Great staff and great location...

...Overall a good hotel with a huge location General: 7.5/10 + Huge area, clean, friendly staff, great view form the chapel, huge parking area, the pool looks very inviting (didn't get to try) - Looks and feels old, not so friendly access to the beach, chapel for the wedding is very small (approx max 70 pax), foyer of ballroom was not cold during waiting for the wedding Room: 7.5/10 + Pretty big, clean, bed and pillow are good, ours have access to vast garden - Looks and feels old Restaurant: 7/10 + Open space restaurant with good view, breakfast has "Japanese" section...

Glad we stayed at Segara at Ayana Resort Bali and would thoroughly recommend it for its friendliness, good food, great service & location...

...The highlights of this resort is the rockbar on the sunset,the spectacular kubu beach that has an elevator to the beach, the friendly staff, cleanliness, good location, variation of the breakfast buffet.but more than that was the very HELPFUL front desk manager(ANING) a very kind lady, who helped us for re-reservation and a good room with an ocean view and a lot more...

...All communication (8 contacts using What’s app and emails over a lengthy period / weeks) leading up to tonight’s events did not indict they would be shuffled off to a less than satisfactory location...

...Ayana has a very good location but they have crowded the place with too many rooms, too many resorts and not enough staff to be able to deliver a half decent service quality to their guests...

...Firstly the location of the hotel up on the cliff is absolutely breathtaking, the Rock Bar amazing (probably one of the most stunning locations in the world, a bar built on rocks!...

Very beautiful resort, we have try Rimba and Segara, really love Segara, it is new building and so many artistic decoration...

...Each hotel also had a different vibe...

...Access to the Rock Bar is so easy while staying there ...

...For example I went to this hotel and exculivant for going to the Rockbar, I made a dinner reservation at the table where the DJ is, I said and asked at least 3 different people to please verify that the reservation was correct, no one ever responded, and surprise when I arrive they tell me that I don't have my table, which I almost left and they gave me back all the money, but luckily the manager, in a moment!...

...The housekeeping team left warming notes and cute design towel after every cleaning...

...Gives you a real holiday and relaxing vibes ...

Booked the Ayana for a two night stay to celebrate a birthday and the birthday persons request to go to the Rock Bar... As to the Rock Bar - that met all our expectations...

...He also help us cancel and reschedule our reservation at Rock Bar and Kisik because we would like to enjoy senset and the weather is not good that day...

...Beautiful wood carvings adorned the entire hotel...

...Our room was simply beautiful with every detail considered and implemented...

...Meanwhile other guests were given a garland and led to the front office for check-in... He checked some details online and then indicated a sign to two ladies who then came forward to garland us...

...also been here before for the Rock Bar but never tried the room...

...clean comfortable and tidy rooms with the smell of authentic Balinese frangipani flowers...

...Unique bar with live music and tentative staff I like better than Rock Bar...

...The infamous rock bar is over-crowded...

...My wife celebrated her birthday at Unique and the staff and band serenaded her and provided a complimentary birthday cake...

...The room was spacious with beautiful timber furniture including the bed, sofa and dining table with 2 chairs... Ayana Bali also thoughtfully provided a small decorated birthday cake with candles as were celebrating an early birthday for my husband...

...This framed picture was sent to our hotel room and it brought back so many nice memories...

...The rooms are very spacious and well maintained. The linens lovely and beds not hard like so many other Asian resorts... I feel Rock Bar was overrated and not worth all the hype... The roof top bar at Rimba was nice...

We were welcomed with cool drinks and fresh cool, lightly scented towels...

Two adorable housekeeping named Nuada & Juliarta left this in our room in Ayana resort Bali.We were so surprised by this gesture!...

Hotel Ayana provides very good quality service, the rooms are very neat with views of the rooms facing the garden...

...I can understand because during my stay it was a high occupancy. Room is decent and facilities are well maintained... He is a very busy guy on the front, but he escorted me to the room & ensure that my luggage will deliver as soon as possible during the high occupancy situation (as you know that my luggage is not arrived in my room as promise)...

...The negative is that the rooms are not what they say on their page, and they did not give me a room with a view of the sea, it was to the garden and if you went out to the balcony you could see the sea, please do not lie, or explain carefully to the consumer what to expect As a service, we tried to change the bed, they put us separate beds, they always kindly tell us I'm going to solve it but nobody moves or does anything at all, they don't take care of the client, which shocked me more because before I was in about 5 hotels in Bali and none of this has happened to me with any of them, I don't know if it's the team but no one tries to solve the problems, everyone is accommodating but what an effectiveness level 0...

...Upon check in to the room, there was someones puke dried in the washroom sink... After complaint they transferred me to a same layout but smaller room lol...cant make this up... Beware guys, lots of hotels to choose from...

...Ayana also offers privacy as there are so many areas where you can spend time by yourself. The rooms and facilities are well kept and the staff are friendly...

Booked the Ayana for a two night stay to celebrate a birthday and the birthday persons request to go to the Rock Bar... Our room was of a god size and had plenty of the usual amenities...

...We had an ocean view suite that was spacious, with a large balcony... Our housekeeper, Erma, made sure we always had everything we needed, and kept our room spotless...

...when we arrived, the staff immediately greeted us and ushered us to the reception, where the process was very smooth and we immediately let into our room. the room itself had an ocean view, spacious, with bathtub and the sensatia botanicals toiletries I love so much ♥️ they have several pools, several restaurants we could choose to have our breakfast in, and also the cliff path winding down to the beach (could be accessed with outdoor elevators)...

...We booked ocean view king room, but was brought to a room where ocean view is viewable only from balcony... The hotel has a good cliff & sea views, staffs are very friendly and helpful, a lot of drinking bottled water, room is clean... shower room too small and glass door always knock on the side and making irritating noise...

...Overall a good hotel with a huge location General: 7.5/10 + Huge area, clean, friendly staff, great view form the chapel, huge parking area, the pool looks very inviting (didn't get to try) - Looks and feels old, not so friendly access to the beach, chapel for the wedding is very small (approx max 70 pax), foyer of ballroom was not cold during waiting for the wedding Room: 7.5/10 + Pretty big, clean, bed and pillow are good, ours have access to vast garden - Looks and feels old Restaurant: 7/10 + Open space restaurant with good view, breakfast has "Japanese" section...

...We are truly impressed by the exceptional quality of the room, facilities, and the services...

...After some checking he loudly said within ear-shot of everyone, “you have not paid for the hotel yet”...

...It smelled bad (elevators had a bad smell and rooms were musty), the rooms looked 100 years old and were just too overdone and dark and terrible!... We waited 45 mins for check in and were told to wait another hour for our room!...

...The room is quite dusty and dated... Had to gave our 2 room members to 4 different staff until they could figure out whether they need to charge us (our booking has brekki included) 3... Worst of all, two of our rooms had the room phone ringing every half hour/1 hour during the mid of the night last night, it has totally ruined our sleep... My friend had to call the reception 5 am in the morning, the only thing the poor staff can offer is sending someone to the room at 5AM !!!...

...5-star accommodation, 10-star service and experience... Plenty of activities to do, really clean areas and rooms (I am pretty OCD about cleanliness)... Room service requests were extremely fast despite the huge resort area, compared to many other 5/6-star accommodations...

...When u come here, pls request for a new refurbished room... The price of the room and breakfast is not cheap, hence pls upgrade all the cooking...

Ayana Segara only opened in November 22 and it delivered beautiful rooms (my husband and I opted for a Seaview room), delicious food and the staff were outstanding...

...We stayed at the new Ayana Segara and paid $4500 AUD for 7 nights... The next morning, I spoke to a manager and our room was moved and we were offered an apology spa service...

...We were escorted to our room which was an Ocean View Room. The room was spacious with beautiful timber furniture including the bed, sofa and dining table with 2 chairs...

...Breakfast was complimentary and buffet style... Major con is the restaurant prices... These were American prices and we definitely spent the most money on food here during our 2-week honeymoon... It’s tough to venture out for cheaper food since the resort is secluded from everything... I have to admit, the food was high quality and tasty but did not warrant the steep prices... It’s not the ideal place if you’re looking for a peaceful getaway (maybe stay at the Rimba or Segara instead)... Be warned of steep restaurant prices and crowds...

Beautiful resort great views but crazy prices, unless you have some really serious cash to burn. 21% surcharge added after every purchase...

Shocking company that I warm anyone else to never book at... Yeah I will just bring my hospital bed there!... Any business which treats 'customers' this way and is just money hungry does not deserve anyone busienss...

...For example I went to this hotel and exculivant for going to the Rockbar, I made a dinner reservation at the table where the DJ is, I said and asked at least 3 different people to please verify that the reservation was correct, no one ever responded, and surprise when I arrive they tell me that I don't have my table, which I almost left and they gave me back all the money, but luckily the manager, in a moment!... I cannot recommend staying at the ayana resort hotel, but I do recommend going to spend the day, and enjoy all the activities, restaurants, pools that the entire complex has...

Please stay away from this hotel... I usually don't write reviews but this is so bad I have to write one...

Spent 6 nights at Ayana, Ocean view suite via Luxury Escapes... Found cheaper Spas in Jimbaran if you want to indulge daily as $200 massage at hotel is steep, but worth a splurge at least once... Food is same price as Australia at resort but drinks v expensive... Highly recommend the resort and booking a deal through luxury escapes...

...After we insisted we were change to another room with direct ocean view... Going around is not convenient, but can call grab if you have the apps (the fare is more reasonable compare to asking the hotel to call a taxi, unless you can get a bluebird taxi which we took twice and the fares were reasonable)...

...overall great service and great place 😊 price was $$$$, but the experience was worth it...

...The only negative was the prices of the services at the day spa...

...Our friends and family loved everything at this resort, it was so beautiful to explore and the pricing of everything was very reasonable...

...Kisik dining was fantastic , not the most affordable but price reflected food and service and didn't disappoint...

...So when our group decided to come to Bali for a 10 day trip, I insisted everyone to come here as first stop even though we are platinum member of other hotel chain and could have got much better deals in similar resorts... Had to gave our 2 room members to 4 different staff until they could figure out whether they need to charge us (our booking has brekki included) 3... Food serving is slow and taste is abysmal for what they are charging... The bar looked like has gone through quite a bit expansion comparing to last time I visited, it’s obvious the management of this place cannot keep up with the scale... As someone who traveled frequently and stayed in nice resorts around Asia, I honestly haven’t had such a disappointing stay for long time...

This is 26 years old resorts... The Padi breakfast is lousy indeed... The price of the room and breakfast is not cheap, hence pls upgrade all the cooking...

...Any vegan/vegetarian restaurant in whole of Bali undoubtedly serves better food with hardly 10% of the charges i had to pay...

...Day 2: we decided to have buffet dinner at one of their restaurants. It was exorbitantly priced without the breadth of spread or food options to justify the price... All of this when they charge top of the market prices!...

...At first we were not really keen on how everything seems to be labelled with a price but we were very grateful of how helpful, fast response and agile all the staff are...

...We stayed at the new Ayana Segara and paid $4500 AUD for 7 nights... This really ruined a lot of my stay as I was there to relax, hence why I booked a 5 star resort...

We booked a Luxury Escape package at a deluxe ocean view villa for our Christmas holiday... We arranged a private day tour to Ubud, which was excellent value for money... I can’t recommend this Escape more highly as great value for money, considering the normal daily tariff at the Ayana!...

...I would highly recommend this place, they are definitely pricey but for special occasions or a Indulgence , this place is worth every cent...

...You can have breakfast delivered to your room for an additional $10AUS which we did a lot... I had a massage at Spa on the Rocks and whilst beautiful I do not feel it was worth the $700AUS price tag... I feel Rock Bar was overrated and not worth all the hype... At the bottom of the hill is a money changer, a great nail spa, lots of restaurants, a Timezone and supermarkets, It was costing us $3AUS to get from the hotel to the shops...

Two adorable housekeeping named Nuada & Juliarta left this in our room in Ayana resort Bali.We were so surprised by this gesture!... The housekeeping staff is always kind and very helpful!...

Hotel Ayana provides very good quality service, the rooms are very neat with views of the rooms facing the garden...

...The housekeeping team left warming notes and cute design towel after every cleaning. I lost it and didnt have their names but thank you who cleaned room 6201 during 8th & 9th July...

...Agus at the Fitness centre and all the housekeeping staff that cleaned our room...

...Our housekeeper, Erma, made sure we always had everything we needed, and kept our room spotless...

...From the 90 hectares of manicured grounds to every foyer we visited over the 4 properties within the estate...

...Overall a good hotel with a huge location General: 7.5/10 + Huge area, clean, friendly staff, great view form the chapel, huge parking area, the pool looks very inviting (didn't get to try) - Looks and feels old, not so friendly access to the beach, chapel for the wedding is very small (approx max 70 pax), foyer of ballroom was not cold during waiting for the wedding Room: 7.5/10 + Pretty big, clean, bed and pillow are good, ours have access to vast garden - Looks and feels old Restaurant: 7/10 + Open space restaurant with good view, breakfast has "Japanese" section...

...The hotel has a good cliff & sea views, staffs are very friendly and helpful, a lot of drinking bottled water, room is clean...

...clean comfortable and tidy rooms with the smell of authentic Balinese frangipani flowers... Kubu beach is very beautiful and clean and we spent a lot of our time there...

...Housekeeping (especially Indri) was perfection...

...Room service were polite, receptionist (Diva) very nice and helpful… I will surely come back and recommend this hotel...

...room was spacious, clean and kept clean during stay with turn down service a bonus every night... Grounds kept well maintained and getting around this huge resort was effortless...

...The highlights of this resort is the rockbar on the sunset,the spectacular kubu beach that has an elevator to the beach, the friendly staff, cleanliness, good location, variation of the breakfast buffet.but more than that was the very HELPFUL front desk manager(ANING) a very kind lady, who helped us for re-reservation and a good room with an ocean view and a lot more...

...We were then taken to the Reservation desk and given a welcome drink and cold towel...

...The rooms were very comfortable - while the hotel itself is rather old, the maintenance was very good...

This was the best resort we have ever stayed at!... We ended our check out with spa and aquatonic water experience, absolutely perfect!...

...I came to the hotel in the evening and checkin process was smoothe, the room was spacious, bed was amazing, wifi was good...

...They have a huge place & well maintained. We loved the place , we took a suite which had two bathrooms and we loved the room...

...The rooms are very spacious and well maintained. The linens lovely and beds not hard like so many other Asian resorts... The whole property is beautiful and well maintained... The level of hygiene was very high and I felt comfortable when within the property... Friendly, efficient and very Covid safe...

We were welcomed with cool drinks and fresh cool, lightly scented towels...

...They should deff open a school inside of ayaba to teach other people the truth meaning of great customer services and let a guest enjoy his or her stay...

...The resort is stunning & the staff are amazing... It's a huge resort however the tram service which runs every few minutes makes it so easy to go to a different pool, hotel or restaurant...

We had our wedding here and although it was a bumpy start with a wedding planner that ended up quitting, while there our new wedding planners Padma and Fajar was absolutely amazing... My favourite parts of staying at this resort was the convenience of having so many restaurants and bars within the resort, a shopping area, so many swimming pools to access and every single one of the staff were so polite, respectful and kind... Would absolutely return here and would highly advise for anyone else wanting to visit...

This resort is the best place I have ever stayed. The facilities are incredible and the staff are among the the most friendliest and accommodating I have encountered... The Rock Bar was a lot of fun and the staff were very helpful to book any restaurant or take us there for our reservations... The staff are even better and the friendliest people you would come across Sumitayasa, Sukma, Eva, Aris, RISKA, Erik, Adnyana, Artami, Bayu, Venny, Alicia, Arta, Tirta, Desak, Ira and Hlidia you all made our visits so welcomed and loved every moment we spent there... Thank you Ayana for the best holiday and honeymoon we will be back!...

...The Padi buffet breakfast should upgrade all the cooking, soups are cold, some dishes are hard, drinks are not cold enough, order of coffee needs to wait for more than 15mins...

...After that many years, still remembered the hospitality and tendering of each staff... Had to gave our 2 room members to 4 different staff until they could figure out whether they need to charge us (our booking has brekki included) 3... Lots of staff including staff at reception cannot communicate in English properly, very hard to understand... Food serving is slow and taste is abysmal for what they are charging... My friend had to call the reception 5 am in the morning, the only thing the poor staff can offer is sending someone to the room at 5AM !!!...

Such an amazing resort,they have thought about every single detail that a guest might need. The highlights of this resort is the rockbar on the sunset,the spectacular kubu beach that has an elevator to the beach, the friendly staff, cleanliness, good location, variation of the breakfast buffet.but more than that was the very HELPFUL front desk manager(ANING) a very kind lady, who helped us for re-reservation and a good room with an ocean view and a lot more...

...5-star accommodation, 10-star service and experience... Felt really pampered while my wife and I were there... Room service requests were extremely fast despite the huge resort area, compared to many other 5/6-star accommodations... Staff at every level, job scope were extremely dedicated as well...

Our second time at Ayana, and they certainly didn't disappoint. The staff went above and beyond to make us feel special... We ate at most of the restaurants during our week-long stay, and the food and service was exceptional... My wife celebrated her birthday at Unique and the staff and band serenaded her and provided a complimentary birthday cake...

...Our stay was amazing, the resorts were so immaculately clean and organised... However, what touched me was that the hotel reception gave us a very late check out (7PM instead of 12 PM ) because my son got little bit of a sore tummy...

...The buffet breakfast was delicious at both Karung and Padi, Padi had amazing traditional bali food which we loved with an amazing view. The staff is friendly and always ready to help and ensure our stay went very smooth which we appreciate... Definitely coming back and would recommend to anyone...

...Right from the time we checked in on 23rd afternoon, it’s been a story of pathetic service being provided by the staff. When we arrived on 23rd and that was past the normal check in time, we were shown to the waiting area and no staff could care about checking us in... Ultimately we had to chase them to expedite the process and get us to our room... Day 3: ordered parathas for kids through in room dining with specific mention that it should be non spicy... They delivered parathas with green chillies laden all over it... Day 4: we asked for specific pillow types which were never delivered... Ordered in room dining, only to be delivered to the wrong room and when we reminded them, they tried blaming us saying we didn’t open the room... The call waiting time for in room dining is generally atrocious... Day 5: today was the lowest that service levels went down to and I was finally forced to write this review... The breakfast at their main restaurant - Padi - was a complete chaos... The kitchen just couldn’t prepare and deliver food and guests were all left waiting... There were no napkins and no clean glasses for water today... Ayana has a very good location but they have crowded the place with too many rooms, too many resorts and not enough staff to be able to deliver a half decent service quality to their guests...

Despite crosschecking whether new year buffet will have acceptable vegan/vegetarian options in advance, to our surprise, there wasn't any vegetarian starter, drinks at all...

...The breakfast is superb, with loads of choices and is served in a traditional-style open air dining area overlooking an ocean view. The infinity pool was also a highlight, and I recommend going earlier in the morning where you have ample opportunity to take the best pictures for your Instagram feed ;) Thanks again to all the hotel staff that made our visit a very pleasant one...

On arrival we were greeted by staff dressed in beautiful Balinese attire and presented with a lei made of frangipanis. We were then taken to the Reservation desk and given a welcome drink and cold towel... We waited about 5 mins before we were tended to and check-in completed... We were escorted to our room which was an Ocean View Room... Trams are provided to transport you around the resort... Breakfast was included in our package and it was an excellent spread with barista made coffee... Mitha from Padi, Dharma from Sami Sami, Eka from the Rock pool & Kisik and Weda from Kisik all gave outstanding, friendly service... Ayana Bali also thoughtfully provided a small decorated birthday cake with candles as were celebrating an early birthday for my husband...

Staying in Ayana was a totally different level of luxury. The service from reception with our own butler for the villa we stayed in complemented with an aquatonic hydrotherapy session, amazing breakfasts especially at Dava restaurant, the view over Rock Bar, the stunning Kubu beach and the complimentary flower bath followed by the nightly turn in with a matching nightgown laid out was the epitome of class... I would like to give special mention to our butlers over the three days - Hendra, Adi and Jeya for their warmth, their punctuality and efficiency in getting us around the resort... To the staff at the Dava restaurant - special mention to Finky for her effusive greetings, explanations, accomodation to my request to make a vegetarian version of the “nasi kuning” and the personalized hand made card at the end with farewell greetings was such a special touch to us... Ans I would also like to commend Sophie my masseuse at the Spa who gave me one of the best massages I had received (and this was complimentary)... the beautiful suite, the relaxing music, the attentiveness to my comfort certainly made me wish I had more time to enjoy a longer spa session!... To the staff at the Luna bar, thank you for tour hospitality as well... We came back to swim and to also enjoy our complimentary drinks... The staff were very kind and made us feel very welcomed and refreshed...

...The rooms were very comfortable - while the hotel itself is rather old, the maintenance was very good. The parents in our group appreciated the onsite babysitters which allowed them to enjoy the resort... A big shoutout to the staff - especially Rurika who was so patient in dealing with our requests and accommodating last minute changes, including the unpredictable weather!... The staff overall were delightful, super helpful, quick and polite... They relocated our dinner from an outdoor venue to a ballroom in less than an hour due to the rain... Overall, the food we catered for our events and the breakfast were yummy - some room for improvement at the breakfast at Toge at Rimba where the dishes were not refilled quickly enough and many items were sold out...

We’ve had a fantastic holiday, thanks mainly to Ayana’s facilities and staff... what différentes Ayana from other places is however the service level, outstanding!!... they accommodated all our requests, people working there are always smiling, willing to help and always at your service... Ayana’s team will always have a special place in my heart...

...), the pools so many that it takes a few days to enjoy them all, the private beach is a dream, the water therapy facilities fantastic, the food is delicious and lots of variety and most importantly the people that work here are incredibly friendly, hard working and always make you feel happy just by interacting with them... On the last day of our trip I strained my calf muscle and I am incredibly grateful to the kind and strong guard who took me “piggy back” all the way to the lift... I could have somehow done that walk to the lift with crutches by myself, but he wanted to be sure I don’t create more damage to myself... Our butlers at the villa were all incredibly kind and thoughtful to us and to our children ( who always insist on returning to the Ayana)... There was also a lady at the reception at the Ayana who has been working here for several years and somehow she figured that we returned to the Ayana, she remembered us and kindly sent to our room a family picture that we took there during one of our previous visits... This framed picture was sent to our hotel room and it brought back so many nice memories... We also met one of the managers who very kindly listed and helped us out with anything...

...The linens lovely and beds not hard like so many other Asian resorts... Although at times room service could be very slow... They do use WhatsApp for communication which we found worked well... You can have breakfast delivered to your room for an additional $10AUS which we did a lot... I had a massage at Spa on the Rocks and whilst beautiful I do not feel it was worth the $700AUS price tag... You will also need bookings for the cabanas by the pool on the Rock Bar level... Friendly, efficient and very Covid safe...

Spent 6 nights at Ayana, Ocean view suite via Luxury Escapes. The resort is stunning & the staff are amazing... Dined in most restaurants which were excellent and the spa and hydro pool is a real treat... It's a huge resort however the tram service which runs every few minutes makes it so easy to go to a different pool, hotel or restaurant... The suite was amazing and worth the upgrade, sensational views, 2 bathrooms, double balcony, 2 TVs!... This is a resort to go to if you want complete seclusion and R&R... Found cheaper Spas in Jimbaran if you want to indulge daily as $200 massage at hotel is steep, but worth a splurge at least once... Definitely top up your fridge with beverages from shop outside the resort... Food is same price as Australia at resort but drinks v expensive... Highly recommend the resort and booking a deal through luxury escapes...

chose to stay here after attending a friend's wedding in RIMBA 2-3 years ago and still couldn't get over the beautiful landscape and facilities of the hotel... when we arrived, the staff immediately greeted us and ushered us to the reception, where the process was very smooth and we immediately let into our room... the room itself had an ocean view, spacious, with bathtub and the sensatia botanicals toiletries I love so much ♥️ they have several pools, several restaurants we could choose to have our breakfast in, and also the cliff path winding down to the beach (could be accessed with outdoor elevators)... overall great service and great place 😊 price was $$$$, but the experience was worth it...

...The hotel has a good cliff & sea views, staffs are very friendly and helpful, a lot of drinking bottled water, room is clean... Unlike Nusadua, Melia, and Westin (we stayed before), there resorts has a beach and beach chairs right behind the hotel... Also, we prefer a resort with proper beach with beach chairs, and we can walk along the beach stepping on the seawater as well as for a swim and some seaside activities... btw, the in room smart toilet seat not working properly, have to off and on again...

...It is a large resort offering so much variety yet it has great class. All the staff are helpful and friendly , my interactions with Aling and Ari were very informative and an easy open conversation as if we were long time friends... The Rock bar and pool on the cliff is also a great place to relax and read, catch some sun, and listen to the sound of the sea soothing you away...

...Our friends and family loved everything at this resort, it was so beautiful to explore and the pricing of everything was very reasonable. My favourite parts of staying at this resort was the convenience of having so many restaurants and bars within the resort, a shopping area, so many swimming pools to access and every single one of the staff were so polite, respectful and kind... Would absolutely return here and would highly advise for anyone else wanting to visit...

From the moment we checked in the service was great. Good selection of places to dine with lots of choices... room was spacious, clean and kept clean during stay with turn down service a bonus every night... Staff all around were helpful and meet all our expectations... Grounds kept well maintained and getting around this huge resort was effortless... Unique bar with live music and tentative staff I like better than Rock Bar... plenty of Pools and chairs to pick from Adults , to family , to kids slides... much more things to do like therapeutic pool, beach trip within the resort grounds with towels , food, drinks and chairs all there, just bring your self... Wifi Good in pretty much every part of the hotel which was amazing considering the size...

...The Padi buffet breakfast should upgrade all the cooking, soups are cold, some dishes are hard, drinks are not cold enough, order of coffee needs to wait for more than 15mins... The price of the room and breakfast is not cheap, hence pls upgrade all the cooking...

...They were really accommodating and made our stay at Ayana really enjoyable... We waited at the 'drinks and snack section' for about 1 hour and only got seated just before 6pm...

Such an amazing resort,they have thought about every single detail that a guest might need. The highlights of this resort is the rockbar on the sunset,the spectacular kubu beach that has an elevator to the beach, the friendly staff, cleanliness, good location, variation of the breakfast buffet.but more than that was the very HELPFUL front desk manager(ANING) a very kind lady, who helped us for re-reservation and a good room with an ocean view and a lot more...

Our second time at Ayana, and they certainly didn't disappoint. The staff went above and beyond to make us feel special... My wife celebrated her birthday at Unique and the staff and band serenaded her and provided a complimentary birthday cake...

First time in Bali with my wife and it could not get any better…. the room in segara was amazing and better than the photos suggested from the king size mattress to the photo friendly bathtub... The buffet breakfast was delicious at both Karung and Padi, Padi had amazing traditional bali food which we loved with an amazing view... The staff is friendly and always ready to help and ensure our stay went very smooth which we appreciate... There is plenty to do, we loved the private beach which was amazing and had great waves... We have been relaxed ever since we did the hydrotherapy pool...

We booked a Luxury Escape package at a deluxe ocean view villa for our Christmas holiday... This huge resort has a range of different restaurants and bars including the famous Rock Bar... Our package included personal airport transfers, all meals, daily cocktails, spa treatments and butler service... Our large Villa had its own private pool, separate lounge and gorgeous spa bathroom... We arranged a private day tour to Ubud, which was excellent value for money... Staff at the resort were first class, and the buggy was always available to take us around when needed...

My family and I stayed in the sister property Rimba, and was able to explore Ayana as well. Exploring the property was a treat as there as there are stores, an ice cream shop and the Rock Bar (must go!)... The breakfast is superb, with loads of choices and is served in a traditional-style open air dining area overlooking an ocean view... The infinity pool was also a highlight, and I recommend going earlier in the morning where you have ample opportunity to take the best pictures for your Instagram feed ;) Thanks again to all the hotel staff that made our visit a very pleasant one...

...We were then taken to the Reservation desk and given a welcome drink and cold towel... We were escorted to our room which was an Ocean View Room... The room was spacious with beautiful timber furniture including the bed, sofa and dining table with 2 chairs... we also had a narrow balcony with a table and chairs... The resort itself is huge with many different areas to explore... Each day over 5 days we headed to explore different areas including Kubu beach, the Rock Bar, Rima and the new Segara... Trams are provided to transport you around the resort... The pools were great - we swam in the main infinity pool and the Rock Pool... Breakfast was included in our package and it was an excellent spread with barista made coffee... Mitha from Padi, Dharma from Sami Sami, Eka from the Rock pool & Kisik and Weda from Kisik all gave outstanding, friendly service... Of course we visited the Rock Bar for sunset too!... Ayana Bali also thoughtfully provided a small decorated birthday cake with candles as were celebrating an early birthday for my husband...

Staying in Ayana was a totally different level of luxury. The service from reception with our own butler for the villa we stayed in complemented with an aquatonic hydrotherapy session, amazing breakfasts especially at Dava restaurant, the view over Rock Bar, the stunning Kubu beach and the complimentary flower bath followed by the nightly turn in with a matching nightgown laid out was the epitome of class... To the staff at the Dava restaurant - special mention to Finky for her effusive greetings, explanations, accomodation to my request to make a vegetarian version of the “nasi kuning” and the personalized hand made card at the end with farewell greetings was such a special touch to us... Ans I would also like to commend Sophie my masseuse at the Spa who gave me one of the best massages I had received (and this was complimentary)... the beautiful suite, the relaxing music, the attentiveness to my comfort certainly made me wish I had more time to enjoy a longer spa session!... To the staff at the Luna bar, thank you for tour hospitality as well... We came back to swim and to also enjoy our complimentary drinks... The staff were very kind and made us feel very welcomed and refreshed... All in all - I had a great time with my friends and it truly was a memorable experience... this luxury one of its kind resort in Bali was the highlight of our trip!...

...We held two big dinners with a cocktail hour at the resort. The resort itself is huge and (together with Rimba) had a huge selection of venues for our dinner, from a rooftop bar (Unique) to a cliffside al fresco dinner venue (Chandra)... The rooms were very comfortable - while the hotel itself is rather old, the maintenance was very good... The parents in our group appreciated the onsite babysitters which allowed them to enjoy the resort... The staff overall were delightful, super helpful, quick and polite...

We’ve had a fantastic holiday, thanks mainly to Ayana’s facilities and staff. Hotel, garden, pools and facilities are simply amazing... what différentes Ayana from other places is however the service level, outstanding!!... they accommodated all our requests, people working there are always smiling, willing to help and always at your service...

This is our 5th time to the Ayana and there are so many reasons we will keep on returning... Firstly the location of the hotel up on the cliff is absolutely breathtaking, the Rock Bar amazing (probably one of the most stunning locations in the world, a bar built on rocks!... ), the pools so many that it takes a few days to enjoy them all, the private beach is a dream, the water therapy facilities fantastic, the food is delicious and lots of variety and most importantly the people that work here are incredibly friendly, hard working and always make you feel happy just by interacting with them... Our butlers at the villa were all incredibly kind and thoughtful to us and to our children ( who always insist on returning to the Ayana)... This framed picture was sent to our hotel room and it brought back so many nice memories...

...They have a huge place & well maintained. We loved the place , we took a suite which had two bathrooms and we loved the room... I would highly recommend this place, they are definitely pricey but for special occasions or a Indulgence , this place is worth every cent...

We stayed five nights in an interconnecting deluxe ocean view room. The rooms are very spacious and well maintained... The linens lovely and beds not hard like so many other Asian resorts... Although at times room service could be very slow... The whole property is beautiful and well maintained... We ate at Sami Sami, Rock Bar, Pool side menu and were pleased with the variety and quality... You can have breakfast delivered to your room for an additional $10AUS which we did a lot... The level of hygiene was very high and I felt comfortable when within the property... I feel Rock Bar was overrated and not worth all the hype... You will also need bookings for the cabanas by the pool on the Rock Bar level... I did not know this and was disappointed that we could not sit or lay by the pool (this is the pool on the website with the infinity edge... At the bottom of the hill is a money changer, a great nail spa, lots of restaurants, a Timezone and supermarkets, It was costing us $3AUS to get from the hotel to the shops... The roof top bar at Rimba was nice... We loved our stay and plan on returning 2023... Friendly, efficient and very Covid safe...