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WelcomHeritage Kasmanda Palace

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235 Reviews from our TripAdvisor Community

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Showing 233: English reviews
New Delhi, India
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I had plan to celebrate my wife bday in Mussoorie, and one of my friend recommended to stay in Kasmanda Palace. And was really right advice as per my requirement. I was looking for Peaceful, heritage property where my wife and I can spend some personal time apart from daily routine of NCR and techi world. And Kasmanda was right... More 

Helpful?
Thank NeerajRaiya
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We are indeed very happy to know that you enjoyed our property and hospitality, and had a memorable birthday for your wife. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and... More 

Noida, India
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

Our stay at Kasmanda was very pleasant and memorable. Dining area staff are very pleasant, prompt and cheerful. Rooms in the annexe better suited our requirement. The main building feels little claustrophobic and too many stuffed animal heads didn't appeal to our senses. Other than that, it is worth every penny. It is strategically located in the mall road, at... More 

Helpful?
Thank Bhavani_shanks
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We are indeed very happy to know that you enjoyed our property and hospitality. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and running a property like this which is over... More 

2 reviews
5 of 5 stars Reviewed July 7, 2016

this is nice hotel well maintained with very good location and view. staff is very friendly and food is also very good. there is no bar that option should be added. Also availability of wifi only in restaurant is not understood.it should be in rooms also. overall a good experience with few lacks.

Helpful?
Thank vikas a
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We are indeed very happy to know that you enjoyed our property and hospitality. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and running a property like this which is over... More 

Level Contributor
1 review
5 of 5 stars Reviewed July 7, 2016 via mobile

Every thinkg was great! Make sure to get the new rooms as old ones are too old. he decor is palacial, staff is all helpfull, I acrually woke up at 6 in morning to catch the view from deck and was lost there till 10! Suggestion: Try their Kashmiri saag and roti.

Helpful?
Thank Sb B
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We are indeed very happy to know that you enjoyed our property and hospitality. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and running a property like this which is over... More 

Jaipur, India
Level Contributor
5 reviews
5 of 5 stars Reviewed July 6, 2016

The rooms were very well maintained. The staff was also very helpful. The best part of this hotel is the location. Prime location on Mall Road! Worth staying!

Helpful?
Thank drashokneuro
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We are indeed very happy to know that you enjoyed our property and hospitality. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and running a property like this which is over... More 

Jaipur, India
Level Contributor
5 reviews
5 of 5 stars Reviewed July 6, 2016

The hotel is located at the centre of the city- Mall Road, hence making it easily accessible. It has a steep ascent uphill like other hotels in the town but there is a car that takes you to the hotel from the roadside. The hotel is an ancient palace built in 1800's but is very well maintained. The rooms were... More 

Helpful?
Thank drashokneuro
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We are indeed very happy to know that you enjoyed our property and hospitality. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and running a property like this which is over... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed July 4, 2016

This is a great property. Takes you back to the British era. Staff is OK. We landed up early morning and they didn't let us check in at 7 am- which is fair, but usually hotels allow the guest to check in a few hours before actual check out time. The hotel is at a bit of a climb, so... More 

Helpful?
Thank Saumya S
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We are indeed very happy to know that you enjoyed our property and hospitality. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and running a property like this which is over... More 

Mohali, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 28, 2016

We booked a 'Superior Room with breakfast' online and paid full in advance. The room was assured to be having a balcony / terrace with mountain view. On reaching, we were allotted a room without any Balcony /terrace and without any mountain view. In fact, it appears that this Hotel has earmarked a separate block of 6 rooms for travellers,... More 

Helpful?
2 Thank _uukkgg
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We regret the inconvenience caused to you, even though its the online portal which may have mislead you. If you would have booked after seeing our official hotel website you would have had a clear view of what you are booking. However please email us at... More 

A TripAdvisor Member
5 of 5 stars Reviewed June 27, 2016 via mobile

Pros-good service,not fussy people Good food Shuttle to and fro to the mall..very helpful . I stayed in superior room and they were good Cons-Wifi not in rooms,only in restaurant A bit expensive Fridge is not there in room Hotel does nt organise much activities for kids esp older ones 8 to 15 yrs.There r a few for smaller ones

Helpful?
Thank A TripAdvisor Member
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We are indeed very happy to know that you enjoyed our property and hospitality. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and running a property like this which is over... More 

New Delhi, India
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 27, 2016 via mobile

I stayed at this property for 2N&3D. Visited it during the peak season and with reservation via trip advisor itself. It is a beautiful property located on the mall at an altitude to provide you a nice view of mall as well as doon valley. However I am a bit disappointed by their service and staff. Positives 1. Royal touch... More 

Helpful?
1 Thank Vaibhav30
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We really appreciate your feedback given to us and we really value it as it is the only way we can further improve ourselves or rather the property. We completely agree with your feedback in regard to the room categories and they all being different being a heritage... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A truly Heritage Property & Hidden Jewel of Mussoorie. The present Kasmanda Palace Hotel has been through many Avatars since it was constructed around 1836.Originally built as part of the Christ Church around 1836 it has been a Sanitarium for the British soldiers during the Crimean War (1853 – 1856), A school, known as "The Modern School" (1896 – 1910), the Summer Residence of the Royal Family of Kasmanda and finally it was converted into a Heritage Hotel (1992 - ). Kasmanda Palace is a perfect place to stay and spend quality time with loved ones while enjoying the beautiful outdoors which the hotel has to offer, terraced gardens, exotic trees & plants and the great Doon Valley views. Kasmanda Palace is ideally located in the center of the town, yet away from the noise of the Mall Road. If it gets too quite for you then the busy Mall Road is just a 2 minute walk away or take the hotel courtesy car. ... more   less 

Additional Information about WelcomHeritage Kasmanda Palace

Address: The Mall Road, Library, Mussoorie 248179, India
Location: India > Uttarakhand > Mussoorie
Price Range: $82 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — WelcomHeritage Kasmanda Palace 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Welcomheritage Kasmanda Palace Hotel Mussoorie
Welcomheritage Kasmanda Palace Mussoorie
Hotel Style:
#5 Family Hotel in Mussoorie
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