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Hotel Crystal Palace by Sea Hawk

Traveler (122)
Room & Suite (37)
Dining (11)
Certificate of Excellence

About

#34 of 111 hotels in Mussoorie
Location
Cleanliness
Service
Value
Certificate of Excellence
Hotel Crystal Palace is located strategically in Mussoorie to offer you the best services and comfort at affordable rates. Maintained by a skilled and friendly staff, the team ensures you have a good stay. Facilities: The rooms are equipped with modern amenities like Dining Area, Complimentary Breakfast, Parking Facility and much more. Safety measures are taken and facilities like fire safety, first aid and round the clock security are provided for the safety of guests. We also have a 24-hour helpdesk to offer assistance to the guests at any time.What's Nearby: Traverse Mussoorie to visit famous attractions like Christ Church, Nag Devta Temple and Gun Hill. PNB, State Bank ATM and Axis Bank ATM close to the hotel ensures you are never short on cash.
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Property amenities
Free parking
Restaurant
Free High Speed Internet (WiFi)
Room service
Breakfast included
Breakfast Available
Conference Facilities
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
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Room features
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Family
96Reviews
2Q+A
15Room tips
Traveler rating
  • 55
  • 17
  • 9
  • 3
  • 12
Time of year
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Popular mentions
+1
Location is wrong, food and tea coffee are pathetic. It's far from mall road,hot water geyser is one for 2rooms,so if the other room has used hot water you won't get .its a one * star hotel only. Due to peek season they ask for more money.max charges should be 1500₹
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Response from crystalpalace122, Manager at Hotel Crystal Palace by Sea Hawk
Responded Oct 21, 2015
Dear Guest, Greetings of the Day ! We are sorry for not having lived up to your expectations during your stay with us. We have made a note of the points raised by you.Our Hotel has also undergone a major renovation. I do hope you will give us another opportunity to welcome you back
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This hotel is worst... Hotel service is poor.. Room is not refreshing.. Food quality is also poor. Hotel representatives are not helpful and are very reluctant to provide pick/drop facility.. Even you can not expect them to hire taxi for you.. The hotel is very far off from the
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Response from crystalpalace122, Manager at Hotel Crystal Palace by Sea Hawk
Responded Oct 21, 2015
Dear Guest, Greetings of the Day ! We are sorry for not having lived up to your expectations during your recent stay with us. We have made a note of the points raised by you.Our Hotel has also undergone a major renovation. I do hope you will give us another opportunity to welcome you back.
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+1
We spent the night of 16th August 2013 here in the Family Suite on the 2nd floor. I will give a very honest review. Don't know about the earlier reviews and would not like to comment on them either. My experience as per the situation is as follows: After my stay at Carlton's
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Response from aakash y, Manager at Hotel Crystal Palace by Sea Hawk
Responded Jan 10, 2018
Dear Guest, Greetings from Crystal Palace Hotel, Mussoorie !! Thank you for taking the time to review your most recent stay with us. It is really wonderful to know that you had a great stay with us and we thank you for your patronage. Every effort is taken to ensure that we only provide the finest products and services to our guests. Your kind words of compliments have been conveyed to the team. Once again thank you for your generous feedback......... Warm Regards,
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First I will like to say that, the hotel with the address mentioned above, is not located in Mussorie. Also the cover picture is not the one of "Hotel Crystal Palace, Dhanaulti". I am writing review for Hotel Crystal Palace Dhanaulti, which is ~30 km away from Mussorie and not
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I am writing this from the Hotel. I had checked in on 12th and would be leaving in 3 hrs from now. And whatever I have been through has been my worst hotel experience in my life. As my intention is to see Mussoorie , I ignored the missing things like Dirty room, 2 kms away from
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PRICE RANGE
$37 - $181 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Crystal Palace by Sea Hawk
LOCATION
IndiaUttarakhandDehradun DistrictMussoorie
NUMBER OF ROOMS
22
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