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The Golden Palms Hotel & Spa

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245 Reviews from our TripAdvisor Community

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Showing 244: English reviews
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London, United Kingdom
Reviewed yesterday NEW

We stayed here for two nights in March end. It's at a walking distance from the mall. We loved the quality of rooms and the cleanliness. The staff was polite and quick to respond to our problem. Buffet food had a good variety.

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Thank Travelogue11183
Noida, India
Reviewed 2 days ago NEW

The hotel is located just next to The Mall Road. I had a nice time spent in this hotel. Loved the evening spent with family and friends in the Hotel's lawn. The view of Dehradun from the lawn is awesome. The staff is very cooperative. We stayed there for two nights. The hotel's approach is very easy just next to...

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Thank hill_top_boy2005
Reviewed 1 week ago via mobile

I visited so many properties in India.. But golden palms is one of the best hotel in mussoorie having helpful and friendly staff,in the lap of beautiful nature,with delicious food. We had pleasant 2night stay which is memorable A special mention to reception staff. We are highly taken aback by their courtesy Special thanks to mr sandeep and team for...

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Helpful?
Thank Tj k
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, responded to this review

Dear Guest, Greetings from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for sparing your valuable time and sharing your feedback on this platform. We are overwhelmed by the words of appreciations you have given. We look forward to your next visit soon and hope that you will recommend our hotel to your friends and family as well. Thanks...

Reviewed 1 week ago via mobile

Me and my family stayed at this property in the first week of this month. We were overwhelmed by the hospitality. From the chef and team at restaurant ..to the reception staff, spa ..hats off to the entire team. The food at restaurant is amazing. Full marks already planned my next visit. Thanks to golden palms for the wonderful hospitality.

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Helpful?
Thank Gokul P
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, responded to this review

Dear Valued Guest, Greetings from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for sparing your valuable time and sharing your feedback. These words of appreciations means a lot to us and shall work as a tonic to boost the confidence of entire team. The teams always work hard to make the stay comfortable and memorable for the guest...

Reviewed 3 weeks ago

Company planed a Annual meeting in this meeting, response of the staff was not pleasant, power cut was a major problem, it was chilling but proper heating was not provided, accommodation was not good, food ok.

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Helpful?
Thank ABHINANDAN K
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, responded to this review

Dear Valued Guest, Greetings from The Golden Palms Hotel & Spa, Mussoorie!!! First of all i would like to thank you for sparing your valuable time and sharing your feedback. We regret that we could not accommodate all your guests at our hotel due to non-availability of the rooms and hence had to give them alternate accommodation in adjoining hotel....

Amritsar, India
Reviewed 4 weeks ago via mobile

The hotel is expensive as compared to the room sizes allotted ... buffet dinner is good and some singers at night grace the moment but Rooms are very small as per the exhorbitant prices charged by the hotel The hotel has few front valley facing rooms which opens to the garden are nice rooms The food is nice but the...

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Helpful?
Thank The_Confessionist
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, responded to this review

Dear Valued Guests, Greetings from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for sparing your valuable time and sharing your feedback. We regret that we could not offer you the valley facing room as it was already sold out. However the size of valley facing and non-valley facing rooms are the same. We are happy to know that...

Reviewed 4 weeks ago via mobile

Rakesh and jagvir served us very well.great to be in golden palms.golden palms is very good in hospitality. Every one is very cooperative.we visited here third time.mr.sanderp always treat us like family.

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Thank jividha
New Delhi, India
Reviewed March 20, 2017

Nice experience, good staff, nice open terrace for food. Overall amazing stay. Would refer others to book this place. Rate offered was also good for 4 star property. Hotel must have travel desk for pick n drop facility.

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Thank KunwarPangasa1987
New Delhi, India
Reviewed February 28, 2017

Recent visit Mussoorie on our Annual Trip of our office. Stayed at Golden Palms , beautiful property right at the start of Mall Road . The food was very good and the staff were very polite and helpful. Even though we were 122 people in total the hotel handle the crowd very well. Its a 4 star property and definitely...

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Thank CKBaruah
Reviewed February 26, 2017 via mobile

Awesome expercince at hotel golden palm Mussoorie amazing location and fantastic service quality ...enjoyed lot durning holidays... And thanks for hotel staff for there prosperity and support.. And very good delicious food...excilant service... And beheviour staff...hope i will soon visit this beautifut place agian in future... Again all of staff.....

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Helpful?
Thank Vijay R
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Golden Palms Hotel & Spa

Address: The Mall | Kuluri, Mussoorie 248179, India (Formerly Park Plaza Sylverton)
Location: India > Uttarakhand > Mussoorie
Price Range: $110 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Golden Palms Hotel & Spa 4*
Number of rooms: 45
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Also Known As:
Park Plaza Sylverton Hotel Mussoorie
Park Plaza Mussoorie
Mussoorie Park Plaza
Hotel Style:
#10 Luxury Hotel in Mussoorie
#16 Family Hotel in Mussoorie
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Questions & Answers

Here's what travelers have asked, with answers from The Golden Palms Hotel & Spa staff and other travelers.
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Questions? Get answers from The Golden Palms Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Valley View Ground Floor.......”
hill_top_boy2005, 2 days ago | Read review
“Never take a room if allocated in just wall to wall attached Silver palace which is horrible”
, 3 weeks ago | Read review
“take the rooms facing the hills...beautiful scenery”
CKBaruah, Feb 28, 2017 | Read review
“Ask for rooms facing the vally & lawn, they are beautiful”
ChaturRajul, Feb 12, 2017 | Read review
“Go for Valley facing rooms if you want to enjoy scenery even at night.”
AmitKashyap_y2k, Feb 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question