week end because of the collectif arrogance that has just gone beyond the limits ...
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Date of stay: November 2023
Value
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Trip type: Traveled as a couple
Room Tip: If you consider that respect of client is the first thing to get from an hotel, avoid to be here...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Anita W wrote a review Nov 2023
4 contributions
+1
Wonderful experience. A real luxurious 4 nights stay. Staff cannot help you enough. Special mention to Arik, Aris, Mawa, Arta, Aditya. Putu. Thankyou to you all. You clearly have pride in your work place. Biggest decision each day was where to swim and where to eat.
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Date of stay: November 2023
Value
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michael D wrote a review Nov 2023
Adelaide, Australia1 contribution
The resort was absolutely stunning we didn’t have to leave!!! So many pools to choose from, so many outstanding restaurants to choose from and most of all the whole staff team were faultless they tended to our every need!!! They are so beautiful! They have a very efficient tram system that takes you to all the hotspots throughout the resort because it’s something like 90 acres of space. My wife and I went for our wedding anniversary and the whole resort pulled out all the stops for us, made us feel so special!! We will definitely be going back as soon as we can!! Loved it
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Giordano Faggioli, General Manager at AYANA Resort Bali
Responded 1 week ago
Greetings from AYANA Resort Bali, We would like to thank you for choosing our resort as your holiday destination. Guest satisfaction is at the heart of our resort’s experience, and we appreciate the time you spent sharing your detailed and comprehensive thoughts and feedbacks with us.  It is a pleasure to read about your fond memories of your stay, the luxury of having access to all of the shared facilities offered throughout AYANA and RIMBA's integrated resort concept, and the extensive selection of restaurants as well as the service provided by our team members. Rest assured that we will share with the related department and team members for their awareness.  We do hope that we will have the opportunity to welcome you back to our resort, even if only to enjoy our dining options.  Thank you, and regards, Giordano and team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ad d wrote a review Nov 2023
1 contribution
We stayed 3days, in resort view room. The room was gogeous and very cofortable. Also went to Rock Bar, there was a perfect sunset view. Everyone was kind. t was a so nice stay! I want to go to here again.
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Date of stay: November 2023
Value
Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Giordano Faggioli, General Manager at AYANA Resort Bali
Responded 1 week ago
Greetings from AYANA Resort Bali, We would like to thank you for choosing our resort as your holiday destination. Guest satisfaction is at the heart of our resort’s experience, and we appreciate the time you spent sharing your detailed and comprehensive thoughts and feedbacks with us.  It is a pleasure to read about your fond memories of your stay, the luxury of having access to all of the shared facilities offered throughout AYANA and RIMBA's integrated resort concept, and the extensive selection of restaurants as well as the service provided by our team members. Rest assured that we will share with the related department and team members for their awareness.  We do hope that we will have the opportunity to welcome you back to our resort, even if only to enjoy our dining options.  Thank you, and regards, Giordano and team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Jimbaran area.
PRICE RANGE
$257 - $302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ayana hotel jimbaran
LOCATION
IndonesiaBaliSouth KutaJimbaran
NUMBER OF ROOMS
294
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AYANA RESORT BALI - Updated 2023 Prices & Reviews (Jimbaran)

Frequently Asked Questions about AYANA Resort Bali
Which popular attractions are close to AYANA Resort Bali?
Nearby attractions include Tegal Wangi Beach (0.3 miles).
What are some of the property amenities at AYANA Resort Bali?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at AYANA Resort Bali?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at AYANA Resort Bali?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at AYANA Resort Bali?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to AYANA Resort Bali?
Conveniently located restaurants include Scusa Restaurant, DAVA Steak & Seafood Restaurant, and Ah Yat Abalone Seafood Restaurant.
Are there opportunities to exercise at AYANA Resort Bali?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does AYANA Resort Bali have an airport shuttle?
Yes, AYANA Resort Bali offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does AYANA Resort Bali have airport transportation?
Yes, AYANA Resort Bali offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at AYANA Resort Bali?
Yes, dry cleaning and laundry service are offered to guests.
Does AYANA Resort Bali offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.